Location: Croydon Rate: 20 - 25 Per hour Contract: 6 Months Hyperion Partners Recruitment is delighted to be supporting a leading organisation in the housing and property services sector with the appointment of a Repairs Officer on a 6-month temporary contract. This is an excellent opportunity for an organised and customer-focused professional to join a busy Property Services team, providing high-quality administrative support and coordinating repairs and maintenance services across a housing portfolio. The Role As a Repairs Officer, you will play a key role in ensuring repairs are scheduled and managed efficiently, while providing an excellent service to residents, contractors and internal stakeholders. You will act as an important first point of contact for repairs-related enquiries and work closely with contractors and colleagues to ensure works are progressed within agreed timescales and service standards. Key Responsibilities Provide high-quality administrative and customer service support within the Property Services team. Raise works orders for repairs and pest control. Schedule repair works according to priority and workstream. Liaise with contractors daily regarding work in progress and outstanding works. Monitor jeopardy reports and help ensure repairs are completed within agreed service levels. Manage work in progress to improve customer satisfaction and achieve a first-time-right approach. Monitor and respond to CRM cases and calls within agreed timescales. Act as a first point of contact for residents, contractors and external organisations. Maintain accurate records, data and electronic filing systems. Assist with contractor invoice processing. Support the maintenance and updating of stock condition databases. Arrange surveyor inspections and carry out resident satisfaction surveys. Assist with correspondence, telephone enquiries and general administration. Provide administrative or reception cover when required. Work collaboratively with internal teams and external stakeholders to deliver an effective, joined-up service. Support the management and resolution of complaints in a professional and collaborative manner. Carry out other reasonable duties in support of the Property Services function. About You We are looking for someone who is highly organised, customer-focused and able to manage competing priorities in a busy environment. You will ideally have: Strong organisational skills and the ability to manage your own workload. Excellent written and verbal communication skills. Good literacy, numeracy and IT skills. The ability to work effectively under pressure and adapt to changing priorities. A proactive approach, with the confidence to work independently as well as within a team. Strong attention to detail and accurate administrative skills. A professional, friendly and collaborative approach. A commitment to equality, diversity and inclusion. Good IT knowledge and confidence using systems for data entry and record management. Desirable Experience Previous experience working within a housing, property services or repairs environment. Experience providing high-quality administrative support to a team. Knowledge or experience of property services-related procedures. Apply Now If you're an organised and customer-focused Repairs Officer looking for your next opportunity, this 6-month temporary contract could be an excellent opportunity to develop your experience within a busy property services environment. Apply today to find out more about this opportunity and take the next step in your career with Hyperion Partners Recruitment.
06/10/2026
Seasonal
Location: Croydon Rate: 20 - 25 Per hour Contract: 6 Months Hyperion Partners Recruitment is delighted to be supporting a leading organisation in the housing and property services sector with the appointment of a Repairs Officer on a 6-month temporary contract. This is an excellent opportunity for an organised and customer-focused professional to join a busy Property Services team, providing high-quality administrative support and coordinating repairs and maintenance services across a housing portfolio. The Role As a Repairs Officer, you will play a key role in ensuring repairs are scheduled and managed efficiently, while providing an excellent service to residents, contractors and internal stakeholders. You will act as an important first point of contact for repairs-related enquiries and work closely with contractors and colleagues to ensure works are progressed within agreed timescales and service standards. Key Responsibilities Provide high-quality administrative and customer service support within the Property Services team. Raise works orders for repairs and pest control. Schedule repair works according to priority and workstream. Liaise with contractors daily regarding work in progress and outstanding works. Monitor jeopardy reports and help ensure repairs are completed within agreed service levels. Manage work in progress to improve customer satisfaction and achieve a first-time-right approach. Monitor and respond to CRM cases and calls within agreed timescales. Act as a first point of contact for residents, contractors and external organisations. Maintain accurate records, data and electronic filing systems. Assist with contractor invoice processing. Support the maintenance and updating of stock condition databases. Arrange surveyor inspections and carry out resident satisfaction surveys. Assist with correspondence, telephone enquiries and general administration. Provide administrative or reception cover when required. Work collaboratively with internal teams and external stakeholders to deliver an effective, joined-up service. Support the management and resolution of complaints in a professional and collaborative manner. Carry out other reasonable duties in support of the Property Services function. About You We are looking for someone who is highly organised, customer-focused and able to manage competing priorities in a busy environment. You will ideally have: Strong organisational skills and the ability to manage your own workload. Excellent written and verbal communication skills. Good literacy, numeracy and IT skills. The ability to work effectively under pressure and adapt to changing priorities. A proactive approach, with the confidence to work independently as well as within a team. Strong attention to detail and accurate administrative skills. A professional, friendly and collaborative approach. A commitment to equality, diversity and inclusion. Good IT knowledge and confidence using systems for data entry and record management. Desirable Experience Previous experience working within a housing, property services or repairs environment. Experience providing high-quality administrative support to a team. Knowledge or experience of property services-related procedures. Apply Now If you're an organised and customer-focused Repairs Officer looking for your next opportunity, this 6-month temporary contract could be an excellent opportunity to develop your experience within a busy property services environment. Apply today to find out more about this opportunity and take the next step in your career with Hyperion Partners Recruitment.
Service Charge Accountant Hyperion Partners is delighted to partner with our client to recruit a Service Charge Accountant to join their finance team. This is an excellent opportunity for an experienced finance professional to join a growing organisation and play a key role in managing service charge accounts, ensuring financial accuracy, and supporting the wider property finance function. Key Responsibilities: Prepare and maintain accurate service charge accounts. Manage service charge budgets, reconciliations, and financial reporting. Review and process invoices, ensuring costs are correctly allocated. Liaise with property managers, suppliers, and internal stakeholders. Investigate and resolve financial discrepancies and service charge queries. Assist with year-end accounts and audit requirements. Ensure compliance with relevant accounting standards and regulations. About You: Previous experience in service charge accounting or a similar finance role. Strong understanding of service charge budgets, reconciliations, and reporting. Excellent attention to detail and organisational skills. Strong communication skills, with the ability to liaise confidently with stakeholders. Proficiency in Microsoft Excel and relevant accounting software. Ability to work independently and manage competing priorities. What's on Offer: An opportunity to join a professional and supportive finance team. Career development and progression opportunities. A varied role within the property finance sector. Competitive salary and benefits package. How to Apply: If you are an experienced Service Charge Accountant looking for your next opportunity, we'd love to hear from you. Please submit your CV, and a member of the Hyperion Partners team will be in touch to discuss the role further. Please note: If you have not heard from us within 48 hours, unfortunately, your application has not been successful on this occasion. Thank you for your interest, and we wish you all the best in your job search.
16/09/2026
Full time
Service Charge Accountant Hyperion Partners is delighted to partner with our client to recruit a Service Charge Accountant to join their finance team. This is an excellent opportunity for an experienced finance professional to join a growing organisation and play a key role in managing service charge accounts, ensuring financial accuracy, and supporting the wider property finance function. Key Responsibilities: Prepare and maintain accurate service charge accounts. Manage service charge budgets, reconciliations, and financial reporting. Review and process invoices, ensuring costs are correctly allocated. Liaise with property managers, suppliers, and internal stakeholders. Investigate and resolve financial discrepancies and service charge queries. Assist with year-end accounts and audit requirements. Ensure compliance with relevant accounting standards and regulations. About You: Previous experience in service charge accounting or a similar finance role. Strong understanding of service charge budgets, reconciliations, and reporting. Excellent attention to detail and organisational skills. Strong communication skills, with the ability to liaise confidently with stakeholders. Proficiency in Microsoft Excel and relevant accounting software. Ability to work independently and manage competing priorities. What's on Offer: An opportunity to join a professional and supportive finance team. Career development and progression opportunities. A varied role within the property finance sector. Competitive salary and benefits package. How to Apply: If you are an experienced Service Charge Accountant looking for your next opportunity, we'd love to hear from you. Please submit your CV, and a member of the Hyperion Partners team will be in touch to discuss the role further. Please note: If you have not heard from us within 48 hours, unfortunately, your application has not been successful on this occasion. Thank you for your interest, and we wish you all the best in your job search.
Head of Risk & Governance London £70,000 £80,000 Leasehold Block Managemenbt Hyperion Partners is recruiting on behalf of a leading residential managing agent for a Head of Risk & Governance to lead the organisation's approach to compliance, regulatory risk and governance across its managed portfolio. This is a newly enhanced, senior leadership role for a business that takes its regulatory and safety obligations seriously ideal for a risk and governance professional who wants genuine influence at leadership level, not just a compliance-tracking function. The Role As Head of Risk & Governance, you'll take ownership of the organisation's risk framework and governance structure at a critical time for the block and estate management sector, shaped by the Building Safety Act 2022 and the wider regulatory shift toward accountability and transparency in property management. You'll work closely with the senior leadership team, operational directors and external stakeholders to ensure the business is not just compliant, but ahead of the curve. Key responsibilities will include: Developing and embedding the organisation's risk management framework across its managed portfolio Leading governance processes, ensuring robust reporting, audit and assurance structures are in place at Board level Acting as a key point of contact for regulatory bodies and ensuring readiness for Building Safety Act obligations, including Accountable Person duties where applicable Advising senior leadership on emerging regulatory risk, sector developments and best practice Building a culture of risk awareness and governance discipline across property management teams Managing and developing a small risk/compliance function About You Proven experience in a risk, governance or compliance leadership role, ideally within property management, block management, housing or a related regulated sector Strong working knowledge of the Building Safety Act 2022 and its practical implications for residential property Confident operating at senior/Board level, with the credibility to influence and challenge where needed A relevant professional qualification (e.g. IRPM, RICS, IOSH, or equivalent) would be advantageous Excellent communication skills, with the ability to translate complex regulatory requirements into practical business action What's on Offer £70,000 £80,000 depending on experience A senior, high-visibility role within a growing managing agent The opportunity to shape risk and governance strategy from a genuine leadership position, at a pivotal moment for the sector
08/09/2026
Full time
Head of Risk & Governance London £70,000 £80,000 Leasehold Block Managemenbt Hyperion Partners is recruiting on behalf of a leading residential managing agent for a Head of Risk & Governance to lead the organisation's approach to compliance, regulatory risk and governance across its managed portfolio. This is a newly enhanced, senior leadership role for a business that takes its regulatory and safety obligations seriously ideal for a risk and governance professional who wants genuine influence at leadership level, not just a compliance-tracking function. The Role As Head of Risk & Governance, you'll take ownership of the organisation's risk framework and governance structure at a critical time for the block and estate management sector, shaped by the Building Safety Act 2022 and the wider regulatory shift toward accountability and transparency in property management. You'll work closely with the senior leadership team, operational directors and external stakeholders to ensure the business is not just compliant, but ahead of the curve. Key responsibilities will include: Developing and embedding the organisation's risk management framework across its managed portfolio Leading governance processes, ensuring robust reporting, audit and assurance structures are in place at Board level Acting as a key point of contact for regulatory bodies and ensuring readiness for Building Safety Act obligations, including Accountable Person duties where applicable Advising senior leadership on emerging regulatory risk, sector developments and best practice Building a culture of risk awareness and governance discipline across property management teams Managing and developing a small risk/compliance function About You Proven experience in a risk, governance or compliance leadership role, ideally within property management, block management, housing or a related regulated sector Strong working knowledge of the Building Safety Act 2022 and its practical implications for residential property Confident operating at senior/Board level, with the credibility to influence and challenge where needed A relevant professional qualification (e.g. IRPM, RICS, IOSH, or equivalent) would be advantageous Excellent communication skills, with the ability to translate complex regulatory requirements into practical business action What's on Offer £70,000 £80,000 depending on experience A senior, high-visibility role within a growing managing agent The opportunity to shape risk and governance strategy from a genuine leadership position, at a pivotal moment for the sector
