GH Engage Limited

Operations Manager - Facilities Management City of London Up to 85,000 + Bonus + Excellent Benefits An excellent opportunity has arisen for an Operations Manager to oversee operational delivery within a large commercial building in the City of London . This facilities management role supports the General Manager in delivering high-quality services while maintaining strong occupier relationships. The Operations Manager will lead soft services operations (cleaning, security, reception, administration) while managing upcoming building fabric and M&E upgrade projects. The role requires balancing project delivery with excellent stakeholder management. This facilities management position includes managing two direct reports (Coordinator & Administrator), overseeing contractors, and supporting service charge budgets within a busy multi-tenant environment in the City of London . The Operations Manager will play a key role in maintaining operational standards, service delivery, and occupier satisfaction within a premium facilities management environment. Key Requirements IOSH Health & Safety qualification (essential) NEBOSH qualification (desirable) Experience in facilities management or property operations Strong understanding of UK health & safety legislation Experience managing multi-discipline soft services Service charge and contractor management experience Experience within multi-tenanted commercial buildings Professional membership such as IWFM, AssocRICS, or ACIBSE (desirable) Salary & Benefits Up to 85,000 Bonus 25 days annual leave 1 day work from home per week Private healthcare Exellent parental leave policy Life assurance Income protection 40 hours per week; flexible working hours