Mandeville

Property Manager - Property Management / Compliance / HMO Salary: circa 35,000 per annum Location: London Our client, an established property management organisation is seeking an experienced Property Manager to join its Property Management team, reporting directly to the Head of Property Management. This role plays a key part in ensuring properties are safe, compliant, licensed and well-managed, while maintaining strong client relationships and protecting commercial revenue. Key Responsibilities Property & Utilities Management Set up, manage and close utility contracts (gas, electric, water) for new and existing properties Review and benchmark utility costs to ensure best value and cost control Manage Council Tax registration and transfers Resolve utility, council tax and enforcement queries, including liaison with external agencies Compliance & Safety Work closely with the Maintenance Team to ensure full property compliance Ensure properties meet all health & safety, fire safety and statutory requirements Support ongoing compliance audits and inspections HMO & Licensing Manage HMO and Selective Licence applications Liaise with local authorities and councils regarding licensing and inspections Ensure licence conditions, schedules of works and expiry dates are actively managed Prevent any out-of-licence or non-compliance incidents Inspections & Property Visits Schedule property inspections and fire alarm testing Manage inspection reporting via CRM systems Conduct regular property visits, including initial sign-off and ongoing checks Access & Handbacks Coordinate access for clients, contractors and utility providers Manage property handbacks, ensuring all client requirements are met Arrange caretaking or security services during void periods where required Business Rates Manage transitions between Business Rates and Council Tax Liaise with the Valuation Office Agency (VOA) Skills & Experience Required Proven experience as a Property Manager, Estates Manager or Compliance Manager Strong knowledge of HMO licensing, property compliance and UK housing regulations Experience managing utilities, council tax and business rates Confident liaising with local authorities, councils and contractors Organised, detail-focused and commercially aware Comfortable working as part of a Senior Leadership Team Benefits Competitive salary of circa 35,000 Senior, visible role within property management Varied position covering compliance, licensing, inspections and client liaison Mandeville is acting as an Employment Agency in relation to this vacancy.

Lettings Negotiator Property / Guardian Management / Residential Occupancy Salary: c 35,000 per annum + commission Hours: Flexible - as required as part of the management team The Role Our client, a market leader in their field, are seeking an experienced Guardian Manager to join a growing Property Guardian Management team. This is a hands-on, commercially focused role responsible for the recruitment, onboarding, engagement and ongoing management of Property Guardians across a residential portfolio. Working closely with Marketing, Finance, Legal and Business Development, you will drive occupancy levels, room sales and Guardian compliance, while maintaining excellent standards of behaviour, care and customer experience. This role would suit candidates with experience in property management, residential lettings, housing, build-to-rent, student accommodation or guardian schemes. Key Responsibilities Guardian & Occupancy Management Recruit, onboard, educate and manage Property Guardians Maintain optimal occupancy levels across all properties Conduct viewings, open days and Guardian events to maximise room sales Achieve agreed room sales targets and KPIs Manage handbacks, notices and re-lets, ensuring rooms are resale-ready within 5 working days Proactively engage with Guardians to improve retention, satisfaction and compliance Compliance, Welfare & Behaviour Set and enforce behavioural standards in line with Licence Agreements Handle difficult or sensitive Guardian issues professionally and fairly Work closely with Legal to ensure contractual and regulatory compliance Liaise with Finance to address payment delays promptly Act on inspection reports and Guardian welfare issues efficiently Ensure full adherence to Code of Conduct, Health & Safety and Data Protection Marketing & Business Support Partner with Marketing to attract new Guardians via platforms such as SpareRoom Support marketing strategies to fill properties quickly Carry out competitor research and market analysis Assist with marketing and research for new property launches Work with Business Development to transition properties efficiently Reporting & Administration Maintain accurate records on the CRM system Manage keys securely and accurately Respond to Guardian queries via email and phone within 24 hours Produce and deliver reports accurately and on time Provide weekly updates to the Head of Guardian Management Skills & Experience Required Proven experience in property management, lettings, housing or residential operations Strong commercial awareness with a sales and occupancy focus Excellent communication and relationship management skills Confident handling challenging situations with diplomacy and authority Highly organised with strong administration and CRM skills Knowledge of licence agreements, compliance and Guardian-style living (desirable) Comfortable working flexibly and independently as part of a management team Why Apply? Competitive base salary plus commission Varied, autonomous role within a growing property business Opportunity to shape Guardian engagement and operational standards Career progression within property and residential management Mandeville is acting as an Employment Agency in relation to this vacancy.