Ballymore Group

We're now recruiting for a Post Room Operative to join us at our development, London City Island & Good Luck Hope! Important to note Hours: 9:00 - 21:00 Shift Pattern: 4 on - 4 off Location: E16, Canning Town Salary per hour: £14.25 Contract: 40 hpw average/permanent What you'll be doing To ensure that all requests & enquiries to the Postroom Department (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP s on every occasion. To implement Health & Safety for Post room operations, adhering to current SOP s and legislation. To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken. Ensure that work areas are always kept clean & tidy reporting any defects immediately. To ensure the Postroom is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner. To be a part of the Resort team maintaining the policies, company rules and quality of Ballymore Properties Ltd. Meeting and Greeting all residents/ couriers politely on drop off and collection of mail To liaise with the RSM and RD at all times in relation to requests for deliveries to & from the site via the Postroom Ensure the smooth running of the communication systems within the Estate to SOP principles Correct reporting of any security / health and safety issues. Correct reporting of any incidents or complaints. Receiving and safekeeping of all parcels / registered mail, carrying out regular audits. Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection. Making out postal slips ready for delivery into resident s post-boxes & the accurate recording of them ready for residents to sign for upon collection. Correct issuing of parcels / registered mail as per SOP s. Receipt & Issue of residents dry cleaning/laundry ensuring relevant paperwork completed. When requested to carry out apartment key audit When requested to carry out Estate key audit Pro-actively dealing with maintenance and cleaning problems identified within the estate. Always maintain a safe environment for all people in the estate. Maintain a neat and tidy appearance in the Parcel Room and all Storage rooms. Take the appropriate action in the event of an emergency. To ensure all relevant correspondence is forwarded without delay to the RD s office. Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events. To know, understand and demonstrate the principles highlighted within the BAML Mission Statement. To help to create a can do, will do, with pleasure culture within all aspects of the Residential Estates Team. Assist where necessary with any other tasks or duties when assigned by the Resort Director or Residential Services Manager. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Good organisational skills Knowledge and experience of software systems to aid with front of house and security. Team player, to use initiative. What now? Very simply - Apply! Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.

We're now recruiting for a Fitness Coach to join us at our development, London City Island & Good Luck Hope! What you should know Ballymore is a family-owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Fitness Coach to join us at London City Island & Good Luck Hope in contributing to our vision. This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles. Important to note Hours: 40 per week Shift Pattern: Monday - Sunday, 5 Days per week Location: E16, Canning Town Salary per hour: £12.21 + Commission What you'll be doing To contribute to the development of the department by promoting the leisure services to members and tracking their progress. To teach one class per shift as a minimum. Where necessary, more than one class may be required during a shift. When required train residents/guests in personal training. Answer all residents and guests questions, concerns and complaints professionally, effectively and in a timely manner, where necessary refer on to the appropriate person. Be fully familiar with the services offered by the leisure facility/resort and serve as a customer service liaison between residents/guests and management. Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work act, Fire Cautions, COSHH, etc. Complete all procedural documentation in a timely basis (incident reports, maintenance requests, and shift changes etc.). Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios and any rooms/areas within the leisure facility. Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal head phones. Ensure you are visible at all times for assisting members and guests as much as possible and notify HCM/Shift Manager before taking a break. Check and initial the communications log on a consistent basis and communicate with the HCM on an as needed basis. Attend all weekly departmental meetings and any other staff meetings, as arranged. Be able to recognize opportunities and refer, promote/sell PT, wellness, exercise classes, master classes or any other service offered by the leisure facility. Maintain a personal clean, neat, healthy and professional appearance. Correct and complete uniform must be worn at all times. Please note: a full job description will be provided once shortlisted for the role. What now? Very simply, apply here! Do not hesitate to apply online today. Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.