LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ SHIFT PATTERN: 4 off, 4 off 42 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel. To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation. Duties and responsibilities: Operationally support in delivery of the agreed service level. Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution. Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team. Assist in maintaining compliance with all Health & Safety legislation. Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting. Ensure that any complaints are dealt with in a professional and timely manner. To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation. Ensure that all equipment provided to assist security is fully operational with any issues reported. Client liaison, working closely with the Centre Management Team and Security Supervisor. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Requirements Person Specification: • Has a one team approach • Able to take ownership of all situations to ensure tasks are completed • Flexible approach to change Essential: • Experience of working within the Security Industry • Holds SIA Security Licence - SG or DS • Excellent written and verbal communication skills. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work effectively within a team. • Proactive approach to learning in the role and identifying own training needs as appropriate. • Can "do" attitude • Excellent observational skills Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
04/08/2026
Full time
LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ SHIFT PATTERN: 4 off, 4 off 42 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel. To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation. Duties and responsibilities: Operationally support in delivery of the agreed service level. Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution. Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team. Assist in maintaining compliance with all Health & Safety legislation. Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting. Ensure that any complaints are dealt with in a professional and timely manner. To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation. Ensure that all equipment provided to assist security is fully operational with any issues reported. Client liaison, working closely with the Centre Management Team and Security Supervisor. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Requirements Person Specification: • Has a one team approach • Able to take ownership of all situations to ensure tasks are completed • Flexible approach to change Essential: • Experience of working within the Security Industry • Holds SIA Security Licence - SG or DS • Excellent written and verbal communication skills. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work effectively within a team. • Proactive approach to learning in the role and identifying own training needs as appropriate. • Can "do" attitude • Excellent observational skills Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: Dolphin Centre, Poole, BH15 1SZ SHIFT PATTERN: Wednesday to Saturday, 39 hours per week PAY RATE: £ 14.00 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! You will support the Soft Services Manager and Centre Operations Manager in the delivery of the operational management of the contract, ensuring that the operation is managed in line with company policies and procedures. You will also need to display the ability to lead and engage with the teams, to deliver and be able to work as part of a team in a physically demanding, fast paced environment that provides Cleaning and waste removal services for the client. Our teams consist of ambitious and motivated individuals who contribute to making a fun and friendly working environment. This role will include a variety of tasks including the following: To clean toilets of the centre, and wear company uniform at all times so that Dolphin Shopping Centres' reputation for professionalism and quality is never compromised. To ensure that all cleaning duties carried out are strictly in accordance with our standards so that quality work is delivered fully meeting/exceeding our expectations. To ensure that all work undertaken is strictly carried out in accordance with Dolphin & ABM's Health and Safety procedures. Moreover, to demonstrate their commitment to the fact that each Dolphin/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions. Whilst at the Centre to effectively assist with the public, evacuations etc. To make sure cleaning duties are completed as directed by The Soft Services Manager Moreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that continuous improvement' is the norm. To work in a proactive manner supporting/assisting colleagues whenever in a position to do so. To undertake ad hoc duties as directed/ operationally required. KEY RESPONSIBILITIES Working within our Cleaning and Yard waste removal teams in a retail shopping centre environment, carrying out duties effectively and efficiently. Duties will include leading and engaging a team to deliver high cleaning service both internally and externally in all areas of the shopping Centre, Clean and sanitize lifts, wipe all external & internal stainless-steel on lift doors / frames / lift runners wipe down and remove all smudges from mirrors, sweep and mop floors Cleaning restroom(s)/showers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, cleaning shower cubicle partition doors/walls, sweeping and mopping tile floors Set up, stock, and maintenance of cleaning equipment and supplies Monitor and maintain sanitation and organisation of assigned areas Assist Centre Managers when needed to ensure optimum service to clients Perform additional duties as needed, within reason Comply with monthly training sessions delivered by the supervisor/line manager as necessary Providing training to your team on the use of both ride-on sweepers and scrubber-dryers, along with other cleaning equipment. Ensuring that all equipment is kept clean, well maintained and in a safe working order. Ensuring that your team is responsive to any spillages and callouts from the clients on site team. Communicate effectively with your team and line manager - we all work together. Ensuring that yourself and your team wear protective clothing (PPE) and comply with Health & Safety legislation and policies. The post holder will need to be able to work on their own initiative as well as part of a team and exhibit excellent communication skills and be able to confidently communicate with their team members and those of the client. To Supervise Team and give guidance throughout shift. To Act as point of Contact for ABM on site in absence of Soft Services Manager. Requirements Able to use Excel, Word and able to create Purchase orders using ABM Apps and Software Previous Experience in Similar Cleaning/Supervisory Role Good inter-personal and communication skills High Attention to detail Ability to work under pressure Ability to quickly adapt to a remarkably busy operational environment A reliable and flexible approach to work Excellent Written and verbal skills in English Ability to use own initiative to identify and prioritise tasks Ability to work alone and as part of a team Approachable and courteous manner An understanding of the need for confidentiality and discretion in busy Shopping Centre QUALIFICATIONS Health and Safety Certificate IOSH Managing Safely Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
04/08/2026
Full time
LOCATION: Dolphin Centre, Poole, BH15 1SZ SHIFT PATTERN: Wednesday to Saturday, 39 hours per week PAY RATE: £ 14.00 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! You will support the Soft Services Manager and Centre Operations Manager in the delivery of the operational management of the contract, ensuring that the operation is managed in line with company policies and procedures. You will also need to display the ability to lead and engage with the teams, to deliver and be able to work as part of a team in a physically demanding, fast paced environment that provides Cleaning and waste removal services for the client. Our teams consist of ambitious and motivated individuals who contribute to making a fun and friendly working environment. This role will include a variety of tasks including the following: To clean toilets of the centre, and wear company uniform at all times so that Dolphin Shopping Centres' reputation for professionalism and quality is never compromised. To ensure that all cleaning duties carried out are strictly in accordance with our standards so that quality work is delivered fully meeting/exceeding our expectations. To ensure that all work undertaken is strictly carried out in accordance with Dolphin & ABM's Health and Safety procedures. Moreover, to demonstrate their commitment to the fact that each Dolphin/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions. Whilst at the Centre to effectively assist with the public, evacuations etc. To make sure cleaning duties are completed as directed by The Soft Services Manager Moreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that continuous improvement' is the norm. To work in a proactive manner supporting/assisting colleagues whenever in a position to do so. To undertake ad hoc duties as directed/ operationally required. KEY RESPONSIBILITIES Working within our Cleaning and Yard waste removal teams in a retail shopping centre environment, carrying out duties effectively and efficiently. Duties will include leading and engaging a team to deliver high cleaning service both internally and externally in all areas of the shopping Centre, Clean and sanitize lifts, wipe all external & internal stainless-steel on lift doors / frames / lift runners wipe down and remove all smudges from mirrors, sweep and mop floors Cleaning restroom(s)/showers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, cleaning shower cubicle partition doors/walls, sweeping and mopping tile floors Set up, stock, and maintenance of cleaning equipment and supplies Monitor and maintain sanitation and organisation of assigned areas Assist Centre Managers when needed to ensure optimum service to clients Perform additional duties as needed, within reason Comply with monthly training sessions delivered by the supervisor/line manager as necessary Providing training to your team on the use of both ride-on sweepers and scrubber-dryers, along with other cleaning equipment. Ensuring that all equipment is kept clean, well maintained and in a safe working order. Ensuring that your team is responsive to any spillages and callouts from the clients on site team. Communicate effectively with your team and line manager - we all work together. Ensuring that yourself and your team wear protective clothing (PPE) and comply with Health & Safety legislation and policies. The post holder will need to be able to work on their own initiative as well as part of a team and exhibit excellent communication skills and be able to confidently communicate with their team members and those of the client. To Supervise Team and give guidance throughout shift. To Act as point of Contact for ABM on site in absence of Soft Services Manager. Requirements Able to use Excel, Word and able to create Purchase orders using ABM Apps and Software Previous Experience in Similar Cleaning/Supervisory Role Good inter-personal and communication skills High Attention to detail Ability to work under pressure Ability to quickly adapt to a remarkably busy operational environment A reliable and flexible approach to work Excellent Written and verbal skills in English Ability to use own initiative to identify and prioritise tasks Ability to work alone and as part of a team Approachable and courteous manner An understanding of the need for confidentiality and discretion in busy Shopping Centre QUALIFICATIONS Health and Safety Certificate IOSH Managing Safely Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: Jackson Square Shopping Centre - Bishop's Stortford, CM23 3XH SHIFT PATTERN: 8.5 hours per week + Cover. (Rota of days and nights including weekends) PAY RATE: 14.63 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role. A Shopping Centre in Bishop's Stortford is a mixed enclosed and opened scheme with a mix of national brands, local independent traders and a main supermarket. Key responsibilities: Apply and conduct oneself at all times in accordance with the site Assignment and Emergency Instructions The prevention of accidents, injuries, crime, fire and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. To work inline with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Comply with the Data Protection Act. To provide a visible deterrent, reassuring the public To aid in reducing crime To ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. If necessary, attend court to give evidence To maintain your personal notebook in accordance with PACE Act 1984 To undertake all duties in a safe and secure manner, taking into account personal safety and the safety of your colleagues and the public To provide an efficient, helpful and smart image at all times. To alert the Control room operator of any person thought to be suspicious in any way. Be vigilant for suspicious packages or parcels, and know the Client's Procedures for evacuation if required. Check the mall and building for potential fire hazards. At no time should security take responsibility for keys of tenant premises. Mall patrols covering all external areas where required. S/O are not to patrol in pairs and not to stay in a one place. To complete required patrols upon request from supervisor. Including Car Park and basement. Monitor and check Toilet areas. To enforce Centres code of Conduct. To stop bicycles or skateboards being ridden through the mall. S/O are to check and support cleaners for spillages, full bins or other situations that require their attention Keep the mess room clean and tidy When covering the basement, to actively challenge those entering and make sure only authorised personnel are in the area. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. To follow all reasonable instruction given by those supervising or managing your activities and or area of work. Arrive for duty in good time and be ready for your shift start time. Maintain a neat appearance and dress in accordance with the ABM facility services dress code (only stud earrings and no hoodies) Complete documents in line with site requirements. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Take breaks as detailed by the shift running Supervisor. To advise Shared services manager should you need to leave site whilst on duty. Comply with absence reporting procedure (call the control room to advise that you will be absent before your shift). Follow correct opening and lock-up procedures and report any faults found on either task straight away. Always be courteous towards clients, tenants, customers and other employees. Record all incidents in the security DOB as well as in your personal pocket book. Complete Incident Reports for all reportable incidents to the required standard Consumption of alcohol on company premises is not allowed nor is reporting to work or being at work whilst under the influence of alcohol or other substances. This would be considered Gross Misconduct. To complete documentation with facts and not to falsify any records kept. No accepting any gifts or gratuities as per the Business Conduct Policy. Using mobile phones while on duty is not permitted (for emergencies ask permission from line manager) Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. Complete any other reasonable request set to you by your supervisor, Co-ordinator or Shared services manager. Interchanges with tenants are to be kept to a minimum, and always conducted in a professional manner. Requirements The successful candidate must hold SIA Door Supervisor Licence and, CCTV and First Aid qualifications are desirable but not essential. The role requires a high degree of flexibility, with shifts covering both days and nights, including weekends. The successful candidate will provide cover for annual leave, sickness absence, training courses, and support during large events held within the Centre. Full flexibility is essential, as working hours and shift patterns will vary according to operational requirements. Qualifications: Door Supervisor License (Required) CCTV License (Optional) First Aid Certificate (Optional) Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
27/07/2026
Seasonal
LOCATION: Jackson Square Shopping Centre - Bishop's Stortford, CM23 3XH SHIFT PATTERN: 8.5 hours per week + Cover. (Rota of days and nights including weekends) PAY RATE: 14.63 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role. A Shopping Centre in Bishop's Stortford is a mixed enclosed and opened scheme with a mix of national brands, local independent traders and a main supermarket. Key responsibilities: Apply and conduct oneself at all times in accordance with the site Assignment and Emergency Instructions The prevention of accidents, injuries, crime, fire and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. To work inline with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Comply with the Data Protection Act. To provide a visible deterrent, reassuring the public To aid in reducing crime To ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. If necessary, attend court to give evidence To maintain your personal notebook in accordance with PACE Act 1984 To undertake all duties in a safe and secure manner, taking into account personal safety and the safety of your colleagues and the public To provide an efficient, helpful and smart image at all times. To alert the Control room operator of any person thought to be suspicious in any way. Be vigilant for suspicious packages or parcels, and know the Client's Procedures for evacuation if required. Check the mall and building for potential fire hazards. At no time should security take responsibility for keys of tenant premises. Mall patrols covering all external areas where required. S/O are not to patrol in pairs and not to stay in a one place. To complete required patrols upon request from supervisor. Including Car Park and basement. Monitor and check Toilet areas. To enforce Centres code of Conduct. To stop bicycles or skateboards being ridden through the mall. S/O are to check and support cleaners for spillages, full bins or other situations that require their attention Keep the mess room clean and tidy When covering the basement, to actively challenge those entering and make sure only authorised personnel are in the area. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. To follow all reasonable instruction given by those supervising or managing your activities and or area of work. Arrive for duty in good time and be ready for your shift start time. Maintain a neat appearance and dress in accordance with the ABM facility services dress code (only stud earrings and no hoodies) Complete documents in line with site requirements. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Take breaks as detailed by the shift running Supervisor. To advise Shared services manager should you need to leave site whilst on duty. Comply with absence reporting procedure (call the control room to advise that you will be absent before your shift). Follow correct opening and lock-up procedures and report any faults found on either task straight away. Always be courteous towards clients, tenants, customers and other employees. Record all incidents in the security DOB as well as in your personal pocket book. Complete Incident Reports for all reportable incidents to the required standard Consumption of alcohol on company premises is not allowed nor is reporting to work or being at work whilst under the influence of alcohol or other substances. This would be considered Gross Misconduct. To complete documentation with facts and not to falsify any records kept. No accepting any gifts or gratuities as per the Business Conduct Policy. Using mobile phones while on duty is not permitted (for emergencies ask permission from line manager) Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. Complete any other reasonable request set to you by your supervisor, Co-ordinator or Shared services manager. Interchanges with tenants are to be kept to a minimum, and always conducted in a professional manner. Requirements The successful candidate must hold SIA Door Supervisor Licence and, CCTV and First Aid qualifications are desirable but not essential. The role requires a high degree of flexibility, with shifts covering both days and nights, including weekends. The successful candidate will provide cover for annual leave, sickness absence, training courses, and support during large events held within the Centre. Full flexibility is essential, as working hours and shift patterns will vary according to operational requirements. Qualifications: Door Supervisor License (Required) CCTV License (Optional) First Aid Certificate (Optional) Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
