bpha

Head of Commercial Bedfordshire, Permanent, Full Time We're looking for an experienced and commercially astute Head of Commercial to lead procurement, commercial and risk management activity across our Development directorate.This is a senior leadership role with responsibility for ensuring our new homes are compliant, delivered efficiently, and to the highest standards. You'll play a pivotal role in shaping specifications, managing risk at precontract stage and providing expert commercial and contractual advice throughout the development lifecycle. What you'll be doing Leading on procurement, commercial strategy and risk management for new development projects Owning and maintaining Employer's Requirements, Design Briefs and specifications across all tenure types Chairing and leading the Specification Review Group, ensuring continuous improvement driven by lessons learnt and customer feedback Providing build cost budgets, procurement advice and value engineering input to support new business opportunities Ensuring all contractual documentation, due diligence and risk mitigation is in place before contracts are entered into Leading and managing the Employer's Agent Framework, including performance management and allocation of work Leading on compliance with H&S and CDM, providing expert advice and guidance to the development team Supporting our delivery teams with commercial advice and dispute avoidance Monitoring construction cost trends, benchmarking and value for money Contributing to budget setting, financial control and audits within the Commercial and Technical function What we're looking forYou'll bring strong leadership skills, commercial expertise and the confidence to influence at senior level. Essential: Proven experience providing commercial, procurement, risk and technical advice on residential development schemes Strong background in contract administration (ideally JCT Design & Build) at senior QS or Commercial Manager level Expertise in preparing, negotiating and reviewing building contracts and professional appointments Excellent knowledge of construction legislation, including CDM Regulations Experience of leading teams and managing people Strong analytical, negotiating and communication skills Professional membership (e.g. RICS, CIOB, RIBA) or equivalent experience Chartered Quantity Surveyor or equivalent qualification Commitment to ongoing CPD Desirable: Experience within the affordable housing sector Knowledge of planning legislation and sustainable construction Understanding of Homes England funding and development appraisal models Why join bpha? At bpha, we're committed to building quality homes and thriving communities. You'll be joining an organisation that values collaboration, innovation and professional growth, where your expertise will genuinely shape how we deliver our development programme. Please note that applications will be reviewed as received, bpha reserves the right to close applications prior to the advertised end date. We recommend early applications to avoid disappointment.

We currently have an exciting opportunity for a candidate to join bpha's In House Maintenance Service, who make a difference to our customer's lives everyday by delivering a high-quality repairs service designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well. We are looking for a Repairs and Voids Inspector to join our newly formed Small Works Team, and to be responsible for the inspection, specification, and ordering of repairs identified requiring technical knowledge to ensure a long-lasting repair solution is provided. The inspections you complete should consider the impact of the repairs required on our customers experience of living within their home, and you are expected to proactively communicate with customers, ensuring they are aware of the next steps following your inspection and what to expect. What you will be doing: Responsible for contributing to the IHMS's strong culture of health, safety, environment, and quality that can be evidenced, stands up to scrutiny and audit Carrying out a range of different inspections, ensuring that the repairs service delivered achieves good quality value for money repairs. Take responsibility for positively contributing to a highly motivated, empowered, and engaged team that work together to contribute towards delivering bpha's vision and mission To ensure a customer-centric service is always delivered. Be responsible for contributing to a team who have a customer centric, right first-time culture. Responsible for maintaining professional supplier relationships in conjunction with the IHMS management teams and Health & Safety. Responsible for ensuring you and your team's adherence and compliance to bpha standing orders, financial regulations, policies, and procedures We'd love to meet someone with: In depth knowledge and understanding of building construction, maintenance and legislation governing social housing providers. Good experience driving contract performance. Experience of fault diagnosis and works specification Knowledge of schedule of rates and experience in using them to select the most appropriate codes Knowledge of health and safety legislation related to construction and/or landlord responsibilities Building construction qualification to minimum ONC/OND or NVQ Level 3 Proven experience of delivering customer service excellence Full UK Driving Licence Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays (Rising with services to 33 days plus bank hols) A generous contributory pension scheme Private health care Free life assurance Enhanced family leave Access to an extensive suite of well-being services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible

Permanent Full time (37 hours per week) £34,440pa + £2,000pa essential car user allowance People first. Homes second. Empathy always. At bpha , we know that keeping a home isn't always easy. Life happens - and when it does, the right support can make all the difference. That's where our Tenancy Sustainment Officers come in. This role is all about people . You'll work closely with customers who are facing complex challenges, helping them stay safe, secure, and supported in their homes. If you're someone who leads with empathy, listens without judgement, and wants to make a real difference every day, this could be the role for you. What the role is really about You'll support customers who need a bit more help to manage their tenancy - often because of things like mental health challenges, substance misuse, safeguarding concerns, or other life pressures. Day to day, you'll: Build strong, trusting relationships with customers Take time to understand what's going on in their lives Create practical, person-centred support plans Help manage tenancy issues before they become crises Work alongside colleagues and partner organisations so customers get joined-up support Keep an eye on risk, safeguarding and wellbeing - and act quickly when something doesn't feel right It's a varied role, sometimes challenging, but incredibly rewarding. Transferable skills welcome We're keen to hear from people who have experience supporting individuals with complex needs, building trust, managing risk, and helping others make positive changes in their lives. If you're used to working in a person-centred way, handling safeguarding concerns, and supporting people through challenging situations, many of your skills will transfer really well into this role. Experience in housing, tenancy support or neighbourhood-based roles would be beneficial , but it isn't essential. We're happy to support the right person to learn the housing side of the role. Who we're looking for You'll be a great fit if you: Genuinely care about people and treat everyone with respect Are a good listener and clear communicator Can stay calm and supportive in difficult situations Are organised enough to manage a busy caseload Feel confident working independently but enjoy being part of a team Understand the importance of boundaries, safeguarding and doing the right thing If you already have housing or tenancy-related experience, that's a bonus - but your values, empathy and approach to people matter most. You'll also need: A full driving licence and access to your own car Flexibility to travel across bpha communities Our values matter here At bpha, our values guide how we work every day: We take responsibility - we do what we say we'll do We show empathy - we listen, respect and understand We're better together - we support each other and work as one We're ambitious - we're always looking for better ways to help Please note: We review applications as they are received and reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible.

Are you an experienced affordable housing development professional looking for your next challenge? bpha is seeking a dynamic and skilled Head of Development Delivery to lead our delivery and aftercare teams. In this pivotal role, you'll ensure the successful delivery of our ambitious new homes programme on time, on budget, and to the highest standards of quality and customer care. You'll work closely with colleagues in our New Business team to ensure seamless project transitions and compliance with internal processes. This is a varied and challenging role, demanding a blend of leadership, technical expertise, and a commitment to service excellence. Based from our offices in Bedford, you'll combine office and home working flexibility in line with our hybrid approach. There will be travel required with this role to visit sites under construction. Key Responsibilities Lead and manage the delivery and aftercare teams for new build development programmes within the affordable housing sector. Ensure all projects are delivered on time, within budget, and to high standards of quality and customer satisfaction. Oversee compliance with key legislation, funding, and regulatory requirements (including Homes England). Provide accurate and timely management information and reports on programme delivery and performance. Collaborate with internal teams to ensure smooth project handovers and adherence to internal processes. Analyse financial appraisals and produce complex management reports. Oversee site visits and ensure health & safety (including CDM) compliance. Support and develop team members, fostering a culture of continuous improvement. About You Essential: Extensive experience managing the delivery of new build development programmes within the affordable housing sector. Proven experience in leading and managing teams. Strong knowledge of Homes England funding and compliance requirements. Ability to provide accurate management information and performance reports. Proficient in financial appraisal software and databases (experience with ProVal and SDS Sequel advantageous). Sound working knowledge of construction, planning, and legal matters relating to site acquisition and delivery. Working knowledge of health & safety and CDM compliance. Desirable: Experience working within a housing association or similar environment. Relevant professional qualification or membership (e.g., CIH, RICS). Experience with stakeholder engagement and partnership working. Our Values At bpha, we: Take responsibility and do what we say we will. Show empathy, respect, and listen to colleagues and customers. Work better together, valuing diversity and collaboration. Are ambitious, always striving for excellence and positive impact. Why Join Us? You'll be part of a supportive, ambitious team committed to making a difference for our residents and communities. We offer opportunities for professional growth and the chance to contribute to meaningful projects. Please note that applications will be reviewed as received and bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment.

Up to 62,500 dependent on skills and experience Bedford, Permanent, Full time We currently have an exciting opportunity for a candidate to join bpha's In House Maintenance Service, who make a difference to our customer's lives everyday by delivering a high-quality Decent Homes improvement service, designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well. Would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer's lives? We are currently looking for a Planned Works Manager to be responsible for ensuring that all works delivered by the planned works team offer value for money, an excellent customer experience, and operate within the constraints of the budget. What you will be doing: Responsible for ensuring that IHMS planned works team operate within a strong culture of health, safety, environment, and quality Responsible for developing a highly motivated, empowered, and engaged planned works team Develop, implementing, encouraging, and maintaining a planned works team who have a customer centric, right first-time culture Ensuring that that all required surveys are planned and undertaken, customer choices recorded, and delivery planned to meet the need of the bpha programme and the expectations of our customers. Using data to identify opportunities for efficiencies, and effective programme management. Responsible for maintaining supplier relationships in conjunction with the Service Delivery Manager, Commercial Manager and H&S Lead. Responsible for ensuring that all works delivered by the planned works team offer value for money and operate within the constraints of the budget We'd love to meet someone with: Minimum 3 years in management position within planned property maintenance or similar service Experience of using data effectively to deliver large construction programmes or projects. Ability to take ownership of issues/problems and personally see them through to delivery Good general all round construction knowledge is desirable Good and relevant health and safety knowledge and qualifications An experienced line manager, with the ability to inspire, lead and create large teams Experience of working within tight time restraints, overcoming logistical challenges, and planning Educated to HNC, HND, CIOB, an equivalent degree or substantial experience in a similar role CSCS/SMSTS or equivalent(s) Knowledge of Decent Homes Programmes is desirable Amongst what we offer you is: 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of well-being services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Hybrid Working Please note the successful candidate will need to complete a basic DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

We currently have an exciting opportunity for a candidate to join bpha's In House Maintenance Service, who make a difference to our customer's lives everyday by delivering a high-quality repairs service designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well. We are looking for a Repairs and Voids Inspector to join our newly formed Small Works Team, and to be responsible for the inspection, specification, and ordering of repairs identified requiring technical knowledge to ensure a long-lasting repair solution is provided. The inspections you complete should consider the impact of the repairs required on our customers experience of living within their home, and you are expected to proactively communicate with customers, ensuring they are aware of the next steps following your inspection and what to expect. What you will be doing: Responsible for contributing to the IHMS's strong culture of health, safety, environment, and quality that can be evidenced, stands up to scrutiny and audit Carrying out a range of different inspections, ensuring that the repairs service delivered achieves good quality value for money repairs. Take responsibility for positively contributing to a highly motivated, empowered, and engaged team that work together to contribute towards delivering bpha's vision and mission To ensure a customer-centric service is always delivered. Be responsible for contributing to a team who have a customer centric, right first-time culture. Responsible for maintaining professional supplier relationships in conjunction with the IHMS management teams and Health & Safety. Responsible for ensuring you and your team's adherence and compliance to bpha standing orders, financial regulations, policies, and procedures We'd love to meet someone with: In depth knowledge and understanding of building construction, maintenance and legislation governing social housing providers. Good experience driving contract performance. Experience of fault diagnosis and works specification Knowledge of schedule of rates and experience in using them to select the most appropriate codes Knowledge of health and safety legislation related to construction and/or landlord responsibilities Building construction qualification to minimum ONC/OND or NVQ Level 3 Proven experience of delivering customer service excellence Full UK Driving Licence Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays (Rising with services to 33 days plus bank hols) A generous contributory pension scheme Private health care Free life assurance Enhanced family leave Access to an extensive suite of well-being services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible

An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Electrician Bedfordshire and surrounding areas From £32,000.00 dependant on qualifications and experience Full Time (40 hours per week) Hours are on a rota basis between 08 00pm, Monday Friday Occasional weekend and evening shifts In this role, you will have use of a company van and power tools. We currently have an exciting opportunity for a candidate to join bpha s In House Maintenance Service, who make a difference to our customer s lives everyday by delivering a high-quality repairs service designed around them. We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well. Would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer s lives? Are you an experienced qualified Electrician? If so, we want to hear from you! Our customers are at the heart of everything we do and especially the services we deliver. Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their home. So, to provide the very best service possible, we are bringing our repairs and maintenance service in-house. We are looking for skilled Electricians who are passionate about delivering not only high standards of work, but also an excellent service to our customers. These roles will be working in our customers homes as well as void properties. You will be the face of bpha in our customers' homes therefore we are looking for friendly professional tradespeople of all backgrounds. Customer service is hugely important at bpha so we are looking for empathetic team members who are considerate, respectful and keen to provide a right first-time positive customer experience. Demonstrating our values and supporting our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us. You will join us with your experience and trade skills ready to cover a wide range of electrical related repairs within our customers homes. You will be supported by a comprehensive people management structure, with regular training updates, one to ones and appraisals to help you embrace challenges, growth and development. Health, Safety and Environmental awareness is a top priority at bpha to keep you and our customers safe and to minimize our impact upon our wider environment. We d love to meet someone with: Excellent knowledge of domestic electrical installations, with proven experience is diagnosing, repairing, and resolving issues. Good and relevant health and safety knowledge. C&G Certificate 18th Edition IEE Wiring Regulations as a requirement C&G 2391 Inspection and Testing Certificate (preferable) NVQ Level 3 in Electrical Installation and AM2. Certificate in Electrical Installation Parts 1 and 2 (or approved equivalent). Experience of working within tight time restraints. Full clean driving licence. Amongst what we offer you is: A competitive salary of £32,000.00 to £38,000.00 dependant on qualifications and experience 28 days holiday PLUS Bank Holidays (Rising with length of service to 33 days) A generous contributory pension scheme Private health care Free life assurance Enhanced Family Leave Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application and provide two referees. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.