Arco Recruitment Ltd

Our client is seeking an experienced and commercially minded Plumbing & Heating Manager to lead and develop the plumbing and heating department within their busy builder s merchant. This is a key management role responsible for driving sales, managing stock, leading the team and delivering excellent customer service to trade and retail customers. The successful candidate will have strong product knowledge, proven leadership skills and a hands-on approach to managing a profitable department. Key Responsibilities Manage the day-to-day operation of the Plumbing & Heating department Drive sales, margin and growth in line with company targets Build and maintain strong relationships with trade customers, contractors and suppliers Provide expert product advice on plumbing and heating systems and components Control stock levels, ordering, merchandising and stock accuracy Ensure pricing, promotions and displays are accurate and effective Handle customer enquiries, quotations and order progression Monitor KPIs, sales performance and departmental budgets Ensure compliance with health & safety, company policies and procedures Work closely with branch management and other departments to support overall branch performance Skills & Experience Required Proven experience in plumbing & heating within a builders merchant or plumbing merchant environment Strong knowledge of plumbing and heating products Commercial awareness with the ability to drive sales and margin Excellent customer service and communication skills Ability to lead by example in a fast-paced, trade-focused environment Salary up to £40,000

Trade Counter Sales Our client is a well-established and respected builders' merchant, providing high-quality building materials and supplies to trade professionals and DIY customers. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers' needs. Trade Counter Sales Role Overview We are looking for a dynamic and motivated sales person to be the first point of contact for customers. This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers. You will be responsible for handling customer enquiries, processing orders, and proactively identifying sales opportunities. Trade Counter Sales Key Responsibilities: Develop and maintain relationships with customers, ensuring their needs are met efficiently. Answer trade counter and telephone sales enquiries. Provide expert advice on building materials, products, and services. Process customer orders via phone, email and in person. Prepare and provide customer quotations, ensuring competitive pricing. Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment. Keep up to date with product knowledge and industry trends. Achieve and exceed sales targets and KPIs. Handle customer queries and resolve any issues in a professional manner. Skills & Experience Required Previous experience working in Trade Counter Sales within a builders' merchant Strong communication and negotiation skills. Excellent customer service skills with a proactive approach to sales. Ability to work in a fast-paced environment and manage multiple tasks. A good understanding of building materials and their applications. A positive, team-oriented attitude with a willingness to learn. What s on offer: Salary £30,000 - £38,000 Opportunities for career development and training. Supportive and friendly working environment. Hours: Monday - Friday 07:00 - 16:30 & one in 3 or 4 Saturdays mornings - 07:30 - 12 (paid at time and a half)

You must have previous builders merchant experience. We currently have a permanent opportunity for a Yard Operative to join a growing independent builders merchant. You will be responsible for handling materials, goods and equipment. Duties will include: Operating forklifts, loading and unloading trucks, organizing and storing materials, maintaining inventory records, and performing routine maintenance tasks. First point of contact for customers arriving at the branch Be responsible for inspecting incoming and outgoing materials for damage or defects and ensuring that they are handled safely and efficiently. You will play a critical role in ensuring that materials and equipment are moved and stored properly, this is essential for the smooth operation of the business. We are looking for someone who has good organisational and communication skills, as well as the ability to work well as part of a team. A good understanding of safety procedures and be able to follow them rigorously to minimize the risk of accidents and injuries Valid Forklift Licence Salary: Up to £29,500 If you are interested in this opportunity and would like to find out more, please apply to this vacancy asap.

The role involves delivering building materials to trade and residential customers across the local area, completing multiple drop-offs per day and carrying out regular heavy lifting. This is a hands-on role suited to someone who enjoys physical work and providing excellent customer service. Key Responsibilities: Safely drive a company van to deliver plumbing and building materials to customers. Carry out multiple daily deliveries. Load and unload materials, including heavy and bulky items, manually and with equipment where provided. Ensure deliveries are completed accurately and on time Check orders against delivery notes and obtain customer signatures Provide a professional and friendly service to customers at all times Carry out daily vehicle checks and report any defects or maintenance issues Ensure the van is kept clean, secure and roadworthy Comply with all road traffic laws, health & safety regulations and company procedures Requirements: Full, valid UK driving licence (essential) Previous van driving or delivery experience preferred (builders merchant or construction-related experience an advantage) Physically fit and capable of regular heavy lifting Comfortable working in a fast-paced environment with tight delivery schedules Good knowledge of local road networks Strong time management and organisational skills Reliable, punctual and safety-conscious Ability to work independently and as part of a team Salary: £31,000 Hours: Monday to Friday 7am 5pm and alternative Saturdays 7-12