Integro Partners

Property Admin £25,000 plus bonus C.2k Newcastle 8:30-5 Monday to Friday 1 day a week from home A leading residential property management organisation seeking a Property Manager to join their Newcastle upon Tyne team on a permanent basis. Reporting to the Property Management Team Leader on a salary of £25,000, this role sits at the heart of day-to-day customer service delivery. You'll manage residential property portfolios across mixed tenures, handling everything from tenant enquiries and maintenance coordination to budget management and compliance, whilst maintaining the high service standards Grainger is known for. Manage day-to-day property service calls, complaints, and tenant enquiries across phone, email, and resident portal Coordinate contractor works, budget management, and compliance documentation for mixed-tenure residential portfolios Deliver exceptional customer service to tenants, professionals, and internal teams whilst supporting business KPIs Preferred Requirements Proven experience delivering exceptional customer service in a property management or similar environment Proficiency with Microsoft Office (Outlook, Excel, Word) to at least intermediate standard Strong numeracy, attention to detail, and ability to prioritise multiple deadlines consistently Ability to work professionally with diverse personality types and manage stakeholder relationships effectively Understanding of residential tenancy types, landlord and tenant legislation, and basic health and safety requirements in property management Preferred Qualifications Minimum two years' experience in a similar role within the residential property industry Knowledge of the Landlord and Tenants Act, Housing Acts, and when to escalate for legal advice Relevant professional qualification or membership of a recognised professional body in property management Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience

Front Of House Property Admin £27000 Leeds Our client is a property management organisation seeking a Front of House Property Admin to join their team on a permanent basis. On a salary of £27000, you'll be the first point of contact for residents, contractors, and visitors, ensuring the property runs smoothly, securely, and to a high standard every single day. Be the building's brand ambassador, managing access control, security, and resident relations Hands-on responsibility for site maintenance, health and safety compliance, and day-to-day reactive maintenance coordination Preferred Requirements Proven Face to Face customer service experience Being able to handleenquiries, complaints, and inductions professionally Competence or willingness to learn in health and safety compliance, fire safety procedures, and site maintenance coordination Comfortable working independently on a lone worker basis and managing multiple priorities across a busy shift Preferred Qualifications Fire Safety or First Aid certification, or willingness to obtain these Experience with property management software or building management systems Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role

Front Of House Property Admin £30500 East London Our client is a property management organisation seeking a Front of House Property Admin to join their team on a permanent basis. On a salary of £30,500, you'll be the first point of contact for residents, contractors, and visitors, ensuring the property runs smoothly, securely, and to a high standard every single day. Be the building's brand ambassador, managing access control, security, and resident relations across a 12-hour shift pattern £30,500 per annum with a structured 4 days on, 4 days off rota (7am to 7pm shifts) Hands-on responsibility for site maintenance, health and safety compliance, and day-to-day reactive maintenance coordination Preferred Requirements Proven experience in property management, facilities, or front-of-house operations Strong knowledge of access control systems, CCTV monitoring, and building security protocols Excellent customer service skills with the ability to handle resident enquiries, complaints, and inductions professionally Competence in health and safety compliance, fire safety procedures, and site maintenance coordination Comfortable working independently on a lone worker basis and managing multiple priorities across a busy shift Preferred Qualifications Level 1 or Level 2 qualification in Health and Safety or equivalent workplace safety training Fire Safety or First Aid certification, or willingness to obtain these Experience with property management software or building management systems Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role

Part Time Front of House Property Admin 15,250 4 on 4 off 18:00 Midnight About the company operates in the residential property sector, helping renters make a home. It provides ready-to-move-in accommodation, straightforward tenancy management and an in-house team available to support residents. Its service brings together the day-to-day needs of renting and living in a managed building, from resident enquiries to building operations and shared amenities. What the job entails As a part-time Front of House team member, you will be a visible point of contact for residents, visitors and contractors, helping to ensure they receive courteous, helpful service and that the building remains secure, safe and well maintained. The role is based on site in London, working 6pm to midnight on a four-days-on, four-days-off rota. You will handle resident and visitor enquiries, sign visitors and contractors in, manage parcel and key processes, and maintain accurate shift handovers and records. Regular patrols will cover communal areas, amenities, external grounds and plant rooms; you will identify and report maintenance, cleanliness and safety issues, and coordinate minor repairs and contractor attendance. You will also monitor CCTV and access control, support resident inductions and viewings, keep notices current, and help ensure shared spaces are operating as intended. The role includes following site procedures, protecting resident confidentiality and escalating incidents or complaints to management. What we look for Customer service experience in a similar role, with a strong commitment to resident care. Clear written and verbal communication, attention to detail and confidence using Microsoft Word and Excel. Organised, self-motivated and able to meet deadlines in a varied role. Practical problem-solving skills, integrity and a commitment to equality, diversity and mutual respect. Compensation & Benefits Salary: 15,250. Private healthcare from the start of employment; eligible employees may add family members or a partner at the company rate. Benefit Hub access from the start of employment; season ticket loans are available after probation. Eye test contribution, enhanced family-friendly pay, critical illness cover and life assurance are subject to eligibility and service conditions.

General Manager £55,000 Manchester This permanent role offers an exciting opportunity to shape the resident experience at a thriving property portfolio, commanding a salary of up to £60,000. As the on-site leader and brand ambassador, you'll drive occupancy, revenue, and resident satisfaction whilst overseeing all operational aspects of this luxury living community. Lead all on-site operations including leasing, maintenance, and resident services with a focus on community building Recruit, develop, and inspire a high-performing team to deliver an exceptional living experience Drive leasing performance, manage budgets, and ensure the asset is maintained to the highest standards Preferred Requirements Proven experience in Build to Rent Strong leadership skills with the ability to motivate, develop, and retain high-performing teams Commercially astute with demonstrated experience managing budgets and driving financial performance Ability to create and deliver an outstanding resident experience with a strong focus on community engagement Experience establishing corporate letting partnerships and driving leasing outcomes Preferred Qualifications Background in Build To Rent Relevant professional qualification in property management or business administration Experience managing multi-unit residential or mixed-use developments Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience

Senior Front of House Property Admin £35,000 West London This is a permanent, full-time role working Monday to Friday, 9:00am to 5:30pm, on a salary of £35,000. You'll be at the heart of creating a thriving community, working alongside the General Manager to deliver exceptional service and build meaningful relationships with residents from day one. Lead resident engagement and community building across a 279-unit development, from events and initiatives to day-to-day support £35,000 per annum, full-time permanent position based on-site in Perivale First point of contact for residents and visitors, combining customer service excellence with property management expertise Preferred Requirements Strong background in customer service with a genuine commitment to delivering first-class experiences Proven property management experience, including viewings, lettings administration, and tenant liaison Excellent organisational skills with meticulous attention to detail and the ability to manage multiple priorities Confident communicator with strong written and spoken English, comfortable engaging with residents, visitors, and contractors IT literate and comfortable with social media, marketing portals, and digital resident communication channels Preferred Qualifications Experience in residential property management or lettings administration Familiarity with tenant vetting procedures and compliance requirements Knowledge of health and safety statutory requirements in residential settings Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience

General Manager £46,000 Bristol We are looking for a General Manager to join their Build-to-Rent operations on a permanent basis. You'll be earning £46,000 and reporting to the Regional, leading the onsite team to deliver exceptional resident experiences across their properties. This is a hands-on role where you'll shape how residents experience their homes, from day one through to community building and beyond. Lead a resident services team from the ground up, managing everything from customer service and lettings through to events and tenant engagement Design and deliver resident events and community initiatives that actually get people excited about where they live Own the day-to-day operations of a BTR site, hitting performance targets while keeping residents happy and the team motivated Preferred Requirements Solid experience managing resident or customer services teams, ideally in market rent properties, hospitality, or similar customer-facing environments Proven ability to lead and develop teams, including recruiting and training staff from scratch Track record of creating engaging events and coming up with creative ideas that resonate with residents Experience designing and delivering service improvement plans, plus managing budgets and monitoring performance against KPIs Strong communicator with the ability to listen, persuade, and build relationships across teams and with external partners Preferred Qualifications Qualifications from NFOPP, IRPM, RICS, or ARMA are desirable but not essential Background in customer, student, or hospitality management Knowledge of additional languages is a bonus Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role

Front Of House Property Admin £30,000 Birmingham A leading real estate company is seeking a Front of House Property Administrator to join our dynamic team in Birmingham. As a key member of our front-of-house operations, you'll be the heart of the resident experience ensuring residents receive exceptional service and the building is maintained to the highest standards. This is a permanent role with a competitive salary and benefits package. Key Responsibilities Be the face of the property, delivering exceptional customer service and building strong relationships with residents. Contribute to the efficient management and maintenance of the property, working closely with cross-functional teams to ensure a seamless experience. Embrace new challenges and opportunities, showcasing creativity and problem-solving skills to deliver exceptional outcomes for residents and the wider community. Deliver the company's customer service strategy and standards, driving resident satisfaction through excellent service delivery. Carry out a wide range of front-line services, including meet and greet, reception duties, parcel handling, inspections, and lettings viewings. Support the delivery of high-quality services across front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management. Encourage and support resident engagement, promoting positive relationships with residents and external partners. Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them effectively. Preferred Qualifications & Experience Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential. Strong written and verbal communication skills, with the ability to engage effectively with residents and colleagues. Qualifications in property management or customer service would be advantageous, along with a proven track record of working towards and achieving targets. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role