Park Avenue Recruitment

Interim Business Analyst - Housing Contract: Temporary / Interim Location: Surrey (2 days in office - hybrid) Day Rate: (Apply online only) per day I'm recruiting for an experienced Business Analyst to support a local authority in Surrey , working across Housing services including allocations, and repairs, and compliance. This role focuses on service improvement, process mapping and housing systems , with a strong emphasis on translating operational and statutory requirements into practical system and process improvements. Key Experience Required Proven Business Analysis / service improvement experience Strong process mapping and end-to-end service redesign skills Experience working with housing management systems (Orchard or similar highly desirable) Confident working with ICT teams and system suppliers Good understanding of local authority housing services and statutory requirements Strong stakeholder engagement and change management skills The Role Lead BA activity across Housing services Support housing systems development and optimisation Improve repairs and asset-related processes and data quality Support reporting, performance insight and data improvement If you're an experienced Housing Business Analyst looking for your next interim role in Surrey , please get in touch or send over your CV.

Asset Management Lead / Capital Investment Manager Contract: Temporary, 6-12 months Location: South East London (ideally 3 days per week onsite, would consider 2) Reporting to: Head of Asset Management The Role We are looking for an experienced Asset Management Lead / Capital Investment Manager to join the Asset Management function on an interim basis. This role will sit on the planning and governance side of Asset Management , working closely with delivery teams to bring structure, discipline, and accountability to asset planning, policies, and processes. A key context for candidates to understand: there is currently no dedicated asset management capital budget in place , so this role requires someone comfortable operating in a constrained environment while helping shape the foundations for future investment. Key Responsibilities Lead the planning side of Asset Management , ensuring alignment between asset strategy, policies, and delivery. Strengthen and enforce policies, procedures, and governance , holding delivery teams to account on process, quality, and timescales. Provide oversight and challenge to ensure work is delivered in line with agreed standards and programmes. Support contract management , ensuring value, compliance, and performance from suppliers and partners. Work closely with ICT and other stakeholders to support the embedding or improvement of asset management systems (experience in this area is highly desirable). Act as a visible and engaged leader , building strong relationships across the service and wider organisation. About You Strong experience in Asset Management , particularly on the planning / strategic side . Highly confident with policies, procedures, and governance , and comfortable driving discipline within teams. Proven contract management experience. Experience implementing or embedding asset management systems is a strong advantage. Comfortable working in a complex local authority environment with competing priorities and limited capital resources. Working Arrangements & Rate Ideally 3 days per week onsite (2 days considered for the right candidate). This is a senior interim role , reporting directly to the Head of Asset Management. Rates are negotiable , depending on experience and seniority.

My client, a leading Housing Association across London and the South East, has a fantastic opportunity for a Housing Assistant for a six month interim assignment. This is a hybrid role, working from the office in Stratford two days a week and agile for three days. Supporting the Neighbourhood Officers and Area Manager to deliver a first class customer experience to residents. You will be supporting the North West London team so a knowledge of this area would be beneficial. Duties include. Provide administrative assistant to the team, ensuring KPI's are met. Working with Officers to fully resolve resident issues and requests at quality and pace. Such as; tenancy changes, general service charge enquiries, keys and fobs, reporting issues, chasing issues, requesting a service, processing successions, system updates, garage tenancy agreements, mutual exchange, etc. Liaison with residents to obtain feedback on services and service delivery and the provision of creative solutions where necessary. Provides fantastic customer service to residents and stakeholders. Responds to resident enquiries at first point of contact, either face to face, on the phone, digitally, or by letter, and participates in a duty rota, on a variety of matters. Exceptional customer service skills Confident in making decisions that are resident focused. A good working knowledge of housing legislation, tenancy legislation and property management regulation. Excellent verbal communication skills Good time management skills, ability to prioritise, copes well under pressure and meet targets. This is a fantastic opportunity for someone who has a solid understanding of the housing sector and wants to further develop their career within the sector.

Have you worked with people sleeping rough and want a flexible contract role with above-market pay? We are recruiting for an experienced Rough Sleeper Outreach Officer to support a Hampshire Local Authority bringing its outreach service back in-house at short notice. This is an interim contract for an initial three months, paying 26- 29 per hour , with an ASAP start (ideally within the next 10 days). The role offers a flexible working pattern, combining 1-2 early-morning outreach shifts per week (approximately 6am-8am), one office-based day , and home working for the remainder of the time. This is a hands-on outreach role focused on engaging with people sleeping rough. You'll be identifying and locating individuals, building rapport, making referrals, and gathering information to support the Housing Solutions team with Personalised Housing Plans. The role does not involve statutory decision-making. Key elements of the role include: Street outreach and engagement Verifying rough sleeper reports Making referrals and supporting access to services Working closely with Housing Solutions Officers Previous experience in homelessness outreach is essential. Experience with Abritas/Civica would be beneficial but not required. This is a strong opportunity for an outreach professional looking for flexibility, solid pay, and work with real impact during a key service transition. Interested? Please send your CV to (url removed)

A superb opportunity has arisen for a Housing Officer to join a leading provider of social housing on an interim 6 month assignment. As a Housing Officer, you will play a vital role in managing and maintaining a patch of 500 mixed tenure properties. Your primary responsibility will be to provide comprehensive estate management for people and property ensuring all customers are given help and support in making their tenancies sustainable. Role Responsibilities: Manage a designated portfolio of properties, ensuring tenancy agreements and policies are upheld. Conduct housing assessments and carry out property inspections to ensure compliance with health and safety regulations. Develop and maintain effective relationships with tenants, providing relevant advice and support on tenancy-related matters. Investigate and resolve tenancy breaches and manager anti-social behaviour cases. Liaise with external contractors and agencies to arrange repairs and maintenance works. Liaise with Rent Income team to ensure rents are managed effectively. Maintain accurate records and ensure all administrative tasks are completed in a timely manner. Ensure compliance with relevant housing legislation and council policies. Candidate Requirements: Proven experience in housing management within the social housing sector. Excellent communication skills, both written and verbal, with the ability to engage effectively with tenants and external partners. Sound knowledge of relevant legislation, including the Housing Act, Tenancy Law, and Health and Safety regulations. Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy. Proficient IT skills, including the use of housing management systems. A proactive and self-motivated approach, with the ability to work independently as well as part of a team. A basic DBS will be completed for this role. Hybrid Car user required. This is an excellent opportunity for a motivated Housing Officer who is seeking a fresh challenge. If you have the relevant experience and are interested in this opportunity please submit your CV immediately.

A Local Authority in the East Midlands is looking for an experienced Housing Register Officer to join their team on a fully remote basis for an initial 3-month contract . You will be responsible for assessing and managing housing register applications, including new applications, change of circumstances, medical assessments, and annual renewals. You'll provide clear advice on eligibility, banding, priority awards, and housing options, ensuring that all assessments comply with the Council's Housing Allocation Scheme and Part 6 of the Housing Act 1996 . The role will also involve: Verifying documents and evidence submitted by applicants Liaising with applicants, support agencies, and internal teams to gather additional information or clarify eligibility Making decisions on complex applications, such as overcrowding, medical needs, and statutory housing duties Maintaining accurate records on the housing system and issuing outcome notifications in line with policy Supporting the team with any backlogs, appeals, or policy reviews if required Experience using the Huume system is highly desirable. The rate is negotiable depending on experience, and interviews are expected to take place in the coming weeks. If you're interested, please send your updated CV to (url removed) .

Building Surveyor / Senior Surveyor 6 Month Contract East London 325 per day (Umbrella) We are working with a well established housing organisation in East London that is looking to appoint an experienced Building Surveyor on a 6 month contract. This is a hands on role within a busy Repairs and Property Services team, offering strong day rate and a varied workload. Key Details 6 month contract 325 per day (umbrella) East London 4 days per week on site (1 day work from home) The Role Manage all surveying activity across a defined patch Deal with complex repairs enquiries, correspondence and complaints Carry out property surveys and diagnose defects Prepare technical reports, specifications and scheme design drawings Supervise contractors and coordinate multiple trades Manage a delegated budget Oversee works from diagnosis through to completion and payment Scrutinise and approve variations and invoices Ensure works are delivered on time, within budget and to a high standard Implement robust quality control including post inspections Obtain planning and building control approvals Undertake feasibility studies, option appraisals and budget estimates Act as lead officer for aids and adaptations Provide technical advice to repairs, compliance and asset teams Represent the organisation at meetings and act as expert witness if required Interviews are moving quickly, so if this sounds of interest please get in touch as soon as possible to arrange a call.

Park Avenue are recruiting for a highly organised and proactive Stakeholder Coordinator to join the Business Development Team at a leading Housing Association for a six month contract. This is a great opportunity to play a key role in supporting the smooth running of Housing Operations, working closely with senior managers and colleagues across Housing Management. Reporting to the Business Development Manager, you'll provide essential coordination and administrative support, helping to ensure services are well managed, compliant and clearly communicated. The role will suit someone who enjoys juggling priorities, working with a wide range of stakeholders and delivering a professional, customer-focused service. Based at the head office in Stratford (East London), the client operates an Agile Working approach, with 20-40% of your time spent in your reporting office and the remainder working flexibly. Key responsibilities Act as a point of contact for residents, colleagues and stakeholders Coordinate meetings, inboxes and records Arrange and monitor bulk waste removals Administer estate-related contracts and parking processes Maintain accurate data within D365 systems Support compliance reporting and data analysis About you Strong organisational, administrative and coordination skills in a housing environment. Excellent communication and time-management abilities. Customer-focused with experience working with multiple stakeholders. Confident using Microsoft Office. Salary is 32,881 - 36,069 per annum or temporary equivalent ( 25 per hour) Six month contract Agile working (1/2 days office presence)

I'm working with a local authority in Surrey who are looking for a Temporary Accommodation Officer to support their team on an initial 3-month contract, with a strong chance of extension. This role will suit someone who is confident managing temporary accommodation placements and handling the day-to-day issues that come with them. The role will involve: Managing temporary accommodation placements and moves Liaising with landlords, providers, and internal teams Dealing with suitability checks, renewals, and resident queries Keeping systems and case notes up to date It's a hybrid role, with a couple of days per week in the office for visits, meetings, and team catch-ups. You'll ideally have: Experience in a local authority Temporary Accommodation or Housing role Confidence working directly with residents and accommodation providers Experience using housing systems, with Locata experience a bonus Pay rate: 25-28 per hour, depending on experience I'm also working on a number of other Temporary Accommodation roles across the South East, so even if this one isn't quite right, it's still worth getting in touch. If you'd like more details or just want a quick, informal chat, drop me a message or send your CV to (url removed) .

Looking for your next Housing Options Officer contract in the South West? A welcoming local authority in the South West of England is looking for an experienced Housing Options Officer to join them ASAP . This is an initial 6 -month contract , with a strong likelihood of extension if it's a good fit. What the role looks like day to day: Managing homelessness applications from first approach through to main duty decisions Completing s184 decisions and keeping Personal Housing Plans (PHPs) up to date Managing a caseload of around 40 clients Providing practical housing advice and prevention support to residents at risk of homelessness The role is hybrid , with two days per week in the office to cover phone duty and occasional face-to-face homeless approaches. The council is based in a well-connected South West location with a great work-life balance. You'll be a good fit if you have: Previous local authority Housing Options experience (around 2+ years ) Confidence managing your own caseload Experience using Locata Pay rate: 28-32 per hour, depending on experience If this sounds of interest, send your CV to (url removed) or feel free to get in touch for a quick, informal chat.

A Local Authority in West Sussex is urgently looking for a Senior Homelessness Officer to cover an immediate vacancy. This is an initial 3-month contract, with potential to extend depending on permanent recruitment. You'll join a small team of 4 officers, managing a caseload of 25-30 mainly complex cases. Key info: Face-to-face duty: 1-2 days per week Huume experience desirable (not essential) Require little to no training from the get-go At least 4 years experience completing s184 decisions 32-34 an hour depending on experience Interviews available straight away, with interviews booked in same day as applications. Start as early as the week commencing 19/01. If you're interested, send your CV to (url removed) with your availability for an informal conversation around the role and your experience.

We're working with a local authority client seeking an experienced Building Surveyor with a strong commercial background to support their commercial property portfolio. This role suits a surveyor who is confident operating independently, can react quickly to issues on site, and is comfortable working across a varied estate. Key Responsibilities Carrying out building surveys across commercial properties Diagnosing issues such as roof leaks, damp and general building defects Producing clear, concise bullet-point reports with cost estimates Writing specifications for minor works and refurbishment projects Managing roof repairs, asbestos-related inspections (working knowledge required), loft ladder installations and minor refurbishments Determining appropriate procurement routes based on project value Supporting tender processes for higher-value works Liaising with internal teams and following established approval processes About You Comfortable working across a varied estate (commercial buildings, occasional flats, temporary accommodation or schools) Working knowledge of asbestos inspections and statutory checks Able to write clear specifications and cost estimates Practical, responsive and able to manage a reactive workload Confident using systems and technology (AutoCAD experience beneficial but not essential) Working Arrangements Office-based 2-3 days per week Must be able to attend the office and sites at short notice Role offers exposure to a growing workload driven by new programmes and town-wide initiatives Interested? If you're a Building Surveyor with commercial experience looking for your next interim or permanent opportunity, we'd like to hear from you.

We're recruiting on behalf of a local authority with a large housing stock and a significant capital investment programme (c 70m per annum). They are looking for experienced Construction Procurement Managers to help put the right supply chain in place and deliver major works projects. The Role You'll be embedded within the Property / Housing team , working closely with central procurement to take construction projects through the full procurement lifecycle and into contract. Key responsibilities: Preparing and managing tender documents Running end-to-end tender processes Writing approval and award reports Managing procurements above and below PA23 thresholds Using open, restricted and framework call-off routes Working with senior stakeholders to agree contract strategy and routes to market Taking projects through to contract execution This is a hands-on, delivery-focused role with regular site visits. About You You'll need: CIPS and TPP qualifications Public sector procurement experience (local government preferred) Construction or capital works experience (highly beneficial) A practical, operational approach Ability to travel to site Availability to start at short notice Why Apply? Work on a large-scale capital programme High-profile role within a local authority Immediate requirement with strong impact If you're an experienced construction procurement professional looking for your next local authority role, we'd like to hear from you.

Location: Surrey Contract: Interim - 3 months (with potential to go permanent) Working Pattern: 4 days per week office-based Sector: Local Authority / Housing The Role A Local Authority in Surrey is seeking an Interim Building Surveyor to join a small, supportive team to assist with a busy repairs and disrepair workload. This is a hands-on role focused on surveying, inspections, and contractor liaison, with a strong emphasis on responsive repairs and disrepair cases. There is a possibility for the role to become permanent for the right candidate. Key Responsibilities Carry out site inspections on properties a few days per week Review and interpret Scott Schedules / Scot Reports and disrepair reports Prepare clear instructions and scopes of work for contractors Pass works to contractors and monitor progress Liaise with contractors to ensure works are completed to required standards Support the team with technical input on repairs and disrepair cases Provide professional advice on building defects and remedial solutions Maintain accurate records and updates following inspections About You Qualified or experienced Building Surveyor (public or private sector background welcomed) Proven experience dealing with repairs and housing disrepair Confident carrying out inspections and diagnosing building defects Comfortable reviewing Scot Reports / Scott Schedules Able to communicate clearly with contractors and internal teams Happy working as part of a small, collaborative team Available for an initial 3-month interim contract What's on Offer 4 days per week office-based working Varied role with regular site inspections Supportive local authority team environment Opportunity to transition into a permanent role

A Local Authority in Essex is looking for a Senior Housing Options Officer to join their team on an initial 6-month contract . Although titled Senior Officer , this role operates at a Team Leader level within their structure. You'll be responsible for the day-to-day support and mentoring of 3 to 5 Housing Options Officers , as well as overseeing duty cover twice a week . While the Homelessness Manager handles formal 1-to-1s, you'll be the go-to person for operational advice, case support, and escalation queries. Experience using Locata is highly desirable. If you're an experienced Housing Options professional with a supportive leadership style and a strong understanding of Part 7 duties, this could be a great fit. To express interest, please send your CV to (url removed) . Interviews are expected to be arranged shortly.

The organisation outsources all of its repairs and maintenance work and does not operate a Direct Labour Organisation (DLO). The primary contractor is Axis Europe , supported by a small number of medium-sized contractors. The Contracts Manager will primarily be responsible for post-inspections of contractor work , with a strong focus on mainstream reactive repairs . This includes ensuring that day-to-day repairs carried out in tenant's homes meet required quality standards, comply with specifications, and are completed within agreed time-frames. Key Details: Primary responsibility : Post-inspections of completed contractor work, with a clear focus on mainstream reactive repairs . Main contractor : Axis Europe, along with a few medium-sized providers. Working arrangement : Ideally 1 day per week on site , but this is flexible. The individual will be expected to manage their own workload and balance office-based and site-based working in line with operational needs and inspection requirements. Flexibility : Essential, particularly in scheduling and attending site inspections as needed.