Lucy Walker Recruitment

A growing and well-established provider of flexible workspace solutions is seeking an experienced Senior Client Relationships Executive to join their growing team. This is an excellent opportunity for a commercially minded professional with a strong background in sales, customer relationship management, or business development to take ownership of the customer journey from enquiry through to conversion and ongoing client engagement. The successful candidate will play a key role in driving occupancy and revenue across a portfolio of serviced offices, coworking memberships, meeting rooms, and virtual office services. Working closely with prospective and existing clients, they will be responsible for managing enquiries, developing relationships, maximising conversion opportunities, and delivering an exceptional customer experience. The ole The Senior Client Development Executive will act as a primary point of contact for prospective clients, ensuring enquiries are handled professionally, efficiently, and with a strong commercial focus. Key responsibilities will include: Managing inbound enquiries received via telephone, email, website, and other channels. Qualifying prospective clients to understand their business requirements, budgets, timelines, and workspace needs. Maintaining a structured sales pipeline and ensuring all customer interactions are accurately recorded. Identifying opportunities to increase revenue through upselling and cross-selling Coordinating coworking trial days for prospective members. Supporting the growth and retention of coworking memberships through proactive relationship management. Building relationships with regular users to encourage repeat business. Following up with customers to gather feedback and identify future booking opportunities. Supporting client retention and long-term relationship development. Working collaboratively with operational and sales colleagues to ensure a seamless customer experience. Maintaining accurate records within CRM and booking systems. Tracking enquiries, conversions, bookings, and follow-up activity. The ideal candidate will be an experienced customer-facing, sales professional who combines strong relationship-building skills with a commercial mindset and a proactive approach to business development. Applicants should be able to demonstrate: Proven experience within sales, business development, account management, customer success, or client relationship management. A track record of converting enquiries into revenue-generating opportunities. Excellent communication and interpersonal skills. A professional and confident telephone manner. Strong organisational and time management abilities. Experience managing multiple priorities and customer enquiries simultaneously. A proactive and results-driven approach. Strong IT skills, including experience using CRM systems and business software. We are unable to respond to all applications; we will contact you within 5 days of you application if successful. Please visit our website for further opportunities; (url removed)

The Company Our client is a global leader within their sector and operate across multiple sites throughout the UK. They have a superb presence in Leeds and provide expert consultancy-based expertise to a variety of clients worldwide. The Role They are seeking to recruit a Cost Analyst to join their expanding team for an initial 12 month Maternity Cover. This is within one of their specialist units, that helps clients optimise costs and ensure compliance across their property portfolios. This is a data-driven, analytical role focused on reviewing legal documents, interpreting clauses, analysing large datasets, and identifying cost variances. You will work closely with clients and third parties to ensure accuracy, recoverability, and transparency in service charge and insurance expenditure. Key responsibilities include: Reviewing invoices, legal documentation, and financial provisions Analysing spreadsheets and data to identify variances and trends Checking cost recoverability against lease agreements Liaising with clients and third parties via email, phone, and Teams Preparing reports, updating schedules, and maintaining databases Supporting the team with ad-hoc analytical tasks Your experience: Exposure to large datasets, legal or corporate documentation, or audit processes is advantageous A background in legal support, data analysis, corporate administration, or property services is ideal We are seeking a candidate who has: Excellent attention to detail and a methodical, process-driven approach Strong analytical mindset with the ability to interpret complex data Proficiency in Microsoft Excel Clear communicator, confident liaising with clients and stakeholders Professionalism, strong organisation, and ability to manage your own workload Enthusiasm and ambition to drive your career forward You should be someone who enjoys investigating details, telling a story with data, and working as part of a close-knit team. The team has a strong record of internal progression, therefore although this is an initial 12 month contract, there could be further opportunity for growth and progression. If you are seeking an analytical role with progression, do not hesitate to get in touch. Working Pattern & Benefits Hours: Monday-Friday, 9am-5:30pm Fully office based during probation, moving to a hybrid working structure after completion of probation. 25 days annual leave + bank holidays Strong pension contributions Private medical insurance Income protection + other optional benefits Apply Now If you are a detail-oriented, analytically minded professional looking to develop your career within a supportive and growing team, we would love to hear from you. Due to the high volume of applicants, we are unable to reply to each individual, therefore if you have not been contacted within 1 week of submitting your CV, please assume you have been unsuccessful. Best of luck in your search!