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Job Title: Field Operations Lead - Property Services Location: Field-based (with regular travel across insert regions ) Salary: Competitive + Company Vehicle/Allowance + Benefits Contract Type: Full-Time, Permanent Company: Rent Connect About Rent Connect At Rent Connect, we specialise in delivering high-quality housing solutions across the UK. Working in partnership with landlords, local authorities, and tenants, we provide a range of services including property inspections, domestic support, maintenance, clearance and repairs. Our mission is to raise the standard of housing services through efficiency, professionalism, and care. As we continue to grow, we're looking for a dynamic and experienced Field Operations Lead to take ownership of our field-based operational teams and ensure the seamless delivery of our frontline property services. The Role As the Field Operations Lead , you will be responsible for overseeing and coordinating multiple field-based departments including property inspection, domestic services, clearance, disposal and multi-skilled maintenance engineering. This is a key leadership role where you'll be expected to drive performance, ensure quality service delivery, maintain health & safety compliance, and build high-performing, motivated teams. The ideal candidate will be a people-focused leader with a strong background in property services, capable of managing diverse teams across multiple disciplines. Key Responsibilities Lead and support field-based teams, including property inspectors, cleaning/domestic operatives, clearance/disposal crews and multi-skilled engineers. Manage daily field operations to ensure timely and high-quality service delivery across all workstreams. Coach and mentor staff, fostering a culture of accountability, respect, and continuous improvement. Monitor and report on KPIs related to operational efficiency, compliance, customer satisfaction, and team performance. Ensure all services are delivered in full compliance with health and safety standards and internal policies. Work closely with internal departments (e.g., housing, customer services, procurement) to ensure alignment and smooth coordination. Implement process improvements to increase efficiency and reduce operational costs without compromising quality. Ensure proper allocation of resources, equipment and staffing across the region(s). Build strong relationships with external stakeholders including landlords, contractors, and local authorities. Promote a safe working environment through regular audits, training and adherence to procedures. About You We're looking for a strong leader who thrives in a fast-paced, field-based environment and has a deep understanding of property operations and maintenance. Essential: Proven experience managing field-based operational teams within property, housing, facilities or maintenance sectors. Strong people management and leadership skills - ability to build, inspire and retain effective teams. Demonstrable experience across multiple disciplines (inspections, cleaning, clearance, engineering, etc.). Excellent organisational and problem-solving skills. Comfortable working across multiple locations with a hands-on approach. Full UK driving licence. Strong knowledge of health & safety standards and compliance practices. Desirable: Relevant trade qualification (e.g. plumbing, electrical, building fabric, multi-skilled engineer background). Supervisory or management qualification (e.g. ILM, CMI, NEBOSH). Experience working with local authorities or in the social housing sector. Familiarity with digital field service tools and reporting systems. What We Offer Competitive salary (based on experience) Company vehicle or travel allowance 25 days holiday + bank holidays Pension scheme Equipment & tools provided Ongoing training and career development A supportive team environment and a role where you can make real impact

Let us introduce ourselves. We are Rent Connect. A large and growing property company based in Luton, that provides housing to local authorities across the UK. For more than 15 years might we add! With our continued expansion and investment into our people, systems and culture, it is an exciting time to join us. So, what are we looking for? We are angling for a brand-new Property Manager to become a beloved member of our family. working in our new coventry office. You will be working closely with our maintenance team to ensure the smooth management of our property portfolio. Each day with us is different, so you can also enjoy new opportunities outside of the scope of your role. What you'll receive if you joined the family: From £27,000 Bonus scheme Increased holiday allocation as term of service increases Health and wellbeing programme Valuable training and development opportunities Study support Company apparel and merchandise Pension scheme Some of your responsibilities with us will include, but not limited to: Manage an extensive portfolio of properties for temporary/emergency accommodation Inbound/outbound call handling of all maintenance issues Liaise with tenants, landlords, agents, contractors, and maintenance staff Coordinate repair works Ensure properties are ready for quick turnarounds Create and produce job sheets for maintenance staff Updating the database with jobs and works carried out General admin tasks Who we are searching for: At least one years property management experience essential Experienced with customer service or administration in an office environment preferably Articulate, confident and quick-thinking A highly organised multitasker A self-starter who can prioritise their workload Excellent communication skills both written and verbal If you are the new family member that we have been missing, apply! Job Types: Full-time, Permanent Pay: From £27,000.00 per year Benefits: Additional leave Company events Company pension Health & wellbeing programme On-site parking Profit sharing Experience: Property Management: 1 year (required) Licence/Certification: Driving Licence (preferred) Work Location: In person