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Head Of Housing Location: Delamere Street, CW1 2JZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: £ 39.53 Per Hour Job Ref: (phone number removed) Job Responsibilities Provide strategic leadership and direction for Housing Services within the Council. Lead the development and delivery of the Council s housing strategy in line with corporate objectives and statutory requirements. Oversee housing operations including homelessness prevention, housing advice, allocations, temporary accommodation, and housing standards. Ensure compliance with all relevant housing legislation, regulatory frameworks, and safeguarding responsibilities. Act as the Council s lead advisor on housing policy, strategy, and service delivery. Manage budgets effectively, ensuring financial control, value for money, and efficient resource allocation. Drive service improvement, transformation initiatives, and performance management across housing services. Build and maintain strong partnerships with registered providers, developers, voluntary sector organisations, and other stakeholders. Lead, motivate, and develop senior managers and wider housing teams to deliver high-quality, customer-focused services. Represent the Council at regional meetings, partnerships, and external forums. Prepare and present reports, briefings, and recommendations to senior leadership and elected members. Ensure robust risk management, governance, and performance reporting arrangements are in place. Person Specification Must Have Significant senior leadership experience within a housing or local authority environment. In-depth knowledge of housing legislation, homelessness duties, and regulatory requirements. Proven experience of strategic planning and delivering housing services at scale. Strong financial management experience, including budget oversight and resource planning. Demonstrated ability to lead organisational change and service transformation. Experience managing multi-disciplinary teams and developing high-performing services. Strong stakeholder management skills with the ability to influence at senior level. Excellent written and verbal communication skills, including report writing and presentations. Evidence of delivering measurable service improvements and performance outcomes. Eligibility to work in the UK. Nice to Have Relevant professional qualification in Housing, Public Administration, Planning, or related discipline. Experience working within a politically sensitive environment. Knowledge of regional housing markets and development frameworks. Experience working collaboratively with housing associations and private sector partners. Membership of a relevant professional body (e.g., CIH or equivalent). Experience leading digital transformation or innovation within housing services. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

Senior Estates Surveyor Location: Catmose, Oakham, LE15 6HP Start Date: ASAP Contract Duration: 3+ Months Working Hours: Three days per week, office-based Pay Rate: £185.00 Per Day Job Ref: OR23112 Job Responsibilities Maintain the property management database (Minerva) through regular reviews, updates, and delegated actions. Manage budgets and ensure the financial system (Unit4) accurately reflects the Council s position. Ensure all properties comply with relevant legislation, health and safety standards, and Council policies. Promote innovative and creative solutions to meet the Council s strategic vision for property services. Oversee the management of all Council-owned properties, ensuring they are well-maintained and used efficiently. Provide effective, efficient, and economic property advice to the Council and service providers. Develop and maintain effective working relationships with internal teams and external stakeholders. Manage the Council s property assets, including acquisitions, disposals, leases, and valuations. Ensure the property portfolio is reviewed annually and managed in line with statutory requirements and good practice. Manage outsourced annual fixed asset valuations and property insurance. Prepare the property department budget and monitor financial performance to ensure efficiency and accountability. Deliver departmental and personal targets, identifying training needs through one-to-one appraisals where necessary. Person Specification Must-Have Requirements MRICS qualification essential. Experience in property and asset management, including acquisitions, disposals, leases, and valuations. Strong knowledge of property legislation, health and safety standards, and compliance requirements. Proven ability to manage budgets and financial systems effectively. Excellent communication and stakeholder management skills. Competence in using property management systems (e.g., Minerva) and financial systems (e.g., Unit4). Nice-to-Have Requirements Experience in local government or public sector property management. Familiarity with outsourced property valuations and insurance management. Track record of promoting innovation in property service delivery. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

Estates Surveyor Location: Churchill Court, 2 Westmoreland Road, Bromley, BR1 1AS Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri Pay Rate: £300.31 Per Day Job Ref: OR23168 Job Responsibilities Manage a portfolio of council-owned properties within the Bromley area Provide professional estate management and surveying advice Undertake property inspections and condition assessments Manage lease agreements, renewals, rent reviews and negotiations Support asset management and regeneration projects Ensure compliance with statutory and regulatory requirements Liaise with tenants, contractors and internal departments Prepare reports and maintain accurate property records Person Specification Must-Have Requirements Relevant qualification in Estate Management, Surveying or a related field Membership of a recognised professional body (e.g. RICS) or working towards membership Experience in estate or asset management within a local authority or similar environment Strong knowledge of property legislation and regulations Ability to manage a varied property portfolio independently Good communication and negotiation skills Nice-to-Have Requirements Experience working within a housing or regeneration setting Knowledge of public sector governance and compliance processes Experience preparing committee reports or presenting to stakeholders DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

Compliance Contract Lead Asbestos, Gas, Water Building Services and Maintenance Location: Gosport, PO12 1EB Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri (08:00 to 16:00) Pay Rate: £450.00 per day Job Ref: (phone number removed) Job Responsibilities Lead and manage compliance contracts relating to Asbestos, Gas Safety, and Water Hygiene across the council s property portfolio. Ensure statutory compliance with all relevant health & safety legislation and building safety regulations . Monitor contractor performance, ensuring works are delivered to agreed standards, budgets, and timescales. Act as the subject matter expert for compliance in building services and maintenance. Oversee inspections, audits, certification, and remedial works to maintain full regulatory compliance. Manage compliance data, maintain accurate records, and provide performance reporting. Liaise with internal teams, contractors, and senior stakeholders to ensure safe and effective service delivery. Support risk management processes and ensure robust compliance monitoring frameworks are in place. Person Specification Must Have Strong experience in compliance contract management within building services or property maintenance. In-depth knowledge of asbestos management, gas safety regulations, and water hygiene (Legionella control) . Understanding of health & safety legislation and statutory compliance requirements. Experience managing contractors and monitoring performance against KPIs. Strong organisational skills and ability to manage multiple compliance streams. Excellent communication and stakeholder management skills. Eligibility to work in the UK. Nice to Have Relevant professional qualification in Building Services, Compliance, or Health & Safety . Experience working within local authority or public sector housing/property . Knowledge of compliance management systems and reporting tools. NEBOSH or equivalent health & safety certification. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

Compliance Contract Lead Electrical, Fire and Lift Services Building Maintenance Location: Gosport, PO12 1EB Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri (08:00 to 16:00) Pay Rate: £450.00 per day Job Ref: (phone number removed) Job Responsibilities Lead and manage compliance contracts covering electrical, fire safety and lift services. Ensure all statutory inspections, testing and remedial works are completed on time. Monitor contractor performance and service delivery against agreed standards. Review risk assessments, certification and compliance documentation. Provide technical advice to internal stakeholders on building compliance matters. Manage budgets, variations and contract documentation. Ensure full compliance with health and safety legislation and Council policies. Prepare performance reports and attend review meetings. Person Specification Must-Have Requirements Proven experience managing compliance contracts within building services or maintenance. Strong knowledge of electrical, fire safety and lift regulations. Experience overseeing statutory compliance and contractor performance. Good understanding of health and safety legislation. Strong organisational and communication skills. Eligibility to work in the UK. Nice-to-Have Requirements Experience working within a local authority or public sector environment. Relevant technical qualification in building services or a related field. Knowledge of housing or corporate property compliance frameworks. Important Information: An in-person interview is required. Appointment is subject to two satisfactory written references. Right to work checks, proof of identity, and verification of relevant qualifications will be completed before start. The successful candidate must adhere to Council policies, including Code of Conduct and Health and Safety requirements. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

Building Surveyor Location: Heddon Way, NE34 0NT Start Date: ASAP Contract Duration: 12+ Months Working Hours: Mon Fri, 09 00 Pay Rate: £20.66 per hour Job Ref: (phone number removed) Job Responsibilities Carry out building surveys across council-managed properties Support facilities management and building services operations Identify building defects and recommend appropriate remedial actions Ensure works comply with relevant health and safety legislation Liaise with contractors, colleagues, and internal stakeholders Maintain accurate records and reports relating to inspections and works Support compliance with statutory and regulatory requirements Person Specification Must-Have Requirements Relevant building surveying qualification or equivalent experience Valid CSCS trade card Asbestos Awareness certification Manual Handling training Working at Height training Abrasive Wheels training Full UK driving licence Right to work in the UK Ability to provide two written employment references (minimum six months coverage, including most recent employer) Willingness to undergo DBS checks and medical clearance if required Nice-to-Have Requirements Experience working within a local authority or public sector environment Knowledge of facilities management within large property portfolios Familiarity with NEPO procedures and documentation DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

Tenancy Relation Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per day Job Ref: (phone number removed) Job Responsibilities The role involves supporting the Team Manager in preventing or alleviating homelessness effectively and reducing the use of temporary accommodation by the Council. Key responsibilities include: Assessing, investigating, and verifying applications for the Housing Register under Part VI of the Housing Act 1996 and the Council s Allocations Scheme. Interviewing and verifying applicants making applications under Part VII of the Housing Act (1996). Determining the duty owed to households under the Homelessness Reduction Act (2017) and the Housing Act (1996). Ensuring the Council meets its statutory duties under the Homelessness Reduction Act 2017 and providing reliable data for the Council and the Department for Communities and Local Government. Supporting the Housing Solutions Leader in developing innovative solutions to prevent homelessness and reduce temporary accommodation use, with knowledge of relevant housing legislation. Providing rapid, effective responses to referrals and delivering a customer-friendly experience to resolve housing needs at first contact. Arranging and developing outreach surgeries and online platforms for public bodies and potential partners to deliver cross-cutting prevention work. Assessing customers' housing needs according to relevant housing legislation and ensuring compliance with safety and health standards. Handling enquiries, complaints, and correspondence from clients and their advocates, and preparing information for court cases. Liaising with customers, statutory organizations, advocates, and third-sector providers to find sustainable housing solutions for complex needs cases. Maintaining accurate service records to ensure compliance with reporting arrangements and providing management with performance information. Developing and maintaining positive relationships with clients, resident organizations, council officers, housing providers, and other stakeholders. Participating in relevant projects within and outside the section as appropriate. Person Specification Thorough understanding of Central London housing issues and access to social housing locally. Awareness of issues and initiatives facing local authority housing, and knowledge of relevant legislation. Experience in providing effective advice services to the public and implementing equality and diversity approaches. Proven experience of working in a team and effective record-keeping. Strong interpersonal skills, including active listening and advocacy. Excellent communication skills and the ability to write detailed technical letters and reports. Ability to gather information, interpret complex issues, and provide creative solutions. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Scheme Housing Officer Location: Cranmere Court, Warner Road, Camberwell, SE5 9ND Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.56 per day Job Ref: OR11068 Responsibilities Manage intensive housing operations effectively. Utilize Microsoft tools such as Outlook, Excel, Word, PowerPoint, Teams, and Zoom for daily tasks. Work independently with minimal onsite support as a lone worker. Handle customer complaints and provide excellent customer service. Maintain and update customer relationship systems and databases. Person Specification Experience in intensive housing management. Ability to walk up and down stairs as part of the job requirements. Strong verbal and written communication skills in English. Proven ability to manage time effectively and prioritize workload. Capable of multi-tasking and working under pressure. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Visiting Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per day Job Ref: (phone number removed) Responsibilities Complete home visits to temporary accommodation residents and those applying as homeless, ensuring data collection to shape services and identify high-need groups. Conduct dynamic risk assessments to identify health and safety concerns, including fire safety and evacuation capabilities. Verify accommodation suitability under relevant legislation and address disrepair issues by liaising with appropriate services. Identify and report suspected fraud related to housing tenancies or applications. Promote fire safety practices, including testing alarms and referring to the Housing Fire Safety Team when necessary. Support vulnerable residents by identifying abuse or neglect, ensuring they receive appropriate support. Advise residents on capital works plans and provide feedback to relevant teams. Capture and verify household data to ensure adequate tenant support. Encourage residents to complete Equality Monitoring forms to enhance service profiling. Respond to emergency incidents and integrate learning into service improvements. Provide tenancy and housing advice, referring residents to relevant departments when needed. Participate in service improvement initiatives and resident meetings to enhance service delivery. Communicate updates on homelessness prevention, estate improvements, and resident engagement projects. Identify complex cases for follow-up and coordinate with relevant teams to ensure service delivery. Facilitate referrals to support services, such as employment support and social care. Ensure timely, high-quality written correspondence and accurate record-keeping of home visits. Deliver empathetic and professional customer experiences, adhering to customer care standards. Comply with Data Protection Act and relevant legislation in all duties. Adhere to the Council s Health and Safety Policy and perform any additional reasonable duties. Person Specification Commitment to Equal Opportunity, Customer Care, and service delivery policies. GCSE pass in English and maths or equivalent qualifications. Experience in housing services, supporting tenancy sustainability, and working with support services. Knowledge of landlord obligations, safeguarding, and housing legislation. Excellent customer service skills and ability to work independently under pressure. Proficient in using technology and maintaining confidentiality. Strong communication skills, both written and oral, with a non-judgmental approach to diverse communities. Understanding of health, fire safety, welfare, and employment legislation. Ability to work flexibly and achieve performance indicators. Capacity to inspire change and provide guidance to residents. Commitment to Council values: Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Housing Options Triage & Support Officer Location: Wallfields, Hertford, SG13 8EQ Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 12.24 per day Job Ref: OR11066 Job Responsibilities This role involves being the initial point of contact for individuals seeking housing advice through various communication channels such as telephone, email, or in person. Key responsibilities include: Conducting initial assessments of customers' needs and circumstances. Booking housing assessments and directing customers to appropriate organizations for further assistance. Collecting necessary information and documentation to process housing register applications and allocate housing points. Person Specification The ideal candidate should possess the following attributes: Ability to work from the office at least twice a week. Strong communication skills to effectively interact with customers and stakeholders. Proficiency in using MS Teams for virtual interviews and meetings. Organizational skills to manage and prioritize multiple tasks efficiently. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Resident Liaison Officer Location: Whitchurch Rd, W11 4AT Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per hour Job Ref: (phone number removed) Responsibilities Provide seamless and proactive resident liaison advice, delivering front-line housing services for the transformation of Lancaster West into a model estate. Offer information and support to tenants and leaseholders affected by major works, ensuring best value communication and consultation procedures. Support the refurbishment team by delivering multi-channel services including face-to-face, telephone, and email, ensuring timely and empathetic customer updates. Ensure effective administration, working with the Lancaster West Neighbourhood Team and Grenfell Housing Services to meet council policies, performance standards, and customer satisfaction requirements. Liaise with contractors, set standards for engagement with residents, and coordinate resident information packs and updates. Coordinate temporary or permanent re-housing of residents as necessary. Advise Project Managers on the effects of capital works on residents and assist leaseholders with service charge payments for major works. Secure satisfactory outcomes in disputes involving access to dwellings or other resident issues. Efficiently process insurance and other claims submitted by residents. Arrange and attend meetings, presentations, and exhibitions for residents, including working outside normal hours as required. Design and conduct social surveys prior to major projects and maintain a customer feedback/complaints procedure. Identify vulnerable residents and ensure adequate long-term provision for their needs. Maintain systems for reporting defects and regularly review and suggest improvements for resident communication procedures. Manage front-line communication platforms and ensure high-quality responses to residents. Support complaint investigations and ensure updates are shared with colleagues. Champion pilot projects to improve services for residents and support various project tasks as needed. Develop and maintain administrative and support systems, assisting with project work and record-keeping of meetings. Provide a caring and professional customer experience and explore innovative ways to gather resident feedback. Person Specification Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and Maths or equivalent qualifications. Knowledge of the construction industry, site operations, health and safety matters, and current housing policy developments. Experience in social housing, local government, or customer-service environments, particularly with tenants and leaseholders undergoing major building works. Effective communication skills, both written and verbal, and the ability to maintain constructive relationships at all levels. Strong presentation, analytical, and problem-solving skills with the ability to plan work independently. Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word, and capable of creating spreadsheets and managing communications. Commitment to high-quality customer service and excellent organizational skills, including multi-tasking and prioritizing workloads. Ability to work as part of a team, with excellent interpersonal and networking skills to develop partnerships with staff and agencies. Excellent prioritization and negotiation skills, with the ability to work on own initiative. Passion for social housing as a public good and motivated to contribute to the recovery from the Grenfell Tower tragedy. Enthusiastic, conscientious, self-motivated, and willing to work outside office hours. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.