Your new company A leading real estate and property development organisation whose purpose is to create and manage sustainable properties which deliver strong outcomes to their stakeholders on a long-term basis. They develop and own some of the most high-quality campuses across central London and pride themselves on their ambitious, innovative and sustainable projects throughout the country. Your new role A Smart Adoption Manager is required to join the organisation to work closely with clients to focus on adoption of Smart building technologies, including MyPass, MyBuilding and other smart platforms across deployed buildings. The Smart Adoption Manager will also shape and define the evolving catalogue of demised and data-driven smart services, working with Leasing, Asset Management, Storey and Property Management teams to bring clarity, viability and commercial insights to new offerings. The Smart Adoption Manager will be required to work directly with on-site teams, Technical Service Managers and Property Management leadership to embed digital access as the default Operating model. They will translate smart platform capability into day-to-day user behaviours, ensuring frictionless and confident usage across the portfolio. The role will also include developing simple guidance, playbooks, escalation routes and support materials that make digital adoption intuitive and repeatable. What you'll need to succeed Experience of driving adoption of smart buildings technology Strong customer-facing experience with the ability to build trusted relationships Business Analysis mindset with strong problem-solving and requirement-gathering skills Background in customer success or similar stakeholder-centric roles Experience liaising with product vendors Supplier management experience Good understanding of smart buildings, IoT platforms and/ or digital access technologies What you'll get in return Basic salary up to 80,000 Discretionary bonus (up to 20%) Free shares 15% non-contributory pension Several other excellent benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
12/03/2026
Full time
Your new company A leading real estate and property development organisation whose purpose is to create and manage sustainable properties which deliver strong outcomes to their stakeholders on a long-term basis. They develop and own some of the most high-quality campuses across central London and pride themselves on their ambitious, innovative and sustainable projects throughout the country. Your new role A Smart Adoption Manager is required to join the organisation to work closely with clients to focus on adoption of Smart building technologies, including MyPass, MyBuilding and other smart platforms across deployed buildings. The Smart Adoption Manager will also shape and define the evolving catalogue of demised and data-driven smart services, working with Leasing, Asset Management, Storey and Property Management teams to bring clarity, viability and commercial insights to new offerings. The Smart Adoption Manager will be required to work directly with on-site teams, Technical Service Managers and Property Management leadership to embed digital access as the default Operating model. They will translate smart platform capability into day-to-day user behaviours, ensuring frictionless and confident usage across the portfolio. The role will also include developing simple guidance, playbooks, escalation routes and support materials that make digital adoption intuitive and repeatable. What you'll need to succeed Experience of driving adoption of smart buildings technology Strong customer-facing experience with the ability to build trusted relationships Business Analysis mindset with strong problem-solving and requirement-gathering skills Background in customer success or similar stakeholder-centric roles Experience liaising with product vendors Supplier management experience Good understanding of smart buildings, IoT platforms and/ or digital access technologies What you'll get in return Basic salary up to 80,000 Discretionary bonus (up to 20%) Free shares 15% non-contributory pension Several other excellent benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A leading real estate and property development organisation whose purpose is to create and manage sustainable properties which deliver strong outcomes to their stakeholders on a long-term basis. They develop and own some of the most high-quality campuses across central London and pride themselves on their ambitious, innovative and sustainable projects throughout the country. Your new role A Smart Adoption Manager is required to join the organisation to work closely with clients to focus on adoption of Smart building technologies, including MyPass, MyBuilding and other smart platforms across deployed buildings. The Smart Adoption Manager will also shape and define the evolving catalogue of demised and data-driven smart services, working with Leasing, Asset Management, Storey and Property Management teams to bring clarity, viability and commercial insights to new offerings. The Smart Adoption Manager will be required to work directly with on-site teams, Technical Service Managers and Property Management leadership to embed digital access as the default Operating model. They will translate smart platform capability into day-to-day user behaviours, ensuring frictionless and confident usage across the portfolio. The role will also include developing simple guidance, playbooks, escalation routes and support materials that make digital adoption intuitive and repeatable. What you'll need to succeed Experience of driving adoption of smart buildings technology Strong customer-facing experience with the ability to build trusted relationships Business Analysis mindset with strong problem-solving and requirement-gathering skills Background in customer success or similar stakeholder-centric roles Experience liaising with product vendors Supplier management experience Good understanding of smart buildings, IoT platforms and/ or digital access technologies What you'll get in return Basic salary up to 80,000 Discretionary bonus (up to 20%) Free shares 15% non-contributory pension Several other excellent benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
12/03/2026
Full time
Your new company A leading real estate and property development organisation whose purpose is to create and manage sustainable properties which deliver strong outcomes to their stakeholders on a long-term basis. They develop and own some of the most high-quality campuses across central London and pride themselves on their ambitious, innovative and sustainable projects throughout the country. Your new role A Smart Adoption Manager is required to join the organisation to work closely with clients to focus on adoption of Smart building technologies, including MyPass, MyBuilding and other smart platforms across deployed buildings. The Smart Adoption Manager will also shape and define the evolving catalogue of demised and data-driven smart services, working with Leasing, Asset Management, Storey and Property Management teams to bring clarity, viability and commercial insights to new offerings. The Smart Adoption Manager will be required to work directly with on-site teams, Technical Service Managers and Property Management leadership to embed digital access as the default Operating model. They will translate smart platform capability into day-to-day user behaviours, ensuring frictionless and confident usage across the portfolio. The role will also include developing simple guidance, playbooks, escalation routes and support materials that make digital adoption intuitive and repeatable. What you'll need to succeed Experience of driving adoption of smart buildings technology Strong customer-facing experience with the ability to build trusted relationships Business Analysis mindset with strong problem-solving and requirement-gathering skills Background in customer success or similar stakeholder-centric roles Experience liaising with product vendors Supplier management experience Good understanding of smart buildings, IoT platforms and/ or digital access technologies What you'll get in return Basic salary up to 80,000 Discretionary bonus (up to 20%) Free shares 15% non-contributory pension Several other excellent benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A leading real estate and property development organisation whose purpose is to create and manage sustainable properties which deliver strong outcomes to their stakeholders on a long-term basis. They develop and own some of the most high-quality campuses across central London and pride themselves on their ambitious, innovative and sustainable projects throughout the country. Your new role A Smart Adoption Manager is required to join the organisation to work closely with clients to focus on adoption of Smart building technologies, including MyPass, MyBuilding and other smart platforms across deployed buildings. The Smart Adoption Manager will also shape and define the evolving catalogue of demised and data-driven smart services, working with Leasing, Asset Management, Storey and Property Management teams to bring clarity, viability and commercial insights to new offerings. The Smart Adoption Manager will be required to work directly with on-site teams, Technical Service Managers and Property Management leadership to embed digital access as the default Operating model. They will translate smart platform capability into day-to-day user behaviours, ensuring frictionless and confident usage across the portfolio. The role will also include developing simple guidance, playbooks, escalation routes and support materials that make digital adoption intuitive and repeatable. What you'll need to succeed Experience of driving adoption of smart buildings technology Strong customer-facing experience with the ability to build trusted relationships Business Analysis mindset with strong problem-solving and requirement-gathering skills Background in customer success or similar stakeholder-centric roles Experience liaising with product vendors Supplier management experience Good understanding of smart buildings, IoT platforms and/ or digital access technologies What you'll get in return Basic salary up to 80,000 Discretionary bonus (up to 20%) Free shares 15% non-contributory pension Several other excellent benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
12/03/2026
Full time
Your new company A leading real estate and property development organisation whose purpose is to create and manage sustainable properties which deliver strong outcomes to their stakeholders on a long-term basis. They develop and own some of the most high-quality campuses across central London and pride themselves on their ambitious, innovative and sustainable projects throughout the country. Your new role A Smart Adoption Manager is required to join the organisation to work closely with clients to focus on adoption of Smart building technologies, including MyPass, MyBuilding and other smart platforms across deployed buildings. The Smart Adoption Manager will also shape and define the evolving catalogue of demised and data-driven smart services, working with Leasing, Asset Management, Storey and Property Management teams to bring clarity, viability and commercial insights to new offerings. The Smart Adoption Manager will be required to work directly with on-site teams, Technical Service Managers and Property Management leadership to embed digital access as the default Operating model. They will translate smart platform capability into day-to-day user behaviours, ensuring frictionless and confident usage across the portfolio. The role will also include developing simple guidance, playbooks, escalation routes and support materials that make digital adoption intuitive and repeatable. What you'll need to succeed Experience of driving adoption of smart buildings technology Strong customer-facing experience with the ability to build trusted relationships Business Analysis mindset with strong problem-solving and requirement-gathering skills Background in customer success or similar stakeholder-centric roles Experience liaising with product vendors Supplier management experience Good understanding of smart buildings, IoT platforms and/ or digital access technologies What you'll get in return Basic salary up to 80,000 Discretionary bonus (up to 20%) Free shares 15% non-contributory pension Several other excellent benefits Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems. Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and customer service teams to ensure works are completed within KPIs and service standards. Maintain accurate records of jobs, progress notes, and outcomes within housing management systems. Support in reporting on performance, missed appointments, and schedule adherence. Handle urgent scheduling changes and re-prioritise tasks as needed throughout the day. Provide general administrative and planning support as required by the wider team. Skills & Experience Required Experience using DRS (Dynamic Resource Scheduling) within a housing or maintenance environment - highly desirable. Strong knowledge of housing repairs processes and/or social housing operations. Excellent organisational and multitasking skills. Confident about using IT systems and able to pick up new software quickly. Strong communication skills when dealing with tenants, operatives, and internal teams. Ability to remain calm under pressure and handle fast-paced scheduling demands. Attention to detail and commitment to delivering a high-quality service. What We're Looking For Someone reliable, proactive, and able to work independently. A team player who contributes positively to service delivery. Someone who is comfortable working on-site five days per week in a busy office environment. Immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
25/02/2026
Seasonal
We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems. Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and customer service teams to ensure works are completed within KPIs and service standards. Maintain accurate records of jobs, progress notes, and outcomes within housing management systems. Support in reporting on performance, missed appointments, and schedule adherence. Handle urgent scheduling changes and re-prioritise tasks as needed throughout the day. Provide general administrative and planning support as required by the wider team. Skills & Experience Required Experience using DRS (Dynamic Resource Scheduling) within a housing or maintenance environment - highly desirable. Strong knowledge of housing repairs processes and/or social housing operations. Excellent organisational and multitasking skills. Confident about using IT systems and able to pick up new software quickly. Strong communication skills when dealing with tenants, operatives, and internal teams. Ability to remain calm under pressure and handle fast-paced scheduling demands. Attention to detail and commitment to delivering a high-quality service. What We're Looking For Someone reliable, proactive, and able to work independently. A team player who contributes positively to service delivery. Someone who is comfortable working on-site five days per week in a busy office environment. Immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
