Sasse Limited
Leeds, Yorkshire
Location: Northeast & Yorkshire Job type: Permanent , Full Time Contracted: 40 hours per week, Monday to Friday (evenings/nights), with additional hours or days as required to meet operational needs. Salary: £42,000 per annum plus bonus based on performance & Quality KPIs. Contractual benefit: Car allowance Benefits: Cycle to work and Smart Tech Salary sacrifice Schemes- Employees have the option to participate in our Smart Tech Salary Sacrifice scheme, allowing them to access the latest technology devices through convenient, tax-efficient deductions directly from their salary (subject to T&Cs) Exclusive discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brand Access to company reward & recognition platform Welcome to Sasse, the Home of a family, a business that thrives on the potential of our people and the success of our teamwork. We are currently recruiting for an Operations Manager at Arriva Northeast and Yorkshire regions, responsible for overseeing contract delivery and service performance across multiple sites. We welcome applications from individuals who bring a positive outlook, a proactive mindset, and the ambition to grow and develop in their career. The Role As an Operations Manager, you will take full responsibility for the smooth running of our contracted sites, ensuring service excellence, high standards and strong client relationships. You will manage staff, monitor quality, and oversee budgets while creating a motivated, positive team culture. This role is ideal for a hands-on leader who enjoys building strong client partnerships and driving operational success. This role is ideal for candidates with operational management experience gained in manufacturing, industrial services, transport, logistics, or similarly fast-paced service-delivery environments. It is predominantly site-based, requiring a strong on-site presence and frequent travel across multiple bus depots in the North East Region. The position operates mainly during evenings and nights, so a willingness and ability to work night shifts, while remaining flexible for occasional daytime client meetings, which is essential. Candidates should also demonstrate a solid understanding of Health & Safety within operational or industrial settings and be comfortable leading teams in hands-on, high-activity environments. Key responsibilities include: Lead daily operations across the contract site, ensuring smooth service delivery and adherence to Sasse standards. Recruit, train, schedule, and supervise staff, ensuring the team is motivated, productive, and supported. Oversee budgets, ensuring cost efficiency while meeting contractual requirements. Monitor staff performance through regular evaluations, audits and inspections, providing feedback and coaching where necessary. Manage staff relations, including absence, holidays, disciplinary and grievance processes in coordination with People & Practices department. Manage stock control, ordering consumables, and maintaining machinery to ensure resources are always available and fit for purpose. Ensure accurate staff documentation, payroll, and rota management. Prepare and present regular reports to management and clients, highlighting achievements, challenges, and improvement plans. Ensure compliance with all Health & Safety policies, risk assessments, and industry regulations, including safe use of equipment and consumables. Take a proactive, hands-on approach when required, setting an example of best practice for the team. Build and maintain strong client relationships, acting as the first point of contact for feedback, complaints, or operational issues. Attend management meetings and training sessions to continuously develop operational excellence. Essential Requirements: Strong IT skills, including proficiency in Microsoft Office (Excel, Word, Outlook), digital reporting systems, and operational management software. Ability to use mobile and site-based applications for audits, rota management, stock control, and incident reporting. Proven experience in managing operations, staff and client relations. Strong organisational and leadership skills with a pragmatic approach to problem solving. Ability to thrive in a fast-paced, client-focused environment. Confidence in written and verbal communication. Valid UK driving licence (category B). What We Offer Access to a rewards gateway platform offering substantial discounts online and in-store with top brands. Options to participate in a cycle-to-work scheme through salary sacrifice. Employees have the option to participate in our Smart Tech Salary Sacrifice scheme, allowing them to access the latest technology devices through convenient, tax-efficient deductions directly from their salary. We value ongoing education and offer opportunities for further training and professional development. Car Allowance Why Join Sasse? Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our organisation. We value our customers and believe that customers and people should be the focus of everything that we do. If that sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you. Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels. You may have experience in the following: Transport Operations Manager, Depot Operations Manager, Fleet Operations Manager, Site Operations Manager, Contract Operations Manager, Regional Operations Manager, Bus Operations Manager, Service Delivery Manager, Facilities Operations Manager, Multi-Site Operations Manager, Shift Operations Manager, etc.
Location: Northeast & Yorkshire Job type: Permanent , Full Time Contracted: 40 hours per week, Monday to Friday (evenings/nights), with additional hours or days as required to meet operational needs. Salary: £42,000 per annum plus bonus based on performance & Quality KPIs. Contractual benefit: Car allowance Benefits: Cycle to work and Smart Tech Salary sacrifice Schemes- Employees have the option to participate in our Smart Tech Salary Sacrifice scheme, allowing them to access the latest technology devices through convenient, tax-efficient deductions directly from their salary (subject to T&Cs) Exclusive discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brand Access to company reward & recognition platform Welcome to Sasse, the Home of a family, a business that thrives on the potential of our people and the success of our teamwork. We are currently recruiting for an Operations Manager at Arriva Northeast and Yorkshire regions, responsible for overseeing contract delivery and service performance across multiple sites. We welcome applications from individuals who bring a positive outlook, a proactive mindset, and the ambition to grow and develop in their career. The Role As an Operations Manager, you will take full responsibility for the smooth running of our contracted sites, ensuring service excellence, high standards and strong client relationships. You will manage staff, monitor quality, and oversee budgets while creating a motivated, positive team culture. This role is ideal for a hands-on leader who enjoys building strong client partnerships and driving operational success. This role is ideal for candidates with operational management experience gained in manufacturing, industrial services, transport, logistics, or similarly fast-paced service-delivery environments. It is predominantly site-based, requiring a strong on-site presence and frequent travel across multiple bus depots in the North East Region. The position operates mainly during evenings and nights, so a willingness and ability to work night shifts, while remaining flexible for occasional daytime client meetings, which is essential. Candidates should also demonstrate a solid understanding of Health & Safety within operational or industrial settings and be comfortable leading teams in hands-on, high-activity environments. Key responsibilities include: Lead daily operations across the contract site, ensuring smooth service delivery and adherence to Sasse standards. Recruit, train, schedule, and supervise staff, ensuring the team is motivated, productive, and supported. Oversee budgets, ensuring cost efficiency while meeting contractual requirements. Monitor staff performance through regular evaluations, audits and inspections, providing feedback and coaching where necessary. Manage staff relations, including absence, holidays, disciplinary and grievance processes in coordination with People & Practices department. Manage stock control, ordering consumables, and maintaining machinery to ensure resources are always available and fit for purpose. Ensure accurate staff documentation, payroll, and rota management. Prepare and present regular reports to management and clients, highlighting achievements, challenges, and improvement plans. Ensure compliance with all Health & Safety policies, risk assessments, and industry regulations, including safe use of equipment and consumables. Take a proactive, hands-on approach when required, setting an example of best practice for the team. Build and maintain strong client relationships, acting as the first point of contact for feedback, complaints, or operational issues. Attend management meetings and training sessions to continuously develop operational excellence. Essential Requirements: Strong IT skills, including proficiency in Microsoft Office (Excel, Word, Outlook), digital reporting systems, and operational management software. Ability to use mobile and site-based applications for audits, rota management, stock control, and incident reporting. Proven experience in managing operations, staff and client relations. Strong organisational and leadership skills with a pragmatic approach to problem solving. Ability to thrive in a fast-paced, client-focused environment. Confidence in written and verbal communication. Valid UK driving licence (category B). What We Offer Access to a rewards gateway platform offering substantial discounts online and in-store with top brands. Options to participate in a cycle-to-work scheme through salary sacrifice. Employees have the option to participate in our Smart Tech Salary Sacrifice scheme, allowing them to access the latest technology devices through convenient, tax-efficient deductions directly from their salary. We value ongoing education and offer opportunities for further training and professional development. Car Allowance Why Join Sasse? Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our organisation. We value our customers and believe that customers and people should be the focus of everything that we do. If that sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you. Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels. You may have experience in the following: Transport Operations Manager, Depot Operations Manager, Fleet Operations Manager, Site Operations Manager, Contract Operations Manager, Regional Operations Manager, Bus Operations Manager, Service Delivery Manager, Facilities Operations Manager, Multi-Site Operations Manager, Shift Operations Manager, etc.
Sasse Limited
Newcastle Upon Tyne, Tyne And Wear
Location: Northeast England Job type : Permanent, Full Time Contracted: 40 hours, 5 out of 7 to suit business needs Salary: £34 000 per year + £300 per month car allowance Benefits: Access to company reward & recognition platform Opportunities for professional development and advancement Positive and supportive work environment Company Pension Scheme On-site parking Cycle to work and Smart Tech Salary sacrifice Schemes (subject to T&Cs) Exclusive discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brand Welcome to Sasse, the Home of a family, a business that thrives on the potential of our people and the success of our teamwork. We are currently recruiting for an Assistant Operations Manager for multi sites across Northeast region for Arriva, and we are looking to hear from candidates who are positive, have a can-do attitude and have ambition to grow. The Role As an Assistant Operations Manager, you will be at the forefront of our contract sites, ensuring smooth, efficient operations and top-quality service delivery. You will work closely with the Operations Manager to support and lead our on-site teams, ensuring a high standard of service for our clients and maintaining a productive, motivated team environment. This role is ideal for a proactive individual with a can-do attitude and a keen interest in developing a career in operations management. In this role, you will be responsible for overseeing daily operational tasks, from managing staff schedules and performance evaluations to maintaining client satisfaction through consistent quality checks. You will conduct regular audits to ensure compliance with Sasse standards and work to keep all staff documentation up-to-date, following Health & Safety policies and digital reporting requirements. You'll support the team in navigating daily challenges, foster a positive team atmosphere, and encourage open communication across the board. In addition to your daily responsibilities, you will report weekly to the Operations Manager on key operational updates and may take on additional tasks, such as payroll processing, to ensure smooth operations in the department. Key responsibilities include: Oversee day-to-day operations at contract sites, ensuring seamless workflow. Manage staff performance, schedules, and address employee relations issues. Maintain high customer satisfaction through effective client relationship management. Conduct regular audits to meet Sasse quality and compliance standards. Keep all staff documentation and records current and aligned with regulations. Ensure proper digital reporting and process compliance among staff. Manage stock control for consumables, equipment, and materials on-site. Track and report service delivery compliance and weekly operational updates. Support payroll processing as needed. Act as Operations Manager in their absence to maintain continuity. Essential Requirements: Be proactive, detail-oriented and willing to positively influence our operational teams. Have strong organisational skills and strategic thinking to effectively manage people and processes. A pragmatic approach to problem solving and the ability to thrive in a fast-paced environment Full UK driving licence (Category B) required. What We Offer Access to a rewards gateway platform offering substantial discounts online and in-store with top brands. We value ongoing education and offer opportunities for further training and professional development. Why Join Sasse? Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our organisation. We value our customers and believe that customers and people should be the focus of everything that we do. If that sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you. Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels. You may have experience in the following: Operations Supervisor, Deputy Operations Manager, Contract Manager, Site Manager, Facilities Operations Manager, Assistant Contract Manager, Cleaning Operations Manager, Soft Services Manager, Area Operations Manager, Regional Operations Supervisor, Multi-Site Manager, etc.
Location: Northeast England Job type : Permanent, Full Time Contracted: 40 hours, 5 out of 7 to suit business needs Salary: £34 000 per year + £300 per month car allowance Benefits: Access to company reward & recognition platform Opportunities for professional development and advancement Positive and supportive work environment Company Pension Scheme On-site parking Cycle to work and Smart Tech Salary sacrifice Schemes (subject to T&Cs) Exclusive discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brand Welcome to Sasse, the Home of a family, a business that thrives on the potential of our people and the success of our teamwork. We are currently recruiting for an Assistant Operations Manager for multi sites across Northeast region for Arriva, and we are looking to hear from candidates who are positive, have a can-do attitude and have ambition to grow. The Role As an Assistant Operations Manager, you will be at the forefront of our contract sites, ensuring smooth, efficient operations and top-quality service delivery. You will work closely with the Operations Manager to support and lead our on-site teams, ensuring a high standard of service for our clients and maintaining a productive, motivated team environment. This role is ideal for a proactive individual with a can-do attitude and a keen interest in developing a career in operations management. In this role, you will be responsible for overseeing daily operational tasks, from managing staff schedules and performance evaluations to maintaining client satisfaction through consistent quality checks. You will conduct regular audits to ensure compliance with Sasse standards and work to keep all staff documentation up-to-date, following Health & Safety policies and digital reporting requirements. You'll support the team in navigating daily challenges, foster a positive team atmosphere, and encourage open communication across the board. In addition to your daily responsibilities, you will report weekly to the Operations Manager on key operational updates and may take on additional tasks, such as payroll processing, to ensure smooth operations in the department. Key responsibilities include: Oversee day-to-day operations at contract sites, ensuring seamless workflow. Manage staff performance, schedules, and address employee relations issues. Maintain high customer satisfaction through effective client relationship management. Conduct regular audits to meet Sasse quality and compliance standards. Keep all staff documentation and records current and aligned with regulations. Ensure proper digital reporting and process compliance among staff. Manage stock control for consumables, equipment, and materials on-site. Track and report service delivery compliance and weekly operational updates. Support payroll processing as needed. Act as Operations Manager in their absence to maintain continuity. Essential Requirements: Be proactive, detail-oriented and willing to positively influence our operational teams. Have strong organisational skills and strategic thinking to effectively manage people and processes. A pragmatic approach to problem solving and the ability to thrive in a fast-paced environment Full UK driving licence (Category B) required. What We Offer Access to a rewards gateway platform offering substantial discounts online and in-store with top brands. We value ongoing education and offer opportunities for further training and professional development. Why Join Sasse? Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our organisation. We value our customers and believe that customers and people should be the focus of everything that we do. If that sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you. Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels. You may have experience in the following: Operations Supervisor, Deputy Operations Manager, Contract Manager, Site Manager, Facilities Operations Manager, Assistant Contract Manager, Cleaning Operations Manager, Soft Services Manager, Area Operations Manager, Regional Operations Supervisor, Multi-Site Manager, etc.
