Morgan Sindall Property Services

Permanent Full Time We are looking for a motivated Resident Liaison Officer to join our team. You will be travelling in and around LE2. The site office is based at PE3. About the role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, ensuring that their needs are met and paperwork is up to date. Working to deliver the best quality service, you llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You must hold a clean full UK driving licence for a minimum of 12 months and you will be willing to travel between sites. Ideally you will have experience as a Resident Liaison Officer or similar project administration experience. It would also be advantageous to have experience within a social housing environment and/or retrofit works. Experience working with people who have SEND needs and experience of EasyBOP are desirable but not essential to the role. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Permanent - Full Time We are looking to recruit an Electrician to join our team. About the Role Working to deliver the best quality service, you ll join us to undertake electrical repairs, testing and installation works across your dedicated area, whilst complying with BS7671, ensuring implementation and compliance is in line with our Health and Safety Policy and procedures. You ll produce concise and accurate data records through PDA / mobile communication systems and reporting, ensuring tasks are completed right, first time, with materials and timescales both achievable and deliverable. Attending Team Briefs, Toolbox Talks and Technical Bulletins monthly, you ll demonstrate a positive, diverse, and inclusive attitude to both internal and external customer and colleagues at all times. About You Candidates will be able to work individually or as part of a team and will have proven experience within a similar role. Essential Qualifications: You must hold a valid full UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). ECS Card - Gold or working toward Testing Qualification/s and pat testing experience Electrical Installations BS7671 (18th Edition) if not delivered as part of one of the below courses You will hold any of the below: Level 3 NVQ in Electrotechnical Services (Electrical Installation - Buildings & Structures) Level 3 NVQ Diploma in Installing Electrotechnical systems and equipment (buildings, structures and the environment) City & Guilds 2360 Electrical Installation Theory and Practice Part 2 Level 3 Certificate in Electrotechnical Technology Benefits Company Van (work use) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday & Bank Hols Enhanced Pension Plan Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to the full Job Description upon completing your application.

We are looking to recruit a Handy Person to join our team here in Hertfordshire on a permanent basis. About the Role Working to deliver the best quality service, carrying out responsive and planned repairs to both occupied and void properties, you ll undertake a range of basic repairs and installations of window, doors, ironmongery, benches, planters, decking, fencing etc to our customers. They will also be required to put up shelving, curtain battens/poles, Damp, and mould washes and also upgrading loft insulation, amongst other tasks. About You Candidates will be organised and able to provide accurate records of jobs completed with previous experience acting as a handyperson, carrying out general plumbing and carpentry tasks, delivering repairs and operating small handheld plant, such a drills and breakers. Ideally you will hold a trade related qualification. Customer focused with experience of working in both occupied and void properties within the social housing industry, you ll hold a valid CSCS Card and have a passion for completing high-quality repairs on time, first time. You must hold a valid full UK driving licence held for a minimum of 12 months. Benefits Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Long Term Role with Excellent Benefits Permanent - Full Time 40 Hours per Week, Mon-Fri Start and Finish at Home About the Role We are looking to recruit a Multi Skilled Electrical Engineer to join our team to work across residential schemes for the over 60 s within the North Tyneside area. Working to deliver the best quality service, carrying out repairs to tenant and void properties, you ll undertake a variety of trade repairs and maintenance work within a residential setting. You ll receive and complete assigned tasks using a handheld device (full training), working efficiently and safely in line with best practice to achieve excellent customer experience. There is an on-call requirement with a standby payment and overtime rates. About You You must hold a valid full UK driving license held for a minimum of 12 months as a company vehicle will be provided, for work use only. Essential Qualifications: ECS Gold Card, or Eligibility to Achieve Inspection and Testing Qualification and PAT testing experience Electrical Installations BS7671 (18th Edition) if not delivered as part of one of the below courses You will hold any of the below: Level 3 NVQ in Electrotechnical Services (Electrical Installation - Buildings & Structures) Level 3 NVQ Diploma in Installing Electrotechnical systems and equipment (buildings, structures and the environment) City & Guilds 2360 Electrical Installation Theory and Practice Part 2 Level 3 Certificate in Electrotechnical Technology Benefits Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Scheme Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Permanent - Full Time Monday to Friday 08 00 About the Role As a Plasterer (Multi Skilled) you ll be the friendly face of Morgan Sindall Property Services and carry out the operational duties of an all-round multi-skilled Plasterer, including associated works, across the full range of repairs services ensuring high quality workmanship and high standards of performance. You ll be dealing with customers face-to-face, so you ll need to have a great level of customer service and a positive and proactive approach to your work. You ll need to be self-sufficient and able to work independently. About You Ideally, you ll be highly skilled in your area with appropriate qualifications, such as City & Guilds or NVQ in Plastering. You will be a self-motivated individual who takes pride in their work and can work remotely with minimum supervision. You ll have a good working knowledge of legislation relating to H&S and will hold a CSCS Blue Skilled Worker Card. You must hold a valid full UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel.

We are looking to recruit a Repairs Supervisor to join us, based in Maida Vale, London. About the Role Joining us as a Repairs Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI's. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints. You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You'll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You'll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. About You Previous experience in a similar role Hold a CSCS Card Gold or be working towards Level 3 NVQ or equivalent in Relevant Trade or Supervisor is essential It would be advantageous to hold a level 4 construction or supervision qualification but this isn't essential. You must hold a full UK driving licence for a minimum of 12 months. Please note you must be able to work from main officelocated at Maida Vale. Benefits Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to the full Job Description upon completing your application.

Permanent Full Time We are looking to recruit an Electrician to join our team. About the Role Working to deliver the best quality service, you ll join us to undertake electrical repairs, testing and installation works across your dedicated area, whilst complying with BS7671, ensuring implementation and compliance is in line with our Health and Safety Policy and procedures. You ll produce concise and accurate data records through PDA / mobile communication systems and reporting, ensuring tasks are completed right, first time, with materials and timescales both achievable and deliverable. Attending Team Briefs, Toolbox Talks and Technical Bulletins monthly, you lldemonstrate a positive, diverse and inclusive attitude to both internal and external customer and colleagues at all times. About the Role Working to deliver the best quality service, you ll join us to undertake electrical repairs, testing and installation works across your dedicated area, whilst complying with BS7671, ensuring implementation and compliance is in line with our Health and Safety Policy and procedures. You ll produce concise and accurate data records through PDA / mobile communication systems and reporting, ensuring tasks are completed right, first time, with materials and timescales both achievable and deliverable. Attending Team Briefs, Toolbox Talks and Technical Bulletins monthly, you lldemonstrate a positive, diverse and inclusive attitude to both internal and external customer and colleagues at all times. About You Candidates will be able to work individually or as part of a team and will have proven experience within a similar role. You will hold Any of: - Level 3 NVQ Diploma in Installing Electrotechnical Systems and Equipment (Buildings, Structures and the Environment) (2357) - Level 3 NVQ Diploma in Electrotechnical Services (Electrical Maintenance) (2357) - Level 3 Electrotechnical Qualification (5357) - Level 3 in Electrotechnical Services Experienced Worker (2356) - Level 3 NVQ in Electrotechnical Services Electrical Installation (Building and Structures) - Level 3 Electrotechnical Experienced Worker Qualification. (2347) - EAL Building Services Engineering (Level 3) Electrotechnical Installation - Level 3 diploma in electrotechnical studies and practice (military engineering) DAO - Inclusive of associated AM2 assessment - Level 3 Certificate in the Certification of Electrical Installations (inspection, testing and certification of electrical installations) OR - Both the City & Guilds 2394 Level 3 Award in the Initial Verification & Certification of Electrical Installations and the City & Guilds 2395 Level 3 Award in the Periodic, Inspection, Testing and Certification of Electrical Installations or equivalent. Or equivalent historical qualifications And you will require Electrical Installations BS7671 (18th Edition) if not delivered as part of one of the above courses. - ECS Gold Card - You must hold a valid full UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits Company Van (work use) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday & Bank Hols Enhanced Pension Plan Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. Please refer to the full Job Description upon completing your application. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Permanent Full Time We are looking to recruit a Repairs Supervisor to join us, based in St Albans. About the Role Joining us as a Repairs Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI s. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints. You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You ll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You ll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. Key attributes to this role are as follows: You ll hold a Level 3 trade qualification or Supervisor NVQ and a Blue CSCS card. Operational management experience/service delivery in trade role - managing operatives and subcontractors performance and KPIs. Experience in working at height, scaffolding etc. Passionate about service delivery, employee and resident engagement. Can do attitude and attributes perfected to deliver first time fix solutions. Delivering a compliant, safe and resilient service. Delivering services within budget. Strong track record of managing multi-site workforces. No hybrid working, must be able to work from main officelocated in St Albans Good level of written English e.g. ability to write responses to complaints. Good computer skills. Good project management skills. Good communication skills e.g. ability to communicate with different stakeholders at different levels. Ensure best practice prevails throughout the Region s activities. About You Candidates will have a Social Housing Trade Maintenance background, with sound knowledge of construction methods, technology and materials, you ll have excellent time management, IT and influencing skills, as well as a proactive and flexible approach. We re looking for someone who can manage operatives and subcontractors performance, who can deliver a compliant, safe and resilient service. It's vital you have valid competency in trade service delivery, along with experience of inspections, quality assurance and governance of trade activities, including recording keeping. You must hold a full UK driving licence for a minimum of 12 months. Benefits Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to the full Job Description upon completing your application.

Full Time 40 Hours Per Week We are looking to recruit a Voids Supervisor to join our Home Group team, based from our office in Leeds, LS10 1BL. About the Role Joining us as a Voids Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI s. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints. You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You ll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You ll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. About You Candidates will have significant technical knowledge and extensive proven experience. With sound knowledge of construction methods, technology and materials, you ll have excellent time management, good IT skills and be proactive and flexible with great influencing skills. You will also hold a Level 3 trade or Supervisor NVQ and Gold CSCS card. We re looking for someone who has a compelling track record of asset / project management and delivering major works contracts, and who has a strong sense of ownership and responsibility for their work, committed to collaborative working with colleagues, suppliers, and residents alike. You must hold a full UK driving licence for a minimum of 12 months. Benefits Company Van (work use) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday & Bank Hols Enhanced Pension Plan Private Health Insurance Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to the full Job Description upon completing your application.

Permanent, Full Time We are looking to recruit a Repairs Supervisor to join us, based in Lincoln. About the Role Joining us as a Repairs Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI s. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints. You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You ll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You ll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. About You Candidates will have significant technical knowledge having come from a trade background (i.e., plumbing, electrical, carpentry etc) and extensive proven experience. With sound knowledge of construction methods, technology and materials, you ll have excellent time management, IT and influencing skills, as well as a proactive and flexible approach. You ll hold a Level 3 trade qualification or Supervisor NVQ and a Blue CSCS card. We re looking for someone who has a compelling track record of asset / project management and delivering major works contracts, and who has a strong sense of ownership and responsibility for their work, committed to collaborative working with colleagues, suppliers, and residents alike. We re particularly interested in hearing from candidates who have worked in social housing. You must hold a full UK driving licence for a minimum of 12 months. Benefits Company Van (work use) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday & Bank Hols Enhanced Pension Plan Health Cash Plan (including 24hr GP) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to the full Job Description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Permanent Full time, 40 hours per week Due to continued growth, we re looking to recruit four Customer Service Planners to join our team our Westminster R&M contract based from our office at Goldney Road, W9 2AR. About the Role Joining our team, you ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Previous administration experience. Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Previous experience dealing with high volumes of calls and customer repair related enquiries. Good level of written & verbal English. Good working knowledge of Microsoft Office. Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels. Passionate about service delivery and customer satisfaction. Note, no hybrid working, must be able to work from main office located at Maida Vale Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Healthcare Cash Plan (Including 24hr GP,) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.