Planning Team Manager Leatherhead 36,000 - 38,000 +great benefits scheme On-site parking available / excellent public transport links We are seeking an experienced Planning Team Manager to lead and manage a team and ensure all works are scheduled efficiently and service targets are met. The Role This is a hands-on management role responsible for the day-to-day running of the planning team of 6-7. You will balance resources with demand, prioritise emergency and critical appointments, and support planners to perform effectively in a fast-paced environment. Key Responsibilities Lead, motivate and support the Planning (Scheduling) Team Oversee daily scheduling of M&E works and diary utilisation Ensure emergency, critical and time-bound jobs are prioritised Manage workload distribution and cover within the team Work closely with Field Operations Managers to balance demand and resource Monitor performance and drive continuous improvement Make confident decisions under pressure About You Experience in planning, scheduling or resource management Previous experience managing or leading a team Strong organisational and decision-making skills Calm, resilient and solutions-focused Confident communicator who works well with others Further and full details available upon application. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15381
03/03/2026
Full time
Planning Team Manager Leatherhead 36,000 - 38,000 +great benefits scheme On-site parking available / excellent public transport links We are seeking an experienced Planning Team Manager to lead and manage a team and ensure all works are scheduled efficiently and service targets are met. The Role This is a hands-on management role responsible for the day-to-day running of the planning team of 6-7. You will balance resources with demand, prioritise emergency and critical appointments, and support planners to perform effectively in a fast-paced environment. Key Responsibilities Lead, motivate and support the Planning (Scheduling) Team Oversee daily scheduling of M&E works and diary utilisation Ensure emergency, critical and time-bound jobs are prioritised Manage workload distribution and cover within the team Work closely with Field Operations Managers to balance demand and resource Monitor performance and drive continuous improvement Make confident decisions under pressure About You Experience in planning, scheduling or resource management Previous experience managing or leading a team Strong organisational and decision-making skills Calm, resilient and solutions-focused Confident communicator who works well with others Further and full details available upon application. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15381
M&E Operational Planner Location: Leatherhead Hours: 37.5 hours a week / Monday-Friday Salary: 30,751.00 + benefits including free parking The Role We are looking for an organised and forward-thinking M&E Operational Planner to join our clients expanding team at their Head Office in Leatherhead. You will play a key role in coordinating and scheduling daily work for engineers, ensuring service level agreements (SLAs) are met and resources are used effectively. This role is essential in balancing demand, managing operational pressures and supporting overall service performance. Key Responsibilities Planning & Scheduling Allocate and schedule daily work orders based on priority and availability Balance engineer workloads (12+ jobs per day per engineer) Review completed jobs and arrange return visits where needed Proactively manage risks to SLAs Resource Coordination Monitor engineer availability and identify capacity gaps Escalate concerns to Field Operations Managers (FOMs) Adjust schedules in response to operational needs Communication & Stakeholder Liaison Liaise with engineers, FOMs and internal teams Resolve scheduling conflicts and competing priorities Communicate appointment changes or delays to tenants professionally Performance & Systems Track engineer progress throughout the day Maintain accurate records in Business Central (BC) Identify opportunities to improve planning processes For this role you will need: Experience planning workloads in high-volume operational environments Ability to manage competing priorities under pressure Strong organisational and problem-solving skills Excellent communication skills Experience using CRM or workforce management systems High attention to detail GCSEs (or equivalent) in English and Maths Planning or operations qualification First Aid, Fire Warden or Display Screen training Experience in process improvement or trend analysis What Success Looks Like SLAs are protected through proactive planning Operational risks are identified early and managed effectively Engineers and managers trust your judgement Planning processes continuously improve Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15401
03/03/2026
Full time
M&E Operational Planner Location: Leatherhead Hours: 37.5 hours a week / Monday-Friday Salary: 30,751.00 + benefits including free parking The Role We are looking for an organised and forward-thinking M&E Operational Planner to join our clients expanding team at their Head Office in Leatherhead. You will play a key role in coordinating and scheduling daily work for engineers, ensuring service level agreements (SLAs) are met and resources are used effectively. This role is essential in balancing demand, managing operational pressures and supporting overall service performance. Key Responsibilities Planning & Scheduling Allocate and schedule daily work orders based on priority and availability Balance engineer workloads (12+ jobs per day per engineer) Review completed jobs and arrange return visits where needed Proactively manage risks to SLAs Resource Coordination Monitor engineer availability and identify capacity gaps Escalate concerns to Field Operations Managers (FOMs) Adjust schedules in response to operational needs Communication & Stakeholder Liaison Liaise with engineers, FOMs and internal teams Resolve scheduling conflicts and competing priorities Communicate appointment changes or delays to tenants professionally Performance & Systems Track engineer progress throughout the day Maintain accurate records in Business Central (BC) Identify opportunities to improve planning processes For this role you will need: Experience planning workloads in high-volume operational environments Ability to manage competing priorities under pressure Strong organisational and problem-solving skills Excellent communication skills Experience using CRM or workforce management systems High attention to detail GCSEs (or equivalent) in English and Maths Planning or operations qualification First Aid, Fire Warden or Display Screen training Experience in process improvement or trend analysis What Success Looks Like SLAs are protected through proactive planning Operational risks are identified early and managed effectively Engineers and managers trust your judgement Planning processes continuously improve Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15401
