Guildmore Limited

Guildmore Facades & Cladding is seeking an experienced Operations Manager to oversee the daily operations of multiple construction projects, ensuring they are delivered safely, on time, and within budget. Working closely with the Head of Operations, the OM will ensure each project is programmed and executed to the highest standards, with strict adherence to quality, compliance, and safety protocols. The Operations Manager will lead and manage project teams through all design, operational, and commercial aspects, from planning consent through to completion. This role includes staff management, performance reviews, budget oversight, and reporting progress to senior management and clients. Key ResponsibilitiesProject Leadership & Operations Lead project teams, providing clear direction, accountability, and support to Project/Site Managers, Design Managers, and Quantity Surveyors. Oversee 4 5 projects simultaneously, supporting pre-construction activities and tendering processes. Ensure projects are delivered to schedule, budget, and quality standards. Facilitate weekly operations meetings and chair client, subcontractor, procurement, and design team meetings. Identify key actions and decisions required to ensure successful project delivery. Support the Knowledge Management approach to capture lessons learned. Team Management & Development Manage and develop project teams, providing leadership, mentoring, and performance reviews. Promote professional development for self and team members. Provide clear guidance to on-site teams regarding responsibilities and targets. Operational & Financial Management Develop, implement, and monitor operational systems to provide visibility on goals, progress, and obstacles. Manage procurement processes and coordinate resource allocation. Collaborate closely with Commercial and Procurement teams. Analyse financial data, manage budgets and forecasts, and implement strategies to improve profitability. Prepare monthly board reports on project performance. Compliance, Safety & Quality Ensure all operations are legally compliant and conducted cost-effectively. Oversee QC/QA processes to maintain high-quality standards. Ensure full implementation of health and safety protocols on all sites. Monitor and enforce CVRs (Construction Verification Reports) for all projects. Client & Stakeholder Management Measure and manage client satisfaction. Maintain effective communication with clients, subcontractors, and internal stakeholders. Requirements Proven experience with a specialist façade/building envelope contractor in the UK. Demonstrated track record managing multiple façade projects from Pre-Construction to completion. Ability to manage multiple sites in London and attend occasional meetings at Bromley Head Office. Proven experience as an Operations Manager, Director, or similar role, with knowledge of principal contractor duties. What We Offer Full training and ongoing professional development. Opportunities to expand skills across commercial systems, compliance, and operations. Supportive, collaborative, and professional team environment.

We are pleased to offer an exciting opportunity for an Office & Project Administrator to join our Facades & Cladding Business Unit. This role is key to providing an efficient, responsive, and high-quality administrative service, supporting workflows and contributing to the successful delivery of projects. Working in a fast-paced and dynamic environment, you will play a vital role in ensuring the smooth running of both office and project-based administrative functions. Key Responsibilities: Provide comprehensive administrative support to the Facades & Cladding Business Unit Carry out Asite administration duties Maintain and update the company CRM system Process invoices and support payment procedures Complete monthly credit card reconciliations Create and update organisational charts Manage stationery orders and control office supply stock Coordinate uniform orders for new starters and replacements due to wear and tear Produce ID badges for site teams Assist with the preparation, collation, and printing of board reports and presentations for Directors and the wider team Collate weekly reports and ensure timely distribution Update internal trackers used by the team Take accurate minutes in meetings and distribute as required Provide refreshments (tea/coffee) for meetings when needed Support with ad hoc administrative duties as required Provide holiday cover for the Office and Project Support Manager Required Skills: Previous experience in an administrative role, ideally within construction or a similar fast-paced environment Strong organisational skills with excellent attention to detail Confident communicator with a professional and approachable manner Proficient in Microsoft Office applications and general IT systems Ability to manage multiple tasks and prioritise effectively Proactive, self-motivated, and able to use initiative Adaptable and comfortable working under pressure A strong team player with a collaborative approach What We Offer: Competitive salary and benefits package A supportive, family-owned company culture Opportunities for career progression and professional development