JT Recruit

Tenant Liaison Officer required for my public sector client Work pattern: Monday-Friday, 37 hours per week with flexibility on start/finish time (generally between 8am - 5pm) Location: Corby Length: 12 weeks initially (potential for extension) Start ASAP We are looking for a detail focused individual with a proactive attitude who has experience and knowledge of routine office/reception procedures and ability to deal with confidential and sensitive information. This is a great varied role for someone who enjoys working with multiple stakeholders. Your typical duties in this role will be: Meeting and greeting visitors, assisting with queries and directing to the appropriate area of the building Liaising with NNC colleagues/internal tenants regarding meeting and catering bookings Liaising with other tenants and organisations in the building regarding their visitors/meetings and any events they are running Arranging and conducting viewings of the Business Centre; completing building inductions for new tenants - organising fobs and keys for units; verifying identification, completing trade references and credit checks for potential new tenants; liaising with I.T. support company for new tenants set ups Answering the telephone and general enquiries Completing general administration tasks using Word & Excel as required as well as input of data on bespoke system, photocopying, sending and management of post Liaising with contractors, raising of purchase orders, processing of invoices Assisting with opening and closing the centre to include alarm control Other duties reasonably requested.

Our public sector client is currently looking to recruit a Housing Assistant to join them, initially until end September The post holder will offer a first-class customer focussed tenancy administrative services including but not limited to tenancy and income management, reletting empty properties and garages, customer engagement and involvement, estate management, ASB, enforcing tenancy conditions and housing related support services. The post holder will undertake a wide range of tasks including, logging customer contacts, responding to simple requests for information, application forms, taking payments, tenancy and void administration, garage allocation, invoice processing, stationary ordering, and filing. There will be an emphasis on improving customer relations and increasing satisfaction levels and engagement opportunities with the homes and communities our customers live in and the services the council provides. Experience and Knowledge Experience working directly with customers in a busy front facing role. Experience of working in an office environment. Experience of general clerical and administrative duties. Experience of managing and prioritising own workload. Ability and experience of using Microsoft packages such as Word, Excel, PowerPoint and Outlook in an office environment. Ability to master and use several computerised software packages simultaneously. Excellent IT and keyboard skills. Good written and verbal communication skills Good telephone manner Ability to deal with confidential and sensitive information. Methodical, accurate and able to work to tight deadlines and prioritise work. Customer focused and solution driven. 13.93ph