JLL

Job Description Role Purpose Responsible for the safe execution of a portfolio of concurrent projects for various sites. As part of the role the Operations Lead must ensure that the projects are delivered to meet JLL & clients standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 standards. PM must be qualified in a related trade, mechanical, electrical, civil engineering, building fabric, roofing etc. Responsibilities Responsible for the execution of projects with potential values between 20k to 5m. Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Manage the projects in accordance with the requirements of the NEC3 Framework Contract Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Liaise with the client Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To ensure a high level of service is delivered and develop relationships with key stakeholders. Ensure projects are delivered to the agreed contract programme. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and client Standards. Provide knowledge and support if required to ensure the quality and performance of the works. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. Communicate using appropriate styles and methods. Project a professional demeanour with colleagues, clients and their customers. Ensure that Sharepoint project status is kept up to date across all projects Ensure that project related CVR information is kept up to date across all projects Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance. Personality Build positive relationships with the team and stakeholders. Communicate using appropriate styles and methods. Project a professional demeanour with colleagues, clients and their customers. Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance. Good understanding of NEC3 Option C Contracts/Other Frameworks and supporting Project Teams in its implementation. Skills Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve. High level of self-motivation, organisational ability and drive to meet deadlines. Experience in the preparation of quotations and estimates. Already possess or be able to obtain the required levels of security clearance for access to the designated client locations involved in the role.

Project Manager - West London: High-End Events & Commercial Space JLL is seeking an experienced Project Manager to join our Central London team, delivering operational excellence across prestigious events venues and premium commercial environments. Key Operational Requirements Premium Environment Delivery: Execute projects in occupied high-end venues, flagship corporate headquarters, and premium commercial spaces Maintain seamless operations where downtime isn't an option Exercise discretion and professionalism expected in sophisticated commercial and events environments Minimize disruption to live operations while delivering technical excellence Project Management: Deliver multiple small works, fit-out, and M&E projects autonomously Manage complete project lifecycles from specification through closeout Balance competing stakeholder demands in pressured, time-sensitive environments Solve issues rapidly with minimal client impact Contractor & Team Leadership: Manage contractor performance to JLL's exacting standards Lead diverse teams across varied project types Provide technical guidance on M&E and fabric disciplines Conduct quality audits on subcontractors Implement HR procedures and performance management Core Accountabilities Health, Safety & Compliance: Ensure H&S legislation compliance including CDM regulations Maintain risk assessments and method statements Uphold JLL's zero-harm culture and client duty of care Manage contractor safety performance in live environments Financial Management: Budget control and project costing P&L responsibility contributing to portfolio profitability WIP tracking and debt management Monitor project costs against forecasts Client & Stakeholder Management: Proactive client liaison reinforcing JLL's value proposition Manage expectations in high-profile commercial and events spaces Deliver client satisfaction that supports retention and reputation Report on project progression with transparency Operational Excellence: Plan and develop project specifications Monitor progress and set realistic end dates Conduct workload review and resource planning Perform quality audits maintaining JLL standards Manage project reporting aligned to JLL's operational frameworks Business Development: Pipeline development to increase annual turnover Identify additional service opportunities within existing client relationships Contribute to JLL's portfolio growth strategy Deepen client relationships through proactive value delivery Essential Qualifications & Experience Health & Safety Certifications: IOSH or higher (mandatory) SMSTS (mandatory) CSCS Gold Card (preferred) Technical Competencies: Competent working knowledge of M&E systems Understanding of building fabric disciplines Ability to oversee complex, integrated building systems typical of premium commercial venues Professional Experience: Industry-relevant qualifications and proven track record Operational experience leading diverse teams Performance management to KPIs using operational MI systems Experience in live operational environments (events venues, premium office space advantageous) Background in small works, fit-out, and M&E project delivery Administrative & Systems: Computer literate: Word, Excel, Outlook Strong organizational and administration skills Ability to manage multiple reporting requirements Data-driven approach to performance tracking Ideal Candidate Profile Experience Background: 5-10 years' field experience in facilities or construction management Progression from technical/supervisory roles into project management Track record in high-end commercial, corporate, or events environments Experience executing work with minimal disruption to premium operations Key Attributes: Autonomous delivery capability in pressured environments Client-facing professionalism representing JLL's brand Discretion in high-profile commercial settings Ability to balance technical delivery with relationship management Understanding of sophisticated client expectations Distinguishing Factors: Experience in live events venues or occupied premium office environments Proven ability to manage multiple stakeholder demands simultaneously Track record of maintaining operations while executing technical work Reputation for delivering projects that enhance rather than interrupt client operations JLL Value Alignment Directly supports JLL's mission to shape the future of real estate for a better world Ensures premium commercial and events spaces operate seamlessly, safely, and efficiently Contributes to JLL's reputation as partner of choice for sophisticated commercial clients Delivers operational excellence combined with strategic real estate insight Reinforces JLL's commitment to client service excellence in Central London's competitive market

Job Description The Quote Proposal Manager is responsible for leading the development, coordination, and submission of high-quality proposals and quotes in response to client requests. This role serves as the central point of contact for proposal activities, ensuring timely delivery of compelling, compliant submissions that effectively communicate our value proposition and competitive advantages. Key Responsibilities Proposal Development & Management The Quote Proposal Manager oversees the end-to-end proposal process, from initial opportunity assessment through final submission. This includes developing proposal strategies, creating content plans, coordinating with subject matter experts across multiple disciplines, and ensuring all deliverables meet quality standards and client requirements. The role requires managing multiple concurrent proposals with varying deadlines and complexity levels. Stakeholder Coordination This position serves as the primarily with the technical team, and operations team. The Quote Proposal Manager facilitates kick off meetings, maintains regular communication with the client and the operations team. Pricing & Commercial Terms The Quote Proposal Manager collaborates with pricing and finance teams to develop competitive commercial proposals, ensuring accurate cost estimates, clear pricing structures, and appropriate risk allocation. This includes reviewing contractual terms, identifying potential issues, and coordinating necessary approvals. Process Improvement & Knowledge Management This position continuously refines proposal processes, templates, and best practices to improve efficiency and win rates. The Quote Proposal Manager maintains proposal libraries, captures lessons learned, and implements tools and systems that enhance team productivity. Technical Skills Proficiency with Microsoft Office Suite, particularly Word, Excel, and PowerPoint, with advanced formatting and document production capabilities. Experience with proposal management software, CRM systems, and collaboration platforms. Strong project management skills with ability to manage multiple deadlines simultaneously. Communication & Writing Exceptional written and verbal communication skills with demonstrated ability to synthesize complex technical information into clear, persuasive narratives. Strong editing and proofreading capabilities with attention to detail and commitment to producing error-free deliverables. Preferred Qualifications Certification from Association of Proposal Management Professionals (APMP) or similar credential. Experience in commercial real estate, facilities management, or property services industry. Familiarity with Salesforce or similar CRM platforms. Background in graphic design or experience working with creative teams on proposal production. Location: Bedford House, Liverpool L69 7ZP