Branta Recruitment Ltd

Branta are seeking a proactive and organised Helpdesk Administrator to join a busy team in South Tyneside. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: Act as the first point of contact for client enquiries via phone and email. Log and manage jobs accurately, ensuring all client requests are captured correctly. Coordinate and schedule engineers and contractors to meet client requirements. Handle invoicing and support administrative processes related to job management. Maintain clear records and provide updates to clients and internal teams as required. Requirements: Previous experience in a similar administrative or helpdesk role is essential. Facilities Management or maintenance sector experience is highly desirable. Excellent communication skills, confident on the phone and via email. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in Microsoft Office and basic job-logging software. Whats on Offer: Competitive salary and benefits. Supportive and friendly working environment. Opportunity to develop your career in Facilities Management and administration.

Branta are seeking a proactive and organised Helpdesk Administrator to join a busy team in South Tyneside. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: Act as the first point of contact for client enquiries via phone and email. Log and manage jobs accurately, ensuring all client requests are captured correctly. Coordinate and schedule engineers and contractors to meet client requirements. Handle invoicing and support administrative processes related to job management. Maintain clear records and provide updates to clients and internal teams as required. Requirements: Previous experience in a similar administrative or helpdesk role is essential. Facilities Management or maintenance sector experience is highly desirable. Excellent communication skills, confident on the phone and via email. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in Microsoft Office and basic job-logging software. Whats on Offer: Competitive salary and benefits. Supportive and friendly working environment. Opportunity to develop your career in Facilities Management and administration. Apply online today or contact Astrid Camacho at Branta Recruitment for more information and an informal chat.

We are currently seeking a qualified Social Housing Electrician to join our domestic maintenance team. Unlike high-pressure volume contracts, we focus on quality and safety. You will be responsible for completing 3 to 4 safety checks/jobs per day, ensuring every home meets the highest standards of electrical safety. Your day-to-day will include: Safety Checks: Carrying out EICRs and visual inspections. Fire Safety: Installing and testing smoke, heat, and carbon monoxide alarms. Remedials: Swapping sockets, light fittings, and consumer unit upgrades. Fault Finding: Diagnosing and repairing domestic electrical faults. Compliance: Digital reporting of all findings and certificates. Requirements: Fully Qualified: Level 3 NVQ (or equivalent) in Electrical Installations. 18th Edition: Up to date with BS 7671:2018. Testing & Inspection: City & Guilds 2391 (or 2394/95) is essential. ECS Gold Card: Current and valid. DBS: Must be prepared to undergo a standard DBS check due to the nature of the work. Tools & Transport: Own van and calibrated testing equipment (if sub-contract) or prepared to drive a company vehicle. Why Join Us? Manageable Workload: We schedule 3-4 jobs per day to ensure you have the time to do the job properly and safely. Stable Day Rate: A guaranteed daily rate with no "price work" stress. Long-Term Contract: Ongoing work with a reputable maintenance partner. Local Patch: We keep our engineers local to minimize travel time and maximize your work-life balance. Apply online today or contact Astrid Camacho at Branta Recruitment for an informal chat.