i-Jobs
Warwick, Warwickshire
Position: Head Of Housing (Housing) Location: Ansell Way, Warwick, CV34 4UL Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: PAYE: £37.40 per hour Job Reference: (phone number removed) Job Responsibilities Head of Housing Provide strategic and operational leadership for the Housing Service Area, ensuring customer-focused, efficient, and effective service delivery. Develop, implement, and monitor housing strategies, policies, service plans, and improvement programmes. Manage service budgets, resources, performance, and value for money to ensure effective financial control. Lead, motivate, and develop multi-disciplinary teams, promoting strong leadership, performance improvement, and positive organisational culture. Provide expert advice and guidance to the Chief Executive, Senior Leadership Team, elected members, and stakeholders on housing matters. Drive service transformation, innovation, partnership working, and continuous improvement across housing services. Ensure compliance with relevant housing legislation, regulatory requirements, safeguarding responsibilities, and council policies. Build effective relationships with partners, contractors, community organisations, and public sector agencies to improve service outcomes. Represent the Housing Service at committees, panels, meetings, and public forums where required. Lead strategic projects, manage risks, and support delivery of the Council s corporate priorities. Person Specification Qualifications & Experience Degree-level qualification in a relevant discipline or significant equivalent professional experience. Significant senior management experience within housing, local government, or a complex public sector environment. Proven experience leading housing strategies, policies, and service improvement programmes. Membership of a relevant professional body (e.g., Chartered Institute of Housing) and commitment to continuous professional development. Demonstrable experience managing large teams, budgets, and complex services. Strong track record of delivering measurable service improvements and value for money. Experience building effective relationships with stakeholders, partners, and service users. Experience managing complex projects and contracts is desirable. Knowledge, Skills & Abilities Comprehensive knowledge of housing legislation, regulatory standards, and social housing requirements. Ability to provide strategic advice and influence senior leaders and elected members. Strong leadership, communication, negotiation, and decision-making skills. Ability to manage change, improve performance, and deliver customer-focused services. Strong understanding of equality, diversity, and quality standards in service delivery. Ability to analyse complex issues, manage risks, and develop effective solutions. Other Requirements Ability to attend occasional evening meetings with councillors, residents, and stakeholders. Commitment to delivering high-quality, inclusive housing services. Ability to travel as required for the role. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Position: Head Of Housing (Housing) Location: Ansell Way, Warwick, CV34 4UL Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: PAYE: £37.40 per hour Job Reference: (phone number removed) Job Responsibilities Head of Housing Provide strategic and operational leadership for the Housing Service Area, ensuring customer-focused, efficient, and effective service delivery. Develop, implement, and monitor housing strategies, policies, service plans, and improvement programmes. Manage service budgets, resources, performance, and value for money to ensure effective financial control. Lead, motivate, and develop multi-disciplinary teams, promoting strong leadership, performance improvement, and positive organisational culture. Provide expert advice and guidance to the Chief Executive, Senior Leadership Team, elected members, and stakeholders on housing matters. Drive service transformation, innovation, partnership working, and continuous improvement across housing services. Ensure compliance with relevant housing legislation, regulatory requirements, safeguarding responsibilities, and council policies. Build effective relationships with partners, contractors, community organisations, and public sector agencies to improve service outcomes. Represent the Housing Service at committees, panels, meetings, and public forums where required. Lead strategic projects, manage risks, and support delivery of the Council s corporate priorities. Person Specification Qualifications & Experience Degree-level qualification in a relevant discipline or significant equivalent professional experience. Significant senior management experience within housing, local government, or a complex public sector environment. Proven experience leading housing strategies, policies, and service improvement programmes. Membership of a relevant professional body (e.g., Chartered Institute of Housing) and commitment to continuous professional development. Demonstrable experience managing large teams, budgets, and complex services. Strong track record of delivering measurable service improvements and value for money. Experience building effective relationships with stakeholders, partners, and service users. Experience managing complex projects and contracts is desirable. Knowledge, Skills & Abilities Comprehensive knowledge of housing legislation, regulatory standards, and social housing requirements. Ability to provide strategic advice and influence senior leaders and elected members. Strong leadership, communication, negotiation, and decision-making skills. Ability to manage change, improve performance, and deliver customer-focused services. Strong understanding of equality, diversity, and quality standards in service delivery. Ability to analyse complex issues, manage risks, and develop effective solutions. Other Requirements Ability to attend occasional evening meetings with councillors, residents, and stakeholders. Commitment to delivering high-quality, inclusive housing services. Ability to travel as required for the role. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
i-Jobs
Slough, Berkshire
Position: Housing Support Business Lead - Exec Location: SL1 2EJ, Remote Start Date: ASAP Contract Duration: 3+ Months Working Hours: 7.5 hours per week Pay Rate: PAYE: £481.52 per day Job Reference: OR(phone number removed) Job Responsibilities Support and maintain the Council's Housing Applications, including the NEC Integrated Housing Management System. Manage incidents, problems, changes, and releases to ensure system availability and performance. Monitor application performance and resolve technical issues within agreed service levels. Coordinate system testing, upgrades, deployments, and enhancements. Maintain data integrity, governance, and compliance with data protection requirements. Produce and maintain system documentation, procedures, and support materials. Support business change initiatives and identify opportunities for service improvement. Deliver user support, training, and knowledge transfer where required. Maintain business continuity, backup, and disaster recovery arrangements. Liaise with Housing Services, Digital teams, suppliers, and third-party vendors. Provide technical advice, reports, and recommendations to stakeholders. Ensure effective operational support and continuous improvement of Housing systems. Person Specification Essential Criteria Experience supporting NEC Housing applications or similar housing management systems. Strong background in ICT, Digital Services, or Technology Operations. Knowledge of IT Service Management (ITSM), including Incident, Problem, Change, and Release Management. Experience managing suppliers, vendors, and third-party support providers. Strong analytical and technical troubleshooting skills. Experience supporting system upgrades, business change, and service improvement. Knowledge of data governance, information management, and data protection. Excellent communication and stakeholder management skills. Ability to work independently and manage multiple priorities. Degree, NVQ Level 6, or equivalent relevant experience. Desirable Criteria Experience with the NEC Integrated Housing Management System. Local Government, Housing, or Public Sector experience. Knowledge of Housing Management processes and legislation. ITIL Foundation or higher certification. PRINCE2, Agile, MSP, or other project management qualification. Experience with cloud-based or SaaS applications. Membership of a relevant professional body (e.g. BCS). DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Position: Housing Support Business Lead - Exec Location: SL1 2EJ, Remote Start Date: ASAP Contract Duration: 3+ Months Working Hours: 7.5 hours per week Pay Rate: PAYE: £481.52 per day Job Reference: OR(phone number removed) Job Responsibilities Support and maintain the Council's Housing Applications, including the NEC Integrated Housing Management System. Manage incidents, problems, changes, and releases to ensure system availability and performance. Monitor application performance and resolve technical issues within agreed service levels. Coordinate system testing, upgrades, deployments, and enhancements. Maintain data integrity, governance, and compliance with data protection requirements. Produce and maintain system documentation, procedures, and support materials. Support business change initiatives and identify opportunities for service improvement. Deliver user support, training, and knowledge transfer where required. Maintain business continuity, backup, and disaster recovery arrangements. Liaise with Housing Services, Digital teams, suppliers, and third-party vendors. Provide technical advice, reports, and recommendations to stakeholders. Ensure effective operational support and continuous improvement of Housing systems. Person Specification Essential Criteria Experience supporting NEC Housing applications or similar housing management systems. Strong background in ICT, Digital Services, or Technology Operations. Knowledge of IT Service Management (ITSM), including Incident, Problem, Change, and Release Management. Experience managing suppliers, vendors, and third-party support providers. Strong analytical and technical troubleshooting skills. Experience supporting system upgrades, business change, and service improvement. Knowledge of data governance, information management, and data protection. Excellent communication and stakeholder management skills. Ability to work independently and manage multiple priorities. Degree, NVQ Level 6, or equivalent relevant experience. Desirable Criteria Experience with the NEC Integrated Housing Management System. Local Government, Housing, or Public Sector experience. Knowledge of Housing Management processes and legislation. ITIL Foundation or higher certification. PRINCE2, Agile, MSP, or other project management qualification. Experience with cloud-based or SaaS applications. Membership of a relevant professional body (e.g. BCS). DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
