Ritz Recruitment

Leasing Associate Are you passionate about customer service, sales, and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? We're looking for an enthusiastic and driven Leasing Associate to join this busy property company on a temporary basis. In this exciting role, you'll be at the heart of the resident journey, helping prospective residents find their perfect home while ensuring existing residents receive outstanding service every day. As the first point of contact for residents, visitors, and prospective customers, you'll combine your sales expertise with exceptional hospitality and relationship-building skills to create a seamless living experience that exceeds expectations. Duties Conduct property viewings and showcase apartments and amenities. Engage with enquiries via phone, email, webchat, and in person. Convert leads into appointments, bookings, and successful leases. Follow up on applications, documentation, contracts, and payments. Support occupancy targets through proactive sales activity and relationship management. Provide a warm, professional, and welcoming front-of-house service. Build strong relationships with residents and becoming a trusted point of contact. Support resident events, activities, and community engagement initiatives. Assist with move-ins, move-outs, apartment visits, and day-to-day resident support. Resolve queries and complaints positively and efficiently. Maintain accurate records and updating leasing and resident systems. Coordinate maintenance requests and administrative tasks. Ensure community spaces, show apartments, and leasing materials are always presentation ready. Manage deliveries, parcels, visitor access, and contractor screening. Support health and safety compliance across the community. The ideal candidate will have: Experience in a customer-facing sales role within hospitality, accommodation, leisure, membership, reservations, or a similar environment. A proven ability to achieve sales targets and influence positive outcomes. Outstanding customer service skills with a passion for exceeding expectations. Excellent organisational skills and the ability to multitask in a busy environment. Strong written and verbal communication skills. Confidence using Microsoft Office, including Word, Excel, and Outlook. A proactive, positive, and solutions-focused approach. Strong attention to detail and pride in personal presentation. The ability to build relationships with people from a wide range of backgrounds and cultures. A collaborative mindset and willingness to support colleagues and other communities when needed. If you're energetic, customer-focused, and motivated by delivering exceptional experiences while achieving sales success, we'd love to hear from you.

Assistant Accommodation Manager, Portsmouth PO1 Temporary, Immediate Start, £15ph Proactive and customer-focused Assistant Accommodation Manager required to support the day-to-day operation of a vibrant student accommodation in Portsmouth. This is an exciting opportunity for someone with experience in student accommodation, hospitality, property management, or a customer-facing environment who enjoys delivering outstanding service and making a positive impact on residents' lives. Key Responsibilities Support the management of daily accommodation operations, including maintenance, cleaning, security, and health & safety compliance. Respond to resident enquiries, requests, and concerns professionally, delivering exceptional customer service at all times. Coordinate maintenance and repair works, liaising with contractors and service providers as required. Assist with student arrivals and departures, ensuring a smooth and positive check-in and check-out experience. Support budgeting activities and help manage accommodation supplies and resources effectively. Assist in planning and delivering engaging social events and community-building activities for residents. Uphold company policies and accommodation regulations, addressing issues fairly and professionally. Maintain accurate records, update property management systems, and prepare reports when required. Support emergency response procedures and assist with out-of-hours issues as needed. Contribute positively to a collaborative team culture. Undertake additional duties as reasonably required by management. Skills & Experience Experience within student accommodation, hospitality, property management, or a related sector. Previous experience in a customer service-focused role. Strong communication skills, both verbal and written. Excellent organisational and time management abilities. Ability to work independently while also contributing effectively within a team. Strong problem-solving and conflict resolution skills. Good IT skills, including Microsoft Office applications. A flexible approach and the ability to manage multiple priorities in a fast-paced environment. A positive, proactive attitude with a willingness to learn and develop. Apply now for immediate consideration!

Painter/Decorator, Sheffield S3, £17.50ph. Tools provided. Based at one site. We are looking for a reliable and efficient Painter/Decorator to join the team at this busy student accommodation. The successful candidate will be responsible for preparing rooms for residents to move into include preparing surfaces, applying paints and finishes, and delivering a high standard of work. Key Responsibilities Prepare surfaces including sanding, filling, priming, and cleaning Apply paint, varnishes, and finishes to walls, ceilings, woodwork Carry out minor repair work prior to painting Ensure a neat, tidy, and safe working environment Communicate effectively with team members Complete work to high quality standards and within agreed timelines Requirements Proven experience in residential painting and decorating Strong attention to detail and high-quality finishing skills Ability to work independently and as part of a team Good time management and reliability Apply now for immediate consideration! (ritzrecempbus)

Handyman/Maintenance, Cardiff LE1 £15h + Hol pay, Tools Provided, Static role. We are looking for a proactive multi skilled Maintenance Operative to assist the team of a busy student accommodation. In this role, you will play a key part in delivering an outstanding living experience by ensuring all maintenance and repair requests within the accommodation are handled efficiently and effectively. You ll be responsible for carrying out planned, preventative, and reactive maintenance, ensuring the estate remains safe, compliant, and well-presented at all times. Duties: Respond promptly to maintenance requests via internal systems Carry out general repairs, including plumbing, decorating, joinery Support both reactive and planned preventative maintenance (PPM) activities Conduct regular inspections of rooms and communal areas Identify and address maintenance issues and health & safety risks Support record-keeping for maintenance logs, inspections, and compliance Deliver a professional and approachable service to residents Communicate clearly and effectively across teams and with residents Requirements: Proven Maintenance/Handyman/Trade experience Strong practical skills across general maintenance disciplines Ability to work independently and manage your workload effectively A reliable and self-motivated individual who takes ownership of their work Apply now for immediate consideration. (ritzrecempbus)

Painter/Decorator, Bournemouth, BH1 £15ph. Tools provided. Based at one site. We are looking for a reliable and efficient Painter/Decorator to join the team at this busy student accommodation. The successful candidate will be responsible for preparing rooms for residents to move into include preparing surfaces, applying paints and finishes, and delivering a high standard of work. Key Responsibilities Prepare surfaces including sanding, filling, priming, and cleaning Apply paint, varnishes, and finishes to walls, ceilings, woodwork Carry out minor repair work prior to painting Ensure a neat, tidy, and safe working environment Communicate effectively with team members Complete work to high quality standards and within agreed timelines Requirements Proven experience in residential painting and decorating Strong attention to detail and high-quality finishing skills Ability to work independently and as part of a team Good time management and reliability Apply now for immediate consideration! (ritzrecempbu

Handyman/Maintenance, Manchester, M15 £15h + Hol pay, Tools Provided, Static role. We are looking for a proactive multi skilled Maintenance Operative to assist the team of a busy student accommodation. In this role, you will play a key part in delivering an outstanding living experience by ensuring all maintenance and repair requests within the accommodation are handled efficiently and effectively. You ll be responsible for carrying out planned, preventative, and reactive maintenance, ensuring the estate remains safe, compliant, and well-presented at all times. Duties: Respond promptly to maintenance requests via internal systems Carry out general repairs, including plumbing, decorating, joinery Support both reactive and planned preventative maintenance (PPM) activities Conduct regular inspections of rooms and communal areas Identify and address maintenance issues and health & safety risks Support record-keeping for maintenance logs, inspections, and compliance Deliver a professional and approachable service to residents Communicate clearly and effectively across teams and with residents Requirements: Proven Maintenance/Handyman/multi skilled labourer / trade experience Strong practical skills across general maintenance disciplines Ability to work independently and manage your workload effectively A reliable and self-motivated individual who takes ownership of their work Apply now for immediate consideration. (ritzrecempbus)