Fortem Solutions Limited

The Role Due to continuous success here at Fortem, we are currently recruiting for a Plumber Multi to join our Birmingham Repairs team. In this role, you'll carry out plumbing repairs on social housing properties, ensuring all work is completed to a high standard and in line with customer expectations. This is a permanent position and the core working hours are Monday to Friday 8am-4:30pm. The Customer You will be part of one of Fortem's largest Social Housing contracts, Birmingham City Council. This is an expanding 50m Repairs & Maintenance, Capital Works and Retrofit contract and the largest social housing contract in Europe. We are responsible for over 22,500 properties in the Birmingham area including low, medium and a significant number of high-rise blocks. This is a fast paced, focused and dedicated contract which we have been re-awarded 3 times and we are very proud to be able to support this exceptional client. Duties and Responsibilities The Plumber Multi responsibilities will include: Perform plumbing repairs and maintenance on social housing properties, ensuring all work meets high-quality standards. Diagnose and resolve plumbing issues efficiently, aiming for a 'First Time Fix' on all jobs to minimise follow-up visits. Carry out installations, replacements, and servicing of plumbing systems, including pipes, fixtures, and appliances. Work independently with minimal supervision while managing workloads effectively to meet budget and time constraints. Ensure compliance with company Health and Safety guidelines and adhere to relevant legal and technical regulations. Provide excellent customer service by communicating clearly with tenants about repairs and maintenance. Stay updated with industry best practices, new technologies, and regulations to continuously improve skills and service quality. What You Will Need The Plumber Multi will meet the following requirements: Essential Criteria Experience in a Plumber role Full UK driving licence (max 5 points) Desirable Criteria Social housing experience Benefits Plumber Multi benefits: Company van and fuel card for work purposes PPE provided Overtime and call outs available Eligible for bonus up to 5% 25 days annual leave + bank holidays & your birthday off (34 days total) Pay review every year 26 weeks full pay maternity leave 8 weeks full pay paternity leave Up to 3,000 colleague referral fee Private pension Life Insurance Private healthcare and dental care Cycle-to-work scheme Retail and mobile phone provider discounts Discounted gym memberships at national and local gyms Vast directory of training on bespoke in-house Learning Management System Who We Are Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams - Repairs & Maintenance, Capital Works and Retrofit. Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters. We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand - whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace. Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team. Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable.

The role Due to continued successful growth, we have an excellent permanent opportunity to join our Fortem team at Orbit Housing as a Carpenter Multi Skilled Trade in the repairs and maintenance team. The Carpenter Multi Trade will be responsible for most aspects of property maintenance and repairs to Social Housing Properties which uses core carpentry skills and basic plumbing . You will be covering a patch of social housing in Stratford Upon Avon and surrounding area so travel is essential. Core Hours are Monday-Friday 8.00am-4.30pm - Work Van and Fuel card provided! As a Carpenter Multi Trade you will be ensuring all work is undertaken to a high standard with the minimum of supervision. The Multi Trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters, whilst being Courteous and professional around the tenants The Customer Fortem's contract with Orbit Housing covers over 17,000 properties across Stratford-upon-Avon, Leamington Spa, Coventry, Nuneaton, Northampton, Milton Keynes and Bedford. We have multiple workstreams, including Repairs & Maintenance, Voids, Capital Works and Re-Roofing. We're proud to say we're the most recent winners of branch of the year here at Fortem, one of the reasons being our excellent internal progression opportunities due to growth within the contract Duties and Responsibilities Completing Carpentry and basic plumbing repairs work for all social housing properties as per the specification, working in a timely and productive manner with specific turnaround deadlines. Advising Supervisor in a timely manner when other trades are required Working in partnership with other operatives to complete projects. Recording and submitting accurate data using relevant business systems electronic devices Affording excellent customer service to client representatives Arranging purchase of materials required to deliver the works in a planned and efficient manner Comply with safeguarding policy and H&S standards at all times Operating within the company's occupational road risk policies and procedures Using a PDA smart phone to correspond daily with colleagues to update progress and completion information for your allocated work What you will need Essential criteria: NVQ/City & Guilds qualifications or equivalent in Carpentry / OR Qualified by experience will be considered Full UK driving license (Max 5 points) No driving bans in the past 5 years Must be able to pass our basic DBS check Desirable but not essential: Social Housing experience Benefits Competitive Annual Salary We provide a company Van and Fuel card for work purposes Eligible for bonus up to 5% per annum 25 days annual leave + bank holidays & your birthday off (34 days total) Pay review every year 26 weeks full pay maternity leave 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System' 24/7 access to GP appointment for you and your immediate family from Day 1 Private pension employer contribution 3-6% Life Insurance, dental care, private healthcare insurance and eye care vouchers, Cycle-to-work scheme, mobile phone provider shopping discounts & more Who we are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.