Park Avenue Recruitment

Park Avenue are recruiting a Neighbourhood Officer on behalf of a forward-thinking housing association dedicated to providing responsive, high-quality housing management and putting residents at the heart of everything they do. As the Neighbourhood Officer , you'll lead on tenancy and neighbourhood management, ensuring tenants receive a high-quality, customer-focused service. You'll manage a caseload of properties, address anti-social behaviour, oversee income recovery, support lettings and voids, and work closely with residents and partners to build strong, safe, and inclusive communities. Reporting to the Head of Housing, you will also oversee the work of a Neighbourhood Assistant. What You'll Bring At least 5 years experience in social housing Strong knowledge of housing law, policy, and best practice Excellent communication and problem-solving skills Confident managing rent arrears, ASB, and tenancy enforcement Educated to A Level (or equivalent) with Level 3 in Housing Studies (or willingness to work towards it) CIH membership desirable This is a fantastic opportunity for you to make a real difference to residents lives. The client operates a hybrid work pattern and is committed to the ongoing professional development of their staff.

Looking for a long-term Housing Options Officer contract outside of London? A local authority in East Sussex is looking for a Housing Options Officer to start immediately on an initial 3-month contract, with a strong chance of extension. What you'll be doing: Handling homelessness applications from first approach through to main duty decisions Completing s184 decisions and updating Personal Housing Plans (PHPs) Managing a caseload of around 40 clients Providing advice and prevention support to those at risk of homelessness You'll be in the office two days a week to cover phone duty and manage occasional in-person homeless approaches. Less than an hour from Central London, the council is easily accessible by public transport. What helps you stand out: Experience with Abritas or Civica systems Background working with a local authority housing team for 2 years+ Pay rate: 28-31 per hour, depending on experience To apply, send your CV to (url removed).

A District Council that i work closely alongside is currently recruiting an Interim Assistant Director of Property Services. Role Overview: 12-month interim assignment Location: Essex Day Rate: 700- 750 Per Day Arrangement: Inside IR35 On-site Requirement: 3 days per week on site Service Areas Covered: This role has full responsibility for the client-side Property Services function, including: Compliance Repairs Damp & mould Asset management Quantity surveying Contract management (there will remain some subcontractor involvement) Key Context: A mock inspection has recently taken place. Compliance and Health & Safety are in a stable place. The key challenge area is repairs , currently outsourced to a major contractor (responsive, voids, planned). Do reach out to me if this is of interest to you - shortlisting for interviews will take place in the next few days.

A Local Authority in Essex is looking for a Senior Housing Options Officer to join their team on an initial 6-month contract . Although titled Senior Officer , this role operates at a Team Leader level within their structure. You'll be responsible for the day-to-day support and mentoring of 3 to 5 Housing Options Officers , as well as overseeing duty cover twice a week . While the Homelessness Manager handles formal 1-to-1s, you'll be the go-to person for operational advice, case support, and escalation queries. Experience using Locata is highly desirable. If you're an experienced Housing Options professional with a supportive leadership style and a strong understanding of Part 7 duties, this could be a great fit. To express interest, please send your CV to (url removed) . Interviews are expected to be arranged shortly.

The organisation outsources all of its repairs and maintenance work and does not operate a Direct Labour Organisation (DLO). The primary contractor is Axis Europe , supported by a small number of medium-sized contractors. The Contracts Manager will primarily be responsible for post-inspections of contractor work , with a strong focus on mainstream reactive repairs . This includes ensuring that day-to-day repairs carried out in tenant's homes meet required quality standards, comply with specifications, and are completed within agreed time-frames. Key Details: Primary responsibility : Post-inspections of completed contractor work, with a clear focus on mainstream reactive repairs . Main contractor : Axis Europe, along with a few medium-sized providers. Working arrangement : Ideally 1 day per week on site , but this is flexible. The individual will be expected to manage their own workload and balance office-based and site-based working in line with operational needs and inspection requirements. Flexibility : Essential, particularly in scheduling and attending site inspections as needed.