Property Block Manager, 35,000pa, (flexible DOE), Cardiff Our Client are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. They are currently looking for a Property Block Manager to join their Block Management team in Cardiff. Main duties include: Be the initial point of contact for all block management issues and liaise with directors/freeholders and leaseholders when required. Liaising with contractors on maintenance tasks to get quotes, organize works and coordinate access. Dealing with utility suppliers for blocks and ongoing bills. Preparation of legal documents, liaising with legal teams when required Handle the section 20 process ensuring all key parts are followed and recorded. Arrange and attend AGMs and take minutes as required. Advise and ensure compliance is kept up to date. Organise and manage keys/fobs for each building. Producing letters and reports (including sending minutes and correspondence to residents) Carry out block inspections and action items within budget constraints Log details of insurance claims and liaise with insurers. Ensure that all managed properties meet current housing health and safety regulations, HMO regulations if relevant and other legislative requirements. Investigating, reporting and enforcing breaches of leases. Handle emergency out of hours calls (placed on a rota with other members of the team). Monitor and maintain the compliance register, ensuring that certificates and accreditations are kept up to date and any actions are communicated to the Block Managers. Review planned maintenance and budget for completion in future terms (with director approval or freeholder approval) Lead recruitment and management of site staff if the development requires. This is to include HR aspects (holidays, cover, sickness reporting, appraisals, training and any other requirements as deemed necessary). To become Rent Smart Wales license agent within the first 6 months of employment Experience/Qualifications required: Must have previous experience in Block Management Preferably AIRPM qualification Must be flexible, reliable and hardworking Hours: 09:00 to 17:30 Monday to Friday. Licence/Certification: Driving License (preferred) FOR FURTHER INFORMATION PLEASE GET IN TOUCH. (NLR is acting as an Employment Agency on behalf of its Client)
28/04/2026
Full time
Property Block Manager, 35,000pa, (flexible DOE), Cardiff Our Client are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. They are currently looking for a Property Block Manager to join their Block Management team in Cardiff. Main duties include: Be the initial point of contact for all block management issues and liaise with directors/freeholders and leaseholders when required. Liaising with contractors on maintenance tasks to get quotes, organize works and coordinate access. Dealing with utility suppliers for blocks and ongoing bills. Preparation of legal documents, liaising with legal teams when required Handle the section 20 process ensuring all key parts are followed and recorded. Arrange and attend AGMs and take minutes as required. Advise and ensure compliance is kept up to date. Organise and manage keys/fobs for each building. Producing letters and reports (including sending minutes and correspondence to residents) Carry out block inspections and action items within budget constraints Log details of insurance claims and liaise with insurers. Ensure that all managed properties meet current housing health and safety regulations, HMO regulations if relevant and other legislative requirements. Investigating, reporting and enforcing breaches of leases. Handle emergency out of hours calls (placed on a rota with other members of the team). Monitor and maintain the compliance register, ensuring that certificates and accreditations are kept up to date and any actions are communicated to the Block Managers. Review planned maintenance and budget for completion in future terms (with director approval or freeholder approval) Lead recruitment and management of site staff if the development requires. This is to include HR aspects (holidays, cover, sickness reporting, appraisals, training and any other requirements as deemed necessary). To become Rent Smart Wales license agent within the first 6 months of employment Experience/Qualifications required: Must have previous experience in Block Management Preferably AIRPM qualification Must be flexible, reliable and hardworking Hours: 09:00 to 17:30 Monday to Friday. Licence/Certification: Driving License (preferred) FOR FURTHER INFORMATION PLEASE GET IN TOUCH. (NLR is acting as an Employment Agency on behalf of its Client)
Head of Sales Reporting to the General Manager, you will play a key leadership role in an independent property management company, spearheading sales growth and performance across a three-branch network in South Wales. Job Purpose To drive revenue growth by fostering a high-performance sales culture and delivering consistent market share gains across the network. The Head of Sales will connect strategic business objectives with front-line execution, ensuring the company remains the agent of choice through exceptional customer service and proactive business development. Key Responsibilities Develop and implement a comprehensive business plan to maximise market share across South Wales. Identify opportunities for organic growth and lead the successful launch of new branches. Collaborate with the General Manager to deliver effective marketing strategies focused on lead generation. Audit underperforming branches, diagnose issues, and implement corrective actions. Establish and maintain robust KPI frameworks to drive accountability and performance. Support the development and delivery of team targets and incentive structures. Oversee the full employee lifecycle, including recruitment, coaching, and performance management. Optimise the sales pipeline from valuation through to exchange, reducing fall-through rates. Manage sales budgets to ensure efficient and cost-effective branch operations. Report to the Senior Leadership Team on forecasts, market risks, and emerging trends. Review and communicate bonus performance and earnings clearly and effectively. Continuously assess and improve existing processes to enhance operational efficiency. Introduce new systems and services, including the use of AI, to drive organisational performance. Attend and contribute to management meetings. Represent the business at networking and business development events, including those outside core hours where required. Manage relationships and contracts with suppliers and partners. Maintain the highest standards of customer service across all branches. Handle escalated sales complaints professionally and effectively. Oversee AML compliance at a senior level, ensuring audits and training are completed. Undertake general office management duties as required. Hours Monday to Friday (phone number removed)pm For further details and a confidential chat, please call Neil on (phone number removed). (NLR is acting as an Employment Agency on behalf of its Client)
21/04/2026
Full time
Head of Sales Reporting to the General Manager, you will play a key leadership role in an independent property management company, spearheading sales growth and performance across a three-branch network in South Wales. Job Purpose To drive revenue growth by fostering a high-performance sales culture and delivering consistent market share gains across the network. The Head of Sales will connect strategic business objectives with front-line execution, ensuring the company remains the agent of choice through exceptional customer service and proactive business development. Key Responsibilities Develop and implement a comprehensive business plan to maximise market share across South Wales. Identify opportunities for organic growth and lead the successful launch of new branches. Collaborate with the General Manager to deliver effective marketing strategies focused on lead generation. Audit underperforming branches, diagnose issues, and implement corrective actions. Establish and maintain robust KPI frameworks to drive accountability and performance. Support the development and delivery of team targets and incentive structures. Oversee the full employee lifecycle, including recruitment, coaching, and performance management. Optimise the sales pipeline from valuation through to exchange, reducing fall-through rates. Manage sales budgets to ensure efficient and cost-effective branch operations. Report to the Senior Leadership Team on forecasts, market risks, and emerging trends. Review and communicate bonus performance and earnings clearly and effectively. Continuously assess and improve existing processes to enhance operational efficiency. Introduce new systems and services, including the use of AI, to drive organisational performance. Attend and contribute to management meetings. Represent the business at networking and business development events, including those outside core hours where required. Manage relationships and contracts with suppliers and partners. Maintain the highest standards of customer service across all branches. Handle escalated sales complaints professionally and effectively. Oversee AML compliance at a senior level, ensuring audits and training are completed. Undertake general office management duties as required. Hours Monday to Friday (phone number removed)pm For further details and a confidential chat, please call Neil on (phone number removed). (NLR is acting as an Employment Agency on behalf of its Client)
