Insignis

A client of mine who is a Large Housing Association and Property Maintenance Company are looking to Recruit an experienced Carpenter-Multi on a full time permanent basis to join their Empty Homes Team or Respoonsive Repairs Team in the South Hampshire area. As you'll spend a fair amount of time on the road they will provide you with a van and fuel card so you'll not be out of pocket. What you'll do: As a Carpenter you will carry out all forms of carpentry repairs in our properties as part of our Empty Homes or Responsive Repairs Team and elsewhere depending on demands. 1st fix and 2nd fix carpentry Install windows, doors, door frames - Internal and external. UPVC servicing and installation Locksmithing and gaining entry via lock snapping, drilling and picking. Repair fire doors, frames, and other fire-rated components Undertake fire stopping carpentry works in accordance with regulations You'll also benefit from: 335 yearly Tool Allowance 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) 3 x Wellbeing Days 2 x Paid Volunteering Days Chance to buy or sell holiday as part of our flexible benefits package A van and fuel card for business travel iPhone and iPad Generous company pension scheme, matched up to 12% Life cover 4 x annual salary SmartTech - Buy an electrical item and pay it off through your salary over 12 months. What you'll need: You should have experience within a similar role, ideally from within a Residential/Housing sector and must be qualified to a minimum of NVQ level 2 OR have a minimum of 5 years proven track record working in carpentry. Due to the requirement to travel, you must hold a full and current driving licence with a minimum of 2 years experience and have the ability to drive and take home a company van.

To carry out high-quality floor laying installations, replacements, and repairs within occupied social housing properties, communal areas, and assisted living facilities. The successful candidate must be highly proficient in safety flooring, wet room installations, and cove former flooring , ensuring all works meet regulatory compliance, accessibility standards, and high-quality finishes for vulnerable residents. Key Responsibilities Specialist Flooring Installation: Install a wide range of domestic and commercial flooring, with a heavy focus on vinyl, safety flooring (Altro, Polyflor, etc.), and lino in bathrooms and wet rooms. Cove Former Flooring: Expertly install cove formers and capping strips to create seamless, hygienic, and watertight floor-to-wall transitions-essential for assisted living environments and wet rooms. Preparation & Subfloor Work: Assess, prepare, and level subfloors using appropriate screeds, smoothing compounds, and ply-boarding prior to installation. Responsive Repairs & Voids: Carry out patch repairs or full floor replacements in both tenanted properties (reactive maintenance) and empty properties (voids) to tight turnaround times. Assisted Living Adaptations: Work closely with the adaptations team to install specialized slip-resistant flooring designed for elderly, disabled, or vulnerable residents. Customer Care: Deliver excellent customer service, respecting residents' homes, minimizing disruption, and communicating clearly regarding work progress and drying times. Health & Safety: Maintain a clean and safe working environment, ensuring strict adherence to COSHH regulations (adhesives, primers) and correct use of PPE. Person Specification: Experience & QualificationsEssential Criteria: Proven Experience: Demonstrable history as a professional Floor Layer, specifically within the social housing, local authority, or care/assisted living sectors. Technical Expertise: Advanced proficiency in cutting, welding (hot and cold), and laying safety vinyl, with specific, hands-on experience in cove forming and capping . Bathroom/Wet Room Specialist: Prior experience working on level-access showers and wet room flooring adaptations. Driving License: Full UK Driving License (a company vehicle is typically provided).

To carry out high-quality floor laying installations, replacements, and repairs within occupied social housing properties, communal areas, and assisted living facilities. The successful candidate must be highly proficient in safety flooring, wet room installations, and cove former flooring , ensuring all works meet regulatory compliance, accessibility standards, and high-quality finishes for vulnerable residents. Key Responsibilities Specialist Flooring Installation: Install a wide range of domestic and commercial flooring, with a heavy focus on vinyl, safety flooring (Altro, Polyflor, etc.), and lino in bathrooms and wet rooms. Cove Former Flooring: Expertly install cove formers and capping strips to create seamless, hygienic, and watertight floor-to-wall transitions-essential for assisted living environments and wet rooms. Preparation & Subfloor Work: Assess, prepare, and level subfloors using appropriate screeds, smoothing compounds, and ply-boarding prior to installation. Responsive Repairs & Voids: Carry out patch repairs or full floor replacements in both tenanted properties (reactive maintenance) and empty properties (voids) to tight turnaround times. Assisted Living Adaptations: Work closely with the adaptations team to install specialized slip-resistant flooring designed for elderly, disabled, or vulnerable residents. Customer Care: Deliver excellent customer service, respecting residents' homes, minimizing disruption, and communicating clearly regarding work progress and drying times. Health & Safety: Maintain a clean and safe working environment, ensuring strict adherence to COSHH regulations (adhesives, primers) and correct use of PPE. Person Specification: Experience & QualificationsEssential Criteria: Proven Experience: Demonstrable history as a professional Floor Layer, specifically within the social housing, local authority, or care/assisted living sectors. Technical Expertise: Advanced proficiency in cutting, welding (hot and cold), and laying safety vinyl, with specific, hands-on experience in cove forming and capping . Bathroom/Wet Room Specialist: Prior experience working on level-access showers and wet room flooring adaptations. Driving License: Full UK Driving License (a company vehicle is typically provided).

A client of mine who is a Large Housing Association and Property Maintenance Company are looking to Recruit an experienced Plumber on a full time permanent basis to join their Responsive Repairs Team in the Berkshire and Basingstoke area. Tasks to include: Repairs to domestic plumbing installations Vinyl Floor Laying Installation of replacement sanitary ware and baths, shower trays and level decks and associated equipment Installation of kitchen sinks Installation of new pipe work (copper, speed fit, waste, rainwater) Installation of new sundry items such as taps and ball valves Repairs to sundry items Installing and repairing water mains supplies, heating system pipe work and drainage stop taps Installing and fixing domestic appliances like showers and washing machines Vented and unvented cylinder heads (HWSS qualified or alternative) Cold water storage tank maintenance and renewal Skills & Qualifications You should have a minimum of NVQ level 2 or equivalent in Plumbing and have demonstrable experience in all aspects of this core trade. You will have experience of working in occupied premises and be able to demonstrate excellent customer service skills. This is a full time role, working 40 Hours per week, with the opportunity to supplement your salary through call out and overtime when required. Due to the requirement to travel within this role, you must hold a full and current driving licence with a minimum of 2 years driving experience and have the ability to drive a company van. You'll also benefit from 335 yearly Tool Allowance Uniform & PPE 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package iPhone and iPad Company pension scheme, matched up to 12% Life cover 4 x annual salary SmartTech - Buy an electrical item and pay it off through your salary over 12 months.

A client of mine who is a Large Housing Association and Property Maintenance Company are looking to Recruit an experienced Plumber on a full time permanent basis to join their Responsive Repairs Team. As you'll spend a fair amount of time on the road they will provide you with a van and fuel card so you'll not be out of pocket. Tasks to include: Repairs to domestic plumbing installations Installation of replacement sanitary ware and baths, shower trays and level decks and associated equipment Installation of kitchen sinks Installation of new pipe work (copper, speed fit, waste, rainwater) Installation of new sundry items such as taps and ball valves Repairs to sundry items Installing and repairing water mains supplies, heating system pipe work and drainage stop taps Installing and fixing domestic appliances like showers and washing machines Vented and unvented cylinder heads (HWSS qualified or alternative) Cold water storage tank maintenance and renewal You'll also benefit from 335 yearly Tool Allowance Company van and fuel card 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) 3 additional wellbeing days and 2 paid volunteering days Company pension scheme, matched up to 12% Life cover 4 x annual salary Skills & Qualifications You should have a minimum of NVQ level 2 or equivalent in Plumbing and have demonstrable experience in all aspects of this core trade. You will have experience of working in occupied premises and be able to demonstrate excellent customer service skills. This is a full time role, working 40 Hours per week, with the opportunity to supplement your salary through call out and overtime when required. Due to the requirement to travel within this role, you must hold a full and current driving licence with a minimum of 2 years driving experience and have the ability to drive a company van.

A client of mine who is a Large Housing Association and Property Maintenance Company are looking to Recruit an experienced Gas/Heating Engineer to join their Property Maintenance Team in the Swindon and Witchelstowe area. Tasks to include: Competently undertake servicing and repair works to the required legal standard as directed. Carry out planned maintenance checks on systems and equipment. Conversant with wiring central heating systems Test controls and safety devices to make sure that they are working properly. Find and repair gas leaks using computerised fault-finding equipment. Replace or repair faulty or old gas system parts. Install or repair heating system pipe work. Give customers advice about gas safety and energy efficiency. You will undertake works in accordance with current Gas Safety Regulations, H&S regulations, policies and procedures. Liaising with both internal and external customers appropriately and promptly is key to the role to ensure those involved in your work are aware of progress. Candidates must have relevant and up to date Gas Qualifications including: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters (Desirable) NVQ Level 2 in Domestic Plumbing (or equivalent) You will also: Hold a full UK driving licence with the ability to drive a company van; Have previous experience as a domestic Gas service and breakdown engineer; Preferably have experience of working within social housing; Be comfortable working independently and as part of a team; Be confident in using IT equipment such as iPads. You'll also benefit from: 335 yearly Tool Allowance 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package A van and fuel card for business travel iPhone and iPad Generous pension scheme matched up to 12%, life cover at 4x your salary Opportunity to increase your salary with overtime and call out

A client of mine who is a Large Housing Association and Property Maintenance Company are looking to Recruit an experienced Gas/Heating Engineer to join their Property Maintenance Team in the Yate & Bristol area. Tasks to include: Competently undertake servicing and repair works to the required legal standard as directed. Carry out planned maintenance checks on systems and equipment. Conversant with wiring central heating systems Test controls and safety devices to make sure that they are working properly. Find and repair gas leaks using computerised fault-finding equipment. Replace or repair faulty or old gas system parts. Install or repair heating system pipe work. Give customers advice about gas safety and energy efficiency. You will undertake works in accordance with current Gas Safety Regulations, H&S regulations, policies and procedures. Liaising with both internal and external customers appropriately and promptly is key to the role to ensure those involved in your work are aware of progress. Candidates must have relevant and up to date Gas Qualifications including: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters (Desirable) NVQ Level 2 in Domestic Plumbing (or equivalent) You will also: Hold a full UK driving licence with the ability to drive a company van; Have previous experience as a domestic Gas service and breakdown engineer; Preferably have experience of working within social housing; Be comfortable working independently and as part of a team; Be confident in using IT equipment such as iPads. You'll also benefit from: 335 yearly Tool Allowance 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package A van and fuel card for business travel iPhone and iPad Generous pension scheme matched up to 12%, life cover at 4x your salary Opportunity to increase your salary with overtime and call out

We have an exciting opportunity for a Maintenance Surveyor to join our Property Services Team. You will be responsible for diagnosing and resolving maintenance issues, supporting in-house trade teams and contractors, and ensuring high-quality service delivery across your designated area. Key Responsibilities: Investigate and diagnose day-to-day maintenance issues. Support the delivery of repair works, with a strong focus on damp, mould, and condensation. Carry out property inspections before, during, and after works. Provide detailed specifications including scope of works, cost estimates, and timelines. Ensure compliance with health and safety standards and customer satisfaction. Maintain accurate records in property systems. Develop and maintain local knowledge of assets and customer needs. Commit to ongoing personal and professional development. What We're Looking For: Strong understanding of housing maintenance standards and regulations. Experience dealing with damp, mould, and condensation issues. Familiarity with Awaab's Law and HHSRS. Ability to prepare and interpret work schedules/specifications. Commercial awareness and budget tracking skills. Good IT skills, especially in Microsoft Excel. Knowledge of relevant health, safety, and environmental legislation. Full UK driving licence and access to a vehicle (role involves travel). Must be able to pass a basic DBS check. What We Offer: 25 days holiday + bank holidays (rising to 30 with service) 12% matched pension contributions and life cover (4x salary) Flexible working arrangements Options for private medical, dental, and critical illness cover Discounted shopping, cycling, and travel insurance schemes

Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.