CC Cousins Ltd
Rochester, Kent
Site Inspection Operative FM Salary: £30,000 - £35,000 per annum Location: Office and Field Based (Company Vehicle Provided) Role Overview The Site Inspection Operative is responsible for ensuring that all facilities maintenance works undertaken by our Electrical and Building Fabric (Multi-Trade) teams are completed to the highest standards of quality, safety and professionalism across our commercial, business and retail client portfolio. The role involves carrying out scheduled and ad-hoc site inspections, monitoring compliance with company procedures, identifying opportunities for improvement, and providing immediate support to resolve issues before they impact our customers. In addition to monitoring compliance, the Site Inspection Operative acts as an ambassador for CC Cousins' quality standards, championing excellent workmanship and promoting best practice across all operational teams. Key Responsibilities Carry out scheduled and ad-hoc quality inspections across live and completed maintenance works. Assess works against company standards, client specifications and industry best practice. Ensure engineers and operatives work safely and comply with all Health & Safety requirements, including the correct use of PPE. Identify defects, quality issues or non-compliance, ensuring appropriate corrective actions are implemented. Provide practical solutions to issues encountered on site to minimise disruption, reduce risk and limit potential damage. Produce clear inspection reports, photographic evidence and recommendations following each site visit. Work closely with Contract Managers, Supervisors and Engineers to improve quality standards and operational performance. Monitor recurring issues, identify trends and provide feedback to support continuous improvement across the business. Support engineers and operatives through constructive feedback while recognising and promoting excellent workmanship and best practice. Meet agreed monthly inspection targets and represent CC Cousins professionally, building positive relationships with clients and colleagues. Person Specification Essential Full UK Driving Licence. Experience within Facilities Maintenance, Construction, Electrical or Building Fabric environments. Good understanding of safe working practices and Health & Safety requirements. Strong communication and interpersonal skills. Ability to work independently, manage a varied workload and make sound decisions on site. Confident using mobile devices, tablets and Microsoft Office to complete inspection reports. Desirable Experience undertaking quality inspections or compliance audits. Knowledge of commercial facilities maintenance contracts. Key Performance Indicators Achievement of monthly site inspection targets. Compliance with company quality standards. Reduction in repeat visits and quality-related defects. Timely completion of inspection reports and corrective actions. Positive feedback from clients and operational managers, contributing to continuous improvement initiatives across the business. Package Company vehicle provided for business use. Company mobile phone, tablet, uniform and PPE. Company pension scheme. Ongoing training and professional development. Opportunity to play a key role in maintaining and enhancing CC Cousins' reputation for delivering high-quality facilities maintenance services.
Site Inspection Operative FM Salary: £30,000 - £35,000 per annum Location: Office and Field Based (Company Vehicle Provided) Role Overview The Site Inspection Operative is responsible for ensuring that all facilities maintenance works undertaken by our Electrical and Building Fabric (Multi-Trade) teams are completed to the highest standards of quality, safety and professionalism across our commercial, business and retail client portfolio. The role involves carrying out scheduled and ad-hoc site inspections, monitoring compliance with company procedures, identifying opportunities for improvement, and providing immediate support to resolve issues before they impact our customers. In addition to monitoring compliance, the Site Inspection Operative acts as an ambassador for CC Cousins' quality standards, championing excellent workmanship and promoting best practice across all operational teams. Key Responsibilities Carry out scheduled and ad-hoc quality inspections across live and completed maintenance works. Assess works against company standards, client specifications and industry best practice. Ensure engineers and operatives work safely and comply with all Health & Safety requirements, including the correct use of PPE. Identify defects, quality issues or non-compliance, ensuring appropriate corrective actions are implemented. Provide practical solutions to issues encountered on site to minimise disruption, reduce risk and limit potential damage. Produce clear inspection reports, photographic evidence and recommendations following each site visit. Work closely with Contract Managers, Supervisors and Engineers to improve quality standards and operational performance. Monitor recurring issues, identify trends and provide feedback to support continuous improvement across the business. Support engineers and operatives through constructive feedback while recognising and promoting excellent workmanship and best practice. Meet agreed monthly inspection targets and represent CC Cousins professionally, building positive relationships with clients and colleagues. Person Specification Essential Full UK Driving Licence. Experience within Facilities Maintenance, Construction, Electrical or Building Fabric environments. Good understanding of safe working practices and Health & Safety requirements. Strong communication and interpersonal skills. Ability to work independently, manage a varied workload and make sound decisions on site. Confident using mobile devices, tablets and Microsoft Office to complete inspection reports. Desirable Experience undertaking quality inspections or compliance audits. Knowledge of commercial facilities maintenance contracts. Key Performance Indicators Achievement of monthly site inspection targets. Compliance with company quality standards. Reduction in repeat visits and quality-related defects. Timely completion of inspection reports and corrective actions. Positive feedback from clients and operational managers, contributing to continuous improvement initiatives across the business. Package Company vehicle provided for business use. Company mobile phone, tablet, uniform and PPE. Company pension scheme. Ongoing training and professional development. Opportunity to play a key role in maintaining and enhancing CC Cousins' reputation for delivering high-quality facilities maintenance services.
