BIM (Building Information Modelling) Manager £61,901 £65,160 About Us MTVH is committed to providing decent, safe and dry homes for our residents. We own and manage more than 57,000 homes across the UK and we have a large and diverse portfolio of buildings in which we are seeking to lead the way in building safety, building information and compliance. We are investing in building information to create the most modern, accurate and safe housing portfolio in the country. The Role As BIM Manager, you will lead the strategic implementation and quality assurance of BIM process across all RIBA project stages, ensuring digital construction data supports both project delivery and long term asset management. You will act as the subject matter expert for ISO 19650 aligned BIM workflows and ensure our digital outputs meet project and operational standards from design through to occupancy. On a day-to-day basis you will: Oversee BIM documentation, modelling and data workflows in alignment with ISO 19650 and co-ordinate BIM activities across RIBA stages 1-6, including clash detection, scheduling and model audits Ensure compliance with MTVH's Employer's Requirements and Asset Information Requirements and support project teams and external partners in delivering structured, accurate and compliant BIM outputs. Liaise with development and property teams to ensure models support post-occupancy use and lifecycle maintenance The Person Degree in AEC or a related field and proven experience of BIM Management across large scale or complex projects Proficiency in industry-standard BIM tools (e.g. Revit, Navisworks, Solibri etc) and familiarity with CDE platforms and digital document control systems A structured, detail-driven approach and a passion for digital transformation and a strong knowledge of digital asset integration Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
05/03/2026
Full time
BIM (Building Information Modelling) Manager £61,901 £65,160 About Us MTVH is committed to providing decent, safe and dry homes for our residents. We own and manage more than 57,000 homes across the UK and we have a large and diverse portfolio of buildings in which we are seeking to lead the way in building safety, building information and compliance. We are investing in building information to create the most modern, accurate and safe housing portfolio in the country. The Role As BIM Manager, you will lead the strategic implementation and quality assurance of BIM process across all RIBA project stages, ensuring digital construction data supports both project delivery and long term asset management. You will act as the subject matter expert for ISO 19650 aligned BIM workflows and ensure our digital outputs meet project and operational standards from design through to occupancy. On a day-to-day basis you will: Oversee BIM documentation, modelling and data workflows in alignment with ISO 19650 and co-ordinate BIM activities across RIBA stages 1-6, including clash detection, scheduling and model audits Ensure compliance with MTVH's Employer's Requirements and Asset Information Requirements and support project teams and external partners in delivering structured, accurate and compliant BIM outputs. Liaise with development and property teams to ensure models support post-occupancy use and lifecycle maintenance The Person Degree in AEC or a related field and proven experience of BIM Management across large scale or complex projects Proficiency in industry-standard BIM tools (e.g. Revit, Navisworks, Solibri etc) and familiarity with CDE platforms and digital document control systems A structured, detail-driven approach and a passion for digital transformation and a strong knowledge of digital asset integration Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Metropolitan Thames Valley
Beeston, Nottinghamshire
Electrician (East Midlands) Are you a skilled and experienced electrician looking to take the next step in your career? Do you have a passion for excellence in your trade? If so, we have an exciting opportunity for you! Would you like to work for a company that offers 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the country's biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and fuel card plus access to regular employee forums and feedback groups? Then please read on About Us Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well' and has been providing affordable housing and care support in the UK for over 65 years. Metworks is the inhouse repairs and maintenance team involved in delivering repairs and planned improvements where needed to approx. 60,000 homes. Position Overview: We are seeking a skilled electrician with experience in UK domestic electrical installation & maintenance works to join our team who deliver repairs to our 10,500 homes across the East Midlands. Key responsibilities: • Having adequate knowledge, experience and understanding of the design, construction, maintenance, verification and/or inspection and testing procedures for electrical work • Having adequate knowledge of applicable Building Regulations and Standards where relevant • Attend inhouse training and CPD activities to assist us maintain our NICEIC accreditation. Qualifications: The main criteria that you need to apply for the role is Level 3 NVQ in Electrotechnical Services - Electrical Installation (Building and Structures) or equivalent, 18th Edition, and ideally a Level 3 Award in Initial and Periodic Inspection and AM2 certificate. Salary: £37,217 - £39,176 What you need to do now: We encourage you to apply for this exciting opportunity, take a look at the attached Job Description for more details and if it's the ideal job for you, apply via our Careers. To discuss the position in more detail please speak to our QS Simon Pounder on (phone number removed) Please refer to the full job description before applying. - You must hold a valid manual UK driving licence (you will provided with your own Metworks van for working hours). - A minimum of one year of significant driving experience is required. - MTVH reserves the right to withdraw this offer of employment if company fleet policy is unable to secure adequate insurance. The nature of this role means that the post holder will come in to contact with vulnerable adults who access healthcare services. To meet our commitment to providing safe, high quality services to our customers we will complete a standard check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
03/03/2026
Full time
Electrician (East Midlands) Are you a skilled and experienced electrician looking to take the next step in your career? Do you have a passion for excellence in your trade? If so, we have an exciting opportunity for you! Would you like to work for a company that offers 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the country's biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and fuel card plus access to regular employee forums and feedback groups? Then please read on About Us Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well' and has been providing affordable housing and care support in the UK for over 65 years. Metworks is the inhouse repairs and maintenance team involved in delivering repairs and planned improvements where needed to approx. 60,000 homes. Position Overview: We are seeking a skilled electrician with experience in UK domestic electrical installation & maintenance works to join our team who deliver repairs to our 10,500 homes across the East Midlands. Key responsibilities: • Having adequate knowledge, experience and understanding of the design, construction, maintenance, verification and/or inspection and testing procedures for electrical work • Having adequate knowledge of applicable Building Regulations and Standards where relevant • Attend inhouse training and CPD activities to assist us maintain our NICEIC accreditation. Qualifications: The main criteria that you need to apply for the role is Level 3 NVQ in Electrotechnical Services - Electrical Installation (Building and Structures) or equivalent, 18th Edition, and ideally a Level 3 Award in Initial and Periodic Inspection and AM2 certificate. Salary: £37,217 - £39,176 What you need to do now: We encourage you to apply for this exciting opportunity, take a look at the attached Job Description for more details and if it's the ideal job for you, apply via our Careers. To discuss the position in more detail please speak to our QS Simon Pounder on (phone number removed) Please refer to the full job description before applying. - You must hold a valid manual UK driving licence (you will provided with your own Metworks van for working hours). - A minimum of one year of significant driving experience is required. - MTVH reserves the right to withdraw this offer of employment if company fleet policy is unable to secure adequate insurance. The nature of this role means that the post holder will come in to contact with vulnerable adults who access healthcare services. To meet our commitment to providing safe, high quality services to our customers we will complete a standard check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Metropolitan Thames Valley
Beeston, Nottinghamshire
Carpenter - Multi-Skilled East Midlands Salary: £32,173 - £33,866 Would you like to work for a company that can offer 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the country's biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and access to regular employee forums and feedback groups? Then please read The Role We are recruiting for an experienced multi-skilled Carpenter with experience of working within a social housing or local authority environment. You will undertake carpentry and other trade repairs and maintenance work, to provide high quality, right first time', cost effective building services to the business and its customers. To be considered for this position it is essential that you have the ability to undertake associated trade tasks within competency, NVQ2 qualification or equivalent and long term relevant trade experience. Please only apply if you have experience working as a carpenter with extended skills having previously worked in social housing. You will conduct work in accordance with current legislation, British Standards, Codes of Practice, safe systems of work and recognised industrial standards for such work, minimizing damage to the fabric of the property. Please refer to the full job description before applying. - You must hold a valid manual UK driving licence (you will provided with your own Metworks van for working hours). - A minimum of one year of significant driving experience is required. - MTVH reserves the right to withdraw this offer of employment if company fleet policy is unable to secure adequate insurance. To meet our commitment to providing safe, high quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
02/03/2026
Full time
Carpenter - Multi-Skilled East Midlands Salary: £32,173 - £33,866 Would you like to work for a company that can offer 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the country's biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and access to regular employee forums and feedback groups? Then please read The Role We are recruiting for an experienced multi-skilled Carpenter with experience of working within a social housing or local authority environment. You will undertake carpentry and other trade repairs and maintenance work, to provide high quality, right first time', cost effective building services to the business and its customers. To be considered for this position it is essential that you have the ability to undertake associated trade tasks within competency, NVQ2 qualification or equivalent and long term relevant trade experience. Please only apply if you have experience working as a carpenter with extended skills having previously worked in social housing. You will conduct work in accordance with current legislation, British Standards, Codes of Practice, safe systems of work and recognised industrial standards for such work, minimizing damage to the fabric of the property. Please refer to the full job description before applying. - You must hold a valid manual UK driving licence (you will provided with your own Metworks van for working hours). - A minimum of one year of significant driving experience is required. - MTVH reserves the right to withdraw this offer of employment if company fleet policy is unable to secure adequate insurance. To meet our commitment to providing safe, high quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Housing Officer known internally as a Local Housing Manager Location: 1 post to cover the London Borough of Ealing & Brent Salary Banding: £39,841 - £41,937 -1 x Full Time Permanent Post based on a 37.5hr working week. This role: Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Chalkhill office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management as this a large part of the role you will need to have demonstrable experience. What you'll need to succeed : Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc. Must be willing to work flexible hours as required Desirable Housing qualification T o meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
28/02/2026
Full time
Housing Officer known internally as a Local Housing Manager Location: 1 post to cover the London Borough of Ealing & Brent Salary Banding: £39,841 - £41,937 -1 x Full Time Permanent Post based on a 37.5hr working week. This role: Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Chalkhill office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management as this a large part of the role you will need to have demonstrable experience. What you'll need to succeed : Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc. Must be willing to work flexible hours as required Desirable Housing qualification T o meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Supervisor - Bracknell £48,382 - £50,929 Are you a highly skilled and experienced tradesperson looking to take the next step in your career? Do you have a passion for leadership and a track record of excellence in your trade? If so, we have an exciting opportunity for you! Position Overview: We are seeking a skilled tradesperson to join our team as a Supervisor. In this role, you will step into a leadership position where you can utilise your expertise to oversee and guide a team of dedicated tradespeople. This is a fantastic opportunity to develop your leadership skills. Because our customers are at the centre of everything we do, you should be people-centric and be able to demonstrate the ability to lead your team to deliver right first-time repairs with excellent customer service, liaising with our dedicated planning and customer service staff as well as maintaining relationships with surveying staff and repairs officers to help us all remain compliant. What you'll need to succeed: A trade/construction qualification and a good knowledge of repairs and maintenance in a social housing environment, to deliver a quality repairs service in a partnership working environment. A passion for delivering right first-time repairs. A flexible approach to work patterns & workloads Patience: The ability to remain composed and patient during challenging situations Experience in using multiple business IT applications databases, Microsoft office. Commercial awareness to deliver value for money business solutions. A team working approach in a diverse and complex environment Key Responsibilities: Lead, mentor, and supervise a team of tradespeople, ensuring quality workmanship and productivity. Collaborate with supervisors & managers to plan and deliver effective repairs. Experience and ability to manage Health and Safety in a social housing repairs environment. High level of technical knowledge and diagnosis skills in a housing maintenance environment Able to manage problems and identify solutions. Ensure repairs are completed on time and within Key performance indicators. Handle administrative tasks related to the team, Able to stay calm under pressure Able to plan work for multiple trade operative's minimising down time Experience in complaints and collating information from all stake holders, to include CRM management Qualifications: Proven experience as a qualified/skilled tradesperson in e.g., carpentry, plumbing, gen-building, roofing, etc. SMSTS, Desirable not essential Driving Licence What you need to do now We encourage you to apply for this exciting opportunity, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV, and give a short statement (max 250 words) that demonstrate why you believe you are the right candidate for the role. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
19/02/2026
Full time
Supervisor - Bracknell £48,382 - £50,929 Are you a highly skilled and experienced tradesperson looking to take the next step in your career? Do you have a passion for leadership and a track record of excellence in your trade? If so, we have an exciting opportunity for you! Position Overview: We are seeking a skilled tradesperson to join our team as a Supervisor. In this role, you will step into a leadership position where you can utilise your expertise to oversee and guide a team of dedicated tradespeople. This is a fantastic opportunity to develop your leadership skills. Because our customers are at the centre of everything we do, you should be people-centric and be able to demonstrate the ability to lead your team to deliver right first-time repairs with excellent customer service, liaising with our dedicated planning and customer service staff as well as maintaining relationships with surveying staff and repairs officers to help us all remain compliant. What you'll need to succeed: A trade/construction qualification and a good knowledge of repairs and maintenance in a social housing environment, to deliver a quality repairs service in a partnership working environment. A passion for delivering right first-time repairs. A flexible approach to work patterns & workloads Patience: The ability to remain composed and patient during challenging situations Experience in using multiple business IT applications databases, Microsoft office. Commercial awareness to deliver value for money business solutions. A team working approach in a diverse and complex environment Key Responsibilities: Lead, mentor, and supervise a team of tradespeople, ensuring quality workmanship and productivity. Collaborate with supervisors & managers to plan and deliver effective repairs. Experience and ability to manage Health and Safety in a social housing repairs environment. High level of technical knowledge and diagnosis skills in a housing maintenance environment Able to manage problems and identify solutions. Ensure repairs are completed on time and within Key performance indicators. Handle administrative tasks related to the team, Able to stay calm under pressure Able to plan work for multiple trade operative's minimising down time Experience in complaints and collating information from all stake holders, to include CRM management Qualifications: Proven experience as a qualified/skilled tradesperson in e.g., carpentry, plumbing, gen-building, roofing, etc. SMSTS, Desirable not essential Driving Licence What you need to do now We encourage you to apply for this exciting opportunity, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV, and give a short statement (max 250 words) that demonstrate why you believe you are the right candidate for the role. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Metropolitan Thames Valley
Beeston, Nottinghamshire
Roofer - East Midlands £30,212 - £31,802 Would you like to work for a company that can offer 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the country's biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and fuel card plus access to regular employee forums and feedback groups? Then please read on This role We are recruiting for an experienced Roofer who will ideally have experience of working within a social housing or local authority environment. You will undertake Roofing & and other trade repairs and maintenance work, to provide high quality, right first time', cost effective building services to the business and its customers. Please be advised that this role is covering our properties based within the East Midlands To be considered for this position it is essential that you have the ability to undertake associated trade tasks within competency, NVQ2 qualification or equivalent and long term relevant trade experience. You must have a high level of skill in Roofing repairs and replacement works, in addition you should have some other basic skills to complete roofing related works, for replacement timber works, UPVC facia & soffits, felt & single ply flat roofing. Leadwork, pointing and any skills or any other trade. It is preferable for you to also have a working at height certificate (Tetra or similar) Abrasive Wheel training, PASMA qualification and the ability to read construction drawings. You will conduct work in accordance with current legislation, British Standards, Codes of Practice, safe systems of work and recognised industrial standards for such work, minimizing damage to the fabric of the property. Please refer to the full job description before applying. - You must hold a valid manual UK driving licence (you will provided with your own Metworks van for working hours). - A minimum of one year of significant driving experience is required. - MTVH reserves the right to withdraw this offer of employment if company fleet policy is unable to secure adequate insurance. To meet our commitment to providing safe, high quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
18/02/2026
Full time
Roofer - East Midlands £30,212 - £31,802 Would you like to work for a company that can offer 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the country's biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and fuel card plus access to regular employee forums and feedback groups? Then please read on This role We are recruiting for an experienced Roofer who will ideally have experience of working within a social housing or local authority environment. You will undertake Roofing & and other trade repairs and maintenance work, to provide high quality, right first time', cost effective building services to the business and its customers. Please be advised that this role is covering our properties based within the East Midlands To be considered for this position it is essential that you have the ability to undertake associated trade tasks within competency, NVQ2 qualification or equivalent and long term relevant trade experience. You must have a high level of skill in Roofing repairs and replacement works, in addition you should have some other basic skills to complete roofing related works, for replacement timber works, UPVC facia & soffits, felt & single ply flat roofing. Leadwork, pointing and any skills or any other trade. It is preferable for you to also have a working at height certificate (Tetra or similar) Abrasive Wheel training, PASMA qualification and the ability to read construction drawings. You will conduct work in accordance with current legislation, British Standards, Codes of Practice, safe systems of work and recognised industrial standards for such work, minimizing damage to the fabric of the property. Please refer to the full job description before applying. - You must hold a valid manual UK driving licence (you will provided with your own Metworks van for working hours). - A minimum of one year of significant driving experience is required. - MTVH reserves the right to withdraw this offer of employment if company fleet policy is unable to secure adequate insurance. To meet our commitment to providing safe, high quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Senior Regional Repairs Manager - Full-time, Permanent opportunity (37.5 hours) £64,692 - £68,097 Southgate/Wembley, North London - this position is suitable for MTVH's hybrid working policy We are looking for an energetic experienced Regional Repairs Manager to manage our team of experienced surveyors working from our North London offices. You will be leading a team covering a wide geographical area and the stock includes Leasehold, Shared ownership and General Needs properties. We need a person who can make quick measured decisions on behalf of our customers and the business and who can interact at all levels. Key responsibilities will include, but not limited to: - To oversee a team of Repair Officers, Surveyors and Senior Surveyors carrying out Responsive Repairs across the MTVH stock in the North London To manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties To monitor and provide reports on performance for all KPI's with commentary to support To hold Operational Core Groups inviting relevant stakeholders and ensure accurate records are kept and circulated. To take part in Strategic Core Groups putting forward recommendations To lead on Regional issues and ensure trackers are set up to monitor complaints both informal and formal To lead repair projects on Estates and include residents groups and other MTVH stakeholders as required To ensure budgets are monitored and controlled depending on demands and making sure that the correct budget codes are used to enable collection of service charges and insurance claims. To promote ownership and accountability within the team To manage relationships and understand the requirements and contractual differences with internal colleagues/stakeholders such as Keyworker,PFI contracts, Housing, Leaseholders etc About you : You will have strong leadership skills and background in managing a team working on responsive repairs as well as experience of Contract Management to be able to lead the team effectively. In addition, experience of analysing customer feedback to achieve service improvements is essential and the ability to respond to customers in an effective and professional manner both on the phone and in writing. The nature of this role means that the post holder will come in to contact with vulnerable adults who access healthcare services. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
16/02/2026
Full time
Senior Regional Repairs Manager - Full-time, Permanent opportunity (37.5 hours) £64,692 - £68,097 Southgate/Wembley, North London - this position is suitable for MTVH's hybrid working policy We are looking for an energetic experienced Regional Repairs Manager to manage our team of experienced surveyors working from our North London offices. You will be leading a team covering a wide geographical area and the stock includes Leasehold, Shared ownership and General Needs properties. We need a person who can make quick measured decisions on behalf of our customers and the business and who can interact at all levels. Key responsibilities will include, but not limited to: - To oversee a team of Repair Officers, Surveyors and Senior Surveyors carrying out Responsive Repairs across the MTVH stock in the North London To manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties To monitor and provide reports on performance for all KPI's with commentary to support To hold Operational Core Groups inviting relevant stakeholders and ensure accurate records are kept and circulated. To take part in Strategic Core Groups putting forward recommendations To lead on Regional issues and ensure trackers are set up to monitor complaints both informal and formal To lead repair projects on Estates and include residents groups and other MTVH stakeholders as required To ensure budgets are monitored and controlled depending on demands and making sure that the correct budget codes are used to enable collection of service charges and insurance claims. To promote ownership and accountability within the team To manage relationships and understand the requirements and contractual differences with internal colleagues/stakeholders such as Keyworker,PFI contracts, Housing, Leaseholders etc About you : You will have strong leadership skills and background in managing a team working on responsive repairs as well as experience of Contract Management to be able to lead the team effectively. In addition, experience of analysing customer feedback to achieve service improvements is essential and the ability to respond to customers in an effective and professional manner both on the phone and in writing. The nature of this role means that the post holder will come in to contact with vulnerable adults who access healthcare services. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Regional Property Manager: £54,224 - £57,077 9 Month Fixed Term Contract We are recruiting for a Regional Property Manager to oversee a team of Repairs Officers, and a Project Support Officer carrying out the management of, Responsive Repairs, Alteration Requests, Formal Complaints, Damp and Mould cases and Voids across the MTVH stock in the Midlands and East Anglia. This is an interim position with the possibility of becoming permanent. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor and provide reports on performance for all KPI?s. - Strong leadership skills and background in managing a multifaceted repairs team - Experience of Contract Management (essential) - Proven competency with building pathology - History of dealing with customers from different backgrounds, and delivering a positive and transparent service - Experience of analysing customer feedback to achieve service improvements - Attention to detail and accuracy in reporting - Experience of working with external stakeholders - Experience of dealing with customers and responding to customer enquiries on the phone and in writing - Budget management - adhering to budget set and managing expectations - Strong Leadership skills and the ability to manage a varied and demanding workforce - A self-starter who isn't afraid of challenge - Must have car and business insurance. Desirable - Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Proposed dates for interviews: W.C 10th House, Beeston, NG9 1LA Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
29/01/2025
Contract
Regional Property Manager: £54,224 - £57,077 9 Month Fixed Term Contract We are recruiting for a Regional Property Manager to oversee a team of Repairs Officers, and a Project Support Officer carrying out the management of, Responsive Repairs, Alteration Requests, Formal Complaints, Damp and Mould cases and Voids across the MTVH stock in the Midlands and East Anglia. This is an interim position with the possibility of becoming permanent. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor and provide reports on performance for all KPI?s. - Strong leadership skills and background in managing a multifaceted repairs team - Experience of Contract Management (essential) - Proven competency with building pathology - History of dealing with customers from different backgrounds, and delivering a positive and transparent service - Experience of analysing customer feedback to achieve service improvements - Attention to detail and accuracy in reporting - Experience of working with external stakeholders - Experience of dealing with customers and responding to customer enquiries on the phone and in writing - Budget management - adhering to budget set and managing expectations - Strong Leadership skills and the ability to manage a varied and demanding workforce - A self-starter who isn't afraid of challenge - Must have car and business insurance. Desirable - Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Proposed dates for interviews: W.C 10th House, Beeston, NG9 1LA Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Title: Contract Officer - Fire Safety Contract Officer Salary: £31,375 Location: Waterfront House, Beeston Fixed Term - 18 Months About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As a contract officer you will work within the Fire Safety Team within the Compliance and Technical Services department to ensure our buildings are kept compliant with statutory requirements. The role will include liaising with residents, contractors and other key stakeholders, providing excellent customer service and playing a key role in keeping our properties warm, safe and dry. Key Responsibilities Work closely with your Contract Manager to deliver programmes of work that offer value for money and deliver good outcomes to the business, stakeholders and customers. Co-ordinate with internal MTVH teams and external stakeholders where necessary Challenge poor service in line with KPIs, and to ensure good customer service to front line staff and residents and escalate issues as appropriate to the contractors contract manager/s, and MTVHs Contract Manager Conduct regular reviews to ensure data integrity Proactively request, collate and analyse information from front line staff, contractors and consultants to assist in the preparation of reports detailing programmes of work and performance (including KPIs). Ensure the data is accurate. Working with the Contract Manager plan, instruct and monitor repairs, renewals and replacements and ensure any items installed are cost effective and meet statutory, regulatory or MTVH requirements and are on line with KPIs Be responsible for the contractor keeping the relevant stakeholders informed of these works. Please see attached job specification for full details What you'll need to succeed Good working knowledge of the regulatory framework governing compliance; repairs; sustainability or planned workstreams that you will be responsible for Experience of working with contractors Organised and prioritises work to meet deadlines in a pressurised customer service environment. Use information gathered to diagnose problems, draw logical conclusions and suggest clear and practical solutions based upon your analysis Experience working with data Excellent PC skills including Microsoft Office packages Outlook, Word and Excel Please see attached job specification for full details including personal competencies. What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview date TBC Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
29/08/2024
Contract
Title: Contract Officer - Fire Safety Contract Officer Salary: £31,375 Location: Waterfront House, Beeston Fixed Term - 18 Months About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As a contract officer you will work within the Fire Safety Team within the Compliance and Technical Services department to ensure our buildings are kept compliant with statutory requirements. The role will include liaising with residents, contractors and other key stakeholders, providing excellent customer service and playing a key role in keeping our properties warm, safe and dry. Key Responsibilities Work closely with your Contract Manager to deliver programmes of work that offer value for money and deliver good outcomes to the business, stakeholders and customers. Co-ordinate with internal MTVH teams and external stakeholders where necessary Challenge poor service in line with KPIs, and to ensure good customer service to front line staff and residents and escalate issues as appropriate to the contractors contract manager/s, and MTVHs Contract Manager Conduct regular reviews to ensure data integrity Proactively request, collate and analyse information from front line staff, contractors and consultants to assist in the preparation of reports detailing programmes of work and performance (including KPIs). Ensure the data is accurate. Working with the Contract Manager plan, instruct and monitor repairs, renewals and replacements and ensure any items installed are cost effective and meet statutory, regulatory or MTVH requirements and are on line with KPIs Be responsible for the contractor keeping the relevant stakeholders informed of these works. Please see attached job specification for full details What you'll need to succeed Good working knowledge of the regulatory framework governing compliance; repairs; sustainability or planned workstreams that you will be responsible for Experience of working with contractors Organised and prioritises work to meet deadlines in a pressurised customer service environment. Use information gathered to diagnose problems, draw logical conclusions and suggest clear and practical solutions based upon your analysis Experience working with data Excellent PC skills including Microsoft Office packages Outlook, Word and Excel Please see attached job specification for full details including personal competencies. What you need to do now If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview date TBC Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.