Head of Estates Northumberland College (Recruiting through The Supply Register) Location: Ashington, Kirkley Hall & Berwick-upon-Tweed Salary: £44,699 - £47,421 per annum Contract: Full Time Permanent Are you an experienced Estates or Facilities Manager ready to lead the day-to-day operation of a diverse estate where your decisions make a real difference? The Supply Register is recruiting on behalf of Northumberland College for a Head of Estates to oversee operations across three unique campuses: the new Wansbeck campus in Ashington, the impressive Kirkley Hall campus with its working zoo, and the Berwick satellite campus. This is an exciting opportunity to join a collaborative Estates leadership team, creating safe, compliant and welcoming environments that support thousands of students, staff and visitors. About the Role Reporting to the Executive Director of Capital Projects and Estates, you ll lead the operational management of the estate across your campuses, managing in-house teams and specialist contractors to ensure safe, efficient and high-quality service delivery. This is a predominantly soft facilities management leadership role, covering cleaning, security, grounds maintenance, waste management and contractor performance, while supporting statutory compliance across the estate. Around 70% of the role is reactive, so you ll enjoy problem-solving, making decisions quickly and responding to operational challenges. You ll also help drive continuous improvement, sustainability initiatives and value for money across estate services. Key Responsibilities You ll be responsible for: • Leading and developing a team of two Team Leaders and six Estates Technicians. • Managing day-to-day estates operations across Ashington, Kirkley Hall and Berwick. • Ensuring campuses remain safe, compliant and operational. • Managing service contracts including cleaning, security, grounds maintenance, waste and specialist services. • Monitoring contractor performance, compliance and KPIs. • Managing budgets and delivering value for money. • Working with campus leaders and senior stakeholders to meet operational priorities. • Supporting statutory compliance, planned maintenance and legislative requirements. • Promoting health, safety and safeguarding across estates activities. • Driving sustainability, energy efficiency and environmental improvements. • Leading estates projects and operational improvements. • Responding to emergencies and providing occasional out-of-hours support. About You We re looking for an experienced estates or facilities management professional with strong operational leadership and excellent people skills. You ll be confident managing competing priorities, building relationships and making effective decisions in a fast-paced environment. Applications are welcomed from candidates with experience in: • Facilities Management • Commercial Property • Property Management • Student Accommodation • Social Housing • Estate Agencies and Lettings • Hospitality • Holiday Parks • Healthcare • Local Government • Multi-site operations Essential Criteria • Level 2 Maths and English (or equivalent). • Relevant management qualification or significant management experience. • Full UK driving licence and ability to travel across Northumberland. • Experience managing soft facilities services, contractors and operational teams. • Experience coordinating statutory compliance activities. • Strong knowledge of health and safety legislation. • Excellent communication, organisation and stakeholder management skills. • Good IT skills, including Microsoft Office and business systems. • Flexibility to respond to operational issues, including occasional emergencies. Desirable • Estates or Facilities Management experience within a complex estate. • IOSH or NEBOSH qualification. • Asbestos awareness or management qualification. • Experience managing estates projects. • Knowledge of Building Management Systems (BMS). • Understanding of sustainability and environmental management. • Experience developing estates policies and procedures. Why Join Northumberland College? Join an ambitious organisation investing in its estate, including the opening of the new Wansbeck campus, while becoming part of a supportive Estates leadership team. You ll benefit from: • 35 days annual leave plus Bank Holidays • Local Government Pension Scheme (LGPS) • Flexible working, including some home working after induction • MyLifestyle employee benefits platform with retail discounts • Optional dental, eye care and healthcare cash plans • NHS Fleet vehicle scheme • Free parking across all campuses • Ongoing professional development opportunities About The Supply Register The Supply Register partners with leading education organisations across the UK, connecting talented professionals with rewarding career opportunities. We are proud to be supporting Northumberland College in recruiting for this important leadership position. If you're ready to lead estates operations across a growing and diverse college estate, we'd love to hear from you. Apply today through The Supply Register. Safeguarding Statement The Supply Register and Northumberland College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS.
07/07/2026
Full time
Head of Estates Northumberland College (Recruiting through The Supply Register) Location: Ashington, Kirkley Hall & Berwick-upon-Tweed Salary: £44,699 - £47,421 per annum Contract: Full Time Permanent Are you an experienced Estates or Facilities Manager ready to lead the day-to-day operation of a diverse estate where your decisions make a real difference? The Supply Register is recruiting on behalf of Northumberland College for a Head of Estates to oversee operations across three unique campuses: the new Wansbeck campus in Ashington, the impressive Kirkley Hall campus with its working zoo, and the Berwick satellite campus. This is an exciting opportunity to join a collaborative Estates leadership team, creating safe, compliant and welcoming environments that support thousands of students, staff and visitors. About the Role Reporting to the Executive Director of Capital Projects and Estates, you ll lead the operational management of the estate across your campuses, managing in-house teams and specialist contractors to ensure safe, efficient and high-quality service delivery. This is a predominantly soft facilities management leadership role, covering cleaning, security, grounds maintenance, waste management and contractor performance, while supporting statutory compliance across the estate. Around 70% of the role is reactive, so you ll enjoy problem-solving, making decisions quickly and responding to operational challenges. You ll also help drive continuous improvement, sustainability initiatives and value for money across estate services. Key Responsibilities You ll be responsible for: • Leading and developing a team of two Team Leaders and six Estates Technicians. • Managing day-to-day estates operations across Ashington, Kirkley Hall and Berwick. • Ensuring campuses remain safe, compliant and operational. • Managing service contracts including cleaning, security, grounds maintenance, waste and specialist services. • Monitoring contractor performance, compliance and KPIs. • Managing budgets and delivering value for money. • Working with campus leaders and senior stakeholders to meet operational priorities. • Supporting statutory compliance, planned maintenance and legislative requirements. • Promoting health, safety and safeguarding across estates activities. • Driving sustainability, energy efficiency and environmental improvements. • Leading estates projects and operational improvements. • Responding to emergencies and providing occasional out-of-hours support. About You We re looking for an experienced estates or facilities management professional with strong operational leadership and excellent people skills. You ll be confident managing competing priorities, building relationships and making effective decisions in a fast-paced environment. Applications are welcomed from candidates with experience in: • Facilities Management • Commercial Property • Property Management • Student Accommodation • Social Housing • Estate Agencies and Lettings • Hospitality • Holiday Parks • Healthcare • Local Government • Multi-site operations Essential Criteria • Level 2 Maths and English (or equivalent). • Relevant management qualification or significant management experience. • Full UK driving licence and ability to travel across Northumberland. • Experience managing soft facilities services, contractors and operational teams. • Experience coordinating statutory compliance activities. • Strong knowledge of health and safety legislation. • Excellent communication, organisation and stakeholder management skills. • Good IT skills, including Microsoft Office and business systems. • Flexibility to respond to operational issues, including occasional emergencies. Desirable • Estates or Facilities Management experience within a complex estate. • IOSH or NEBOSH qualification. • Asbestos awareness or management qualification. • Experience managing estates projects. • Knowledge of Building Management Systems (BMS). • Understanding of sustainability and environmental management. • Experience developing estates policies and procedures. Why Join Northumberland College? Join an ambitious organisation investing in its estate, including the opening of the new Wansbeck campus, while becoming part of a supportive Estates leadership team. You ll benefit from: • 35 days annual leave plus Bank Holidays • Local Government Pension Scheme (LGPS) • Flexible working, including some home working after induction • MyLifestyle employee benefits platform with retail discounts • Optional dental, eye care and healthcare cash plans • NHS Fleet vehicle scheme • Free parking across all campuses • Ongoing professional development opportunities About The Supply Register The Supply Register partners with leading education organisations across the UK, connecting talented professionals with rewarding career opportunities. We are proud to be supporting Northumberland College in recruiting for this important leadership position. If you're ready to lead estates operations across a growing and diverse college estate, we'd love to hear from you. Apply today through The Supply Register. Safeguarding Statement The Supply Register and Northumberland College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS.
Head of Maintenance and Technical Projects Education Partnership North East ( Northumberland, Sunderland or Ashington College) - (Recruiting through The Supply Register) Salary: £51,295 - £53,128 per annum Contract: Full Time Permanent Location: Any EPNE Campus (Northumberland, Sunderland or Ashington) with travel across the region and flexible hybrid working. The Supply Register is delighted to be recruiting on behalf of Education Partnership North East (EPNE) for a newly created Head of Maintenance and Technical Projects position. EPNE is one of the North East s leading education providers, supporting students across Sunderland College, Northumberland College and Hartlepool Sixth Form. With a diverse estate of approximately 70 buildings across multiple campuses, this is an exciting opportunity to play a key role in shaping the future of the organisation s estates and facilities service. The Role Reporting to the Director of Estates, the Head of Maintenance and Technical Projects will provide regional leadership for all hard services, maintenance operations and technical projects across EPNE s estate. This is a senior operational role where you will lead a team, manage contractors, ensure statutory compliance and deliver a safe, reliable and value-for-money service. You will work closely with campus leaders, estates colleagues and external partners to ensure buildings remain fully operational and support the delivery of outstanding education. You will oversee areas including electrical and mechanical services, fire systems, gas, ventilation, air conditioning, planned maintenance and technical projects. While you do not need to be the technical expert in every discipline, you will have the knowledge and confidence to challenge contractors, manage performance and ensure high standards are maintained. Key Responsibilities Lead and develop the regional maintenance and technical teams. Ensure compliance across all hard services and statutory requirements. Manage maintenance contracts, contractor relationships and service delivery. Oversee technical projects, refurbishments and improvement works. Manage budgets and ensure value for money across estates services. Support procurement and tendering activity for technical contracts. Develop processes and systems to improve operational performance. Promote a strong health and safety culture across in-house and contracted teams. Work collaboratively with campus teams through regular site visits and inspections. Provide technical advice and support to senior estates leadership. About You You will be an experienced estates, facilities management, property or building services professional with a strong understanding of hard services and compliance within a complex environment. You will have experience of: Managing maintenance operations across a large or multi-site estate. Leading and developing teams. Managing contractors and technical service contracts. Delivering planned maintenance and improvement projects. Working with budgets, procurement and compliance requirements. Building effective relationships with stakeholders at all levels. A confident communicator who can engage with senior leaders, contractors and operational teams. A professional, approachable leadership style and the ability to drive positive change are essential. Experience from sectors including facilities management, commercial property, social housing, student accommodation, construction, manufacturing, healthcare, leisure or similar environments will be considered. Essential Requirements Leadership and management qualification (CMI Level 7 / ILM Level 5-7 or equivalent preferred) Project management qualification such as Prince2 or Agile PM NEBOSH, IOSH or equivalent Health & Safety qualification Level 2 Maths and English Full UK driving licence Benefits Competitive salary of £51,295 - £53,128 35 days annual leave plus bank holidays Local Government Pension Scheme (LGPS) Flexible working opportunities following induction MyLifestyle benefits platform offering employee discounts Optional health cash plan including dental and eye care NHS Fleet Scheme Free parking across Northumberland campuses Opportunities for professional development If you are an experienced estates or facilities professional looking for the opportunity to lead technical maintenance across a large and diverse education estate, we would love to hear from you. Safeguarding Statement The Supply Register and Northumberland College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS.
07/07/2026
Full time
Head of Maintenance and Technical Projects Education Partnership North East ( Northumberland, Sunderland or Ashington College) - (Recruiting through The Supply Register) Salary: £51,295 - £53,128 per annum Contract: Full Time Permanent Location: Any EPNE Campus (Northumberland, Sunderland or Ashington) with travel across the region and flexible hybrid working. The Supply Register is delighted to be recruiting on behalf of Education Partnership North East (EPNE) for a newly created Head of Maintenance and Technical Projects position. EPNE is one of the North East s leading education providers, supporting students across Sunderland College, Northumberland College and Hartlepool Sixth Form. With a diverse estate of approximately 70 buildings across multiple campuses, this is an exciting opportunity to play a key role in shaping the future of the organisation s estates and facilities service. The Role Reporting to the Director of Estates, the Head of Maintenance and Technical Projects will provide regional leadership for all hard services, maintenance operations and technical projects across EPNE s estate. This is a senior operational role where you will lead a team, manage contractors, ensure statutory compliance and deliver a safe, reliable and value-for-money service. You will work closely with campus leaders, estates colleagues and external partners to ensure buildings remain fully operational and support the delivery of outstanding education. You will oversee areas including electrical and mechanical services, fire systems, gas, ventilation, air conditioning, planned maintenance and technical projects. While you do not need to be the technical expert in every discipline, you will have the knowledge and confidence to challenge contractors, manage performance and ensure high standards are maintained. Key Responsibilities Lead and develop the regional maintenance and technical teams. Ensure compliance across all hard services and statutory requirements. Manage maintenance contracts, contractor relationships and service delivery. Oversee technical projects, refurbishments and improvement works. Manage budgets and ensure value for money across estates services. Support procurement and tendering activity for technical contracts. Develop processes and systems to improve operational performance. Promote a strong health and safety culture across in-house and contracted teams. Work collaboratively with campus teams through regular site visits and inspections. Provide technical advice and support to senior estates leadership. About You You will be an experienced estates, facilities management, property or building services professional with a strong understanding of hard services and compliance within a complex environment. You will have experience of: Managing maintenance operations across a large or multi-site estate. Leading and developing teams. Managing contractors and technical service contracts. Delivering planned maintenance and improvement projects. Working with budgets, procurement and compliance requirements. Building effective relationships with stakeholders at all levels. A confident communicator who can engage with senior leaders, contractors and operational teams. A professional, approachable leadership style and the ability to drive positive change are essential. Experience from sectors including facilities management, commercial property, social housing, student accommodation, construction, manufacturing, healthcare, leisure or similar environments will be considered. Essential Requirements Leadership and management qualification (CMI Level 7 / ILM Level 5-7 or equivalent preferred) Project management qualification such as Prince2 or Agile PM NEBOSH, IOSH or equivalent Health & Safety qualification Level 2 Maths and English Full UK driving licence Benefits Competitive salary of £51,295 - £53,128 35 days annual leave plus bank holidays Local Government Pension Scheme (LGPS) Flexible working opportunities following induction MyLifestyle benefits platform offering employee discounts Optional health cash plan including dental and eye care NHS Fleet Scheme Free parking across Northumberland campuses Opportunities for professional development If you are an experienced estates or facilities professional looking for the opportunity to lead technical maintenance across a large and diverse education estate, we would love to hear from you. Safeguarding Statement The Supply Register and Northumberland College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS.
Director of Estates Education Partnership North East ( Northumberland, Sunderland or Ashington College) - (Recruiting through The Supply Register) Salary: £51,295 - £53,128 per annum Contract: Full Time Permanent Location: Any EPNE Campus (Northumberland, Sunderland or Ashington) The Supply Register is delighted to be supporting Education Partnership North East in the appointment of a Director of Estates to lead the strategic and operational management of the college s estates function across all sites. This is a key leadership role within the organisation, reporting directly to the Vice Principal Corporate Services and working as part of the wider senior leadership structure. The successful candidate will provide vision, direction and expertise across estates, facilities management, compliance, sustainability and capital development, ensuring the college continues to provide safe, inspiring and high-quality environments for students, staff and visitors. This opportunity comes at an exciting time for the organisation, as the college continues to develop its estates strategy and invest in its future. The successful candidate will build on strong foundations, leading a skilled estates team and working collaboratively with senior leaders, curriculum teams and external partners to deliver an effective, sustainable and forward-thinking estates service. The Role As Director of Estates, you will take overall responsibility for the leadership and performance of the estates function across all college campuses. You will provide strategic oversight while ensuring the effective delivery of day-to-day operations, compliance requirements, planned maintenance, facilities management and estates improvement programmes. You will lead and support a number of Heads of service areas, creating a culture of excellence, accountability and continuous improvement. Key responsibilities will include: Developing and delivering the college s estates strategy, ensuring alignment with organisational priorities and future ambitions. Providing strategic and operational leadership across estates, facilities management, compliance and sustainability. Ensuring all college buildings and facilities are safe, compliant, fit for purpose and support an outstanding learning environment. Leading on statutory compliance including health and safety, fire safety, building safety and relevant legislative requirements. Managing estates budgets, forecasting, procurement activity and ensuring value for money. Overseeing capital projects, refurbishment programmes and estates developments in partnership with internal stakeholders and external contractors. Driving improvements in environmental performance, sustainability, energy management and waste reduction. Building strong relationships with senior leaders, staff, contractors, consultants and regulatory bodies. Ensuring robust reporting, governance and assurance processes are in place across the estates function. About You We are seeking an experienced estates professional who can combine technical expertise with strong leadership capability and strategic vision. You will have significant experience of managing complex estates and facilities operations, ideally within a large, multi-site environment. You will understand the challenges of leading estates services within a customer-focused organisation and have a proven ability to deliver improvements through effective leadership, collaboration and innovation. The successful candidate will demonstrate: Significant experience leading an estates or facilities management function. Experience managing large and complex property portfolios across multiple sites. Strong technical knowledge of estates management, compliance and statutory requirements. Experience of developing and delivering estates strategies and capital programmes. Proven ability to manage budgets, procurement processes and external contracts. Strong leadership skills with experience managing multidisciplinary teams. The ability to influence and build effective relationships with senior stakeholders. A proactive approach to sustainability, environmental improvement and continuous development. Qualifications and Experience Applicants should ideally hold: A relevant degree or professional qualification in Estates, Facilities Management, Property, Building Services or a related discipline. Membership of an appropriate professional body such as IWFM, RICS or CIOB. A recognised management or leadership qualification. A valid driving licence. Desirable qualifications include project management qualifications such as PRINCE2/MSP and a recognised health and safety qualification such as NEBOSH or equivalent. Why Join Education Partnership North East? This is an opportunity to make a significant impact within a leading education organisation, shaping the future of its estates and supporting an environment where students and staff can thrive. You will join an organisation committed to excellence, sustainability, inclusion and continuous improvement, with the opportunity to influence long-term estates development and strategic investment. How to Apply The Supply Register is managing this recruitment campaign on behalf of Education Partnership North East. If you are an experienced estates leader looking for your next strategic challenge, we would welcome your application. Safeguarding Statement The Supply Register and Northumberland College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS.
07/07/2026
Full time
Director of Estates Education Partnership North East ( Northumberland, Sunderland or Ashington College) - (Recruiting through The Supply Register) Salary: £51,295 - £53,128 per annum Contract: Full Time Permanent Location: Any EPNE Campus (Northumberland, Sunderland or Ashington) The Supply Register is delighted to be supporting Education Partnership North East in the appointment of a Director of Estates to lead the strategic and operational management of the college s estates function across all sites. This is a key leadership role within the organisation, reporting directly to the Vice Principal Corporate Services and working as part of the wider senior leadership structure. The successful candidate will provide vision, direction and expertise across estates, facilities management, compliance, sustainability and capital development, ensuring the college continues to provide safe, inspiring and high-quality environments for students, staff and visitors. This opportunity comes at an exciting time for the organisation, as the college continues to develop its estates strategy and invest in its future. The successful candidate will build on strong foundations, leading a skilled estates team and working collaboratively with senior leaders, curriculum teams and external partners to deliver an effective, sustainable and forward-thinking estates service. The Role As Director of Estates, you will take overall responsibility for the leadership and performance of the estates function across all college campuses. You will provide strategic oversight while ensuring the effective delivery of day-to-day operations, compliance requirements, planned maintenance, facilities management and estates improvement programmes. You will lead and support a number of Heads of service areas, creating a culture of excellence, accountability and continuous improvement. Key responsibilities will include: Developing and delivering the college s estates strategy, ensuring alignment with organisational priorities and future ambitions. Providing strategic and operational leadership across estates, facilities management, compliance and sustainability. Ensuring all college buildings and facilities are safe, compliant, fit for purpose and support an outstanding learning environment. Leading on statutory compliance including health and safety, fire safety, building safety and relevant legislative requirements. Managing estates budgets, forecasting, procurement activity and ensuring value for money. Overseeing capital projects, refurbishment programmes and estates developments in partnership with internal stakeholders and external contractors. Driving improvements in environmental performance, sustainability, energy management and waste reduction. Building strong relationships with senior leaders, staff, contractors, consultants and regulatory bodies. Ensuring robust reporting, governance and assurance processes are in place across the estates function. About You We are seeking an experienced estates professional who can combine technical expertise with strong leadership capability and strategic vision. You will have significant experience of managing complex estates and facilities operations, ideally within a large, multi-site environment. You will understand the challenges of leading estates services within a customer-focused organisation and have a proven ability to deliver improvements through effective leadership, collaboration and innovation. The successful candidate will demonstrate: Significant experience leading an estates or facilities management function. Experience managing large and complex property portfolios across multiple sites. Strong technical knowledge of estates management, compliance and statutory requirements. Experience of developing and delivering estates strategies and capital programmes. Proven ability to manage budgets, procurement processes and external contracts. Strong leadership skills with experience managing multidisciplinary teams. The ability to influence and build effective relationships with senior stakeholders. A proactive approach to sustainability, environmental improvement and continuous development. Qualifications and Experience Applicants should ideally hold: A relevant degree or professional qualification in Estates, Facilities Management, Property, Building Services or a related discipline. Membership of an appropriate professional body such as IWFM, RICS or CIOB. A recognised management or leadership qualification. A valid driving licence. Desirable qualifications include project management qualifications such as PRINCE2/MSP and a recognised health and safety qualification such as NEBOSH or equivalent. Why Join Education Partnership North East? This is an opportunity to make a significant impact within a leading education organisation, shaping the future of its estates and supporting an environment where students and staff can thrive. You will join an organisation committed to excellence, sustainability, inclusion and continuous improvement, with the opportunity to influence long-term estates development and strategic investment. How to Apply The Supply Register is managing this recruitment campaign on behalf of Education Partnership North East. If you are an experienced estates leader looking for your next strategic challenge, we would welcome your application. Safeguarding Statement The Supply Register and Northumberland College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS.
Facilities Officer - Canary Wharf Role Overview The Facilities Officer plays a key role in ensuring the NCG's Higher Education Centre in Canary Wharf provides a safe, secure, welcoming, and well-maintained environment for students, staff, visitors, and stakeholders. Working closely with the Centre Management team, landlords, contractors, and service providers, the postholder will support the efficient day-to-day operation of the building, ensuring compliance with health and safety standards and delivering an excellent customer experience. Key Responsibilities Facilities Management and Maintenance Support the effective day-to-day operation and upkeep of the HE Centre, ensuring facilities remain safe, clean, functional, and fit for purpose. Coordinate maintenance requests, repairs, and planned preventative maintenance activities through the building landlord and approved contractors. Conduct routine inspections of facilities, identifying and reporting issues promptly and ensuring timely resolution. Manage permits to work and ensure all maintenance activities are undertaken in accordance with landlord requirements and relevant legislation. Health, Safety and Compliance Promote and maintain a positive health and safety culture across the Centre. Support compliance with all relevant health, safety, environmental, and building regulations. Maintain accurate records relating to risk assessments, inspections, incidents, fire safety checks, and statutory compliance. Assist in ensuring fire safety systems, emergency procedures, first aid provisions, and evacuation arrangements are effective and regularly reviewed. Contractor and Supplier Management Liaise with and oversee external contractors, service providers, and landlord representatives to ensure works are completed safely and to agreed standards. Monitor contractor performance and compliance with site procedures, including induction and permit processes. Support the coordination of contract cleaning and other outsourced services to maintain high standards throughout the Centre. Deliveries and Logistics Coordination Manage the receipt and distribution of deliveries, supplies, and equipment. Coordinate access arrangements, loading requirements, and parking permits through the landlord where necessary. Ensure deliveries are handled efficiently and in accordance with site security and health and safety procedures. Space Management and Operational Support Assist with room layouts, furniture moves, and space planning activities to support teaching, events, and operational requirements. Support the preparation and setup of classrooms, meeting rooms, and communal areas. Monitor and replenish facilities-related supplies and equipment as required. Security and Access Control Work closely with Reception and building management teams to maintain a secure environment. Administer building access systems, including access cards, keys, and visitor procedures. Respond appropriately to security incidents and support investigations where required. Administration and Emergency Planning Maintain accurate facilities records, work requests, compliance documentation, and service logs. Raise and monitor facilities requests through landlord management systems and ensure issues are followed through to completion. Support business continuity planning and emergency response procedures, including fire evacuations and incident management. Skills, Knowledge and Experience Essential Excellent organisational skills with the ability to manage multiple priorities effectively. Strong problem-solving skills and a proactive approach to resolving operational issues. Knowledge of health and safety legislation and facilities management best practice. Excellent communication and interpersonal skills, with the ability to build positive relationships with students, staff, contractors, and visitors. Experience of coordinating contractors, suppliers, or facilities-related services. Competent IT skills and experience maintaining accurate records and documentation. Personal Attributes Professional, approachable, and customer-focused. Highly visible and proactive in supporting the day-to-day needs of the Centre. Able to work independently whilst contributing positively to a wider team. Committed to maintaining high standards of service, safety, and operational excellence. Flexible and adaptable in responding to changing operational requirements. Why Join Us? This is an exciting opportunity to contribute to the success of NCG's Higher Education Centre in Canary Wharf, helping to create an outstanding learning and working environment for students and colleagues. The Facilities Officer will play a vital role in ensuring the Centre operates efficiently, safely, and to the highest professional standards.
30/06/2026
Seasonal
Facilities Officer - Canary Wharf Role Overview The Facilities Officer plays a key role in ensuring the NCG's Higher Education Centre in Canary Wharf provides a safe, secure, welcoming, and well-maintained environment for students, staff, visitors, and stakeholders. Working closely with the Centre Management team, landlords, contractors, and service providers, the postholder will support the efficient day-to-day operation of the building, ensuring compliance with health and safety standards and delivering an excellent customer experience. Key Responsibilities Facilities Management and Maintenance Support the effective day-to-day operation and upkeep of the HE Centre, ensuring facilities remain safe, clean, functional, and fit for purpose. Coordinate maintenance requests, repairs, and planned preventative maintenance activities through the building landlord and approved contractors. Conduct routine inspections of facilities, identifying and reporting issues promptly and ensuring timely resolution. Manage permits to work and ensure all maintenance activities are undertaken in accordance with landlord requirements and relevant legislation. Health, Safety and Compliance Promote and maintain a positive health and safety culture across the Centre. Support compliance with all relevant health, safety, environmental, and building regulations. Maintain accurate records relating to risk assessments, inspections, incidents, fire safety checks, and statutory compliance. Assist in ensuring fire safety systems, emergency procedures, first aid provisions, and evacuation arrangements are effective and regularly reviewed. Contractor and Supplier Management Liaise with and oversee external contractors, service providers, and landlord representatives to ensure works are completed safely and to agreed standards. Monitor contractor performance and compliance with site procedures, including induction and permit processes. Support the coordination of contract cleaning and other outsourced services to maintain high standards throughout the Centre. Deliveries and Logistics Coordination Manage the receipt and distribution of deliveries, supplies, and equipment. Coordinate access arrangements, loading requirements, and parking permits through the landlord where necessary. Ensure deliveries are handled efficiently and in accordance with site security and health and safety procedures. Space Management and Operational Support Assist with room layouts, furniture moves, and space planning activities to support teaching, events, and operational requirements. Support the preparation and setup of classrooms, meeting rooms, and communal areas. Monitor and replenish facilities-related supplies and equipment as required. Security and Access Control Work closely with Reception and building management teams to maintain a secure environment. Administer building access systems, including access cards, keys, and visitor procedures. Respond appropriately to security incidents and support investigations where required. Administration and Emergency Planning Maintain accurate facilities records, work requests, compliance documentation, and service logs. Raise and monitor facilities requests through landlord management systems and ensure issues are followed through to completion. Support business continuity planning and emergency response procedures, including fire evacuations and incident management. Skills, Knowledge and Experience Essential Excellent organisational skills with the ability to manage multiple priorities effectively. Strong problem-solving skills and a proactive approach to resolving operational issues. Knowledge of health and safety legislation and facilities management best practice. Excellent communication and interpersonal skills, with the ability to build positive relationships with students, staff, contractors, and visitors. Experience of coordinating contractors, suppliers, or facilities-related services. Competent IT skills and experience maintaining accurate records and documentation. Personal Attributes Professional, approachable, and customer-focused. Highly visible and proactive in supporting the day-to-day needs of the Centre. Able to work independently whilst contributing positively to a wider team. Committed to maintaining high standards of service, safety, and operational excellence. Flexible and adaptable in responding to changing operational requirements. Why Join Us? This is an exciting opportunity to contribute to the success of NCG's Higher Education Centre in Canary Wharf, helping to create an outstanding learning and working environment for students and colleagues. The Facilities Officer will play a vital role in ensuring the Centre operates efficiently, safely, and to the highest professional standards.