bpha
Technical Manager Up to 70,000 including 3000 car allowance Bedford, Hybrid Full Time, Permanent At bpha, we're passionate about building more than homes, we're building communities and creating opportunities for people to live well. As one of the region's leading housing providers, we're committed to investing in high-quality, sustainable developments that have a positive impact for generations to come. Joining us means becoming part of a supportive, forward-thinking organisation where collaboration, innovation and personal growth are encouraged. You'll work alongside experienced professionals who are committed to delivering excellent outcomes while sharing knowledge and supporting one another. This is an opportunity to play a key role in shaping new developments from concept to completion, knowing that your work directly contributes to providing much-needed homes across our communities. Alongside a competitive salary and hybrid working arrangements, you'll benefit from a culture that genuinely values its people and recognises the contribution they make every day. What are we looking for? We are looking for an experienced Technical Manager to join our Development team. This is an exciting opportunity to play a key role in the successful delivery of new residential development projects, providing technical expertise from feasibility and planning through to construction and handover. Working closely with internal teams, consultants, local authorities and statutory bodies, you will help ensure developments are buildable, compliant, commercially viable, and delivered to the highest standards. Key Responsibilities Provide technical advice and guidance across all stages of residential development projects. Appoint, brief and manage external consultants to support project delivery. Preparation of New Scheme Technical Reports identifying all technical, design and planning risks and providing guidance on either solutions or mitigation to minimise the risks to acceptable levels Reviewing detailed Contractor specifications for new build schemes to ensure compliance with Statutory requirements, and providing commentary on non-compliance with bpha standard specification. Ensure bpha Scheme Specifications are updated to reflect changes in Statutory requirements. Assist Development Managers in managing Design/Technical/Planning issues on current and historic developments Promote innovative, value-engineered solutions while ensuring designs remain practical, compliant and cost effective. Work closely with local planning authorities and statutory bodies to secure approvals and agreements. Ensure compliance with health and safety legislation, building regulations and fire safety requirements. Manage the preparation and completion of Section Agreements through to handover. Person Specification Skills and Attributes Strong problem-solving skills and ability to resolve technical issues. Excellent stakeholder management and relationship-building skills. Ability to interpret complex technical information, specifications and drawings. Proactive approach to identifying and managing technical and design risks. Knowledge and Experience Knowledge of planning processes and discharge of conditions. Strong understanding of residential design, engineering and construction practices. Detailed knowledge of NHBC standards and Building Regulations. Understanding of Health & Safety legislation and CDM Regulations. Awareness of emerging technologies and modern construction methods. Qualifications and Background Significant experience within the residential development sector. Experience managing Local Authority Section Agreements and associated legal processes. A construction, technical Please note : We reserve the right to close this vacancy early should we receive sufficient applications before the advertised closing date. We therefore encourage interested candidates to apply as soon as possible.
Technical Manager Up to 70,000 including 3000 car allowance Bedford, Hybrid Full Time, Permanent At bpha, we're passionate about building more than homes, we're building communities and creating opportunities for people to live well. As one of the region's leading housing providers, we're committed to investing in high-quality, sustainable developments that have a positive impact for generations to come. Joining us means becoming part of a supportive, forward-thinking organisation where collaboration, innovation and personal growth are encouraged. You'll work alongside experienced professionals who are committed to delivering excellent outcomes while sharing knowledge and supporting one another. This is an opportunity to play a key role in shaping new developments from concept to completion, knowing that your work directly contributes to providing much-needed homes across our communities. Alongside a competitive salary and hybrid working arrangements, you'll benefit from a culture that genuinely values its people and recognises the contribution they make every day. What are we looking for? We are looking for an experienced Technical Manager to join our Development team. This is an exciting opportunity to play a key role in the successful delivery of new residential development projects, providing technical expertise from feasibility and planning through to construction and handover. Working closely with internal teams, consultants, local authorities and statutory bodies, you will help ensure developments are buildable, compliant, commercially viable, and delivered to the highest standards. Key Responsibilities Provide technical advice and guidance across all stages of residential development projects. Appoint, brief and manage external consultants to support project delivery. Preparation of New Scheme Technical Reports identifying all technical, design and planning risks and providing guidance on either solutions or mitigation to minimise the risks to acceptable levels Reviewing detailed Contractor specifications for new build schemes to ensure compliance with Statutory requirements, and providing commentary on non-compliance with bpha standard specification. Ensure bpha Scheme Specifications are updated to reflect changes in Statutory requirements. Assist Development Managers in managing Design/Technical/Planning issues on current and historic developments Promote innovative, value-engineered solutions while ensuring designs remain practical, compliant and cost effective. Work closely with local planning authorities and statutory bodies to secure approvals and agreements. Ensure compliance with health and safety legislation, building regulations and fire safety requirements. Manage the preparation and completion of Section Agreements through to handover. Person Specification Skills and Attributes Strong problem-solving skills and ability to resolve technical issues. Excellent stakeholder management and relationship-building skills. Ability to interpret complex technical information, specifications and drawings. Proactive approach to identifying and managing technical and design risks. Knowledge and Experience Knowledge of planning processes and discharge of conditions. Strong understanding of residential design, engineering and construction practices. Detailed knowledge of NHBC standards and Building Regulations. Understanding of Health & Safety legislation and CDM Regulations. Awareness of emerging technologies and modern construction methods. Qualifications and Background Significant experience within the residential development sector. Experience managing Local Authority Section Agreements and associated legal processes. A construction, technical Please note : We reserve the right to close this vacancy early should we receive sufficient applications before the advertised closing date. We therefore encourage interested candidates to apply as soon as possible.
bpha
Cambridge, Cambridgeshire
Housing Officer up to 37,000 including 2000 car allowance Cambridge Full Time, Permanent The Housing Officer plays a key role in delivering a high-quality, customer-focused housing management service. The postholder will be responsible for managing a portfolio of customers and tenancies, supporting tenancy sustainment, maximising income collection, resolving neighbourhood concerns and working collaboratively with customers, colleagues and partner organisations to achieve positive outcomes. Key Responsibilities Manage a portfolio of customers and tenancies, delivering a proactive, customer-focused service. Build positive relationships with customers, providing advice, guidance and support to help sustain successful tenancies. Identify customer needs and coordinate appropriate support through internal teams and external partners. Maximise rental income through effective arrears prevention, monitoring and recovery activities. Carry out tenancy management activities including sign-ups, changes in circumstances, breaches of tenancy and tenancy reviews. Investigate and resolve customer concerns, complaints and neighbourhood issues in a timely and professional manner. Manage low-level antisocial behaviour cases, taking appropriate action and working with partner agencies where required. Conduct estate and neighbourhood inspections, identifying opportunities to improve the local environment and customer experience. Identify safeguarding concerns and make appropriate referrals in line with organisational procedures. Maintain accurate records and ensure all casework is managed effectively and in compliance with relevant legislation, policy and procedure. Work collaboratively with colleagues and external stakeholders to achieve positive outcomes for customers and communities. Promote customer engagement and encourage customer feedback to support continuous service improvement. Contribute to the achievement of team objectives and organisational performance targets. Keep up to date with relevant legislation, best practice and changes affecting service delivery. Undertake any other duties commensurate with the level and responsibilities of the role. Person Specification Essential Experience of delivering excellent customer service in a customer-facing environment. Experience managing a varied workload and competing priorities. Strong communication skills, both written and verbal. Ability to build positive relationships and work effectively with a wide range of people. Experience dealing with challenging situations and resolving issues in a professional manner. Good problem-solving and decision-making skills. Ability to work independently and use initiative while contributing to team objectives. Strong organisational and administrative skills with a high level of attention to detail. Ability to maintain accurate records and use digital systems effectively. Commitment to equality, diversity and inclusion. Ability to handle sensitive and confidential information appropriately. Proficient in Microsoft Office applications and other business systems. Full UK driving licence and the ability to travel as required by the role. Desirable Experience of tenancy, neighbourhood or housing management. Knowledge of customer support, safeguarding or case management principles. Experience of working with external agencies and community partners. Understanding of relevant legislation and regulatory requirements. A relevant professional qualification or a willingness to work towards one. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Housing Officer up to 37,000 including 2000 car allowance Cambridge Full Time, Permanent The Housing Officer plays a key role in delivering a high-quality, customer-focused housing management service. The postholder will be responsible for managing a portfolio of customers and tenancies, supporting tenancy sustainment, maximising income collection, resolving neighbourhood concerns and working collaboratively with customers, colleagues and partner organisations to achieve positive outcomes. Key Responsibilities Manage a portfolio of customers and tenancies, delivering a proactive, customer-focused service. Build positive relationships with customers, providing advice, guidance and support to help sustain successful tenancies. Identify customer needs and coordinate appropriate support through internal teams and external partners. Maximise rental income through effective arrears prevention, monitoring and recovery activities. Carry out tenancy management activities including sign-ups, changes in circumstances, breaches of tenancy and tenancy reviews. Investigate and resolve customer concerns, complaints and neighbourhood issues in a timely and professional manner. Manage low-level antisocial behaviour cases, taking appropriate action and working with partner agencies where required. Conduct estate and neighbourhood inspections, identifying opportunities to improve the local environment and customer experience. Identify safeguarding concerns and make appropriate referrals in line with organisational procedures. Maintain accurate records and ensure all casework is managed effectively and in compliance with relevant legislation, policy and procedure. Work collaboratively with colleagues and external stakeholders to achieve positive outcomes for customers and communities. Promote customer engagement and encourage customer feedback to support continuous service improvement. Contribute to the achievement of team objectives and organisational performance targets. Keep up to date with relevant legislation, best practice and changes affecting service delivery. Undertake any other duties commensurate with the level and responsibilities of the role. Person Specification Essential Experience of delivering excellent customer service in a customer-facing environment. Experience managing a varied workload and competing priorities. Strong communication skills, both written and verbal. Ability to build positive relationships and work effectively with a wide range of people. Experience dealing with challenging situations and resolving issues in a professional manner. Good problem-solving and decision-making skills. Ability to work independently and use initiative while contributing to team objectives. Strong organisational and administrative skills with a high level of attention to detail. Ability to maintain accurate records and use digital systems effectively. Commitment to equality, diversity and inclusion. Ability to handle sensitive and confidential information appropriately. Proficient in Microsoft Office applications and other business systems. Full UK driving licence and the ability to travel as required by the role. Desirable Experience of tenancy, neighbourhood or housing management. Knowledge of customer support, safeguarding or case management principles. Experience of working with external agencies and community partners. Understanding of relevant legislation and regulatory requirements. A relevant professional qualification or a willingness to work towards one. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
bpha
Bedford, Bedfordshire
Senior Project Manager (Planned Works) £62,280 plus £2000 car allowance Bedford, Hybrid Permanent, Full Time We are seeking an experienced Senior Project Manager to lead the delivery of planned investment and refurbishment programmes across our housing portfolio. Reporting to the Asset Investment Manager, you will lead a team responsible for delivering high-quality projects that improve homes, enhance resident satisfaction, and support our long-term asset investment strategy. This role combines leadership, project delivery, contract management, financial oversight, and stakeholder engagement. You will work closely with colleagues, residents, and contractors to ensure programmes are delivered safely, efficiently, and in line with regulatory and performance requirements. Key Responsibilities Lead and develop the Planned Works team, creating a high-performing culture focused on accountability, collaboration, and continuous improvement. Deliver planned investment, refurbishment, and cyclical maintenance programmes safely, on time, within budget, and to agreed quality standards. Ensure all projects comply with relevant legislation, health and safety requirements, regulatory obligations, and organisational policies. Manage contractor performance, driving delivery against agreed service standards, KPIs, and customer satisfaction targets. Oversee programme planning, procurement activities, project governance, and contract administration to ensure effective delivery and value for money. Take ownership of programme budgets, financial forecasting, and expenditure, ensuring robust financial control and accurate reporting. Build strong relationships with residents, contractors, and internal stakeholders to support successful programme outcomes. Champion a customer-focused approach by using resident feedback and complaint insights to improve services and programme delivery. Ensure accurate asset, project, and performance data is maintained to support informed decision-making and regulatory compliance. Deputise for the Asset Investment Manager when required and contribute to the delivery of wider organisational objectives. Person Specification Skills & Attributes Strong leadership skills with the ability to motivate, develop, and inspire teams. Excellent customer service skills with a commitment to equality, diversity, and inclusion. Strong problem-solving and decision-making abilities. Outstanding communication and presentation skills, both written and verbal. Ability to build effective relationships with colleagues, contractors, stakeholders, and customers. Proficiency in Microsoft Office and experience using asset management, housing management, or related systems. Experience producing reports relating to programme performance, health and safety, and budget management. Knowledge & Experience Significant experience managing planned works, refurbishment, or capital investment programmes within housing, property, construction, or a related environment. Strong understanding of residential maintenance and refurbishment. Experience managing contracts and contractor performance. Knowledge of relevant health and safety legislation, including CDM regulations, asbestos management, fire safety, and construction compliance. Experience managing teams and driving performance improvements. Experience managing large-scale budgets and delivering value for money. Experience working within a housing association, local authority, or similar customer-focused environment would be advantageous. Qualifications Degree-level qualification or equivalent professional experience. Relevant professional membership or qualification such as CIOB, RICS, CIH, or similar. Commitment to continuous professional development and industry best practice. Please note: We may close this vacancy early if we receive a high volume of suitable applications. To avoid missing out, we encourage you to apply as soon as possible.
Senior Project Manager (Planned Works) £62,280 plus £2000 car allowance Bedford, Hybrid Permanent, Full Time We are seeking an experienced Senior Project Manager to lead the delivery of planned investment and refurbishment programmes across our housing portfolio. Reporting to the Asset Investment Manager, you will lead a team responsible for delivering high-quality projects that improve homes, enhance resident satisfaction, and support our long-term asset investment strategy. This role combines leadership, project delivery, contract management, financial oversight, and stakeholder engagement. You will work closely with colleagues, residents, and contractors to ensure programmes are delivered safely, efficiently, and in line with regulatory and performance requirements. Key Responsibilities Lead and develop the Planned Works team, creating a high-performing culture focused on accountability, collaboration, and continuous improvement. Deliver planned investment, refurbishment, and cyclical maintenance programmes safely, on time, within budget, and to agreed quality standards. Ensure all projects comply with relevant legislation, health and safety requirements, regulatory obligations, and organisational policies. Manage contractor performance, driving delivery against agreed service standards, KPIs, and customer satisfaction targets. Oversee programme planning, procurement activities, project governance, and contract administration to ensure effective delivery and value for money. Take ownership of programme budgets, financial forecasting, and expenditure, ensuring robust financial control and accurate reporting. Build strong relationships with residents, contractors, and internal stakeholders to support successful programme outcomes. Champion a customer-focused approach by using resident feedback and complaint insights to improve services and programme delivery. Ensure accurate asset, project, and performance data is maintained to support informed decision-making and regulatory compliance. Deputise for the Asset Investment Manager when required and contribute to the delivery of wider organisational objectives. Person Specification Skills & Attributes Strong leadership skills with the ability to motivate, develop, and inspire teams. Excellent customer service skills with a commitment to equality, diversity, and inclusion. Strong problem-solving and decision-making abilities. Outstanding communication and presentation skills, both written and verbal. Ability to build effective relationships with colleagues, contractors, stakeholders, and customers. Proficiency in Microsoft Office and experience using asset management, housing management, or related systems. Experience producing reports relating to programme performance, health and safety, and budget management. Knowledge & Experience Significant experience managing planned works, refurbishment, or capital investment programmes within housing, property, construction, or a related environment. Strong understanding of residential maintenance and refurbishment. Experience managing contracts and contractor performance. Knowledge of relevant health and safety legislation, including CDM regulations, asbestos management, fire safety, and construction compliance. Experience managing teams and driving performance improvements. Experience managing large-scale budgets and delivering value for money. Experience working within a housing association, local authority, or similar customer-focused environment would be advantageous. Qualifications Degree-level qualification or equivalent professional experience. Relevant professional membership or qualification such as CIOB, RICS, CIH, or similar. Commitment to continuous professional development and industry best practice. Please note: We may close this vacancy early if we receive a high volume of suitable applications. To avoid missing out, we encourage you to apply as soon as possible.
