Slater Hogg & Howison

Job Description Uncapped Commission, Career ProgressionWe're looking for a highly motivated Sales Consultant to complement our fantastic residential sales team in Helensburgh . Why join us as a Sales Consultant? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Sales Consultant You'll carry out viewings for our sales properties, always looking for new opportunities to help our customers through our other products and services. You're someone who loves the buzz that comes from creating life-changing moments and your passion will shine through when you're greeting people in the branch, answering the phone or going out and about to different properties. Across everything you do, you'll need to work in line with our compliance requirements. Skills and experience required to be a successful Sales Consultant Preferably an experienced sales person. Previous Estate Agency experience would be desirable but not essential. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving licence and access to your own vehicle. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW06084

Job Description We are looking for an enthusiastic and highly motivated Customer Service Specialist (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Glasgow . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. What's in it for you as a Property Manager? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Manager Act as a central point of contact managing the effective resolution of queries from clients and staff Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Skills and Experience required to be successful as a Property Manager Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability Benefits Aiva Digicare + workplace / Car leasing and cycle to work scheme Colleague discount scheme / Perks at work / Gym discounts Life assurance / Workplace pension scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00646