BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Harrogate area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 hours per week across Monday- Friday inbetween 9am- 5pm Pay: 15.49ph PAYE or 19.68ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
Nov 27, 2025
Full time
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Harrogate area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 hours per week across Monday- Friday inbetween 9am- 5pm Pay: 15.49ph PAYE or 19.68ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
BDS Recruitment are looking for a Neighbourhood Housing Officer covering the South Manchester area. This is a hybrid role with the expectation to be in the office at least 2 days per week. This is a full-time role on a temporary onoing basis in the first instance to start January 2026. Interviews mid December. Rates from 25/ 26 per hour umbrella The main role is to deliver a proactive, reassuring, practical and visible customer focused tenancy and estate management service. You will make a real difference to the customers and the communities that you manage. Duties include: Escalating breaches of tenancy regulations in line with procedures. Responsible for the day to day running of patch based void management of properties. Complete risk assessments, support checklists and appropriate interventions as appropriate. Provide low level support and make appropriate referrals. Understanding community issues as well as holding issues Dealing with tenancies & anti-social behaviours. Develop a thorough local knowledge of residents and community issues and contribute to feeding this into appropriate meetings/agencies. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle. If you are interested in finding out more, please apply via CV library or call Vickie or Charlotte.
Nov 25, 2025
Full time
BDS Recruitment are looking for a Neighbourhood Housing Officer covering the South Manchester area. This is a hybrid role with the expectation to be in the office at least 2 days per week. This is a full-time role on a temporary onoing basis in the first instance to start January 2026. Interviews mid December. Rates from 25/ 26 per hour umbrella The main role is to deliver a proactive, reassuring, practical and visible customer focused tenancy and estate management service. You will make a real difference to the customers and the communities that you manage. Duties include: Escalating breaches of tenancy regulations in line with procedures. Responsible for the day to day running of patch based void management of properties. Complete risk assessments, support checklists and appropriate interventions as appropriate. Provide low level support and make appropriate referrals. Understanding community issues as well as holding issues Dealing with tenancies & anti-social behaviours. Develop a thorough local knowledge of residents and community issues and contribute to feeding this into appropriate meetings/agencies. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle. If you are interested in finding out more, please apply via CV library or call Vickie or Charlotte.
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Clapham area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 36 hours per week across Monday- Friday inbetween 9am- 5pm Pay: 15.49ph PAYE or 20ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
Nov 25, 2025
Seasonal
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Clapham area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 36 hours per week across Monday- Friday inbetween 9am- 5pm Pay: 15.49ph PAYE or 20ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
BDS are currently recruiting for a Sheltered Housing Manager for a retirement living service based in the Newbury area across 3 sites. The ideal candidate will have experience in the following: Supported or retirement housing Liaising with external providers Assessing potential tenants Allocations You will provide daily communication with the residents, who live independently within the Schemes, you will be responsible for assessing resident s daily needs, completing support plans and sign posting information, whilst liaising with in-house support workers on a daily basis to ensure a continued smooth service. You will also report repairs and complete Health and Safety Checks and be in charge of the running of the Scheme as a whole and will need to deliver a constant high service at all times. Managing voids and lettings, ensuring the scheme is maintained and developing strong links within the local community are all key aspects of the role. Additionally, you ll be responsible for resident engagement and involvement and promoting the scheme as a vital local resource. This is a part time position of 36 hours per week, Monday- Friday 9am- 5pm This is a temporary ongoing role to start ASAP Rate of pay- £15.49 Per Hour PAYE £20ph UMB The ideal candidate • Must be able to work on own initiative • Must be computer literate • Must be able to easily learn new systems • Excellent customer service • Previous Housing experience preferred • Previous experience of working with older people preferred Apply now for immediate considoration!
Nov 19, 2025
Seasonal
BDS are currently recruiting for a Sheltered Housing Manager for a retirement living service based in the Newbury area across 3 sites. The ideal candidate will have experience in the following: Supported or retirement housing Liaising with external providers Assessing potential tenants Allocations You will provide daily communication with the residents, who live independently within the Schemes, you will be responsible for assessing resident s daily needs, completing support plans and sign posting information, whilst liaising with in-house support workers on a daily basis to ensure a continued smooth service. You will also report repairs and complete Health and Safety Checks and be in charge of the running of the Scheme as a whole and will need to deliver a constant high service at all times. Managing voids and lettings, ensuring the scheme is maintained and developing strong links within the local community are all key aspects of the role. Additionally, you ll be responsible for resident engagement and involvement and promoting the scheme as a vital local resource. This is a part time position of 36 hours per week, Monday- Friday 9am- 5pm This is a temporary ongoing role to start ASAP Rate of pay- £15.49 Per Hour PAYE £20ph UMB The ideal candidate • Must be able to work on own initiative • Must be computer literate • Must be able to easily learn new systems • Excellent customer service • Previous Housing experience preferred • Previous experience of working with older people preferred Apply now for immediate considoration!
BDS are working with a leading a non-profit affordable housing association who provide affordable housing across the Bexley and Erith. About the role We are looking for a customer focussed Neighbourhood Manager to join the team on an initial temporary ongoing contract Hours: 36.5 per week Salary: Up to £29.17ph umbrella Work pattern: Hybrid flexible Car driver is essential Duties: Provide a high quality resident focused housing management service that demonstrates our organisational values, ensures high levels of customer service and service delivery which makes a real difference to residents lives, including ensuring properties are well presented and maintained. Maximise customer satisfaction with tenancy and neighbourhood management services, and with their neighbourhood as a place to live. Take a responsive approach to safeguarding matters and work with other statutory and voluntary agencies, attending internal and external meetings where required, to ensure all cases are risk-managed and safety planned appropriately. Work to resolve standard ASB cases by way of investigation, enforcement and/or prevention. Through close and regular contact with residents, you will identify and assist vulnerable residents, referring them on to internal Intensive Housing Management Support Services or other relevant agencies and monitor these support services to enable the residents to best sustain their tenancy Monitor tenancies and manage tenancy issues (such as occupancy checks, new tenant visits, successions and assignments, permission requests, tenancy fraud, hoarding and evictions), taking decisive action to remedy breaches in tenancy conditions Support the work of the H&S Team by completing the required fire safety and H&S actions to improve fire safety & the overall H&S within the properties. Work with residents and customers, voluntary and partner agencies, suppliers and contractors and colleagues across the organisation to achieve organisational goals and successful outcomes. About You We re looking for someone who enjoys connecting with a diverse range of people and who understands the importance of delivering an efficient and effective service to customers. For this role you will need: Formal qualifications, or equivalent experience, within the area of Neighbourhood Management. The ability to effectively apply your knowledge in practice to support service delivery. Strong verbal and written communication skills with the confidence to communicate with residents and across all levels of the business. Effective organisational, time management, administrative and prioritisation skills. Good IT skills. The ability to work as part of a multi-disciplined team. Practical problem solving skills. A commitment to the promotion of equality and diversity in service delivery. Please email your CV for immediate consideration or call Vickie for a confidential discussion.
Nov 05, 2025
Seasonal
BDS are working with a leading a non-profit affordable housing association who provide affordable housing across the Bexley and Erith. About the role We are looking for a customer focussed Neighbourhood Manager to join the team on an initial temporary ongoing contract Hours: 36.5 per week Salary: Up to £29.17ph umbrella Work pattern: Hybrid flexible Car driver is essential Duties: Provide a high quality resident focused housing management service that demonstrates our organisational values, ensures high levels of customer service and service delivery which makes a real difference to residents lives, including ensuring properties are well presented and maintained. Maximise customer satisfaction with tenancy and neighbourhood management services, and with their neighbourhood as a place to live. Take a responsive approach to safeguarding matters and work with other statutory and voluntary agencies, attending internal and external meetings where required, to ensure all cases are risk-managed and safety planned appropriately. Work to resolve standard ASB cases by way of investigation, enforcement and/or prevention. Through close and regular contact with residents, you will identify and assist vulnerable residents, referring them on to internal Intensive Housing Management Support Services or other relevant agencies and monitor these support services to enable the residents to best sustain their tenancy Monitor tenancies and manage tenancy issues (such as occupancy checks, new tenant visits, successions and assignments, permission requests, tenancy fraud, hoarding and evictions), taking decisive action to remedy breaches in tenancy conditions Support the work of the H&S Team by completing the required fire safety and H&S actions to improve fire safety & the overall H&S within the properties. Work with residents and customers, voluntary and partner agencies, suppliers and contractors and colleagues across the organisation to achieve organisational goals and successful outcomes. About You We re looking for someone who enjoys connecting with a diverse range of people and who understands the importance of delivering an efficient and effective service to customers. For this role you will need: Formal qualifications, or equivalent experience, within the area of Neighbourhood Management. The ability to effectively apply your knowledge in practice to support service delivery. Strong verbal and written communication skills with the confidence to communicate with residents and across all levels of the business. Effective organisational, time management, administrative and prioritisation skills. Good IT skills. The ability to work as part of a multi-disciplined team. Practical problem solving skills. A commitment to the promotion of equality and diversity in service delivery. Please email your CV for immediate consideration or call Vickie for a confidential discussion.
