Nottingham Community Housing Association Ltd

Compliance Planner Nottingham 27,143 - 31,934 This role is fixed term for 12 months to cover maternity leave Are you an organised administrator with strong planning skills and a passion for delivering excellent customer service? Do you thrive in a fast-paced environment where attention to detail and effective coordination make a real difference? We are looking for a Compliance Coordinator to join our Fire Safety Team within Property Services. This is a fantastic opportunity to play a key role in helping us maintain the safety and compliance of our homes and buildings. About the Team Our Fire Safety Team is responsible for managing and coordinating NCHA's fire safety compliance programmes, including: Fire Risk Assessments Fire Door Inspections Servicing and repairs of fire safety systems Fire safety maintenance programmes Other regulatory compliance activities As Compliance Coordinator, you will support the smooth planning and scheduling of compliance works, ensuring contractors, colleagues and customers receive a professional and efficient service. What You'll Be Doing Planning and coordinating fire safety inspections, servicing and repair works. Raising and managing work orders through various IT systems. Liaising with contractors, customers and internal teams to ensure works are completed within agreed timescales. Providing updates on appointments, programmed works and service delivery. Maintaining accurate compliance records and databases. Supporting managers with reporting and performance monitoring. Identifying potential compliance risks and escalating issues where required. Delivering outstanding customer service while managing competing priorities. What We're Looking For We're keen to hear from candidates who have: Experience working in an administrative, scheduling or planning environment. Strong organisational skills and the ability to manage a varied workload. Experience coordinating work and communicating with customers, contractors or service providers. Excellent IT skills, including Microsoft Office applications. Strong problem-solving abilities and attention to detail. A customer-focused approach with excellent communication skills. The ability to work collaboratively as part of a team. Working pattern Monday to Thursday: 8:00am to 5:00pm Friday: 8:00am to 4:00pm This role is fixed-term for 12 months to cover maternity leave in the team. Why join NCHA? We're proud of the collaborative, values-led culture we've built at NCHA. You'll join a team that supports your development, values your contribution and recognises the important role compliance plays in keeping our customers safe. Interested? If you're looking for an opportunity to use your coordination and organisational skills to make a real difference in fire safety and compliance, we'd love to hear from you.

Compliance Contracts Officer Nottingham 40,087 - 45,044 per annum Join Nottingham Community Housing Association as a Compliance Contracts Officer and help keep homes safe and compliant for our customers and communities. At Nottingham Community Housing Association (NCHA), we're committed to providing safe, high-quality homes and services for the people we support. Behind every compliant building, every completed inspection and every successful safety programme is a team of dedicated professionals working to protect our customers and meet our regulatory responsibilities. We're now looking for a Compliance Contracts Officer to join our Property Services team. This is an exciting opportunity for someone with experience in compliance, fire safety, building safety or contract management who wants to play a key role in helping us maintain safe, compliant homes across our diverse property portfolio. As part of our Development and Assets Directorate, you'll work alongside colleagues, contractors and service providers to oversee critical compliance programmes, ensuring we continue to meet our statutory and regulatory obligations. Interviews will be held on 30th October 2026 in Nottingham About the role Working closely with the Compliance Contracts Manager, you'll support the delivery and monitoring of a range of landlord compliance programmes and contracts across NCHA's housing stock. In this varied and important role, you'll: Support the delivery of fire safety contracts, including Fire Risk Assessments and Fire Door Inspection programmes Monitor landlord compliance activity and identify potential areas of non-compliance Ensure compliance-related works are completed in line with statutory and regulatory requirements Complete reports, records and administrative processes to support compliance monitoring and performance reporting Assist with the procurement and mobilisation of compliance contracts and services Monitor contractor performance and support contract management activities Track and report on contract KPIs, taking action where standards fall below expectations Carry out pre, post and monitored inspections of compliance-related work completed by contractors and in-house teams Support refurbishment, maintenance and repair projects within relevant buildings This is a highly collaborative role where you'll work with colleagues across Property Services as well as external contractors to ensure our homes remain safe, well maintained and compliant. About you We're looking for a proactive and organised individual who is passionate about maintaining high standards of safety and compliance. To be successful, you'll bring: Experience of working within a compliance, property maintenance, building safety or housing environment Knowledge of fire safety compliance and an understanding of wider compliance areas including asbestos, water safety and lift safety Experience of supporting or managing contractors and service providers Experience of planning and delivering programmes of work to agreed timescales and budgets Knowledge of relevant health and safety legislation and regulatory requirements Strong organisational skills and the ability to monitor, analyse and report on performance information Experience of procurement or contract administration would be advantageous Good IT skills and experience of maintaining accurate records and systems A commitment to delivering excellent customer outcomes and embodying NCHA's CLEAR values A recognised fire safety qualification, such as the NEBOSH Fire Safety Certificate, or a willingness to work towards one, would be beneficial A full driving licence is required as travel to sites, meetings and inspections will form part of the role. Why join NCHA? We're proud of the collaborative, values-led culture we've built at NCHA. You'll join a team that supports your development, values your expertise and recognises the important role compliance plays in delivering safe and sustainable homes. This role is offered on a hybrid basis, combining office, site and home working where appropriate. Interested? If you're looking for an opportunity to use your compliance and property services experience to make a real difference, we'd love to hear from you.