Facilities management intrapreneur ltd

Contract Manager Based in London Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with company disciplinary processes and procedures. Control and monitor the performance of specialist service providers and subcontractors. To direct, instruct and manage all staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies). Continuously drive innovation, ESG and social value for both clients and company. To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Drive quality, innovation and continuous improvement. Experience Required: Experience in Building Services industry. Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Financial acumen with experience in running P&L consisting of multiple clients/stakeholders. Experience in CAFM and management systems. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Account Manager- Job description Location: London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Account Manager - Hard Services Based in London Salary : Up to £80,000 plus package Purpose of The Job We are looking for an experienced Account Manager to provide leadership, management and the development within the build services industry, ensuring financial and operational commitments are met and exceeded. Must have technical building services experience Key Responsibilities Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. Ensuring business policies and processes are effectively communicated and implemented within the contract. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the business and sub-contractors' activities and are regularly review. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Working with other Operational managers to ensure the collaborative development of the business, effective teamwork, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core Values of the business. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities Reporting to the Area General Manager. Accountability to the business functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Line management responsibility for a contract team and indirectly for relevant sub-contractors. Financial responsibility for the delivery of Plan commitments for the contract. Person Specification • Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. • Knowledge of Hard Services is essential, with qualifications at HND or higher electrical or mechanical bias. • A qualification in health & safety (NEBOSH, IOSH) is desirable • Strong commercial acumen is essential, and experience of managing a P&L is preferable. • Excellent communication and management skills are essential