Hoop Recruitment

Head of Property Services Location: Wales Salary: Competitive, dependent on experience Job Type: Permanent Hours: Full-time, 40 hours per week Sector: Housing / Social Housing / Property Services Hoop Recruitment are working with a leading housing organisation to recruit an experienced Head of Property Services. This is an exciting senior leadership opportunity for an experienced property services, repairs or maintenance professional looking to take responsibility for a large, multi-disciplinary service and make a genuine impact on customer experience, compliance and operational performance. The Role As Head of Property Services, you will provide strategic and operational leadership across the organisation's property services function, ensuring the delivery of high-quality, efficient and customer-focused services. You will have responsibility for an annual budget and provide leadership across a wider workforce, including managers, supervisors, operatives, engineers, planners and administrators. Your remit will include: Responsive repairs and maintenance Void property works Planned and cyclical maintenance programmes Gas servicing and electrical testing Compliance and building safety Contractor, contract and supply chain management Procurement and value for money Performance management and service improvement Customer satisfaction and complaints Repairs and maintenance systems and digital transformation Health, safety, risk and regulatory compliance Leadership, development and succession planning You will work closely with senior leaders and key stakeholders, providing assurance around performance, financial management, compliance and risk, while driving a culture of continuous improvement. About You We are looking for an established property services leader with significant experience of managing property maintenance, repairs or housing services. You will ideally have: Significant experience managing a property maintenance or property services function Experience delivering compliance, cyclical and capital works programmes Experience managing large budgets and high-volume operational services Strong knowledge of property procurement, contracts and service delivery models Proven experience leading and developing large, diverse technical teams Strong financial management, cost control and job costing experience Excellent knowledge of health & safety, compliance and regulatory requirements Strong analytical, communication and relationship-building skills The ability to translate strategic objectives into effective operational delivery Excellent IT and repairs/maintenance systems experience A relevant professional qualification such as CIOB or RICS is desirable. Experience within a housing association/social housing environment would be advantageous, as would knowledge of Welsh Housing Quality Standards (WHQS) . Why Apply? This is a high-profile opportunity to take ownership of a significant property services operation, with the autonomy and senior-level exposure to shape service delivery, improve performance and make a tangible difference to customers. If you're an experienced Head of Property Services, Head of Property, Head of Repairs, Property Services Manager, Repairs & Maintenance Manager or senior housing/property professional ready for your next challenge, we'd love to hear from you. Apply now or contact Hoop Recruitment for a confidential conversation. Please note: a full driving licence and access to a car during working hours is required for this role.

Multi-Skilled Handyperson Bridgend Location: Bridgend & surrounding areas Salary: £29,639 - £31,209per annum Full-time Permanent Looking for a role where your skills genuinely make a difference? Hoop Recruitment are working with a well-established organisation to recruit a Multi-Skilled Handyperson to join their team in Bridgend. This is a fantastic opportunity for someone who enjoys being hands-on, takes pride in their work and wants a role where no two days are quite the same. You'll be visiting customers in their homes across Bridgend and the surrounding area, carrying out essential repairs and minor adaptations that help older people and people living with disabilities stay safe, comfortable and independent in their own homes. What will you be doing? You'll take on a varied range of practical tasks, including: Installing grab rails and other minor adaptations Carpentry and general household repairs Minor groundworks, including concrete ramps and steps General property maintenance and repairs Helping to make homes safer and more accessible Diagnosing issues and finding practical solutions Experience with PVC windows and doors or plumbing would be a bonus, but we're particularly interested in people with a broad practical skill set and a can-do attitude. What we're looking for You'll ideally have: Previous experience in property maintenance, repairs or a similar trade environment Experience working in housing, local authority, housing association or a similar setting A good range of practical, multi-trade skills An understanding of working respectfully in people's homes A full UK driving licence A friendly, reliable and professional approach A vehicle will be provided for work purposes. What's in it for you? £28,829 £30,300 salary Full-time, permanent opportunity Contributory pension scheme Flexible working hours Company vehicle provided Local work across Bridgend and surrounding communities A role where your work has a real and positive impact on people's everyday lives