bpha

Building Surveyor Salary - £60,000 per annum Location: Bedford / Hybrid Hours: Monday to Friday, 9am 5pm Make a Real Impact Across bpha Communities Are you a skilled Building Surveyor ready to take your career to the next level? Join bpha s Surveying Services team and play a pivotal role in shaping safe, comfortable homes for our customers. If you thrive on variety, autonomy, and making a genuine difference, this is the opportunity for you! What You ll Do as a Building Surveyor: Lead the way: Conduct property inspections, diagnose issues, and manage repairs from start to finish. Champion quality: Oversee damp, mould, and disrepair works, ensuring every home meets bpha s high standards. Be the expert: Provide technical advice to colleagues and customers and supervise contractors to guarantee top-notch results. Drive positive change: Deliver outstanding customer service and ensure repairs are completed efficiently and safely. Make every mile count: Travel across bpha s diverse communities, bringing your expertise directly to the people who need it most. What You ll Bring as a Building Surveyor: Strong communication and report-writing skills. Excellent IT proficiency (Microsoft Office, housing/asset management systems). Commitment to customer care, equality, diversity, and inclusion. Self-motivation and independence. Negotiation and problem-solving abilities. In-depth knowledge of building construction, maintenance, and social housing legislation. Experience with Housing Disrepair/Housing Condition Claims. Relevant qualifications (HNC/HND, HHSRS Practitioner, CIOB/RICS membership). Why bpha? At bpha, our values drive everything we do: Responsibility: We deliver on our promises. Empathy: We listen and respect every colleague and customer. Collaboration: We achieve more together. Ambition: We strive for excellence and positive change. Benefits Tailored for You We know Building Surveyors are always on the move, so our benefits are designed to support your lifestyle: Generous mileage allowance for travel across bpha areas. Company car or car allowance options to make your journeys easier. Flexible working arrangements to help you balance work and life. 28 days annual leave + bank holidays for well-deserved breaks. Professional development and career progression opportunities. Private health care and Employee Assistance Programme for your wellbeing. Retail discounts to help your money go further. Pension scheme to secure your future. Ready to Make a Difference? If you re passionate about improving homes and communities, we want to hear from you! Apply early to avoid disappointment applications may close once we find the right candidate. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Electrician Bedfordshire and surrounding areas From £39,495.43 dependent on qualifications and experience Full Time (40 hours per week) Hours are on a rota basis between 08 00pm, Monday Friday Occasional weekend and evening shifts In this role, you will have use of a company van and power tools. We currently have an exciting opportunity for a candidate to join bpha s In House Maintenance Service, who make a difference to our customer s lives everyday by delivering a high-quality repairs service designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well. Would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer s lives? Are you an experienced qualified Electrician? If so, we want to hear from you! Our customers are at the heart of everything we do and especially the services we deliver. Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their home. So, to provide the very best service possible, we are bringing our repairs and maintenance service in-house. We are looking for skilled Electricians who are passionate about delivering not only high standards of work, but also an excellent service to our customers. These roles will be working in our customers homes as well as void properties. You will be the face of bpha in our customers' homes therefore we are looking for friendly professional tradespeople of all backgrounds. Customer service is hugely important at bpha so we are looking for empathetic team members who are considerate, respectful and keen to provide a right first-time positive customer experience. Demonstrating our values and supporting our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us. You will join us with your experience and trade skills ready to cover a wide range of electrical related repairs within our customers homes. You will be supported by a comprehensive people management structure, with regular training updates, one to ones and appraisals to help you embrace challenges, growth and development. Health, Safety and Environmental awareness is a top priority at bpha to keep you and our customers safe and to minimize our impact upon our wider environment. We d love to meet someone with: Excellent knowledge of domestic electrical installations, with proven experience is diagnosing, repairing, and resolving issues. Good and relevant health and safety knowledge. C&G Certificate 18th Edition IEE Wiring Regulations as a requirement C&G 2391 Inspection and Testing Certificate (preferable) NVQ Level 3 in Electrical Installation and AM2. Certificate in Electrical Installation Parts 1 and 2 (or approved equivalent). Experience of working within tight time restraints. Full clean driving licence. Amongst what we offer you is: A competitive salary of £39,495.43 (dependent on skills and experience) qualifications and experience 28 days holiday PLUS Bank Holidays (Rising with length of service to 33 days) A generous contributory pension scheme Private health care Free life assurance Enhanced Family Leave Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application and provide two referees. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Location: Bedford, Bedfordshire Salary: £24,242.40 per annum Working Hours: Monday to Friday, 8am 4:30pm Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, we re not just offering a job we re offering a long-term career development opportunity. About the Role As a Customer Communications Centre Advisor, you ll be the first point of contact for our customers handling queries via phone, email, WhatsApp, and social media. You ll diagnose repairs, review accounts, and signpost services, all while delivering exceptional customer service. You ll be empowered to: Resolve customer queries at first contact Collaborate across departments to find solutions Support new colleagues through buddying and training Continuously develop your skills through training in general and repairs enquiries What You ll Bring We re looking for individuals who are: Excellent communicators with a professional telephone manner Empathetic and customer-focused Proficient with IT, specifically MS Office Able to prioritize and manage time effectively Educated to GCSE level (A C in English and Maths) Experience in customer service of some description is a must, but this doesn t have to have been in housing or in a directly comparable environment. We value potential and attitude just as much as experience. Why bpha? We live by our values: We take responsibility doing the right thing, not the easy thing We show empathy listening and understanding every customer We are better together collaborating and celebrating diversity We are ambitious always learning and striving to be the best With structured development pathways and a culture of support, bpha is the perfect place to start and grow your career.

Regeneration Manager £56,000 (including car allowance) Bedford, Bedfordshire (hybrid) Full time (37 hours per week) Monday Friday, 9am - 5pm Permanent About the Role: Do you want to manage projects that transform communities and leave a lasting legacy? The role will focus on Bedford a town at the heart of the Oxford-Cambridge growth corridor, driving bold regeneration plans and major investments such as East West Rail and the proposed Universal Studios development. We re looking for a passionate and experienced Regeneration Manager to deliver ambitious estate transformation schemes that improve lives, strengthen communities, and create vibrant, sustainable neighbourhoods. Working closely with our residents, you ll collaborate with internal teams, expert consultants, and key partners including Local Authorities and Homes England to shape housing-led regeneration proposals that are viable, community-focused, and strategically aligned. From securing funding to guiding projects through planning and procurement, you ll be at the heart of delivering change that matters. Key Responsibilities Drive bpha s regeneration programme, leading cross-disciplinary teams to deliver outstanding outcomes for customers and stakeholders. Design and implement engagement strategies that empower communities to shape their future. Provide specialist insight on master planning, financial appraisal, and site constraints. Manage consultants, contractors, and developers to ensure timely, high-quality delivery. Present clear, impactful reports and recommendations to residents, stakeholders, senior leadership and the Board. Build strong relationships with residents and stakeholders, ensuring meaningful consultation throughout. Maintain rigorous budgetary control and deliver exceptional value for money. Secure external funding and foster partnerships that unlock opportunities. Monitor compliance, manage risk, and champion continuous improvement. About You: You are experienced in building trusting relationships with residents, ensuring they have a genuine voice and influence in shaping regeneration proposals. You can manage complex, high-profile regeneration projects. You thrive on collaboration and navigate politically sensitive environments with confidence. Essential experience and skills: Proven track record in housing-led regeneration and project management. Expertise in stakeholder engagement and community consultation. Strong commercial awareness and negotiation skills. Knowledge of planning and development processes for multi-phase projects. Degree or professional qualification (RICS, RTPI, RIBA) desirable. Our Values At bpha, we: Take responsibility doing the right thing, not the easy thing. Show empathy listening, respecting, and protecting our environment. Are better together collaborating across teams and communities. Are ambitious striving for excellence and continuous improvement. Value diversity and are committed to being the best we can be. Why Join Us? This is your chance to make a tangible difference. You ll join a forward-thinking organisation that values innovation, collaboration, and impact. We offer a supportive environment, hybrid working, car allowance, generous pension contributions, medical cover as well as the opportunity to shape the future of communities. Please note - bpha reserves the right to close this role for applications prior to the advertised end date if a suitable candidate is identified. Early applications are encouraged to avoid disappointment.

Bedford, Hybrid £44,000 per annum Full Time, Permanent As our Employee Relations Lead, you ll be the person everyone turns to when things get complex. You ll guide managers through sensitive situations, protect the organisation from risk, and make sure our people feel heard and supported. This isn t just about policies it s about shaping a positive culture and helping leaders do the right thing. You ll play a critical role in influencing how we manage people issues, ensuring fairness and consistency while balancing commercial needs. This is a chance to make a real impact helping us build trust, confidence, and a workplace where people thrive. Key Responsibilities: Lead complex ER cases, taking ownership of high-risk and escalated cases, ensuring fair, consistent, and legally compliant outcomes. Act as a trusted advisor providing clear, practical advice to managers and senior leaders, building confidence in handling ER issues. Drive policy and process improvements, identifying trends and gaps, and leading initiatives that make our ER approach smarter and more proactive. Deliver training and guidance that empowers managers to handle ER issues effectively and confidently. Balance risk and people by helping us make decisions that are legally sound, commercially sensible, and people focused. Provide insight by turning ER data into meaningful reports and recommendations that help to shape future strategy. Champion best practice, ensuring compliance with employment law and internal policies, reducing risk and protecting bpha s reputation. Work closely with HR colleagues and business leaders to deliver joined-up solutions that support organisational goals. What We re Looking For: Deep ER experience: You ve managed complex cases and acted as the escalation point many times before. Influence and Impact: You know how to engage senior leaders and aren t afraid to challenge when needed. Calm Under Pressure: You can handle sensitive situations with empathy and confidence. Clear Communicator: You make complicated things simple and easy to understand. Pragmatic and Commercial: You balance risk with practical solutions that work for everyone. Continuous Improvement Mindset: You re always looking for ways to make things better. This is a role where you ll make a real difference helping people through tough times, shaping how we work, and influencing the future of our organisation. You ll have the freedom to bring ideas to the table, the support of a collaborative team, and the opportunity to leave a lasting impact. If you re passionate about doing the right thing and want to be part of a team that values empathy, accountability, and ambition, we d love to hear from you. Bpha reserves the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date.

We are seeking a Strategy Analyst to join our team and play a pivotal role in shaping bpha s strategic direction. This is a cross-functional position that influences and informs strategic thinking through actionable insights, market analysis, and innovative solutions. You will work closely with senior leadership, presenting clear and engaging intelligence to support decision-making and the delivery of our Corporate Plan. Key Responsibilities Generate comprehensive strategic insights and analysis across projects. Research and evaluate market opportunities, conducting trend analysis and impact assessments. Develop evidence-based proposals and case studies to support strategic initiatives. Stay ahead of sector trends and propose innovative solutions aligned with bpha s objectives. Build and maintain strategic networks within the housing sector. Prepare and deliver impactful presentations and briefing papers for senior leadership and board members. Collaborate across business areas to inform strategy and manage risks. About You Strong analytical skills with proficiency in data analysis tools and advanced Excel. In-depth knowledge of the UK housing sector and its dynamics. Exceptional communication skills to convey complex ideas clearly. Ability to work across multiple projects and meet deadlines. Degree-level education in Data Analytics, Economics, Urban Studies, or related discipline (or equivalent experience). Values and Behaviours: We take responsibility: • We always do what we say, when we say we will • We are accountable for what we do and sometimes, what we don t do • We do the right thing not the easy thing We show empathy • We respect every colleague and customer • We listen and make sure we understand • We are considerate to each other and protect our environment We are better together: • We are one bpha, committed to our shared goals and standards • We achieve more with others, inside and outside bpha • We value and draw strength from our diversity and differences We are ambitious • We learn, and with our customers find better ways • We will make a positive difference for more people • We are committed to excellence and being the best, we can be

Repairs Scheduler £27,825.00 per annum Bedford (Hybrid Working) Full Time (37 hours per week) Permanent This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our brand-new in-house repairs & maintenance service, where your work makes a difference to our customers and you re valued as a key member of our workforce? If so, we want to hear from you! Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best service possible, we are bringing our repairs and maintenance service in-house. As a Repair Scheduler you will be: Be a confident people person who works seamlessly with our tradespeople and sub-contractors. Scheduling the right colleague for each job and plan daily workloads efficiently and effectively. Helping maximise first-time-fix rates and minimise travel between jobs. Reducing disruption to customers by planning thoughtfully and communicating clearly. What We re Looking for a Repair Scheduler: Experience of logistical planning or other comparable scheduling service. An organised approach to work, with a positive attitude and great time management. A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs. Housing repairs and maintenance knowledge beneficial, but not essential. Good communication and IT skills. Working pattern Hybrid role: office-based during training, then a mix of office and home working (to be agreed). Late shift 12pm 8pm from home. One week in every four includes half-day weekday and half-day Saturday working (flexible). Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: A competitive salary of £27,825.00 per annum. Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays. Generous contributory pension scheme, with up to 12% contributed by bpha. Free private health care (family members can also be added at a cost). Free life assurance. Discounted gym membership. A range of free wellbeing services including digital gym and fitness classes. Hybrid working. Are you ready to make a difference? If you re ready to make a positive impact and develop your career in our team, we d love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

£26,000 per annum Bedford / Hybrid Fixed Term Contract (12 Months) Full Time About the Role Are you passionate about developing talent and supporting apprentices to achieve their best? bpha is seeking an enthusiastic Apprenticeship Coordinator to manage and support apprenticeship programmes across our organisation. You will play a vital role in building a skilled workforce and driving our talent development initiatives, ensuring our apprenticeship programmes meet regulatory standards and deliver successful outcomes. As an Apprenticeship Coordinator you will be: Coordinating the full lifecycle of apprenticeship programmes, including recruitment, onboarding, training schedules, and completion tracking. Ensuring all programmes comply with regulatory requirements and internal policies, maintaining accurate records for audits and reporting. Acting as the main point of contact for apprentices, managers, and external training providers. Building strong relationships across the business to support effective implementation of apprenticeship plans. Producing regular reports on apprenticeship progress, completion rates, and compliance status for HR and senior stakeholders. Continuously reviewing and enhancing apprenticeship programmes, researching industry trends and best practices. What we are looking for as an Apprenticeship Coordinator: Experience in coordinating training or apprenticeship programmes. Understanding of apprenticeship frameworks, government compliance requirements, and employment laws. Strong verbal and written communication skills, with the ability to engage effectively with apprentices, managers, and training providers. Excellent organisational skills and the ability to manage multiple programmes and meet deadlines. Competence in Microsoft Office (Excel, Word, Outlook) and HR systems. Level 3 or above qualification in Business Administration, HR, or equivalent experience. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Are you ready to make a difference? Apply now to join bpha and help shape the future of our workforce! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Building Safety and Asset Compliance Officer £30,216 per annum Bedford (Hybrid Working) Permanent Full Time Are you passionate about building safety and compliance? bpha is seeking a dedicated Building Safety and Asset Compliance Officer to join our team. In this vital role, you ll support the Project Manager in ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. Coordinating surveys and removal works, manage documentation and payments, and maintain up-to-date records. You ll play a key part in ensuring safety and legal compliance across our properties, working closely with contractors, colleagues, and customers. As a Building Safety and Asset Compliance Officer you will be: Coordinate and administer projects for the Building Safety and Asset Compliance team, ensuring effective liaison between customers, contractors, and colleagues. Allocate and assign inspections to achieve timely completions, maintaining accurate data and certification records using Asprey. Ensure compliance with bpha s Health and Safety policies and procedures. Maintain records of completed works, remedial actions, and access details. Administer cyclical and planned contracts, reviewing certification and arranging remedial work as needed. Raise and process works orders, facilitate contractor payments, and monitor budget spend. Liaise with customers, staff, and contractors to ensure safe access and comprehensive record-keeping. Produce accurate reports, meeting minutes, and contract documentation. Instigate legal action where necessary to ensure statutory compliance. What We re Looking for as a Building Safety and Asset Compliance Officer: Essential: Excellent attention to detail and accuracy in data validation and reporting. Strong communication skills, both written and verbal. Highly organised, methodical, and analytical. Experience in asset management or building safety compliance within social housing (e.g., gas, electrical, fire, legionella, asbestos). Good working knowledge of Asprey, Microsoft Office, and other compliance/social housing software. Commitment to excellent customer service and equality and diversity. Level 2 VRQ Award in Asset and Building Compliance Awareness (or willingness to work towards). Desirable: Experience in direct asbestos management or coordination. Ability to interpret construction drawings and documentation. Commitment to continuous professional development. Why Join Us? You ll be part of a supportive team, making a real difference to building safety and compliance in our communities. We offer opportunities for professional development and a positive, inclusive working environment. Our Values At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Ready to apply? If you re committed to building safety and want to help us deliver excellence, we d love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Electrician Bedfordshire and surrounding areas From £32,000.00 dependant on qualifications and experience Full Time (40 hours per week) Hours are on a rota basis between 08 00pm, Monday Friday Occasional weekend and evening shifts In this role, you will have use of a company van and power tools. We currently have an exciting opportunity for a candidate to join bpha s In House Maintenance Service, who make a difference to our customer s lives everyday by delivering a high-quality repairs service designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well. Would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer s lives? Are you an experienced qualified Electrician? If so, we want to hear from you! Our customers are at the heart of everything we do and especially the services we deliver. Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their home. So, to provide the very best service possible, we are bringing our repairs and maintenance service in-house. We are looking for skilled Electricians who are passionate about delivering not only high standards of work, but also an excellent service to our customers. These roles will be working in our customers homes as well as void properties. You will be the face of bpha in our customers' homes therefore we are looking for friendly professional tradespeople of all backgrounds. Customer service is hugely important at bpha so we are looking for empathetic team members who are considerate, respectful and keen to provide a right first-time positive customer experience. Demonstrating our values and supporting our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us. You will join us with your experience and trade skills ready to cover a wide range of electrical related repairs within our customers homes. You will be supported by a comprehensive people management structure, with regular training updates, one to ones and appraisals to help you embrace challenges, growth and development. Health, Safety and Environmental awareness is a top priority at bpha to keep you and our customers safe and to minimize our impact upon our wider environment. We d love to meet someone with: Excellent knowledge of domestic electrical installations, with proven experience is diagnosing, repairing, and resolving issues. Good and relevant health and safety knowledge. C&G Certificate 18th Edition IEE Wiring Regulations as a requirement C&G 2391 Inspection and Testing Certificate (preferable) NVQ Level 3 in Electrical Installation and AM2. Certificate in Electrical Installation Parts 1 and 2 (or approved equivalent). Experience of working within tight time restraints. Full clean driving licence. Amongst what we offer you is: A competitive salary of £32,000.00 to £38,000.00 dependant on qualifications and experience 28 days holiday PLUS Bank Holidays (Rising with length of service to 33 days) A generous contributory pension scheme Private health care Free life assurance Enhanced Family Leave Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application and provide two referees. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.