Ascend Consulting

Account Manager, Property/ Estate Agents / Legal, Guildford, Surrey £26K Base, £32K OTE This leading conveyancing entrepreneurial business is requiring an Account Manager. As an Account Manager, you will play a key role in bringing in new clients and building strong, long-lasting relationships with agents. You ll be responsible for reaching out to potential clients to understand their legal needs around property transactions and offer tailored solutions to match. Excellent telephone skills are essential, as you ll need to confidently contact prospects, have meaningful conversations, and clearly explain our legal services. You ll handle the full process of engaging with clients over the phone, providing detailed information, answering questions, and building trust to generate interest. Your sales experience will be vital when presenting our services, negotiating terms, and closing deals. The role will involve regular face-to-face meetings and travel across London and the South East You ll be working to meet sales targets and KPIs, so strong people skills, a strategic approach, and a proven track record in sales are all vital to your success. In this role, you ll help drive the company s growth while ensuring clients are satisfied and well looked after. Key Responsibilities • Client Outreach & Quotation Proactively contact potential clients by phone to introduce our services, understand their individual needs, and provide tailored quotations. • Relationship Management Build and maintain strong working relationships with our network of agents and introducers. • Business Development Identify and pursue new business opportunities through market research, networking, and lead generation. • Collaboration & Coordination Work closely with our Legal and Client Services teams to ensure smooth transitions from initial contact to formal instruction. • Ongoing Client & Agent Support Provide ongoing support to clients and agents by conducting follow-up calls, addressing any questions or concerns, and ensuring all interactions are accurately documented. Candidates from an Estate Agent / Property background are preferred

Estate Agent Sales Negotiator, Conveyancing, Guildford, Surrey £32K OTE This leading conveyancing entrepreneurial business is requiring an Estate Agent. The Estate Agent should love talking to potential clients and be proficient in explaining to them how they work. They do not ask that you aggressively sell the company, but instead approach clients with a patient and friendly manor. You are expected to be able to confidently explain how the conveyancing process works whilst ensuring our clients understand what puts the client ahead of its competitors. In addition to talking with clientele, sending out quotes and following up on phone calls, you are expected to liaise with referrers to gain feedback on transactions and to ensure that everyone is kept happy and informed throughout the process. Everyone within the teams is handpicked not only for their experience in the field and the desire to do their very best throughout the workday, but also for their natural ability to be encouraging and supportive towards their colleagues. A cheerful and friendly disposition The ability to stay calm and professional during challenging phone calls An exceptional telephone manner A willingness to go the extra mile for our clients Scrupulous attention to detail Sound prioritisation and organisation skills The ability to work harmoniously as part of a dedicated team The ability to be self-motivated, enthusiastic and use initiative within your day-to-day work The ability to work efficiently under pressure whilst hitting targets and deadlines Someone who is confident learning new IT systems Someone with excellent communication skills; both written and verbal