Lloyd Recruitment - Epsom

M&E Operational Planner Location: Leatherhead Hours: 37.5 hours a week / Monday-Friday Salary: Salary Up to 31,531.50 DOE + benefits including free parking The Role We are looking for an organised and forward-thinking M&E Operational Planner to join our clients expanding team at their Head Office in Leatherhead. You will play a key role in coordinating and scheduling daily work for engineers, ensuring service level agreements (SLAs) are met and resources are used effectively. This role is essential in balancing demand, managing operational pressures and supporting overall service performance. Key Responsibilities Planning & Scheduling Allocate and schedule daily work orders based on priority and availability Balance engineer workloads (12+ jobs per day per engineer) Review completed jobs and arrange return visits where needed Proactively manage risks to SLAs Resource Coordination Monitor engineer availability and identify capacity gaps Escalate concerns to Field Operations Managers (FOMs) Adjust schedules in response to operational needs Communication & Stakeholder Liaison Liaise with engineers, FOMs and internal teams Resolve scheduling conflicts and competing priorities Communicate appointment changes or delays to tenants professionally Performance & Systems Track engineer progress throughout the day Maintain accurate records in Business Central (BC) Identify opportunities to improve planning processes For this role you will need: Experience planning workloads in high-volume operational environments Ability to manage competing priorities under pressure Strong organisational and problem-solving skills Excellent communication skills Experience using CRM or workforce management systems High attention to detail GCSEs (or equivalent) in English and Maths Planning or operations qualification First Aid, Fire Warden or Display Screen training Experience in process improvement or trend analysis What Success Looks Like SLAs are protected through proactive planning Operational risks are identified early and managed effectively Engineers and managers trust your judgement Planning processes continuously improve Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15660

Residential Surveyor - Valuation & Building Surveys 40K - 60K DOE Monday to Friday 9am - 6pm WFH with occasional Head Office Visits Applicants should reside close to or within CV, B, SW, KT, CR, and SM postcode areas to effectively cover local surveying instructions. Lloyd Recruitment are proud to be working with a respected surveying practice who are looking for a Residential Surveyors delivering high-quality residential and commercial property services across the UK. Due to continued expansion, they are seeking a motivated and professional Surveyor to join their team. As a Residential Surveyor, you will undertake a mixture of Residential Valuations, RICS Level 2 Home Surveys, and RICS Level 3 Building Surveys across your designated geographic area. You will be responsible for conducting approximately 8 surveys per week, producing high-quality reports and providing expert advice to clients. Full training and equipment will be provided, making this an excellent opportunity for both experienced surveyors and those looking to further develop their surveying expertise. Key Responsibilities Conduct residential property inspections and surveys. Complete Residential Valuations in accordance with professional standards. Undertake RICS Level 2 Home Surveys and RICS Level 3 Building Surveys. Prepare detailed and accurate survey reports within agreed service levels. Identify building defects, maintenance issues and structural concerns. Provide clear professional advice and recommendations to clients. Maintain accurate records and case documentation. Build and maintain strong relationships with clients and stakeholders. Ensure compliance with RICS standards, company procedures, and industry regulations. Contribute positively to the continued growth and reputation of the company. What We're Looking For Degree qualified in Building Surveying, Real Estate, Property, or a related discipline. RICS membership or actively working towards professional qualification. Strong knowledge of residential property construction, defects, and inspection methodology. Excellent report writing and communication skills. Ability to work independently and manage a busy workload. Strong organisational and time-management skills. Full UK driving licence and willingness to travel within your designated area. Desirable AssocRICS, MRICS, or equivalent professional qualification. Experience carrying out Residential Valuations. Experience undertaking RICS Level 2 Home Surveys and/or Level 3 Building Surveys. Knowledge of local residential property markets. Experience using surveying and report-writing software. What We Offer Competitive salary dependent on experience. Full surveying equipment provided. Ongoing professional development and training. Support towards professional accreditation and career progression. Flexible working arrangements. Company pension scheme. Supportive and collaborative working environment. Opportunity to work with a diverse range of residential properties and clients. Career growth within an expanding and ambitious surveying practice.