Pertemps London

A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.

Facilities / Maintenance Operative (Student Accommodation) Location: London Start Date: 24th August 2026 Contract Length: 1 Month Temporary Assignment Pay Rate: 15.44 per hour PAYE Hours: 37.5 hours per week, 9:00am and 5:00pm, Monday to Sunday The Role We are currently recruiting for a Facilities / Maintenance Operative to join a busy student accommodation site in London on a temporary 1-month contract. This is a hands-on role supporting the day-to-day maintenance and upkeep of the property, ensuring residents enjoy a safe, comfortable, and well-maintained living environment. Key Responsibilities Carry out general maintenance and repair tasks across the accommodation. Resolve maintenance issues including: Basic plumbing repairs Minor electrical works Window and door repairs Basic decorating and plastering tasks Complete planned maintenance inspections and remedial works. Respond promptly to maintenance and health & safety issues. Log and update maintenance requests using internal systems. Ensure high standards of presentation, cleanliness, and safety across the site. Deliver excellent customer service to students and visitors. Work closely with the wider facilities team to maintain operational standards. Requirements Previous experience in a facilities, maintenance, caretaker, handyman, or building maintenance role. Good all-round maintenance skills, including basic plumbing and electrical knowledge. Strong problem-solving skills and ability to work independently. Comfortable using technology to log and update jobs. Excellent customer service and communication skills. Ability to work effectively as part of a team. What's on Offer? Competitive pay of 15.44 per hour Immediate start available from 24th August 2026 Opportunity to gain experience within a leading student accommodation environment Friendly and supportive team If you have maintenance experience and are available for an immediate temporary assignment, we'd love to hear from you. Apply today!

Multi Trade Operative London (Student Accommodation Buildings) 19.39 per hour Start Date: 24th August Initial 1-Month Temporary Assignment 37.5 Hours per Week, 5 days between Monday to Sunday Are you an experienced Multi Trade Operative looking for your next opportunity? We are currently recruiting on behalf of a leading student accommodation provider for a skilled Multi Trade Operative to support the maintenance and upkeep of student residential properties across London. This is an excellent opportunity to join a busy facilities team, carrying out a variety of maintenance and repair tasks within occupied student accommodation buildings. Key Responsibilities Carry out responsive repairs and maintenance across student accommodation properties. Deliver planned preventative maintenance (PPM) works. Diagnose and rectify building defects and maintenance issues. Complete electrical and general multi-trade maintenance tasks. Ensure all work is completed safely and in line with health and safety legislation. Conduct dynamic risk assessments before undertaking work. Maintain accurate records through digital job management systems. Identify and report additional maintenance requirements. Deliver a high standard of workmanship and customer service at all times. Ensure properties remain safe, secure, warm and fully operational for residents. Skills & Experience Required Previous experience working as a Multi Trade Operative, Maintenance Operative, Facilities Technician or similar. Practical experience within construction, maintenance or facilities management environments. NVQ Level 2 in Electrical or Plumbing. Additional trade qualifications (plumbing, carpentry, painting & decorating, etc.) would be advantageous. Good understanding of health and safety regulations and safe systems of work. Competent in the safe use of tools and equipment. Strong problem-solving skills and attention to detail. Ability to work independently and manage a varied workload. Excellent communication skills. If you have multi-trade maintenance experience and are available to start on 24th August, we'd love to hear from you. Apply today to be considered for this exciting temporary opportunity.

Painter & Decorator (Student Accommodation) Location: London Start Date: 24th August 2026 Contract Length: Temporary Assignment Until October 2026 Pay Rate: 15.44 per hour PAYE Hours: 37.5 hours per week, 9:00am to 5:00pm, Monday to Sunday (5 days out of 7) The Role We are currently recruiting for a Painter & Decorator / Maintenance Operative to join a busy student accommodation site in London on a temporary 1-month contract. This is a hands-on role ideal for an experienced painter and decorator who also has basic DIY and maintenance skills. You will play a key role in preparing rooms and communal areas to a high standard, ensuring residents enjoy a clean, safe, and well-presented living environment. Key Responsibilities Carry out painting and decorating works across student bedrooms, communal areas, and shared facilities. Prepare surfaces including sanding, filling, and minor repair work before painting. Complete touch-ups, redecoration projects, and refresh works to maintain the appearance of the property. Undertake basic DIY and general maintenance tasks. Conduct routine inspections and identify maintenance issues. Ensure work areas are kept clean, tidy, and safe at all times. Update completed works using internal systems where required. Deliver excellent customer service when interacting with residents and site staff. Support the wider facilities team with general upkeep of the accommodation. Requirements Previous experience as a Painter & Decorator, Multi-Trade Operative, Handyperson, or Maintenance Operative. Strong painting and decorating skills with experience of surface preparation, filling, sanding, and finishing work. Basic DIY and maintenance skills, including minor repairs and general handyman duties. Ability to work independently and manage workloads effectively. Good attention to detail and pride in delivering high-quality work. Comfortable using a mobile device or tablet to update jobs. Friendly and professional approach with good communication skills. What's on Offer? Competitive pay of 15.44 per hour PAYE Immediate start from 24th August 2026 Short-term opportunity with a well-established student accommodation provider Friendly and supportive working environment Opportunity to gain experience within a fast-paced facilities team If you're an experienced Painter & Decorator with practical DIY skills and are available for an immediate temporary assignment, we'd love to hear from you. Apply today!

A well-established housing provider is seeking an experienced and proactive Housing Officer to join their team on an initial 3-month interim contract , with the potential for the position to become permanent. Working Pattern: 5 days per week on-site Contract: 3 months initially, with potential to become permanent Rate: 22 - 23 per hour Driving Requirement: Full UK driving licence and access to a vehicle Portfolio: 500+ properties across London The successful candidate will take responsibility for managing a substantial portfolio of 500+ properties across London , delivering a high-quality tenancy management service while supporting the wider housing team. This is a hands-on role requiring strong knowledge of tenancy management, income recovery, voids, nominations and neighbourhood management. You will also be expected to act as a positive role model and source of support to other housing staff , sharing knowledge, promoting good practice and helping to maintain high standards across the service. Key Responsibilities Manage a portfolio of 500+ residential properties across London , ensuring effective tenancy and neighbourhood management. Take full responsibility for the day-to-day management of tenancies, from tenancy commencement through to tenancy termination. Provide professional and proactive advice to residents on tenancy matters, housing management issues and service requests. Manage rent arrears and income recovery , taking appropriate action to maximise rental income and minimise arrears. Identify early warning signs of tenancy failure and implement appropriate interventions to sustain tenancies. Manage void properties , working closely with repairs and other internal teams to minimise void periods and ensure properties are returned to lettable standard. Manage nominations and lettings , ensuring properties are allocated appropriately and in accordance with relevant policies and procedures. Conduct tenancy visits, inspections and neighbourhood visits across the London portfolio. Investigate and resolve tenancy breaches, anti-social behaviour, unauthorised occupation and other tenancy management issues. Work collaboratively with residents, local authorities, contractors and partner agencies to resolve complex housing matters. Maintain accurate and comprehensive records on housing management systems, ensuring cases and actions are fully documented. Monitor outstanding actions and proactively progress cases through to resolution. Provide a visible and customer-focused housing management service across the organisation's housing stock. Support the identification and resolution of recurring housing management issues and contribute to continuous service improvement. Act as a role model for housing staff , providing guidance, knowledge sharing and practical support to colleagues. Promote consistency, professionalism and best practice across the housing service. Support colleagues with complex tenancy cases and provide advice on appropriate housing management interventions. Work collaboratively with senior management to achieve key housing performance targets and service objectives. Ensure all activities comply with relevant housing legislation, regulatory requirements, organisational policies and procedures. Travel regularly across London to undertake property visits, resident meetings, inspections and other operational duties. Essential Experience Proven experience working as a Housing Officer, Tenancy Manager, Neighbourhood Officer or similar housing management professional . Strong experience managing a substantial residential housing portfolio, ideally 500+ properties . Comprehensive knowledge of tenancy management and housing management procedures . Practical experience of income recovery, rent arrears and tenancy sustainment . Experience managing voids and lettings . Experience of nominations and allocations within social housing. Strong understanding of tenancy enforcement, tenancy breaches and housing-related case management. Experience working within a housing association, local authority or social housing environment . Ability to manage competing priorities and a high-volume caseload effectively. Strong communication, negotiation and interpersonal skills. Ability to work independently while contributing effectively to a wider housing team. Demonstrable ability to support, mentor and act as a role model to other housing professionals . Full UK driving licence and access to a vehicle. Willingness and ability to work 5 days per week on-site and travel across London as required. APPLY NOW for the Housing Officer role.