KM Education Recruitment Ltd

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Lead Housing Support Officer Location: Lancashire - Must be flexible with travel Salary: up to 32,600 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent The Role: Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities. Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development. Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered. Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation. Deliver workshops and practice development sessions to improve team capability and service standards. Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs. Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers. Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service. Monitor and promote high standards of practice through observation, coaching, and feedback. Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation. Criteria: Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options. Must have experience, or knowledge, of the Criminal Justice System. Excellent communication and interpersonal skills. Must be IT literate. Must be flexible with travel. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Housing Support Officer Location: Liverpool - Centre based Salary: 25,800 - 29,000 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent We are looking for a motivated and compassionate individual, who would be interested in supporting people to access stable accommodation and move towards a more positive future. This role is ideal for someone who enjoys working with people, building strong professional relationships, and supporting those going through periods of change. You will work with adults facing housing-related challenges, providing practical guidance, tailored support, and coordinated interventions that promote long-term stability and independence. The Role: Manage a caseload of adult participants, providing ongoing support and guidance. Conduct initial assessments to understand individual circumstances, risks, needs, and barriers Develop and deliver personalised accommodation plans tailored to each individual. Work collaboratively with probation officers and other key partners to coordinate support Maintain regular contact with your participants, to monitor progress and provide encouragement Identify and respond to emerging risks, concerns, or changes in circumstances Keep accurate and timely case records using designated case management systems Support your caseload in navigating housing challenges and accessing appropriate services Ensure individuals understand their rights, responsibilities, and available support options Encourage engagement and positive progress towards stable accommodation and independence Criteria: Must have experience of working within a relevant sector, e.g. Social Services; Mental Health; Education; Criminal Justice or similar. Ideally have experience of working within a similar Housing/Accommodation Support role. Excellent communication and interpersonal skills. Ability to motivate and support individuals from diverse backgrounds. Must be IT literate. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.