Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.
04/06/2026
Seasonal
Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.
About the Role This is a compliance-critical position within a South London housing association, sitting at the heart of resident safety and regulatory accountability. With Awaab's Law now firmly in force, the organisation is committed to full statutory compliance across its entire property portfolio, and this role is central to delivering that. As Compliance Officer, you will ensure all statutory inspections are arranged, completed and documented on time, manage contractors, liaise with residents and maintain compliance registers across all property and safety disciplines. Key Responsibilities Deliver 100% compliance across all statutory areas including gas safety, fire safety and FRA action plans, electrical testing, legionella and water safety, asbestos, lifts and EPCs Ensure full compliance with Awaab's Law; maintaining the Awaab's Register and progressing all cases within statutory timescales Manage damp, condensation and mould cases in line with policy and regulatory requirements Triage and escalate hazards correctly, ensuring all legal timeframes for investigation and completion are met Keep all compliance registers, documentation and action plans accurate and up to date Provide monthly compliance KPIs and support internal audits, regulatory reporting and Board assurance Support the compliance element of the voids process and process aids and adaptations requests Engage proactively with residents around compliance works, appointments and access arrangements What We're Looking For Strong working knowledge of housing compliance and property health and safety legislation Experience managing statutory compliance programmes including gas, fire, electrical, legionella and asbestos Familiarity with Awaab's Law requirements and damp and mould management processes Excellent organisational skills with the ability to manage multiple workstreams and meet strict deadlines Strong communication skills; able to engage effectively with residents, contractors and internal teams A detail-focused approach to data, registers and reporting Key Performance Indicators 100% health and safety compliance 100% same-day hazard triage for Awaab's cases Stage 1 hazards made safe within 24 hours Zero overdue high-risk FRA actions Interested? Apply now or contact Brook Weissand directly for a confidential conversation.
03/06/2026
Full time
About the Role This is a compliance-critical position within a South London housing association, sitting at the heart of resident safety and regulatory accountability. With Awaab's Law now firmly in force, the organisation is committed to full statutory compliance across its entire property portfolio, and this role is central to delivering that. As Compliance Officer, you will ensure all statutory inspections are arranged, completed and documented on time, manage contractors, liaise with residents and maintain compliance registers across all property and safety disciplines. Key Responsibilities Deliver 100% compliance across all statutory areas including gas safety, fire safety and FRA action plans, electrical testing, legionella and water safety, asbestos, lifts and EPCs Ensure full compliance with Awaab's Law; maintaining the Awaab's Register and progressing all cases within statutory timescales Manage damp, condensation and mould cases in line with policy and regulatory requirements Triage and escalate hazards correctly, ensuring all legal timeframes for investigation and completion are met Keep all compliance registers, documentation and action plans accurate and up to date Provide monthly compliance KPIs and support internal audits, regulatory reporting and Board assurance Support the compliance element of the voids process and process aids and adaptations requests Engage proactively with residents around compliance works, appointments and access arrangements What We're Looking For Strong working knowledge of housing compliance and property health and safety legislation Experience managing statutory compliance programmes including gas, fire, electrical, legionella and asbestos Familiarity with Awaab's Law requirements and damp and mould management processes Excellent organisational skills with the ability to manage multiple workstreams and meet strict deadlines Strong communication skills; able to engage effectively with residents, contractors and internal teams A detail-focused approach to data, registers and reporting Key Performance Indicators 100% health and safety compliance 100% same-day hazard triage for Awaab's cases Stage 1 hazards made safe within 24 hours Zero overdue high-risk FRA actions Interested? Apply now or contact Brook Weissand directly for a confidential conversation.
Marks Consulting Partners Limited
Chelmsford, Essex
Marks Consulting Partners are recruiting an Asset Data Officer for one of our local authority clients in Essex. This is a temporary opportunity suited to a property professional with solid experience across estates, land transactions, and asset records management. In this role you will be: Managing a wide range of property and land transactions, including leasehold and freehold acquisitions and disposals, lease extensions, rights of way, easements, licences and Right to Buy matters Producing and reviewing property plans and maps to support legal transactions, including Land Registry compliant plans Providing support and advice on commercial leases, conveyancing processes, title documentation, ownership queries and boundary matters Maintaining and updating property and asset records to ensure all transactions are accurately recorded Researching and analysing information from property, mapping and legal data sources, including Land Registry records and utility and highways searches Handling property ownership enquiries, including FOI requests, and liaising with internal departments and external stakeholders Producing reports and carrying out data analysis relating to rents, lease events, property records and asset information Supporting wider estates and asset management projects through GIS and geospatial analysis where required To be considered, you will need: Previous experience in property transactions, estates management, commercial leases or legal conveyancing A strong understanding of Land Registry processes, title plans and property documentation Experience interpreting leases, deeds, easements and boundary information The ability to manage and maintain property records and databases accurately Excellent analytical and organisational skills with strong attention to detail Experience within a local authority or public sector property environment is beneficial GIS or mapping experience, including production of plans and maps, would be advantageous Experience using property asset management or terrier systems would be a bonus For further details, please contact Ethan Mooney at Marks Consulting Partners.
26/05/2026
Seasonal
Marks Consulting Partners are recruiting an Asset Data Officer for one of our local authority clients in Essex. This is a temporary opportunity suited to a property professional with solid experience across estates, land transactions, and asset records management. In this role you will be: Managing a wide range of property and land transactions, including leasehold and freehold acquisitions and disposals, lease extensions, rights of way, easements, licences and Right to Buy matters Producing and reviewing property plans and maps to support legal transactions, including Land Registry compliant plans Providing support and advice on commercial leases, conveyancing processes, title documentation, ownership queries and boundary matters Maintaining and updating property and asset records to ensure all transactions are accurately recorded Researching and analysing information from property, mapping and legal data sources, including Land Registry records and utility and highways searches Handling property ownership enquiries, including FOI requests, and liaising with internal departments and external stakeholders Producing reports and carrying out data analysis relating to rents, lease events, property records and asset information Supporting wider estates and asset management projects through GIS and geospatial analysis where required To be considered, you will need: Previous experience in property transactions, estates management, commercial leases or legal conveyancing A strong understanding of Land Registry processes, title plans and property documentation Experience interpreting leases, deeds, easements and boundary information The ability to manage and maintain property records and databases accurately Excellent analytical and organisational skills with strong attention to detail Experience within a local authority or public sector property environment is beneficial GIS or mapping experience, including production of plans and maps, would be advantageous Experience using property asset management or terrier systems would be a bonus For further details, please contact Ethan Mooney at Marks Consulting Partners.
Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing Delivering a high-quality housing management service across a patch of properties Managing tenancy and estate management issues, ensuring residents receive an effective and customer-focused service Carrying out regular estate and block inspections, identifying repairs, health & safety concerns and environmental issues Managing anti-social behaviour cases, safeguarding concerns, fly-tipping and tenancy breaches Supporting void and lettings processes to minimise turnaround times and maximise occupancy Working proactively to improve income collection and reduce rent arrears Investigating tenancy issues and preparing documentation for legal action and court where required Building strong relationships with residents, resident associations, local authorities and external partners Supporting vulnerable residents and signposting to relevant support agencies where appropriate Ensuring residents are actively engaged in decisions affecting their communities Maintaining accurate records and updating housing management systems Working collaboratively with internal teams, contractors and multi-agency partners to deliver excellent housing services What You Will Need Experience working within housing management or a similar customer-facing housing role Good understanding of housing legislation, tenancy management and landlord responsibilities Experience handling ASB, tenancy breaches and resident complaints Strong communication and customer service skills Ability to manage a varied workload and work independently Experience supporting vulnerable residents and working with partner agencies Strong IT and case management skills Full UK driving licence and access to a vehicle
20/05/2026
Contract
Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing Delivering a high-quality housing management service across a patch of properties Managing tenancy and estate management issues, ensuring residents receive an effective and customer-focused service Carrying out regular estate and block inspections, identifying repairs, health & safety concerns and environmental issues Managing anti-social behaviour cases, safeguarding concerns, fly-tipping and tenancy breaches Supporting void and lettings processes to minimise turnaround times and maximise occupancy Working proactively to improve income collection and reduce rent arrears Investigating tenancy issues and preparing documentation for legal action and court where required Building strong relationships with residents, resident associations, local authorities and external partners Supporting vulnerable residents and signposting to relevant support agencies where appropriate Ensuring residents are actively engaged in decisions affecting their communities Maintaining accurate records and updating housing management systems Working collaboratively with internal teams, contractors and multi-agency partners to deliver excellent housing services What You Will Need Experience working within housing management or a similar customer-facing housing role Good understanding of housing legislation, tenancy management and landlord responsibilities Experience handling ASB, tenancy breaches and resident complaints Strong communication and customer service skills Ability to manage a varied workload and work independently Experience supporting vulnerable residents and working with partner agencies Strong IT and case management skills Full UK driving licence and access to a vehicle
Marks Consulting Partners Limited
Canterbury, Kent
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day-to-day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders. The Role Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate Assist in developing long-term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans Work with partner contractors to provide a responsive day-to-day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices What We're Looking For Knowledge: Major legislation and issues affecting local government; social housing and operational property maintenance Best practice across these functions within a similar environment or local authority Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction Experience: Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment Collating and analysing information for reports to councillors; residents; and other stakeholders Developing; leading; mentoring; and motivating successful individuals and teams within an environment of change Skills: Managing multiple projects effectively and prioritising in response to changing deadlines Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short and long-term solutions Strong communication skills with the ability to convey information clearly to a wide range of audiences Setting and monitoring measurable performance targets Building and maintaining effective working relationships with staff; partners; tenants; and stakeholders A good level of IT competency across Microsoft 365; Google Workspace; and other service-based software systems Qualifications: Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS) A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction If this sounds like your next move, get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
14/05/2026
Seasonal
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day-to-day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders. The Role Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate Assist in developing long-term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans Work with partner contractors to provide a responsive day-to-day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices What We're Looking For Knowledge: Major legislation and issues affecting local government; social housing and operational property maintenance Best practice across these functions within a similar environment or local authority Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction Experience: Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment Collating and analysing information for reports to councillors; residents; and other stakeholders Developing; leading; mentoring; and motivating successful individuals and teams within an environment of change Skills: Managing multiple projects effectively and prioritising in response to changing deadlines Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short and long-term solutions Strong communication skills with the ability to convey information clearly to a wide range of audiences Setting and monitoring measurable performance targets Building and maintaining effective working relationships with staff; partners; tenants; and stakeholders A good level of IT competency across Microsoft 365; Google Workspace; and other service-based software systems Qualifications: Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS) A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction If this sounds like your next move, get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
Marks Consulting Partners Limited
Hastings, Sussex
Building Surveyor Our Client is a not-for-profit organisation dedicated to providing high-quality, accessible, and sustainable homes for people who need them. They focus on enabling independence and improving quality of life, and are proud of the positive impact their properties have in communities across the South of England. As our Client continues to invest in and maintain safe, modern, and energy-efficient homes, they are looking for a skilled Building Surveyor to join their friendly and purpose-driven team. In the role as Building Surveyor, you ll play a key part in managing the condition, safety, and ongoing improvement of our property portfolio. All properties are clustered together: Surrey/Hillingdon/Slough/Merton/Croydon/Hastings/Worthing/Bournemouth. You will: Carry out property inspections, stock condition surveys, and diagnostic assessments Produce clear technical reports and specifications for repairs, planned works, and adaptations Manage contractors, oversee works on site, and ensure compliance with regulations and internal standards Support residents by resolving property issues and providing professional advice Contribute to planned maintenance programmes and sustainability initiatives Ensure health and safety, compliance, and quality assurance across all projects Ensure expedient and cost effective Void turn around This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and making a genuine difference to residents lives. We re looking for someone who is: Professionally qualified or working towards a relevant surveying qualification (e.g., RICS, CIOB) Experienced in property maintenance, building surveying, or construction within social housing or a similar environment Confident producing technical specifications, reports, and costings Knowledgeable in building pathology, construction legislation, and health & safety Customer-focused, organised, and able to manage multiple priorities A strong communicator who works well with colleagues, contractors, and residents A full driving licence is essential, as frequent travel between sites will be required. What We Offer Competitive salary and generous benefits package 25+ days annual leave plus bank holidays Flexible working arrangements Pension scheme Training and professional development support A supportive, inclusive, and values-led working culture The chance to make a real difference every day If you re looking for more autonomy, visibility and long term progression within a growing consultancy, this is well worth a confidential conversation. Apply now or get in touch for more information.
12/05/2026
Full time
Building Surveyor Our Client is a not-for-profit organisation dedicated to providing high-quality, accessible, and sustainable homes for people who need them. They focus on enabling independence and improving quality of life, and are proud of the positive impact their properties have in communities across the South of England. As our Client continues to invest in and maintain safe, modern, and energy-efficient homes, they are looking for a skilled Building Surveyor to join their friendly and purpose-driven team. In the role as Building Surveyor, you ll play a key part in managing the condition, safety, and ongoing improvement of our property portfolio. All properties are clustered together: Surrey/Hillingdon/Slough/Merton/Croydon/Hastings/Worthing/Bournemouth. You will: Carry out property inspections, stock condition surveys, and diagnostic assessments Produce clear technical reports and specifications for repairs, planned works, and adaptations Manage contractors, oversee works on site, and ensure compliance with regulations and internal standards Support residents by resolving property issues and providing professional advice Contribute to planned maintenance programmes and sustainability initiatives Ensure health and safety, compliance, and quality assurance across all projects Ensure expedient and cost effective Void turn around This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and making a genuine difference to residents lives. We re looking for someone who is: Professionally qualified or working towards a relevant surveying qualification (e.g., RICS, CIOB) Experienced in property maintenance, building surveying, or construction within social housing or a similar environment Confident producing technical specifications, reports, and costings Knowledgeable in building pathology, construction legislation, and health & safety Customer-focused, organised, and able to manage multiple priorities A strong communicator who works well with colleagues, contractors, and residents A full driving licence is essential, as frequent travel between sites will be required. What We Offer Competitive salary and generous benefits package 25+ days annual leave plus bank holidays Flexible working arrangements Pension scheme Training and professional development support A supportive, inclusive, and values-led working culture The chance to make a real difference every day If you re looking for more autonomy, visibility and long term progression within a growing consultancy, this is well worth a confidential conversation. Apply now or get in touch for more information.
Associate Director / Associate Building Surveyor A rare opportunity to help shape a growing consultancy in Glasgow A growing independent Building Consultancy in Glasgow is looking to appoint an Associate or Associate Director level Chartered Building Surveyor as part of its continued expansion. This is a genuinely important hire for the business and an excellent opportunity for someone who wants more visibility, influence and long term progression within a collaborative consultancy environment. You ll work closely with the Directors across a broad mix of project and professional Building Surveying instructions while helping support the next phase of the business s growth. What you ll be doing • Managing a varied portfolio of Building Surveying instructions • Delivering project management and contract administration work • Undertaking dilapidations, TDD, defect analysis and planned maintenance instructions • Managing client relationships and delivering high quality technical advice • Supporting junior surveyors and APC candidates • Playing a visible role within a growing consultancy team What they re looking for • MRICS Chartered Building Surveyor • Strong consultancy background • Experience across project and professional Building Surveying work • Comfortable managing instructions independently • Strong client facing and report writing skills • Collaborative mindset with leadership potential Salary & benefits • £60,000 to £75,000+ depending on level • Car allowance • Performance related bonus • Private healthcare • Life insurance • Pension contribution • Professional fees paid • Hybrid and flexible working • Clear progression route toward Director level Why this role will excite you • Genuine opportunity to influence and grow with the business • Broad and varied workload across project and professional services • Supportive and collaborative consultancy culture • Direct access to senior leadership and decision making • Opportunity to progress quicker than within larger corporate structures If you re looking for more autonomy, visibility and long term progression within a growing consultancy, this is well worth a confidential conversation. Apply now or get in touch for more information.
10/05/2026
Full time
Associate Director / Associate Building Surveyor A rare opportunity to help shape a growing consultancy in Glasgow A growing independent Building Consultancy in Glasgow is looking to appoint an Associate or Associate Director level Chartered Building Surveyor as part of its continued expansion. This is a genuinely important hire for the business and an excellent opportunity for someone who wants more visibility, influence and long term progression within a collaborative consultancy environment. You ll work closely with the Directors across a broad mix of project and professional Building Surveying instructions while helping support the next phase of the business s growth. What you ll be doing • Managing a varied portfolio of Building Surveying instructions • Delivering project management and contract administration work • Undertaking dilapidations, TDD, defect analysis and planned maintenance instructions • Managing client relationships and delivering high quality technical advice • Supporting junior surveyors and APC candidates • Playing a visible role within a growing consultancy team What they re looking for • MRICS Chartered Building Surveyor • Strong consultancy background • Experience across project and professional Building Surveying work • Comfortable managing instructions independently • Strong client facing and report writing skills • Collaborative mindset with leadership potential Salary & benefits • £60,000 to £75,000+ depending on level • Car allowance • Performance related bonus • Private healthcare • Life insurance • Pension contribution • Professional fees paid • Hybrid and flexible working • Clear progression route toward Director level Why this role will excite you • Genuine opportunity to influence and grow with the business • Broad and varied workload across project and professional services • Supportive and collaborative consultancy culture • Direct access to senior leadership and decision making • Opportunity to progress quicker than within larger corporate structures If you re looking for more autonomy, visibility and long term progression within a growing consultancy, this is well worth a confidential conversation. Apply now or get in touch for more information.
Marks Consulting Partners is currently looking for a Voids Surveyor to work with one of our Housing Association clients in Surrey. Location would be from South London/Surrey through to Portsmouth (c 200 properties) Logging and managing repair jobs across multiple housing sites using Civica CX as the operating system Monitoring KPIs to ensure jobs were completed within target timescales Liaised with engineers, subcontractors, and clients to update job progress and resolve queries Raised purchase orders and managed subcontractor instructions in CX- Reviewing documentation to ensure accuracy and compliance before invoicing Responding to calls and inbox queries, prioritising urgent works and ensuring timely resolution Supported compliance by managing job documentation and reports for auditing purposes Ability to cover a large patch - (South London/Surrey through to Portsmouth (c 200 properties
08/05/2026
Seasonal
Marks Consulting Partners is currently looking for a Voids Surveyor to work with one of our Housing Association clients in Surrey. Location would be from South London/Surrey through to Portsmouth (c 200 properties) Logging and managing repair jobs across multiple housing sites using Civica CX as the operating system Monitoring KPIs to ensure jobs were completed within target timescales Liaised with engineers, subcontractors, and clients to update job progress and resolve queries Raised purchase orders and managed subcontractor instructions in CX- Reviewing documentation to ensure accuracy and compliance before invoicing Responding to calls and inbox queries, prioritising urgent works and ensuring timely resolution Supported compliance by managing job documentation and reports for auditing purposes Ability to cover a large patch - (South London/Surrey through to Portsmouth (c 200 properties