HOUSING 21

Hours: Full time - 35 hours per week/ 70 hours over two weeks (nine-day fortnight) The role Join Housing 21 and play a key role in ensuring our centrally managed contracts deliver high-quality services, value for money, and full compliance with legislative and regulatory requirements. In this role, you will lead the management, planning, and delivery of a diverse portfolio of contracts, driving best practice in contract management and continuous service improvement. Working closely with procurement colleagues, you will act as the contract lead for tendering activities and support the successful delivery of strategic contracts across the organisation. You will: Lead the effective management and performance of centrally managed contracts. Ensure contracts deliver quality services, value for money, and compliance with relevant legislation. Work in partnership with procurement teams to support tendering and contract award processes. Monitor contractor performance and identify opportunities for continuous improvement. Ensure adherence to organisational governance requirements, including Health & Safety and GDPR obligations. Build strong relationships with internal stakeholders to maximise contract value and service delivery outcomes. This is an excellent opportunity for an experienced contract management professional who can influence stakeholders, drive performance, and ensure high standards of compliance and service delivery. While the role is home based the successful candidate will be required to attend meetings including team meetings at our head office in Birmingham as required. Curious to know more? If you re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached. We d love to meet you! What we re looking for The essential requirements for the role include: A professional knowledge and/or experience of contract management Demonstrable experience and proven track record of effective supplier and contract management Experience of working together with external suppliers to solve problems Ability to conduct independent investigations, to spot and highlight areas of concern, then recommending and delivering solutions Information gathering, reporting and monitoring systems Financial management and budgetary control techniques Knowledge and understanding of software including supplier portals and systems Experience of managing contract management processes i.e., from contract award to regular review, data analysis through individual contract lifecycle Experience of developing, managing, and monitoring projects. For example, contract mobilisations to ensure equal and effective access to stakeholders ensuring contracts deliver best value is achieved and delivered Proven experience in developing and implementing strategy Educated to degree level or relevant experience For example, working towards a sector related degree such as Membership in Chartered procurement and Supply or equivalent Why us? We support our employees to do what they do best, whether that s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made. An offer of employment will be subject to the satisfactory completion of a basic disclosure check, satisfactory references, and induction training. Closing date for applications: 23 June 2026 Stage 1 Interviews via Microsoft Teams: w/c 29th June. Stage 2 Interviews at Tricorn House: Wednesday 8th July 2026 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you re ready for a new challenge and able to make a difference, then come and join us!

25 hours per week Friday required, other days flexible Looking for a rewarding career where you can make a genuine difference every day? You don't need previous housing experience to join us. We're looking for people with great people skills, a positive attitude, and a passion for helping others. Whether you've worked in customer service, retail, hospitality, care, administration, education, community services, or another people-focused role, your experience could be exactly what we're looking for. This is a fantastic opportunity to start or develop a career in housing and retirement living while making a real impact on the lives of older people. What you'll be doing As an Assistant Local Housing Manager, you'll play a key role in creating a welcoming, safe and supportive environment for our residents. Working alongside the Local Housing Manager, you'll help residents live independently in their own homes, build positive relationships within the community, and support the smooth running of the scheme. No two days are the same. You could be: Supporting residents with day-to-day enquiries Building positive relationships and providing reassurance and guidance Helping residents access services and support when needed Promoting resident wellbeing and independence Assisting with community activities and resident engagement Helping ensure the building remains safe, secure and well managed Working with residents to resolve issues and create positive outcomes Supporting the Local Housing Manager with the day-to-day operation of the scheme What we're really looking for We're more interested in your skills and potential than your job title. You might be a great fit if you: Enjoy working with people and building relationships Are a good listener and communicator Stay calm and organised when managing different priorities Have a positive, can-do attitude Are confident using basic IT systems Can work independently and as part of a team Care about delivering excellent customer service Want a role where you can make a meaningful difference