Colbern Limited

Housing Options Officer Kettering Contract £30 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Options Officer 4 days in Kettering office 1 day at home Triage officer to conduct the initial homelessness assessments for customers who are at risk of homelessness. Role will be to assess eligibility, homelessness and reason to believe priority need and determine if any S188 duties are owed with a key priority to preventing homelessness with a positive outcome. This is one of several roles we are currently recruiting for please visit our website for more opportunities. To work with other Housing Options Advisors in a small team within the Housing Advice and Options Service or Single Homelessness Service delivering specialist advice, support and interventions via triage, and casework functions for both families and certain priority groups and single homeless people. To provide an efficient, high-quality advice and assessment service for people who are homeless or threatened with homelessness, ensuring that customer s circumstances are investigated and their housing and support needs are assessed and met in accordance with homelessness legislation, statutory guidance and the Council s policies and procedures. Focussed on securing positive outcomes, the post holder will work collaboratively and proactively with other services and organisations, landlords, letting agents and family members to support and safeguard homeless households and vulnerable people, and work to prevent homelessness and the use of temporary accommodation. The role will be based across the locality of North Northamptonshire. Principal responsibilities 1. Acting as a primary point of contact for households who are homeless or threatened with homelessness, provide an effective triage service to assess initial housing needs, risks, and eligibility for assistance, offering immediate advice, practical support, and advocacy to stabilise their situations. 2. Take swift and decisive action to mitigate risks of eviction or homelessness, escalating complex cases as needed, delivering timely and appropriate advice and referrals for families and single individuals based on their circumstances and statutory entitlements. 3. Deliver tailored, proactive, and person-centred advice to prevent or relieve homelessness, including negotiating with landlords, mediating with family or friends, and identifying suitable alternative accommodation. Working with customers to complete Full Housing Assessments (FHA s) and create and implement Personal Housing Plans (PHP s) that outline steps to resolve their housing issues sustainably. 4. Manage a varied caseload, ensuring that all advice, actions, casework, assessments and decisions comply with relevant legislation, guidance and caselaw, and the Council s policies and procedures. Ensure decisions are evidence based, and robust, liaising with Senior Housing Options Advisors for guidance on complex or high-risk cases as required. 5. Work collaboratively and proactively across the Housing Solutions service, with internal departments and external agencies to deliver holistic accommodation and support solutions for people who are homeless or threatened with homelessness. Coordinate, lead and actively participate in multi-agency meetings to share information, discuss concerns or risk, work together to respond to housing issues, identify and agree multi agency support plans and improve outcomes. 6. Provide empathetic, professional, and high-quality customer service at all times, resolving queries and complaints promptly and effectively. Escalate recurring issues or trends to Senior Housing Options Advisors for resolution and to support service improvement. 7. Maintain accurate, up-to-date records on all cases using the Council s homelessness case management system and other records as required, ensuring compliance with data protection regulations. Contribute to data collection and reporting processes, supporting performance monitoring and service improvement initiatives. 8. Identify safeguarding concerns for vulnerable individuals, including children and adults at risk, and take appropriate action in line with safeguarding protocols. Work with relevant teams and agencies to address risks and ensure positive outcomes for customers. 9. Take responsibility for own learning and development in relation to updates to legislation, guidance, case law and best practise to enhance knowledge and skills relating to housing advice and homelessness prevention. Share best practices and insights with colleagues to ensure consistency and contribute to the development and implementation of service improvements. 10. Provide flexible support to meet service demands during peak periods or emergencies, ensuring continuity of service for customers in urgent need. 11. Identify trends and areas for improvement within the Housing Solutions Service, contributing ideas and solutions to enhance efficiency, effectiveness, and outcomes. Support the development and implementation of new initiatives, policies, and procedures to meet changing demands and legal requirements. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Senior Property and Development Manager Haverfordwest Contract £28.79 per hour PAYE or £37.43 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Senior Property and Development Manager 3 days remote, 2 in office Provide strategic leadership for the Council's property estate, ensuring assets are managed effectively to support corporate priorities and service delivery objectives. Lead the preparation, implementation and review of the Council's Strategic Asset Management Plan and associated property strategies. Drive transformational property programmes, identifying opportunities for estate rationalisation, consolidation, income generation, service improvement and capital receipt generation. Lead the development of corporate property policies, procedures and frameworks to ensure Oversee the strategic management of operational and investment assets, ensuring property decisions deliver best value and support organisational objectives. Lead on strategic property reviews to ensure assets remain fit for purpose and aligned to changing service needs. Act as the Council's lead professional adviser on valuation matters and oversee the delivery of the corporate asset valuation programme in accordance with RICS and CIPFA guidance. Support the Head of Service in developing service plans, business improvement initiatives and long-term property strategies. Deputise for the Head of Property, Regeneration & Economic Development as required. This is one of many roles we are currently recruiting for please visit our website for more information Corporate membership of the RICS (MRICS or FRICS). In-depth knowledge of landlord & tenant matters and relevant legislation. Proven experience of undertaking a variety of valuations including asset valuation work. Demonstrable experience in development appraisal, regeneration or site delivery. Experience of supervising staff and supporting professional development including APC. Able to evidence strong communication, negotiation and report writing skills. Significant experience of strategic asset management and corporate property portfolio management. Proven experience of leading complex property programmes and organisational change initiatives. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Private Sector Housing Team Leader Shefford Contract £28 per hour PAYE or £36.65 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Private Sector Housing Team Leader Hybrid - office attendance as and when required This is one of many roles we are currently recruiting for please visit our website for more information Use statutory powers to regulate and improve conditions of private sector homes in Central Bedfordshire. Support the delivery of the Council s Housing Assistance policy and programmes, to achieve renewal objectives, environmental sustainability, maximisising public and private investment in the Housing stock. Progress the Housing Services delivery of the Housing Assistance programme, and associated schemes, including face to face interactions with a range of customers and providing expert advice. Assist the Head of Housing Solutions with expert knowledge, applying your experience to lead and manage staff in delivering and developing specialised services. Line manage a team of EHOs/Technical Officers, covering a wide range of PSH functions Undertake complex case work and advise EH practitioners/Technical Officers on complex cases and HMO s Undertake first review of prosecution files, tribunal cases, financial penalty notices To manage a reduced number of complex cases and to support Officers both by attending inspections and assisting with notices, schedules of work and evidence files Be first point of contact for our customers relevant to the services provided. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Housing Benefits and Subsidy Northampton Contract £35 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Benefits and Subsidy 6 months and hybrid working Need Housing Benefits and Subsidy experience This is one of several roles we are currently recruiting for please visit our website for more opportunities. To ensure that benefit claims are being assessed accurately and paid correctly and in line with legislation and guidance. 2. To assist in the completion of the Housing Benefit subsidy returns and claims including working with auditors 3. To ensure that the subsidy position improves and income to the Council is maximised. 4. To support the Training and Resilience team by identifying development needs of officers through Subsidy checking. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Facilities Assistant Nottingham Contract 13.91 per hour Our client is looking for an experienced Facilities Assistant Need to have their own car and be able to do a split shift working 6:00am to 10:00am & 3:00pm to 6:00pm Enhanced DBS required This is one of several roles we are currently recruiting for please visit our website for more opportunities. 1.To assist the Account Manager by supporting the management of service delivery and customer satisfaction within a designated number of area-based sites. (Facilities Management Service Level Agreements/Contracts) 2.To undertake an active role in the recruitment, retention, and training / development of frontline Building Cleaning employees through application form assessment and interviewing candidates for cleaning and caretaking positions. 3. To meet and visit customers to ensure the service is providing high levels of customer satisfaction via discussions and planned meetings to review service performance at agreed and required standards. 4. To undertake site visits daily to ensure frontline employees are delivering high service standards and high levels of customer satisfaction. To record visits and provide inspections/audits to aid Account Managers in ensuring service standards are maintained as per contract requirement. 5. To plan, review and allocate mobile employees to sites in order to ensure absences occurring through employee sickness , absence and annual leave are covered satisfactorily. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer