Environmental, Health & Safety Manager London & South Hybrid Working The Opportunity We re a leading commercial cleaning and associated services provider and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we ve grown steadily while staying true to our family values. Today, we combine a genuinely people-first culture with innovation, operational excellence, and outstanding customer care. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits at the heart of all three. We re now looking for an experienced Environmental, Health & Safety Manager to lead EHS compliance across our London & South portfolio, supporting both Cleaning and Security operations and helping us continue to raise the bar. The Package £50,000 £60,000 base salary Company car or car allowance Hybrid working from our London, Coventry, or Leatherhead offices and client sites 35 days holiday (including bank holidays) Flexible working hours The Role As EHS Manager London & South, you ll provide professional, confidential, and hands-on EHS leadership across a diverse regional portfolio. You ll ensure full legal compliance, alignment with ISO standards, and consistent implementation of company policies, while working closely with operational teams and the wider SHEQ function. This is a visible, operational role requiring regular travel across London and the South of England, with periodic visits to our Coventry head office for team collaboration, audits, and meetings. What You ll Be Responsible For EHS Leadership & Compliance Lead the delivery of Environmental, Health & Safety compliance across the region, ensuring consistently high standards. Act as the regional EHS subject matter expert, providing practical, solution-focused advice to operational and client-facing teams. Auditing & Monitoring Plan, conduct, and manage EHS audits across the regional portfolio. Analyse audit findings and trends to drive continuous improvement. Risk Management & Documentation Ensure all Risk Assessments, Method Statements (RAMS), Health & Safety manuals, training materials, and site documentation are accurate, current, and compliant. Oversee regional chemical safety management, ensuring full compliance with COSHH and ISO 45001 requirements. Incident & Accident Management Coordinate and oversee investigations into accidents, incidents, and near misses. Ensure investigations meet ISO 45001 standards, insurance requirements, and internal reporting protocols. Identify root causes and implement corrective and preventative actions. High-Risk & Key Client Support Provide visible, on-site EHS support to key client accounts and higher-risk operations. ISO & External Audits Support and coordinate all external audits, including ISO 45001 and ISO 14001. Accompany external auditors and manage actions through to successful closure. Reporting & Continuous Improvement Produce and present monthly EHS performance reports, including SLIs and key Health & Safety metrics. Support wider SHEQ projects and continuous improvement initiatives. About You Essential NEBOSH General Certificate in Occupational Health & Safety (or equivalent). Minimum Level 3 qualification in Literacy and Numeracy. Level 3 proficiency in Microsoft 365 (Word, Excel, Outlook, Teams). Strong working knowledge of UK Health & Safety legislation, HSE guidance, and relevant Acts. Proven experience producing and reviewing RAMS in a multi-site environment. Experience working within ISO Management Systems (ISO 9001, ISO 14001, ISO 45001). Competent auditing skills. Full, clean UK driving licence and willingness to travel across London & the South. Desirable Strong commercial awareness and the ability to balance compliance, operations, and client expectations. BICSc Cleaning Operatives Proficiency Certificate Stage 1 (or willingness to work towards). Experience in high-risk or vertical works (e.g. working at height, façade cleaning, BMUs, MEWPs, rope access).
12/02/2026
Full time
Environmental, Health & Safety Manager London & South Hybrid Working The Opportunity We re a leading commercial cleaning and associated services provider and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we ve grown steadily while staying true to our family values. Today, we combine a genuinely people-first culture with innovation, operational excellence, and outstanding customer care. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits at the heart of all three. We re now looking for an experienced Environmental, Health & Safety Manager to lead EHS compliance across our London & South portfolio, supporting both Cleaning and Security operations and helping us continue to raise the bar. The Package £50,000 £60,000 base salary Company car or car allowance Hybrid working from our London, Coventry, or Leatherhead offices and client sites 35 days holiday (including bank holidays) Flexible working hours The Role As EHS Manager London & South, you ll provide professional, confidential, and hands-on EHS leadership across a diverse regional portfolio. You ll ensure full legal compliance, alignment with ISO standards, and consistent implementation of company policies, while working closely with operational teams and the wider SHEQ function. This is a visible, operational role requiring regular travel across London and the South of England, with periodic visits to our Coventry head office for team collaboration, audits, and meetings. What You ll Be Responsible For EHS Leadership & Compliance Lead the delivery of Environmental, Health & Safety compliance across the region, ensuring consistently high standards. Act as the regional EHS subject matter expert, providing practical, solution-focused advice to operational and client-facing teams. Auditing & Monitoring Plan, conduct, and manage EHS audits across the regional portfolio. Analyse audit findings and trends to drive continuous improvement. Risk Management & Documentation Ensure all Risk Assessments, Method Statements (RAMS), Health & Safety manuals, training materials, and site documentation are accurate, current, and compliant. Oversee regional chemical safety management, ensuring full compliance with COSHH and ISO 45001 requirements. Incident & Accident Management Coordinate and oversee investigations into accidents, incidents, and near misses. Ensure investigations meet ISO 45001 standards, insurance requirements, and internal reporting protocols. Identify root causes and implement corrective and preventative actions. High-Risk & Key Client Support Provide visible, on-site EHS support to key client accounts and higher-risk operations. ISO & External Audits Support and coordinate all external audits, including ISO 45001 and ISO 14001. Accompany external auditors and manage actions through to successful closure. Reporting & Continuous Improvement Produce and present monthly EHS performance reports, including SLIs and key Health & Safety metrics. Support wider SHEQ projects and continuous improvement initiatives. About You Essential NEBOSH General Certificate in Occupational Health & Safety (or equivalent). Minimum Level 3 qualification in Literacy and Numeracy. Level 3 proficiency in Microsoft 365 (Word, Excel, Outlook, Teams). Strong working knowledge of UK Health & Safety legislation, HSE guidance, and relevant Acts. Proven experience producing and reviewing RAMS in a multi-site environment. Experience working within ISO Management Systems (ISO 9001, ISO 14001, ISO 45001). Competent auditing skills. Full, clean UK driving licence and willingness to travel across London & the South. Desirable Strong commercial awareness and the ability to balance compliance, operations, and client expectations. BICSc Cleaning Operatives Proficiency Certificate Stage 1 (or willingness to work towards). Experience in high-risk or vertical works (e.g. working at height, façade cleaning, BMUs, MEWPs, rope access).
ESG Manager Based London Salary £50,0000 - £60,000 Help shape a cleaner, fairer, more responsible future starting with London. We re one of London s leading commercial cleaning and associated services providers and London s most awarded cleaning company in 2024, plus European Cleaning & Hygiene Awards 2025 winners: Best Company to Work For. Founded in 1986, we ve grown with our family values firmly intact, pairing a genuinely people-first culture with innovation, operational excellence, and exceptional customer care. Our success rests on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits right at the heart of all three. The Opportunity We re looking for a passionate, driven ESG Manager to help strengthen and embed our sustainability and responsible business agenda as our London brand continues to grow. Reporting to the Head of ESG, you ll lead the day-to-day delivery of Environmental, Social and Governance activity across the division working closely with operational teams and clients to ensure ESG isn t just a strategy, but a lived part of how we do business. This is a hands-on, influential role where you ll balance client priorities, regulatory requirements, and long-term ESG ambition shaping ethical, sustainable, and socially responsible practices that genuinely make an impact. What You ll Be Doing You ll take ownership of ESG delivery across the business, including: Designing and implementing bespoke ESG strategies tailored to specific sites, clients, bids, and contract renewals Translating corporate goals into local action, aligned with our Global Planet 2030 programme Independently managing ESG initiatives balancing commercial realities with sustainability goals Acting as a trusted ESG advisor in client-facing forums, influencing material topics and long-term direction Developing and maintaining TOMs-aligned social value reporting tools to evidence real impact Raising awareness through ESG officer programmes, training, and internal communications What We re Looking For Essential Experience in ESG, sustainability, or environmental management (corporate or operational) Proven experience working directly with clients to shape ESG approaches Ability to develop and deliver ESG strategies independently Strong understanding of Scope 1, 2 and 3 carbon reporting (SBTi-aligned preferred) Excellent project management, analytical, and stakeholder-management skills Confident communicator written, verbal, and in public-facing settings Desirable Knowledge of GRI, SBTi, CDP or other sustainability frameworks Professional ESG or sustainability certification (IEMA, ISSP, etc.) Experience with TOMs framework or social value accounting The Package £50 60k Basic Based at our Shadwell Head Office with London Travel 35 days holiday including bank holidays Why Join Us? Be part of an award-winning, people-first organisation Play a high-impact role with real influence across clients and operations Work in a business that genuinely backs its ESG commitments with action Help shape the future of responsible business in one of the UK s largest service sectors If you re ready to turn ESG strategy into meaningful action and want to do it in a company that truly values people, purpose, and progress we d love to hear from you
12/02/2026
Full time
ESG Manager Based London Salary £50,0000 - £60,000 Help shape a cleaner, fairer, more responsible future starting with London. We re one of London s leading commercial cleaning and associated services providers and London s most awarded cleaning company in 2024, plus European Cleaning & Hygiene Awards 2025 winners: Best Company to Work For. Founded in 1986, we ve grown with our family values firmly intact, pairing a genuinely people-first culture with innovation, operational excellence, and exceptional customer care. Our success rests on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits right at the heart of all three. The Opportunity We re looking for a passionate, driven ESG Manager to help strengthen and embed our sustainability and responsible business agenda as our London brand continues to grow. Reporting to the Head of ESG, you ll lead the day-to-day delivery of Environmental, Social and Governance activity across the division working closely with operational teams and clients to ensure ESG isn t just a strategy, but a lived part of how we do business. This is a hands-on, influential role where you ll balance client priorities, regulatory requirements, and long-term ESG ambition shaping ethical, sustainable, and socially responsible practices that genuinely make an impact. What You ll Be Doing You ll take ownership of ESG delivery across the business, including: Designing and implementing bespoke ESG strategies tailored to specific sites, clients, bids, and contract renewals Translating corporate goals into local action, aligned with our Global Planet 2030 programme Independently managing ESG initiatives balancing commercial realities with sustainability goals Acting as a trusted ESG advisor in client-facing forums, influencing material topics and long-term direction Developing and maintaining TOMs-aligned social value reporting tools to evidence real impact Raising awareness through ESG officer programmes, training, and internal communications What We re Looking For Essential Experience in ESG, sustainability, or environmental management (corporate or operational) Proven experience working directly with clients to shape ESG approaches Ability to develop and deliver ESG strategies independently Strong understanding of Scope 1, 2 and 3 carbon reporting (SBTi-aligned preferred) Excellent project management, analytical, and stakeholder-management skills Confident communicator written, verbal, and in public-facing settings Desirable Knowledge of GRI, SBTi, CDP or other sustainability frameworks Professional ESG or sustainability certification (IEMA, ISSP, etc.) Experience with TOMs framework or social value accounting The Package £50 60k Basic Based at our Shadwell Head Office with London Travel 35 days holiday including bank holidays Why Join Us? Be part of an award-winning, people-first organisation Play a high-impact role with real influence across clients and operations Work in a business that genuinely backs its ESG commitments with action Help shape the future of responsible business in one of the UK s largest service sectors If you re ready to turn ESG strategy into meaningful action and want to do it in a company that truly values people, purpose, and progress we d love to hear from you
Key Account Director Build flagship client relationships. Lead high-performing teams. Shape the future of FM in London. The Opportunity We are one of London s leading commercial cleaning and associated services providers and proudly London s most awarded cleaning company in 2024, as well as European Cleaning & Hygiene Awards 2025 winners: Best Company to Work For. Founded in 1986, we ve grown with our family values intact, pairing a genuinely people-first culture with innovation, operational excellence, and outstanding customer care. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits right at the centre of all three. As Key Account Director, you ll take ownership of some of our most strategic client relationships and a portfolio worth £10 million across 10 sites and therefore proven experience in managing budgets as well as P&L s is critical. You will be leading large operational teams, influencing company-wide strategy, and playing a key role in our continued growth across London. The Package £76,442 base salary Performance-related bonus Car allowance plus train/travel expenses London office and client site field based 35 days holiday (including bank holidays) Flexible Hours The Role This is a senior leadership role with full accountability for key client portfolios, operational performance, and team leadership. You ll be the trusted partner to major clients understanding their objectives, anticipating their needs, and ensuring our services consistently exceed expectations. Internally, you ll work closely with executive leadership and cross-functional teams to deliver operational excellence, commercial performance, and sustainable growth. What You ll Be Responsible For Strategic & Operational Leadership Partner with the executive team to shape and deliver operational strategies aligned to business goals Translate strategy into clear, measurable actions for operational teams Own P&L performance, budgets, and commercial outcomes across key accounts Process Improvement & Performance Review and optimise operational processes to improve efficiency, quality, and productivity Leverage technology and automation to enhance service delivery People & Team Leadership Lead, coach, and inspire managers and supervisors across multiple sites Build strong succession plans and develop future leaders Foster a collaborative, high-performance culture Client & Stakeholder Management Act as the senior point of contact for key clients Build trusted, long-term relationships focused on partnership and value Risk, Safety & Sustainability Identify operational risks and implement mitigation plans Champion health & safety excellence across all sites About You You re a confident, commercially minded leader with a proven background in Facilities Management (soft services) and a passion for people and performance. You ll bring: Exceptional customer relationship and management skills, in the estate management, soft FM and/or cleaning industries. Any experience managing key accounts such as Savills, CBRE, JLL, Knight Frank etc would be advantageous Strategic thinking with hands-on operational credibility Excellent leadership, coaching, and people-development skills A data-driven, analytical approach to decision-making and budgets Confidence using technology and automation to improve operations Outstanding communication and stakeholder-management skills
12/02/2026
Full time
Key Account Director Build flagship client relationships. Lead high-performing teams. Shape the future of FM in London. The Opportunity We are one of London s leading commercial cleaning and associated services providers and proudly London s most awarded cleaning company in 2024, as well as European Cleaning & Hygiene Awards 2025 winners: Best Company to Work For. Founded in 1986, we ve grown with our family values intact, pairing a genuinely people-first culture with innovation, operational excellence, and outstanding customer care. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits right at the centre of all three. As Key Account Director, you ll take ownership of some of our most strategic client relationships and a portfolio worth £10 million across 10 sites and therefore proven experience in managing budgets as well as P&L s is critical. You will be leading large operational teams, influencing company-wide strategy, and playing a key role in our continued growth across London. The Package £76,442 base salary Performance-related bonus Car allowance plus train/travel expenses London office and client site field based 35 days holiday (including bank holidays) Flexible Hours The Role This is a senior leadership role with full accountability for key client portfolios, operational performance, and team leadership. You ll be the trusted partner to major clients understanding their objectives, anticipating their needs, and ensuring our services consistently exceed expectations. Internally, you ll work closely with executive leadership and cross-functional teams to deliver operational excellence, commercial performance, and sustainable growth. What You ll Be Responsible For Strategic & Operational Leadership Partner with the executive team to shape and deliver operational strategies aligned to business goals Translate strategy into clear, measurable actions for operational teams Own P&L performance, budgets, and commercial outcomes across key accounts Process Improvement & Performance Review and optimise operational processes to improve efficiency, quality, and productivity Leverage technology and automation to enhance service delivery People & Team Leadership Lead, coach, and inspire managers and supervisors across multiple sites Build strong succession plans and develop future leaders Foster a collaborative, high-performance culture Client & Stakeholder Management Act as the senior point of contact for key clients Build trusted, long-term relationships focused on partnership and value Risk, Safety & Sustainability Identify operational risks and implement mitigation plans Champion health & safety excellence across all sites About You You re a confident, commercially minded leader with a proven background in Facilities Management (soft services) and a passion for people and performance. You ll bring: Exceptional customer relationship and management skills, in the estate management, soft FM and/or cleaning industries. Any experience managing key accounts such as Savills, CBRE, JLL, Knight Frank etc would be advantageous Strategic thinking with hands-on operational credibility Excellent leadership, coaching, and people-development skills A data-driven, analytical approach to decision-making and budgets Confidence using technology and automation to improve operations Outstanding communication and stakeholder-management skills
Head of SHEQ £60,000 £70,000 + bonus Company car / allowance Flexible working 35 days holiday Lead safety. Shape culture. Influence the future. We re a leading commercial cleaning and associated services provider and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we ve grown into a national business without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits right at the heart of all three. We re now looking for an exceptional Head of SHEQ to join our senior leadership team and help us raise the bar even further. The Opportunity Reporting directly to the CEO, this is a strategic, business-critical role with real influence at all levels. You ll set the SHEQ vision for the organisation, embed positive behaviours across a complex, multi-site operation, and ensure we remain fully compliant while continuing to grow sustainably. You won t just be the safety lead you ll be a trusted advisor, cultural champion, and strategic leader, shaping how SHEQ is lived and breathed across the business. What You ll Be Doing Strategic Leadership Define and lead the SHEQ strategy, aligned to business objectives. Champion a strong SHEQ culture and visible leadership at every level. Governance, Compliance & Risk Provide expert guidance on UK SHEQ legislation and best practice. Lead and maintain ISO 9001, ISO 14001 and ISO 45001 management systems. Ensure statutory compliance, including RIDDOR and regulatory reporting. Vertical Cleaning Oversight Provide senior SHEQ oversight of our Vertical Cleaning division. Lead compliance with Work at Height Regulations, LOLER, PUWER and associated guidance. About You You re an experienced, credible SHEQ leader who s comfortable operating with Executives and Board level and just as comfortable engaging frontline teams. Essential NEBOSH Diploma (or equivalent Level 6 qualification). Proven leadership of ISO 9001, 14001 and 45001 at organisational level. Deep knowledge of UK SHEQ legislation, HSE guidance and ACOPs. Desirable IOSH membership (or equivalent). Senior SHEQ leadership experience in facilities management, cleaning, or other multi-site environments. Experience overseeing high-risk activities, including work at height and specialist operations. Strong background in incident investigation, RIDDOR, and claims management. Track record of developing and mentoring SHEQ teams. The Package £60,000 £70,000 base salary Performance-related bonus Company car or car allowance Flexible working hours 35 days holiday (including bank holidays) Office- and client-site-based role If you re ready to take ownership of SHEQ at the highest level and want your expertise to shape culture, not just policy we d love to hear from you.
12/02/2026
Full time
Head of SHEQ £60,000 £70,000 + bonus Company car / allowance Flexible working 35 days holiday Lead safety. Shape culture. Influence the future. We re a leading commercial cleaning and associated services provider and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we ve grown into a national business without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits right at the heart of all three. We re now looking for an exceptional Head of SHEQ to join our senior leadership team and help us raise the bar even further. The Opportunity Reporting directly to the CEO, this is a strategic, business-critical role with real influence at all levels. You ll set the SHEQ vision for the organisation, embed positive behaviours across a complex, multi-site operation, and ensure we remain fully compliant while continuing to grow sustainably. You won t just be the safety lead you ll be a trusted advisor, cultural champion, and strategic leader, shaping how SHEQ is lived and breathed across the business. What You ll Be Doing Strategic Leadership Define and lead the SHEQ strategy, aligned to business objectives. Champion a strong SHEQ culture and visible leadership at every level. Governance, Compliance & Risk Provide expert guidance on UK SHEQ legislation and best practice. Lead and maintain ISO 9001, ISO 14001 and ISO 45001 management systems. Ensure statutory compliance, including RIDDOR and regulatory reporting. Vertical Cleaning Oversight Provide senior SHEQ oversight of our Vertical Cleaning division. Lead compliance with Work at Height Regulations, LOLER, PUWER and associated guidance. About You You re an experienced, credible SHEQ leader who s comfortable operating with Executives and Board level and just as comfortable engaging frontline teams. Essential NEBOSH Diploma (or equivalent Level 6 qualification). Proven leadership of ISO 9001, 14001 and 45001 at organisational level. Deep knowledge of UK SHEQ legislation, HSE guidance and ACOPs. Desirable IOSH membership (or equivalent). Senior SHEQ leadership experience in facilities management, cleaning, or other multi-site environments. Experience overseeing high-risk activities, including work at height and specialist operations. Strong background in incident investigation, RIDDOR, and claims management. Track record of developing and mentoring SHEQ teams. The Package £60,000 £70,000 base salary Performance-related bonus Company car or car allowance Flexible working hours 35 days holiday (including bank holidays) Office- and client-site-based role If you re ready to take ownership of SHEQ at the highest level and want your expertise to shape culture, not just policy we d love to hear from you.
Head of ESG Location: Shadwell Head Office (with UK travel) Salary: £60,000 £70,000 + car/car allowance + bonus About Us We re a leading national commercial cleaning and associated services provider and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we ve grown into a national business without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and ESG sits at the heart of all three. As we continue to raise the bar, we re looking for an exceptional Head of ESG to join our senior leadership team and help shape the future of our business. The Role This is a senior, high-impact leadership role with real influence. As Head of ESG, you will own and lead our Environmental, Social and Governance strategy across both of our brands, embedding ESG thinking into the fabric of our organisation. You ll champion an ESG-focused culture, ensuring programmes are practical, meaningful and aligned to our Planet 2030 objectives, while positioning the business ahead of future legislation, customer expectations and industry best practice. You ll be the go-to expert for ESG reporting, compliance and accreditations, and a trusted advisor to the Board and senior leaders. Just as importantly, you ll be an ambassador for our values with employees, clients, partners, charitable trusts and external stakeholders. What You ll Be Responsible For Setting and executing the ESG strategy across environmental, social and governance pillars Leading and mentoring the ESG team, ensuring delivery across all programmes Defining long-term ESG ambitions, targets and roadmaps aligned to business growth Developing and overseeing ESG risk mitigation strategies, policies and controls Monitoring and evaluating ESG risks and programme effectiveness across the business Ensuring readiness for evolving legislation, customer requirements and industry standards Driving high-quality ESG programmes that exceed customer expectations and support retention and growth Acting as a visible role model for ethical leadership and responsible business behaviour What We re Looking For Essential Senior-level experience in ESG, sustainability or responsible business leadership Proven success delivering complex ESG strategies in a multi-site, operational or service-based organisation Direct experience achieving and maintaining B Corp or equivalent advanced accreditation Strong knowledge of environmental management, carbon accounting and sustainability frameworks Experience working with Boards and senior leadership on governance and strategy Ability to turn ESG ambition into practical, scalable frontline programmes Excellent stakeholder engagement and influencing skills Desirable Background in facilities management, cleaning, logistics or labour-intensive service sectors Experience engaging large workforces and leading change at scale Knowledge of public sector procurement and social value requirements Professional qualifications in sustainability, ESG or environmental management The Package £60,000 £70,000 basic salary Car or car allowance Bonus 35 days holiday (including bank holidays) Travel expenses Flexible working Based at our Shadwell Head Office with UK travel Why Join Us? This is a rare opportunity to shape ESG at senior level within a values-led, award-winning organisation where your work will genuinely matter to our people, our customers and the communities we serve. If you re ready to lead, influence and make a lasting impact, we d love to hear from you.
12/02/2026
Full time
Head of ESG Location: Shadwell Head Office (with UK travel) Salary: £60,000 £70,000 + car/car allowance + bonus About Us We re a leading national commercial cleaning and associated services provider and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we ve grown into a national business without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and ESG sits at the heart of all three. As we continue to raise the bar, we re looking for an exceptional Head of ESG to join our senior leadership team and help shape the future of our business. The Role This is a senior, high-impact leadership role with real influence. As Head of ESG, you will own and lead our Environmental, Social and Governance strategy across both of our brands, embedding ESG thinking into the fabric of our organisation. You ll champion an ESG-focused culture, ensuring programmes are practical, meaningful and aligned to our Planet 2030 objectives, while positioning the business ahead of future legislation, customer expectations and industry best practice. You ll be the go-to expert for ESG reporting, compliance and accreditations, and a trusted advisor to the Board and senior leaders. Just as importantly, you ll be an ambassador for our values with employees, clients, partners, charitable trusts and external stakeholders. What You ll Be Responsible For Setting and executing the ESG strategy across environmental, social and governance pillars Leading and mentoring the ESG team, ensuring delivery across all programmes Defining long-term ESG ambitions, targets and roadmaps aligned to business growth Developing and overseeing ESG risk mitigation strategies, policies and controls Monitoring and evaluating ESG risks and programme effectiveness across the business Ensuring readiness for evolving legislation, customer requirements and industry standards Driving high-quality ESG programmes that exceed customer expectations and support retention and growth Acting as a visible role model for ethical leadership and responsible business behaviour What We re Looking For Essential Senior-level experience in ESG, sustainability or responsible business leadership Proven success delivering complex ESG strategies in a multi-site, operational or service-based organisation Direct experience achieving and maintaining B Corp or equivalent advanced accreditation Strong knowledge of environmental management, carbon accounting and sustainability frameworks Experience working with Boards and senior leadership on governance and strategy Ability to turn ESG ambition into practical, scalable frontline programmes Excellent stakeholder engagement and influencing skills Desirable Background in facilities management, cleaning, logistics or labour-intensive service sectors Experience engaging large workforces and leading change at scale Knowledge of public sector procurement and social value requirements Professional qualifications in sustainability, ESG or environmental management The Package £60,000 £70,000 basic salary Car or car allowance Bonus 35 days holiday (including bank holidays) Travel expenses Flexible working Based at our Shadwell Head Office with UK travel Why Join Us? This is a rare opportunity to shape ESG at senior level within a values-led, award-winning organisation where your work will genuinely matter to our people, our customers and the communities we serve. If you re ready to lead, influence and make a lasting impact, we d love to hear from you.
