CBRE Local UK

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Business Unit Sales Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Business Unit Sales Coordinator to join the team located in Bristol. As a BUSC you will provide flexible and proactive administrative and sales support to the Business Unit Leader (BUL) and Business Development Manager (BDM), helping to drive business development, coordinate team activities, and maintain a positive team culture. Role Summary: Support the sales pipeline and help manage bids, proposals, and related documentation (e.g., RFPs, RFIs, ITTs). Assist in pricing and working with subcontractors for sales opportunities. Schedule and coordinate sales meetings and calls for senior team members. Track and ensure timely completion of pre-qualification questionnaires. Support mobilisation of new contracts when needed. Organise monthly Business Unit Review Packs and track team performance. Manage diaries, travel, and emails for the BUL; support with ad hoc admin tasks. Coordinate annual contract review meetings and audit schedules. Maintain QHSE reporting and compliance records. Track senior team holidays and absences. Organise occasional team events and contribute to team culture and communication. Collaborate with managers to support team development and share best practices with other coordinators. Promote CBRE's RISE values and contribute to a positive and collaborative team environment. Key Skills and Attributes: Strong organisational and multitasking skills. Excellent written and verbal communication. Confident with Microsoft Office (Outlook, Word, Excel, PowerPoint). Detail-oriented with good numeracy and analytical skills. Able to work independently and as part of a team. Experience Required: Experience in a similar administrative or sales support role, preferably in a medium-sized business. GCSEs (or equivalent) including English and Maths (required); further education is a plus. Confident working with senior stakeholders and managing multiple tasks at once. Reporting Lines Reports to: Business Unit Leader and Business Development Manager. Works closely with: Sales, Operations, and wider Business Unit team.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Business Unit Sales Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Business Unit Sales Coordinator to join the team located in London. As a BUSC you will provide flexible and proactive administrative and sales support to the Business Unit Leader (BUL) and Business Development Manager (BDM), helping to drive business development, coordinate team activities, and maintain a positive team culture. Role Summary: Support the sales pipeline and help manage bids, proposals, and related documentation (e.g., RFPs, RFIs, ITTs). Assist in pricing and working with subcontractors for sales opportunities. Schedule and coordinate sales meetings and calls for senior team members. Track and ensure timely completion of pre-qualification questionnaires. Support mobilisation of new contracts when needed. Organise monthly Business Unit Review Packs and track team performance. Manage diaries, travel, and emails for the BUL; support with ad hoc admin tasks. Coordinate annual contract review meetings and audit schedules. Maintain QHSE reporting and compliance records. Track senior team holidays and absences. Organise occasional team events and contribute to team culture and communication. Collaborate with managers to support team development and share best practices with other coordinators. Promote CBRE's RISE values and contribute to a positive and collaborative team environment. Key Skills and Attributes: Strong organisational and multitasking skills. Excellent written and verbal communication. Confident with Microsoft Office (Outlook, Word, Excel, PowerPoint). Detail-oriented with good numeracy and analytical skills. Able to work independently and as part of a team. Experience Required: Experience in a similar administrative or sales support role, preferably in a medium-sized business. GCSEs (or equivalent) including English and Maths (required); further education is a plus. Confident working with senior stakeholders and managing multiple tasks at once. Reporting Lines Reports to: Business Unit Leader and Business Development Manager. Works closely with: Sales, Operations, and wider Business Unit team.

Job Title: Project Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Project Manager to join the team located in London. Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities 1. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Use the LCR and FMR to build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (or equivilant) (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh CSCS black card holder IOSH (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Aptitudes Highly developed interpersonal and communication skills ability to influence An excellent relationship builder Ability to inspire confidence Challenge status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources Character Excellent motivational and influencing skills, with high levels of personal integrity Has vision, and able to communicate this effectively. A role model for customer service excellence. Analytical Creative Able to contribute effectively across all business activities. Politically astute. Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.

Company Profile CBRE is the global leader in commercial real estate services and investment. Through our Facilities Management function, we focus on all aspects of the operations of a set of assets, providing support to Property Managers regarding repairs and investment plans. Job Title: Assistant Facilities Manager As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are completed effectively and in line with established procedures. Role Summary: Work with landlords, tenants, and service providers to ensure that procedures, policies, and reporting formats are implemented and followed. Acknowledge client inquiries and collect work orders. Collect information and reports to determine performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Monitor activities outside the building, including waste disposal and recycling processes. Follow instructions, correspondence, and memos, seeking clarification when required. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to resolve straightforward issues with limited discretion. Deliver work by following defined procedures and processes under close supervision and guidance. Contribute through clearly defined duties, methods, and tasks. Experience Required: Ability to follow basic work routines and standards in the application of work. Strong communication skills to exchange straightforward information. Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook. Strong organisational skills with an inquisitive mindset. Basic mathematical skills with the ability to calculate simple figures such as percentages, discounts, and mark-ups. DISCLAIMER This job description has been designed to indicate the general nature and level of work performed by employees within this role. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Responsibilities and duties may change at any time to meet business needs.

About the Role: As a CBRE Project Management Consultant, you will be responsible for providing consulting services to an assigned market or client account to help achieve the company's strategic business objectives. This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion. What You'll Do: Manage all areas of project management for singular real estate projects. This includes planning, design, construction, occupancy, and closeout. Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification. Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct a standard request for proposals, complete bid evaluations, and recommend resources to clients. Implement project documentation governance that is aligned with company and client requirements. Ensure project data integrity and documentation is accurate, timely, and coordinated. Direct the project delivery team by providing guidance and direction to achieve goals. Create action plans to meet objectives, budget, and schedule. Track the progress of each project and report status and variances. Demonstrate ability to identify project threats and develop risk mitigation and contingency plans. Implement action plans to reduce or eliminate project risks. Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions. Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function. Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement. Impact a range of customer, operational, project, or service activities within own team and other related teams. Work within broad guidelines and policies. Explain difficult or sensitive information. Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. LEED AP, PMP, and/or CCM designation(s) preferred. Ability to exercise judgment based on the analysis of multiple sources of information. Willingness to take a new perspective on existing solutions. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organizational skills with an advanced inquisitive mindset. Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations. What You'll Need:

Company Profile CBRE is the global leader in commercial real estate services and investment. Through our HOST service platform, we create workplace experiences that deliver exceptional service and support to employees, visitors and clients. Job Title: Workplace Experience Reception Supervisor Based at 61 Southwark Street, London, the Workplace Experience Reception Supervisor is responsible for delivering an exceptional front-of-house experience whilst overseeing reception operations, workplace services and team performance. Reporting to the Workplace Experience Manager, this role acts as a key point of contact for employees, visitors and clients, ensuring a professional, welcoming and efficient workplace environment. Role Summary: Responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests. Acts as the first point of engagement for employees and visitors and creates a positive first impression of the organisation. Provides administrative and reception support including call handling, calendar scheduling and meeting coordination. Greets employees and announces clients, applicants and visitors. Conducts guest registration through badging software. Arranges escorts, visitor passes and parking validation as required. Assists with scheduling and preparing meeting and conference rooms. Coordinates meeting room setup and arranges projectors and conferencing equipment. Provides personal services to employees and guests including transportation arrangements, office wayfinding, refreshments, building tours and meeting support. Coordinates catering for meetings and events. Maintains the appearance of reception, conference rooms, caf areas and other common spaces. Requests housekeeping, building and equipment services when required. Provides support with mail services, event management, desk booking and bike locker management. Assists with onboarding activities including employee orientation, equipment ordering and first-day welcome procedures. Provides administrative support including meeting coordination, workplace equipment care and supply management. Responds to workplace experience requests and complaints. Ensures safety standards are met by workplace experience service providers. Manages facilities and office requests, escalating recurring issues where necessary. Manages reception stock and maintains optimum inventory levels. Promptly and efficiently deals with telephone calls. Takes and passes on accurate messages. Greets and interacts with visitors in line with HOST standards. Manages room and hospitality bookings. Monitors the workplace environment and reports hazards and cleaning issues. Sets up meeting rooms in line with Playbook standards. Arranges hospitality and catering requirements in line with approved procedures. Responsible for opening and securing the pantry. Responds to enquiries in a prompt and efficient manner. Anticipates customer needs and proactively offers assistance. Raises health and safety concerns immediately with management. Handles difficult requests and complaints professionally. Briefs the team in preparation for VIP visitors. Manages team rotas and holiday administration. Conducts return-to-work interviews and maintains absence records. Trains team members and coordinates development activities. Monitors team performance, recognising achievements and identifying areas for improvement. Collects operational data and maintains spreadsheets and reports. Participates in regular management meetings and provides operational updates. Produces weekly statistics and management reports. Provides meeting support, including minute taking where required. Experience Required: Degree or further education qualification preferred. Minimum of 1-2 years' experience within Front Desk, Concierge, Hospitality, Room Management or Customer Service environments. Experience within facilities management and/or dealing with suppliers and contractors would be advantageous. Strong communication skills with the ability to understand, interpret and present information effectively. Ability to respond professionally to client, employee and stakeholder enquiries and complaints. Good knowledge of financial terms and principles. Strong problem-solving skills and ability to work through complex situations. Intermediate proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, SharePoint, OneNote and Visio. Comfortable using digital tools, workplace applications, databases and mobile technologies. Results-oriented with a strong commitment to service excellence. Customer-focused with the ability to build strong relationships and meet customer needs. Demonstrates accountability, ownership and a commitment to achieving measurable outcomes. DISCLAIMER This job description is intended to outline the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the role. Duties may be amended to meet business requirements.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Mailroom operative (London) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace floor co-Ordinator to to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to ensure our customers receive the best-in-class service. Anticipating, understanding and delivering to our customer's needs, achieving this with quality and within time constraints. RESPONSIBILITIES Report and replace signage around the floors as appropriate Complete floor checks ensuring areas are presentable Reporting of any floor faults (fabric, lighting plumbing etc) Checking and restocking of tea/stationery points Complete floor collections (post, couriers' boxes etc) Assist with print deliveries when required Manage unidentified post Manage and identify consumable areas that need replenishing Act as a single point of contact for customers Cover reception duties as and when required Support with catering requirements as and when required PERSON SPECIFICATION Education Training Experience Aptitudes Character

Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Facilities Workplace Assistant Role Summary: To assist in delivering mailroom services and facilities duties to The AA. Sorting all externally delivered mail including Royal Mail and courier deliveries Delivering and collecting mail to and from departments on site Scanning mail and sending to departments Keeping records of all incoming and outgoing mail for audit purposes Operating post room equipment including scales and franking machines, and reporting faults as necessary Managing contractors and subcontractors Ordering and distributing stationery to site as required Collecting and safely storing confidential waste on site Completing reactive porter duties on site Assisting the Management Team with ad hoc requests Ensuring the provision of a safe and healthy working environment and compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements Building good relationships with key stakeholders and clients for The AA Assisting with Front of House operations and any cover requirements Utilising CBRE systems for logging jobs via the CAFM system and ensuring Health & Safety compliance Experience Required: Experience within a facilities, workplace, mailroom, porter, customer service or similar support environment Ability to manage mailroom processes accurately and maintain audit records Strong organisational and communication skills Ability to build effective relationships with stakeholders and clients Awareness of Health & Safety requirements within a workplace environment Ability to work independently and support wider facilities operations

Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Contract Support & Helpdesk Operative The Contract Support & Helpdesk Operative plays a pivotal role in the smooth day-to-day administration of the facilities management contract, acting as the central coordination point between the client, on-site engineering and soft services teams, supply chain, and the wider CBRE GWS account team. Role Summary: The post holder is the first point of contact for all facilities-related requests and queries raised by building occupiers and tenants, ensuring that work orders are accurately logged, tracked, and progressed through to completion within agreed SLA timescales. In addition to helpdesk duties, the role encompasses a broad range of administrative, financial, and compliance support activities that underpin effective contract delivery. Serve as the first point of contact for all facilities helpdesk requests received via telephone, email, and the CAFM/CMMS system, ensuring all jobs are logged accurately and promptly. Assign reactive and planned work orders to the appropriate engineer, supplier, or subcontractor in accordance with priority and SLA requirements. Monitor the progress of open work orders and proactively chase outstanding jobs, escalating any at-risk or breached SLAs to the Contract Manager without delay. Provide regular status updates to building occupiers and tenants on the progress of their logged requests, ensuring a professional and courteous service at all times. Maintain helpdesk data integrity, ensuring all job records are complete, accurately categorised, and closed in a timely manner following confirmation of completion. Produce and distribute daily, weekly, and monthly helpdesk performance reports, including SLA compliance, open job age, and reactive volumes for the Contract Manager and client. Raise purchase orders for reactive works, subcontractor call-outs, and materials in line with the contract's financial approval matrix and CBRE procurement processes. Process supplier invoices, matching against purchase orders and ensuring timely submission for approval and payment. Maintain accurate records of contract expenditure against budget, flagging variances or overspends to the Contract Manager promptly. Support the preparation of monthly management accounts packs, client reports, and financial summaries. Manage Work Order Maintenance (WOM), ensuring all rechargeable works are captured, costed, and submitted for client approval within agreed timescales. Assist with the administration of subcontractor purchase orders, including obtaining quotes, raising works orders, and closing out completed works on the CAFM system. Act as the on-site system administrator for the CAFM/CMMS platform, maintaining accurate asset data, PPM schedules, and contractor records. Create and maintain PPM task schedules, ensuring all planned maintenance activities are correctly programmed and allocated within the system. Upload and manage compliance documentation, including service reports, statutory certificates, and risk assessments. Produce system-generated reports to support contract governance, client meetings, and compliance audits. Provide first-line system support and guidance to the engineering team, ensuring accurate job recording and CAFM compliance. Maintain the site compliance tracker, ensuring all statutory inspections, service visits, and certifications are up to date and renewal actions are flagged in advance. File and manage all contract documentation, including subcontractor service reports, risk assessments, RAMS, O&M manuals, and insurance certificates. Support the preparation and collation of materials for client governance meetings, monthly KPI reviews, and contract audits. Maintain the site's Permit to Work (PTW) log, ensuring all permits are correctly issued, tracked, and closed out in a timely manner. Ensure all records are maintained in accordance with CBRE GWS document management standards and GDPR requirements. Liaise with approved subcontractors and suppliers to schedule and confirm attendance for PPM visits, reactive call-outs, and project works. Ensure all subcontractors attending site hold current insurance, RAMS, and induction documentation prior to commencement of works. Maintain the approved subcontractor register, monitoring expiry dates for insurance, accreditations, and site induction records. Obtain and evaluate competitive quotations for minor works in accordance with the contract's procurement thresholds. Provide general administrative support to the Contract Manager and on-site FM team, including meeting coordination, minute-taking, correspondence, and presentation preparation. Maintain office supplies and stationery for the facilities management team, managing stock levels and placing orders as required. Manage the site's key register, access fob allocation records, and contractor signing-in systems. Support the onboarding and induction of new team members, ensuring access to systems, uniforms, and site-specific documentation is arranged in advance. Undertake any other reasonable administrative duties as requested by the Contract Manager or Account Manager. Experience Required: Proven experience in an administrative, helpdesk, or facilities coordination role, ideally within a corporate or FM environment. Confident and professional communicator with the ability to manage multiple stakeholders simultaneously. Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively. Experience using CAFM/CMMS systems such as Concept Evolution, Maximo, ServiceNow, or similar for job logging, tracking, and reporting. Proficient in Microsoft Office, particularly Outlook, Excel, and Word, including the ability to produce reports and track data. Experience processing purchase orders and/or invoices within a structured approval framework. A customer-focused mindset with a proactive, solution-driven approach to queries and issues. Familiarity with financial processes including WIP management, budget tracking, and month-end reporting. Understanding of hard FM services and planned preventative maintenance programmes. Knowledge of GDPR requirements in the context of document management and data handling. Experience with Microsoft SharePoint, Power BI, or similar reporting and collaboration platforms. Key Competencies Customer & Tenant Focus Acts as a professional first point of contact and manages requests with warmth, efficiency, and a solutions-focused approach. Organisational Skills Manages a high volume of concurrent tasks with accuracy and composure and prioritises effectively under pressure. Communication Communicates clearly and professionally across all channels and keeps stakeholders informed while managing expectations proactively. Attention to Detail Maintains high standards of data accuracy and document management and identifies and corrects errors before they become issues. Teamwork Supports a collaborative culture and builds strong working relationships across the FM team, supply chain, and client stakeholders. Adaptability Responds positively to changing priorities and business demands and is comfortable operating in a dynamic, fast-paced environment. Commercial Awareness Understands the financial implications of contract performance and supports the team in managing cost, compliance, and client value. Continuous Improvement Proactively identifies administrative inefficiencies and suggests practical improvements to processes, systems, and reporting. DISCLAIMER This job description is not exhaustive and may be subject to review in conjunction with the post holder and line manager in response to changes in business requirements.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Head of Projects CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Head of Projects to join the team located in London. Purpose Of The Job Own and deliver the business unit project plan, developing and leading their teams in the safe delivery of projects ensuring sufficient training and development of talent. Have overall responsibility for generating a sales pipeline to deliver revenue to the BU and projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Building external relationships with clients and supply partners to deliver major projects Ensure that all projects adhere and are managed to commercial agreements / contracts compliant with statutory regulations, are QHSE compliant and meet technical industry standards. Key Responsibilities Ensure the safe delivery of projects through the management of risk and competence. Recruit and retain talent for the present delivery and future growth of projects. Provide leadership in identifying and specifying project opportunities. Deliver contractual commitments on secured projects. Ensure projects are delivered on all maintenance contracts. Complete projects in line with local playbooks on time, on budget and to the satisfaction of all parties. Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. Maximise profit through cost reductions and better buying of subcontractor services. Plan and develop long term opportunities by creating a pipeline of opportunities. Liaise with colleagues managers to determine and identify project opportunities. Create case studies to promote business and host key decision makers on show site tours. Develop and manage all bids, tenders and proposals. Responsible for generating and securing new sales to exceed the annual financial plan. Seek out opportunities to generate projects through innovation and different technologies. Lead the sales process through solutions development, participation in presentations and consultation meetings. Identify and win project through effective relationships. Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate. Promote and maintain the core values of CBRE. Support development of team members Contribute to Business unit strategy development Delivery wider strategy and new process delivery across projects business ensuring compliance with projects business governance. Manage Business unit forecast Manage people issues and underperformance Negotiate contractual obligations and disputes upstream and downstream Chair monthly and ad hoc project review meetings covering all aspects of Health & Safety / CDM Legislation and requirements. Accountabilities Accountability to the Business Unit Leader (directly) and Divisional Project Director (indirectly) Generation of project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility for Business Unit Accountable as line manager for others. Compliance with CBRE management policies and procedures. Ensure compliance with CBRE health and safety policy and process whilst ensuring that they are effectively implemented across both CBRE and its subcontractor's activities. These are to be regularly audited and reviewed. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh certified CSCS card holder IOSH (desirable) Experience Proven track record safely delivering exceptional projects in either an M&E, FM, construction, or critical environments. Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals.

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Central London . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.

JOB DESCRIPTION Please note this a Fixed-Term Contract until December 2026. Company Profile CBRE Global Workplace Solutions (GWS) delivers integrated facilities and workplace solutions that enhance employee experience and support business performance. Job Title: Workspace Ambassador The Workspace Ambassador will embody and deliver an exceptional workplace experience with energy, passion and presence to all building users, creating a welcoming and professional environment across the client site. Role Summary: Reporting to the Senior Workspace Ambassador, this customer-facing role is responsible for owning designated floors and surrounding areas to ensure the best possible workplace experience. The successful candidate will work closely with colleagues, customers and suppliers, providing outstanding service while supporting facilities, workplace and technology initiatives. A flexible approach, strong communication skills and the ability to use initiative are essential within this fast-paced environment. Key Responsibilities Have total ownership of designated floors and surrounding areas to ensure the best workplace experience Collaborate with IT, maintenance, cleaning and other key departments to ensure timely reporting and closure of tickets and jobs Coordinate works with internal teams to minimise disruption and maximise customer satisfaction Develop and maintain excellent communication with key colleagues Manage meeting rooms daily, ensuring cleanliness, readiness and fully functioning AV equipment Provide support to meetings as requested to ensure smooth delivery Manage stationery stock within print areas Conduct daily preventative maintenance checks on photocopiers, meeting rooms, breakout areas, kitchenettes and focus spaces Act as an ambassador for workplace technology applications, supporting and encouraging user adoption Support the Facilities team in managing sub-contracted services, ensuring services are delivered to a high standard and in line with client requirements Report health and safety hazards and raise tickets through Facilities and IT helpdesk systems Undertake general manual handling duties where required Maintain building communications, noticeboards, floor maps, fire warden and first aid information to ensure information remains current and accurate Assist the Facilities team with minor move requests when required Provide moves and changes liaison support, including portering and planning assistance Provide cover and support to other floors when required Become familiar with front-of-house duties and provide cover as needed Complete ad hoc administrative duties Support clear desk initiatives and workplace hygiene standards Act as Fire Marshal and support safe building evacuation procedures Complete all mandatory eLearning modules on time Champion and advocate CBRE's core values Experience Required: Strong customer service and communication skills Ability to manage customer expectations effectively Innovative and proactive approach to problem solving Ability to prioritise tasks and manage multiple responsibilities Understanding of customer needs Ability to multitask in a fast-paced environment Knowledge of CBRE/GWS operations and workplace services Audio Visual (AV) knowledge Good PC skills Strong team player with a flexible and adaptable approach DISCLAIMER This job description is intended to outline the general duties and responsibilities of the role. It is not an exhaustive list and may be amended to meet business requirements.

Company Profile Please note, this a 12 month FTC for Maternity Cover. CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management Job Title: Workplace Experience Host The Workplace Experience Host is responsible for delivering an exceptional workplace and guest experience, creating positive first impressions and ensuring excellent service delivery for employees, visitors and clients. Role Summary: Collaborating within the Workplace team, the Experience Host embodies and delivers a 5-star experience with energy, passion and presence to all staff and guests onsite. This important position sets the tone for the overall workplace experience by creating the first human touchpoint and making a consistent, positive and welcoming impression. The role supports and coordinates workplace experience services, whilst providing administrative assistance where required. Services may be delivered directly by CBRE or through third-party service providers working alongside this role. Provide an exceptional guest experience to all colleagues and guests Deliver purposeful and personalised service to enhance the customer journey Take ownership of the reception foyer and surrounding areas to ensure the best first impression and workplace experience Support the Workplace Experience Team and wider CBRE community with administrative tasks including mail services, event management, desk booking and locker management Request building and equipment services as required Support onboarding activities, including new employee orientation, workflow assistance, equipment and software ordering and first-day welcome processes Provide administrative support including meeting coordination, event support, office equipment management and supply control Respond to workplace service requests and complaints from the building community Maintain relationships with suppliers and service providers Ensure all suppliers maintain current insurance documentation and contractual compliance requirements Support workplace safety standards for both CBRE employees and third-party service providers Manage facilities and office service requests, following through to completion and escalating recurring issues where appropriate Manage workplace stock and ensure suitable processes are in place to maintain optimum inventory levels Experience Required: Strong communication skills with the ability to comprehend and interpret instructions, correspondence and workplace procedures Ability to ask clarifying questions, prepare routine reports and communicate effectively with clients, colleagues and management Ability to present information confidently to internal teams and larger employee groups Basic financial knowledge and understanding of financial terminology and principles Strong problem-solving skills and the ability to manage complex situations with multiple considerations Intermediate Microsoft Office skills including Word, Excel, PowerPoint, SharePoint and Outlook Comfortable using workplace technologies, digital applications, databases, cloud-based systems and work order management platforms Results-oriented with a passion for delivering high standards and achieving business objectives Strong customer focus with the ability to build and maintain effective working relationships Degree or further education qualification preferred Minimum 1-2 years' experience within Front Desk, Concierge, Hospitality, Room Management or Customer Service environments preferred Experience within Facilities Management and/or working with suppliers and contractors would be beneficial DISCLAIMER This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Job Title: Workplace Services Ambassador The Workplace Services Ambassador is responsible for delivering a 5-star workplace experience to employees, visitors and guests, ensuring all workplace environments are welcoming, efficient and professionally managed. Role Summary: Collaborating within the Workplace team, the Workplace Services Ambassador embodies and delivers an exceptional workplace experience with energy, passion and presence to all staff and guests onsite. This important customer-facing role creates positive human interactions throughout the workplace and supports the delivery of workplace experience services, administrative support and operational excellence. Services may be delivered directly by CBRE or through third-party service providers working in partnership with this role. Provide an exceptional guest experience to all colleagues and guests Deliver personalised and memorable customer interactions Take ownership of all workplace spaces including meeting rooms, event spaces, collaboration areas and workspaces to ensure an exceptional workplace experience through the PHD model Support the Workplace Experience Team and wider CBRE community with administrative tasks including mail services, event management, desk booking and locker management Request building and equipment services as required Support onboarding activities including new employee orientation, workflow assistance, equipment and software ordering and first-day welcome processes Provide administrative support including meeting coordination, event management, workplace equipment management and stock control Respond to workplace requests, enquiries and complaints promptly and professionally Maintain relationships with suppliers and service providers and ensure contractual and compliance documentation remains in place Monitor and manage desk and partner office utilisation Support workplace moves across floors and buildings Assist with furniture moves and workplace layout changes Guide users in line with workplace strategy including shared and hot-desking initiatives Support workplace analytics activities through accurate data collection Ensure workplace safety standards are maintained by both CBRE employees and third-party service providers Manage facilities and office requests through to completion and escalate recurring issues where necessary Manage workplace stock levels and maintain effective inventory processes Handle enquiries in person, by telephone and by email Maintain workplace cleanliness standards across both client and internal areas and report issues where identified Take ownership of client and employee interactions and ensure appropriate follow-up Provide catering support and maximise sales opportunities through effective service delivery Gather customer feedback and share insights with management Support the Facilities team with activities such as scanning, archiving, desk occupancy checks and contractor management to promote a collaborative Unified FM approach Assist with project activities relevant to the business area Support the continued digitalisation of workplace services Experience Required: Strong communication skills with the ability to interpret instructions, correspondence and workplace procedures Ability to prepare routine reports and communicate effectively with clients, colleagues and management Ability to respond professionally to enquiries and complaints Ability to present information effectively to internal teams and employee groups Basic financial knowledge and understanding of financial principles Strong problem-solving skills and ability to manage complex situations Intermediate Microsoft Office skills including Word, Excel, PowerPoint, SharePoint and Outlook Comfortable using digital workplace tools, applications, databases, cloud technologies and workplace management systems Results-oriented with a passion for delivering exceptional service standards Strong customer focus with the ability to build and maintain effective working relationships Degree or further education qualification preferred Minimum 1-2 years' experience within Facilities, Front Desk, Concierge, Hospitality or Customer Service environments preferred Experience working within Facilities Management and/or managing suppliers and contractors beneficial First Aid and Fire Warden certification desirable, or willingness to undertake training DISCLAIMER This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Operative / Post-Room Operative CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Operative / Post Room Operative to join the team located in Bristol The successful candidate will be responsible for providing the operational delivery of all Post Room services. Key Tasks Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements Support/Monitor 3rd party supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards Carry out Post Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed Monitor and maintain stationery levels Deliver goods received to correct destination/person Assist with site waste and recycling arrangements Cover reception services when required Co-ordinate with Security and report any faults on access entry system where necessary Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times Act as deputy in the absence of other team members Develop and maintain excellent client relationships, ensuring that they receive the highest standards of service delivery in relation to their operational needs Always developing relationship with the client and their teams to ensure full understanding of the clients needs Ensuring business policies and processes are effectively communicated and implemented within the contract Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and sub-contractor's activities. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Promoting and maintaining the core Values of CBRE In addition to the tasks mentioned above, other activities and responsibilities may be individually defined Person Specification Strong PC skills, MS Office Self-motivated and resourceful Ability to work as part of a team, as well as independent Good administrative skills Well organised and good prioritisation and planning skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Minimum of 2 years' experience in a similar role Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels

Company Profile CBRE is a leading provider of integrated facilities and corporate real estate management services. Our mission is to realise the potential of our clients, professionals and partners by building the real estate solutions of the future. We are seeking a proactive and service-focused MAC Coordinator to support the delivery of Moves and Changes, occupancy management, and workplace change activities across the UK estate. The role will help coordinate move requests from start to finish, maintain accurate occupancy data, support reporting, and work closely with FM, Workplace Services, Real Estate, stakeholders, end users, and external suppliers to ensure a smooth and professional workplace experience. The role will also provide general support for ad hoc CAD requests and contribute to small project work as needed, under guidance from a senior MAC team member. Role Summary: Key responsibilities include: Supporting the MAC Lead with moves, changes, occupancy management, and minor project activity. Helping deliver UK moves from initial request through to completion, aligned with internal processes and service expectations. Maintaining and updating the Manhattan Occupancy Management system . Acting as a point of contact and escalation route for CBRE across occupancy and MAC-related processes. Building strong relationships with stakeholders across Jefferies, CBRE teams, Workplace Services, Real Estate, and end users. Reporting on occupancy information, MAC activity, and minor project progress. Assisting with test fits across the client's Real Estate portfolio Managing offsite furniture storage with external suppliers and monitoring stock levels. Ensuring delivery against contract requirements, KPIs, SLAs, and reporting obligations. Experience Required: Experience working in a similar service-focused role within a fast-paced environment. Strong customer service skills and the ability to maintain high service standards with colleagues and stakeholders. AutoCAD experience. Experience managing/coordinating workplace moves, changes and occupancy processes. Ability to manage multiple tasks at once and deliver work to agreed outcomes and deadlines. Strong administrative and reporting capability, particularly around occupancy data, MAC activities, and project progress. High level of Microsoft computer literacy, including Excel, PowerPoint, Word. Ability to build and maintain positive relationships with internal teams, client stakeholders, end users, and external suppliers. Desirable Previous experience within Banking or Professional Services environments. Experience using or maintaining an occupancy management system/desk booking tool, specifically Manhattan One/Space Scheduler Knowledge of furniture systems, reconfiguration processes, and workplace furniture stock management. Experience working in or supporting a trading floor environment. Experience managing offsite storage and liaising with external suppliers. Aptitudes Highly service-minded with a strong focus on customer experience. Self-starter who can work independently and consistently deliver to required outcomes. Numerate, accurate, and detail-focused. Confident, proactive, and able to use initiative. Flexible and able to prioritise competing tasks and deadlines. Strong verbal and written communication skills. Positive attitude and professional approach to handling general support and ad hoc tasks. Able to collaborate effectively across multiple teams, including FM, Workplace Services, Real Estate, account leadership, and client stakeholders.

Job Title: Workplace Services Receptionist/Coordinator Job Objectives and Responsibilities This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Paper initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Role Summary: Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position. Key Responsibilities: Provide an exceptional guest experience to all colleagues and guests. A purposeful personalisation when serving guests is where the magic happens. Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, locker management etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, events, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office and community stock and ensure system is in place to ensure optimum levels. Experience Required: Communication Skills - Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge - Requires basic knowledge of financial terms and principles. Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial.