Summary of Role You will be responsible for managing and coordinating quotation processes for remedial, repair, and maintenance works within the service business. This role serves as the primary point of contact between suppliers and clients for obtaining accurate pricing and specifications for corrective remedial works. What you will be doing Process requests for quotations (RFQs) for remedial works, repairs, and maintenance across building portfolios. Coordinate with approved suppliers and service providers to obtain competitive quotes. Review and analyse quotes for accuracy, completeness, and compliance with specifications. Ensure quotes include appropriate scope of works, materials, labour costs, and timelines. Review building defect reports, condition assessments, and maintenance logs to determine required works. Interpret technical specifications and translate them into clear scope requirements for customers. Verify that quoted works align with identified defects and compliance requirements. Assess reasonableness of pricing against market rates and historical data. Communicate with suppliers and clients to clarify scope, answer questions, and negotiate pricing. Present quote comparisons and recommendations to clients and decision-makers. Maintain regular updates on quote status and any issues affecting timelines. Maintain accurate records of all quotes, correspondence, and approvals in relevant systems. Ensure quotes meet regulatory requirements and client standards. Document variations and changes to original scope. What we will need from you Experience in property management, facilities management, or construction administration Understanding of building maintenance, repairs, and remedial works Strong attention to detail and accuracy in reviewing technical documentation Proficient in Microsoft Office suite, particularly Excel for quote comparisons Excellent written and verbal communication skills Ability to manage multiple quotes simultaneously and meet deadlines What you can expect in return Competitive & negotiable salary depending on experience. 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance Health care scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You will be required to undertake a right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver.
11/06/2026
Full time
Summary of Role You will be responsible for managing and coordinating quotation processes for remedial, repair, and maintenance works within the service business. This role serves as the primary point of contact between suppliers and clients for obtaining accurate pricing and specifications for corrective remedial works. What you will be doing Process requests for quotations (RFQs) for remedial works, repairs, and maintenance across building portfolios. Coordinate with approved suppliers and service providers to obtain competitive quotes. Review and analyse quotes for accuracy, completeness, and compliance with specifications. Ensure quotes include appropriate scope of works, materials, labour costs, and timelines. Review building defect reports, condition assessments, and maintenance logs to determine required works. Interpret technical specifications and translate them into clear scope requirements for customers. Verify that quoted works align with identified defects and compliance requirements. Assess reasonableness of pricing against market rates and historical data. Communicate with suppliers and clients to clarify scope, answer questions, and negotiate pricing. Present quote comparisons and recommendations to clients and decision-makers. Maintain regular updates on quote status and any issues affecting timelines. Maintain accurate records of all quotes, correspondence, and approvals in relevant systems. Ensure quotes meet regulatory requirements and client standards. Document variations and changes to original scope. What we will need from you Experience in property management, facilities management, or construction administration Understanding of building maintenance, repairs, and remedial works Strong attention to detail and accuracy in reviewing technical documentation Proficient in Microsoft Office suite, particularly Excel for quote comparisons Excellent written and verbal communication skills Ability to manage multiple quotes simultaneously and meet deadlines What you can expect in return Competitive & negotiable salary depending on experience. 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance Health care scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You will be required to undertake a right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver.
Hall&Kay Fire Engineering
Bartley Green, Birmingham
Job Title: Small Works Project Manager/Project Engineer Position Summary You will oversee sprinkler system projects, managing all phases from design review through system commissioning. This role requires technical expertise in sprinkler systems combined with strong project management skills to deliver compliant installations on time and within budget. Key Duties Project manage multiple concurrent sprinkler projects from inception to completion, ensuring adherence to programme, budgets, and quality standards. Coordinate project management across trades and stakeholders while maintaining clear communication channels with clients, contractors, and regulatory authorities. Review sprinkler system designs for code compliance and buildability Verify hydraulic calculations, material specifications, and installation methods meet BSEN standards and local fire codes. Conduct site inspections to ensure installation quality and proper system functionality. Ensure all work complies with applicable fire codes including BSEN:12845, FM standards and Hall & Kay project guidelines. Monitor project budgets, track material and subcontractor costs. Manage change orders. Negotiate with suppliers and subcontractors to optimise project profitability while maintaining quality standards. Act as primary client contact throughout project lifecycle. Provide regular project updates, address any project risks/challenges, and ensure client satisfaction with deliverables and timeline adherence. Required Qualifications Comprehensive experience in sprinkler system installation, design and project management. Thorough understanding of fire protection codes and standards. Proficiency in reading construction drawings, hydraulic calculations, and sprinkler system design principles. Knowledge of relevant sprinkler materials, fittings, and installation methods. Qualification in project management (PMP) or construction management would be an advantage. Strong organisational and time management skills with ability to manage multiple projects simultaneously. Excellent written and verbal communication skills. Proficiency in project management software and Microsoft Office suite. Full UK driving licence required. What you can expect in return Salary competitive and dependent on experience 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Car allowance Life Assurance Private medical scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK s most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver. Our Commitment We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.
10/06/2026
Full time
Job Title: Small Works Project Manager/Project Engineer Position Summary You will oversee sprinkler system projects, managing all phases from design review through system commissioning. This role requires technical expertise in sprinkler systems combined with strong project management skills to deliver compliant installations on time and within budget. Key Duties Project manage multiple concurrent sprinkler projects from inception to completion, ensuring adherence to programme, budgets, and quality standards. Coordinate project management across trades and stakeholders while maintaining clear communication channels with clients, contractors, and regulatory authorities. Review sprinkler system designs for code compliance and buildability Verify hydraulic calculations, material specifications, and installation methods meet BSEN standards and local fire codes. Conduct site inspections to ensure installation quality and proper system functionality. Ensure all work complies with applicable fire codes including BSEN:12845, FM standards and Hall & Kay project guidelines. Monitor project budgets, track material and subcontractor costs. Manage change orders. Negotiate with suppliers and subcontractors to optimise project profitability while maintaining quality standards. Act as primary client contact throughout project lifecycle. Provide regular project updates, address any project risks/challenges, and ensure client satisfaction with deliverables and timeline adherence. Required Qualifications Comprehensive experience in sprinkler system installation, design and project management. Thorough understanding of fire protection codes and standards. Proficiency in reading construction drawings, hydraulic calculations, and sprinkler system design principles. Knowledge of relevant sprinkler materials, fittings, and installation methods. Qualification in project management (PMP) or construction management would be an advantage. Strong organisational and time management skills with ability to manage multiple projects simultaneously. Excellent written and verbal communication skills. Proficiency in project management software and Microsoft Office suite. Full UK driving licence required. What you can expect in return Salary competitive and dependent on experience 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Car allowance Life Assurance Private medical scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK s most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver. Our Commitment We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.
Summary of Role As an Apprentice Health & Safety Advisor, you'll gain hands-on experience while learning from our experienced team, developing the skills and knowledge to build a successful career in health and safety. This apprenticeship provides an excellent opportunity to develop a rewarding career in health and safety while earning a recognised qualification. You'll receive structured training, mentorship from experienced professionals, and practical experience across diverse sites and projects. What you will be doing Supporting health and safety compliance audits and inspections at company and customer premises learning how to assess workplace safety, identify risks, and ensure compliance with relevant processes, procedures, and regulatory standards. Assist with the investigation of incidents, near misses, and customer complaints in accordance with company processes developing your analytical skills by helping to identify root causes and contributing to corrective action plans. Support the maintenance, development, and implementation of Hall & Kay Fire Services' standard operating processes and procedures. You'll contribute to ensuring their continued effectiveness and learn how health and safety systems operate in practice. Working alongside managers and site contacts to discuss audit findings and assist with implementing corrective actions building your communication skills by liaising with client sites regarding inspections and meetings as required. Learn about third-party certification requirements by supporting audits and liaising with certification bodies. You'll gain insight into accreditation processes and help develop practical solutions where requirements and business needs intersect. Contribute to developing an effective audit and inspection programme while building your technical expertise and professional competence through structured learning and real-world application. Desired Skills, Qualities, and Experience (all essential): Minimum of 5 GCSEs at grade 4 or above. A grade 5 in Science is required for this role. Competent written and verbal communication skills with the ability to interact professionally with clients and colleagues at all levels. Good attention to detail and ability to produce accurate written reports. Proactive approach with problem-solving mindset. Willingness to learn and develop technical health and safety knowledge. Ability to work independently once trained, using your own initiative. Flexibility to travel regularly across the UK to attend Hall & Kay sites. Positive, professional attitude and commitment to representing the company image through excellent conduct. A genuine interest in developing a career in health and safety within the construction/sprinkler industry. What you can expect in return Salary £22,000 per annum 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance 36.5 hours per week (Monday to Thursday 8 40, Friday 8.45 4pm) About the apprenticeship You will be studying towards a Safety, Health & Environment Level 3 Apprenticeship. The course is being offered via online learning delivery, When not studying, you will work alongside our experienced Project Managers delivering a real project engineering role. You may be expected to travel to different sites within a geographical region. You will need to manage your time and commitments well to ensure that you are able to complete your assignments whilst delivering a highly valued role. In addition to developing your core skills, you will be expected to support and carry out additional activities across our projects and service delivery. This may include project site assessments, supporting project documentation, assisting with technical surveys, and contributing to project planning and coordination activities. These responsibilities will provide valuable hands-on experience across the full spectrum of project delivery while contributing to overall project success and will complement your technical development as you progress through the apprenticeship program Important Information: GRADES: You will be required to provide your GCSE Grades prior to selection for the Assessment Centre & Interview The assessment centre for this programme will take place on Monday 22nd June or Tuesday 23rd June in London Role Start Date: September 2026 Note: You may be required to complete a DBS check, at either basic or enhanced level, depending on the location you will be working in. We are excited to open applications for our 2026 Apprenticeship program. If you re looking to start your career, Hall & Kay is the perfect professional home. At Hall & Kay and JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at Hall & Kay and JLL!
10/06/2026
Full time
Summary of Role As an Apprentice Health & Safety Advisor, you'll gain hands-on experience while learning from our experienced team, developing the skills and knowledge to build a successful career in health and safety. This apprenticeship provides an excellent opportunity to develop a rewarding career in health and safety while earning a recognised qualification. You'll receive structured training, mentorship from experienced professionals, and practical experience across diverse sites and projects. What you will be doing Supporting health and safety compliance audits and inspections at company and customer premises learning how to assess workplace safety, identify risks, and ensure compliance with relevant processes, procedures, and regulatory standards. Assist with the investigation of incidents, near misses, and customer complaints in accordance with company processes developing your analytical skills by helping to identify root causes and contributing to corrective action plans. Support the maintenance, development, and implementation of Hall & Kay Fire Services' standard operating processes and procedures. You'll contribute to ensuring their continued effectiveness and learn how health and safety systems operate in practice. Working alongside managers and site contacts to discuss audit findings and assist with implementing corrective actions building your communication skills by liaising with client sites regarding inspections and meetings as required. Learn about third-party certification requirements by supporting audits and liaising with certification bodies. You'll gain insight into accreditation processes and help develop practical solutions where requirements and business needs intersect. Contribute to developing an effective audit and inspection programme while building your technical expertise and professional competence through structured learning and real-world application. Desired Skills, Qualities, and Experience (all essential): Minimum of 5 GCSEs at grade 4 or above. A grade 5 in Science is required for this role. Competent written and verbal communication skills with the ability to interact professionally with clients and colleagues at all levels. Good attention to detail and ability to produce accurate written reports. Proactive approach with problem-solving mindset. Willingness to learn and develop technical health and safety knowledge. Ability to work independently once trained, using your own initiative. Flexibility to travel regularly across the UK to attend Hall & Kay sites. Positive, professional attitude and commitment to representing the company image through excellent conduct. A genuine interest in developing a career in health and safety within the construction/sprinkler industry. What you can expect in return Salary £22,000 per annum 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance 36.5 hours per week (Monday to Thursday 8 40, Friday 8.45 4pm) About the apprenticeship You will be studying towards a Safety, Health & Environment Level 3 Apprenticeship. The course is being offered via online learning delivery, When not studying, you will work alongside our experienced Project Managers delivering a real project engineering role. You may be expected to travel to different sites within a geographical region. You will need to manage your time and commitments well to ensure that you are able to complete your assignments whilst delivering a highly valued role. In addition to developing your core skills, you will be expected to support and carry out additional activities across our projects and service delivery. This may include project site assessments, supporting project documentation, assisting with technical surveys, and contributing to project planning and coordination activities. These responsibilities will provide valuable hands-on experience across the full spectrum of project delivery while contributing to overall project success and will complement your technical development as you progress through the apprenticeship program Important Information: GRADES: You will be required to provide your GCSE Grades prior to selection for the Assessment Centre & Interview The assessment centre for this programme will take place on Monday 22nd June or Tuesday 23rd June in London Role Start Date: September 2026 Note: You may be required to complete a DBS check, at either basic or enhanced level, depending on the location you will be working in. We are excited to open applications for our 2026 Apprenticeship program. If you re looking to start your career, Hall & Kay is the perfect professional home. At Hall & Kay and JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at Hall & Kay and JLL!
Hall&Kay Fire Engineering
East Calder, West Lothian
Location: Ideally you will be based in the Central Belt of Scotland. This is a great opportunity for an individual interested in entering or returning to the sprinkler industries as a Service Engineer. What you will be doing Responsible for PPM and small works projects across a few buildings Servicing all types of valve sets Carrying out 5 point flow tests on fire pumps Conducting general service checks What we will need from you Experience in servicing all types of the following valve sets: Wet, dry, alternate, deluge and pre-Action (essential) Experience of carrying out 5-point flow tests on sprinkler fire pumps and general service checks (essential) Experience of Plumbing / Piping Knowledge & fault finding on sprinkler systems (essential) Must have a full UK driving license able to cover a regional role (essential) Sprinkler Installation Level 2 qualified (desirable) Previous experience gained within Commercial / Industrial buildings environment (desirable) Experience in small works install (desirable) Experience and understanding of electronic reporting (desirable) What you can expect in return Competitive & negotiable Salary Range 25 days holiday + bank holidays Company pension scheme Company Van + fuel card Mobile phone and tablet 40 Hours per week worked from 8am to 5pm Monday to Friday How to apply Please submit a tailored CV detailing your experience relevant to this role. Please note: You will be required to undertake an enhanced DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK s most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver. This role would suit a Service Engineer, Multiskilled Engineer, Commercial Sprinkler, Engineer, Sprinkler Service Maintenance Engineer
29/05/2026
Full time
Location: Ideally you will be based in the Central Belt of Scotland. This is a great opportunity for an individual interested in entering or returning to the sprinkler industries as a Service Engineer. What you will be doing Responsible for PPM and small works projects across a few buildings Servicing all types of valve sets Carrying out 5 point flow tests on fire pumps Conducting general service checks What we will need from you Experience in servicing all types of the following valve sets: Wet, dry, alternate, deluge and pre-Action (essential) Experience of carrying out 5-point flow tests on sprinkler fire pumps and general service checks (essential) Experience of Plumbing / Piping Knowledge & fault finding on sprinkler systems (essential) Must have a full UK driving license able to cover a regional role (essential) Sprinkler Installation Level 2 qualified (desirable) Previous experience gained within Commercial / Industrial buildings environment (desirable) Experience in small works install (desirable) Experience and understanding of electronic reporting (desirable) What you can expect in return Competitive & negotiable Salary Range 25 days holiday + bank holidays Company pension scheme Company Van + fuel card Mobile phone and tablet 40 Hours per week worked from 8am to 5pm Monday to Friday How to apply Please submit a tailored CV detailing your experience relevant to this role. Please note: You will be required to undertake an enhanced DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK s most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver. This role would suit a Service Engineer, Multiskilled Engineer, Commercial Sprinkler, Engineer, Sprinkler Service Maintenance Engineer
Hall&Kay Fire Engineering
Bartley Green, Birmingham
Summary of Role You will manage the contract renewal process for clients, ensuring timely renewals, maintaining client relationships, and maximising retention rates. This role combines account management, negotiation skills, and strategic planning to secure ongoing business relationships. What you will be doing Monitor contract expiration dates and create renewal timelines for each client account. Prepare renewal proposals, negotiate terms and pricing, and ensure all documentation is accurate and compliant with company policies and industry standards. Maintain comprehensive records of all contract modifications and renewal agreements. Build and main positive relationships with existing clients. Serve as the primary point of contact during the renewal process, conduct regular check-ins to assess satisfaction levels, and addresses concerns that might impact renewal decisions. Understand client business needs and how services align with their objectives. Analyse contract performance metrics, identify trends in renewal rates, and assessing risk factors for non-renewals. Generate reports on renewal pipeline status, forecasts revenue from renewals, and track key performance indicators such as retention rates and contract value growth. Work closely with sales teams to transition new contracts into renewal cycles, coordinate with commercial team on contract terms and compliance issues, and partner with account manager to ensure client satisfaction throughout the contract lifecycle. Develop strategies to improve renewal rates, identify upsell and cross-sell opportunities during the renewal process, and recommend process improvements to streamline contract management workflows. What we will need from you Proven experience in a contract management, account management, or client services role, ideally within the Sprinkler industry but engineering/construction/FM would also be considered (essential) Experience in renewals or a retention role (essential) Proven negotiation and persuasive communication ability (essential) Excellent organisational skills, attention to detail along with ability to manage multiple priorities and deadlines simultaneously. Proficiency in CRM systems and contract management software (essential) Analytical capability to interpret contract data and metrics (essential) Exceptional interpersonal skills and customer service focus (essential) What you can expect in return Competitive & negotiable salary depending on experience. 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance Health care scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You will be required to undertake a right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK s most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver.
23/05/2026
Full time
Summary of Role You will manage the contract renewal process for clients, ensuring timely renewals, maintaining client relationships, and maximising retention rates. This role combines account management, negotiation skills, and strategic planning to secure ongoing business relationships. What you will be doing Monitor contract expiration dates and create renewal timelines for each client account. Prepare renewal proposals, negotiate terms and pricing, and ensure all documentation is accurate and compliant with company policies and industry standards. Maintain comprehensive records of all contract modifications and renewal agreements. Build and main positive relationships with existing clients. Serve as the primary point of contact during the renewal process, conduct regular check-ins to assess satisfaction levels, and addresses concerns that might impact renewal decisions. Understand client business needs and how services align with their objectives. Analyse contract performance metrics, identify trends in renewal rates, and assessing risk factors for non-renewals. Generate reports on renewal pipeline status, forecasts revenue from renewals, and track key performance indicators such as retention rates and contract value growth. Work closely with sales teams to transition new contracts into renewal cycles, coordinate with commercial team on contract terms and compliance issues, and partner with account manager to ensure client satisfaction throughout the contract lifecycle. Develop strategies to improve renewal rates, identify upsell and cross-sell opportunities during the renewal process, and recommend process improvements to streamline contract management workflows. What we will need from you Proven experience in a contract management, account management, or client services role, ideally within the Sprinkler industry but engineering/construction/FM would also be considered (essential) Experience in renewals or a retention role (essential) Proven negotiation and persuasive communication ability (essential) Excellent organisational skills, attention to detail along with ability to manage multiple priorities and deadlines simultaneously. Proficiency in CRM systems and contract management software (essential) Analytical capability to interpret contract data and metrics (essential) Exceptional interpersonal skills and customer service focus (essential) What you can expect in return Competitive & negotiable salary depending on experience. 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance Health care scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You will be required to undertake a right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK s most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver.
