THE HYDE GROUP

Real Estate Operations Senior Associate - Pinnacle Investments (Hyde Group) London Bridge £51,000 - £63,000 Would you like to join Pinnacle Investments (Hyde Group) as an Operations Senior Associate working within a prestigious real estate business? Pinnacle Investments, part of the Hyde Group, is looking for an Operations Senior Associate to join a dynamic real estate investment team, to support the operational delivery of institutional living-sector portfolios. This is an exciting opportunity to play a key role at the intersection of asset management and property operations, ensuring assets are performing in line with strategy while meeting the expectations of institutional investors. What you'll be doing? Be the key operational link between Pinnacle Investments and managing agents, driving delivery against asset strategies and quickly flagging risks Track portfolio performance, ensuring services meet Hyde standards and investor expectations Own and refine operational data, analysing performance metrics (occupancy, rent, arrears, voids) to generate actionable insight Deliver clear, investor-ready reports and performance summaries to a consistently high standard Support compliance across the portfolio, including H&S and building safety, ensuring audits and actions stay on track Partner with stakeholders to maintain strong regulatory standards across all assets Improve systems, reporting and processes, using technology and automation to boost efficiency and data quality About You We're looking for someone who is analytical, detail-oriented and confident operating in a fast-paced, evolving environment. You'll be comfortable working with data, engaging with stakeholders and taking ownership of your work. Essential Skills and Experience Experience in property operations, asset management support or real estate analytics, ideally within the residential or living sector Strong Excel and data analysis skills, with the ability to interpret large datasets and generate insight High attention to detail, with a track record of producing accurate, high-quality outputs Strong communication skills, able to present complex information clearly to a range of stakeholders Well organised and proactive, with the ability to manage multiple priorities and meet deadlines Why Join Hyde Competitive salary aligned with market benchmarking Hybrid working and flexible arrangements Generous pension and benefits package Opportunity to shape a growing investment platform with meaningful social impact Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.