About the Role: This is a part-time role ideally performed across Monday, Wednesday and Friday (8 hrs per day) in Cambridge City centre. There is also the requirement to be at our Bourn site 1 of these days. There is free parking at both of these sites. What You'll do: Work with line managers and service providers to make sure they implement and recognise all procedures, policies, and reporting formats. Acknowledge all client inquiries and collect work orders. Collect information reports to find out performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Follow instructions, short correspondence, and memos and ask clarifying questions. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. What You'll need: Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Google sheets, Google drive, Gmail etc Strong organisational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
26/06/2026
Full time
About the Role: This is a part-time role ideally performed across Monday, Wednesday and Friday (8 hrs per day) in Cambridge City centre. There is also the requirement to be at our Bourn site 1 of these days. There is free parking at both of these sites. What You'll do: Work with line managers and service providers to make sure they implement and recognise all procedures, policies, and reporting formats. Acknowledge all client inquiries and collect work orders. Collect information reports to find out performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Follow instructions, short correspondence, and memos and ask clarifying questions. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. What You'll need: Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Google sheets, Google drive, Gmail etc Strong organisational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Writes and speaks with ease. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a relationship builder who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are flexible problem solvers and forward-thinking professionals who create significant impact. Our cooperative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
23/06/2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Writes and speaks with ease. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a relationship builder who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are flexible problem solvers and forward-thinking professionals who create significant impact. Our cooperative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About the Role: As a CBRE Regional Facilities Manager, you'll manage the day-to-day functions of the team responsible for building operations and maintenance of facilities within a dedicated region. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Develop and maintain positive relationships with clients. Conduct regular meetings regarding regional facilities' performance. Report on property profiles, emergency preparedness plans, site inspections, facility audits, etc. Develop policies and procedures to ensure that contract specifications are fulfilled. Prepare presentations to obtain approval for projects. Create strategic facility management objectives for clients. Generate capital projects, operating budgets, and variance reports. Inspect the facility periodically for quality assurance. Ensure facility procedures comply with local, state, and federal regulations. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Excellent leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
23/06/2026
Full time
About the Role: As a CBRE Regional Facilities Manager, you'll manage the day-to-day functions of the team responsible for building operations and maintenance of facilities within a dedicated region. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Develop and maintain positive relationships with clients. Conduct regular meetings regarding regional facilities' performance. Report on property profiles, emergency preparedness plans, site inspections, facility audits, etc. Develop policies and procedures to ensure that contract specifications are fulfilled. Prepare presentations to obtain approval for projects. Create strategic facility management objectives for clients. Generate capital projects, operating budgets, and variance reports. Inspect the facility periodically for quality assurance. Ensure facility procedures comply with local, state, and federal regulations. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Excellent leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Location : Richmond Upon Thames About the Role: As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations for a dedicated global technology client account in Richmond Upon Thames. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor. What You'll Do: Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival. Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule. Ensure all shipped packages are protected against damage. Apply appropriate postage amounts and required identification to outgoing mail and packages. Stock copy rooms and provide first communication for copier fleet production. Check daily and replenish, if necessary, all mail and postage supplies. Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Previous mailroom experience Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
23/06/2026
Full time
Location : Richmond Upon Thames About the Role: As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations for a dedicated global technology client account in Richmond Upon Thames. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor. What You'll Do: Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival. Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule. Ensure all shipped packages are protected against damage. Apply appropriate postage amounts and required identification to outgoing mail and packages. Stock copy rooms and provide first communication for copier fleet production. Check daily and replenish, if necessary, all mail and postage supplies. Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Previous mailroom experience Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About the Role: As an integral part of CBRE's Energy and Sustainability (E&S) team, the Energy and Sustainability Program Management Lead will drive the development and execution of critical sustainability initiatives for a prominent global financial sector client. This role is pivotal in guiding the client towards achieving ambitious sustainability and net-zero objectives. You will be responsible for overseeing both no/low-cost energy efficiency programs and significant capital and expense sustainability projects. Reporting directly to the Account's Global E&S Director, you will collaborate closely with Regional E&S Leads, Facility Managers, Project Managers, and Engineering Leads worldwide to implement impactful environmental sustainability programs. Key Responsibilities: Lead the development and execution of comprehensive energy and sustainability initiatives, from initial ideation through to successful completion. Manage a diverse portfolio of no/low-cost interventions and strategic capital/expense projects aimed at enhancing overall sustainability performance. Develop and implement robust processes and tools for monitoring, communicating, and escalating progress within the global sustainability program. Proactively identify operational improvements and opportunities to enhance energy efficiency and sustainability performance. Support the client in achieving ambitious sustainability goals and implement effective energy resilience strategies and programs. Conduct in-depth reviews and interpretations of energy and sustainability data and reports. Integrate knowledge of energy procurement strategies and emerging technologies into the global energy and sustainability platform to drive continuous improvement. Present periodic energy and sustainability status updates and variance reports, leveraging collected energy, waste, and water data. Apply advanced principles, techniques, and procedures to successfully accomplish complex assignments and deliver innovative solutions. Lead by example, embodying behaviors consistent with CBRE's RISE values (Respect, Integrity, Service, Excellence), and foster consensus among stakeholders to achieve common goals. Impact a range of customer, operational, project, and service activities across teams, working autonomously within broad guidelines and policies. Candidate Profile: We are seeking a highly motivated and experienced professional with a solid foundation in energy and sustainability within the real estate market. The ideal candidate will possess: Proven Experience: Demonstrated track record of success and impactful results in energy and sustainability program management, preferably within large global real estate portfolios. Project Management Acumen: Strong project management skills with a significant drive for execution, capable of moving projects from conceptualization to completion. Exceptional Communication: Outstanding communication and presentation skills, with the confidence to articulate complex information effectively to diverse audiences, including senior leadership in remote, multi-country virtual settings. Global Collaboration: Ability to thrive in a global environment, engaging effectively with colleagues and stakeholders across different countries and seniority levels. Analytical Acumen: Ability to exercise sound judgment based on the analysis of multiple sources of information, coupled with an inquisitive mindset and a willingness to explore new perspectives on existing solutions. Foundational Skills: In-depth knowledge of Microsoft Office Suite products (Word, Excel, Power Point, Outlook). What You'll Need: Bachelor's Degree preferred with 5-8 years of relevant experience. A compelling combination of experience and education will also be considered. Advanced proficiency in Microsoft Excel is essential. Experience with data visualization tools such as Power BI and/or Tableau is highly desirable. Excellent organizational and communication skills. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
18/06/2026
Full time
About the Role: As an integral part of CBRE's Energy and Sustainability (E&S) team, the Energy and Sustainability Program Management Lead will drive the development and execution of critical sustainability initiatives for a prominent global financial sector client. This role is pivotal in guiding the client towards achieving ambitious sustainability and net-zero objectives. You will be responsible for overseeing both no/low-cost energy efficiency programs and significant capital and expense sustainability projects. Reporting directly to the Account's Global E&S Director, you will collaborate closely with Regional E&S Leads, Facility Managers, Project Managers, and Engineering Leads worldwide to implement impactful environmental sustainability programs. Key Responsibilities: Lead the development and execution of comprehensive energy and sustainability initiatives, from initial ideation through to successful completion. Manage a diverse portfolio of no/low-cost interventions and strategic capital/expense projects aimed at enhancing overall sustainability performance. Develop and implement robust processes and tools for monitoring, communicating, and escalating progress within the global sustainability program. Proactively identify operational improvements and opportunities to enhance energy efficiency and sustainability performance. Support the client in achieving ambitious sustainability goals and implement effective energy resilience strategies and programs. Conduct in-depth reviews and interpretations of energy and sustainability data and reports. Integrate knowledge of energy procurement strategies and emerging technologies into the global energy and sustainability platform to drive continuous improvement. Present periodic energy and sustainability status updates and variance reports, leveraging collected energy, waste, and water data. Apply advanced principles, techniques, and procedures to successfully accomplish complex assignments and deliver innovative solutions. Lead by example, embodying behaviors consistent with CBRE's RISE values (Respect, Integrity, Service, Excellence), and foster consensus among stakeholders to achieve common goals. Impact a range of customer, operational, project, and service activities across teams, working autonomously within broad guidelines and policies. Candidate Profile: We are seeking a highly motivated and experienced professional with a solid foundation in energy and sustainability within the real estate market. The ideal candidate will possess: Proven Experience: Demonstrated track record of success and impactful results in energy and sustainability program management, preferably within large global real estate portfolios. Project Management Acumen: Strong project management skills with a significant drive for execution, capable of moving projects from conceptualization to completion. Exceptional Communication: Outstanding communication and presentation skills, with the confidence to articulate complex information effectively to diverse audiences, including senior leadership in remote, multi-country virtual settings. Global Collaboration: Ability to thrive in a global environment, engaging effectively with colleagues and stakeholders across different countries and seniority levels. Analytical Acumen: Ability to exercise sound judgment based on the analysis of multiple sources of information, coupled with an inquisitive mindset and a willingness to explore new perspectives on existing solutions. Foundational Skills: In-depth knowledge of Microsoft Office Suite products (Word, Excel, Power Point, Outlook). What You'll Need: Bachelor's Degree preferred with 5-8 years of relevant experience. A compelling combination of experience and education will also be considered. Advanced proficiency in Microsoft Excel is essential. Experience with data visualization tools such as Power BI and/or Tableau is highly desirable. Excellent organizational and communication skills. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Job Purpose: Primary technology advisor, customer facing lead and escalation point for all aspects of D&T as it relates to the growth and operation of the GWS account. Drive the technology roadmap, innovation agenda, and operational excellence, ensuring alignment with client outcomes, growth objectives, and CBRE's GWS strategy. Key Tasks: Key Responsibilities: Maintaining and effectively communicating CBRE's perspective, position and strategy for technology to account leadership and client stakeholders Risk identification, quantification and mitigation recommendations around the technology solution (information security, technical, transition, operation) Driving new D&T technology initiatives driven by D&T and others that are relative to the account and sector's priorities (ie. IFM Hub) CMMS strategy and accountability including administration and delivery Direct other technology and analytics resources on the Account including training requirements such as the CMMS support, data input etc. CMMS accountability Working in partnership with the FM Technical SMEs to develop and deliver SMART FM proposals and delivery Implementation of new technology tools and processes, supporting PMO with migration projects including client specified tools Leverage innovation to unlock new efficiencies, cost savings, and service differentiation, strengthening CBRE's position as a leading technology partner Client & Stakeholder Engagement: Active engagement with clients and account leaders to build account technology roadmap in alignment with client outcomes ensuring that CBRE's technology is viewed as "Leading" in client surveys. Facilitate and connect technology subject matter experts and thought leaders (internal and external to CBRE) with account teams and leadership to discuss, design and deliver on new account innovation and/or operational requirements Continuous Improvement & Capability: Driving the most competitive technology solution that leverages the standard stack wherever possible and innovating for specific differentiation Reporting & Communication: Development of core data analytics and insight - delivery of data led insight to client and internal stakeholders, both ad hoc and regular delivery Key Metrics: Deliver key technology initiatives aligned with account and sector goals and strategies Develop case studies on key D&T initiatives to measure success Deliver AI and Smart FM solutions as core offering Identify Technology solution efficiencies Scale Technology and AI to challenge status quo Identify and Measure Operational efficiencies Develop/Maintain Account Technology Roadmap and execution in alignment with GWS D&T timelines Increase Technology and AI literacy on the Account and share with peers Measure and share feedback on products to D&T leadership Delivery on data led insight to key stakeholders Innovation and Improvement - Drive continuous innovation by identifying, piloting, and scaling new D&T solutions (AI, analytics, digital platforms) to enhance service delivery and client value Person Specification: Proven capability working with teams for delivery of initiatives, including SMARTFM Strong experience within data and insight Strong experience in driving new D&T initiatives Proven capability working with teams for delivery of initiatives Use of AI delivery and analysis Client presentations Degree level or equivalent education Languages English - other European Languages a benefit but not required Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
16/06/2026
Full time
Job Purpose: Primary technology advisor, customer facing lead and escalation point for all aspects of D&T as it relates to the growth and operation of the GWS account. Drive the technology roadmap, innovation agenda, and operational excellence, ensuring alignment with client outcomes, growth objectives, and CBRE's GWS strategy. Key Tasks: Key Responsibilities: Maintaining and effectively communicating CBRE's perspective, position and strategy for technology to account leadership and client stakeholders Risk identification, quantification and mitigation recommendations around the technology solution (information security, technical, transition, operation) Driving new D&T technology initiatives driven by D&T and others that are relative to the account and sector's priorities (ie. IFM Hub) CMMS strategy and accountability including administration and delivery Direct other technology and analytics resources on the Account including training requirements such as the CMMS support, data input etc. CMMS accountability Working in partnership with the FM Technical SMEs to develop and deliver SMART FM proposals and delivery Implementation of new technology tools and processes, supporting PMO with migration projects including client specified tools Leverage innovation to unlock new efficiencies, cost savings, and service differentiation, strengthening CBRE's position as a leading technology partner Client & Stakeholder Engagement: Active engagement with clients and account leaders to build account technology roadmap in alignment with client outcomes ensuring that CBRE's technology is viewed as "Leading" in client surveys. Facilitate and connect technology subject matter experts and thought leaders (internal and external to CBRE) with account teams and leadership to discuss, design and deliver on new account innovation and/or operational requirements Continuous Improvement & Capability: Driving the most competitive technology solution that leverages the standard stack wherever possible and innovating for specific differentiation Reporting & Communication: Development of core data analytics and insight - delivery of data led insight to client and internal stakeholders, both ad hoc and regular delivery Key Metrics: Deliver key technology initiatives aligned with account and sector goals and strategies Develop case studies on key D&T initiatives to measure success Deliver AI and Smart FM solutions as core offering Identify Technology solution efficiencies Scale Technology and AI to challenge status quo Identify and Measure Operational efficiencies Develop/Maintain Account Technology Roadmap and execution in alignment with GWS D&T timelines Increase Technology and AI literacy on the Account and share with peers Measure and share feedback on products to D&T leadership Delivery on data led insight to key stakeholders Innovation and Improvement - Drive continuous innovation by identifying, piloting, and scaling new D&T solutions (AI, analytics, digital platforms) to enhance service delivery and client value Person Specification: Proven capability working with teams for delivery of initiatives, including SMARTFM Strong experience within data and insight Strong experience in driving new D&T initiatives Proven capability working with teams for delivery of initiatives Use of AI delivery and analysis Client presentations Degree level or equivalent education Languages English - other European Languages a benefit but not required Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
