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I m currently partnering with a leading property management organisation to recruit an experienced Occupier Facilities Manager to manage a portfolio of residential buildings across the West End . This opportunity would suit a Facilities Manager who enjoys a structured, office-based position with a strong administrative and financial focus , alongside responsibility for overseeing multiple sites, stakeholders, and service partners. The Role Reporting into the Senior Occupier Facilities Manager, you ll play a key role in delivering a high-quality facilities management service across a West End portfolio . While regular site visits and inspections form part of the role, it is predominantly office based and involves a significant amount of administration , particularly around service charges, budgets, reconciliations, and compliance reporting . Key Responsibilities Maintain accurate and up-to-date operational, compliance, and H&S systems across all managed buildings Ensure full statutory and health & safety compliance, maintaining a minimum 85% risk assessment rating Prepare, manage, and action risk assessments and quarterly compliance reporting Carry out scheduled inspections across the West End portfolio in line with management agreements Manage contractors and service partners, ensuring delivery against agreed specifications Act as first point of contact during emergency situations, coordinating stakeholders to achieve timely resolution Prepare draft service charge budgets with detailed explanatory notes for each building Track expenditure against budget, approve invoices, and manage financial reporting Own and manage service charge reconciliations from draft through to completion Record and monitor utility consumption and update relevant systems Maintain high standards of presentation, cleaning, and repair within agreed budgets Build and maintain strong client relationships through regular engagement and reporting Mentor and support Assistant Facilities Managers and FM Apprentices within the portfolio Manage site staff performance, appraisals, and workload planning Support mobilisation and demobilisation of properties within the portfolio About You Proven experience managing multiple residential buildings or a portfolio Comfortable in a detail-heavy, admin-focused role , particularly around service charges, budgets, and reconciliations NEBOSH or IOSH Managing Safely qualified (or working towards) Highly organised with strong time management and prioritisation skills Confident handling financial data, reporting platforms, and compliance systems Professional, client-focused communicator Why Apply? Portfolio role managing high-quality West End office buildings Predominantly office-based with structured Monday Friday hours Strong exposure to budgets, service charges, and financial control Opportunity to develop and mentor junior FM staff

Property Manager Residential Portfolio (West End) I m currently partnering with a leading property management organisation to recruit an experienced Residential Property Manager to oversee a West End residential portfolio . This role will suit a Property Manager who is confident managing day-to-day building operations , including PPM schedules, reactive maintenance, and contractor performance , while also handling the administrative and financial responsibilities that come with managing residential buildings. The Role Reporting into senior management, you ll be responsible for the effective management of a residential portfolio across the West End. The role is predominantly office based, with regular site visits, and requires a strong balance between operational delivery and detailed property management administration , including service charges, budgets, and compliance. Key Responsibilities Day-to-day management of residential buildings across the portfolio Oversee and manage PPM programmes and reactive maintenance works Instruct, manage, and monitor contractors and managing agents, ensuring works are completed to specification Carry out regular site inspections and follow up on actions Ensure full compliance with health & safety and statutory requirements Prepare, manage, and action risk assessments and compliance reporting Act as point of contact for emergencies and major building issues Prepare and manage service charge budgets and expenditure tracking Own service charge reconciliations from draft through to completion Approve invoices and monitor spend against budget Maintain high standards of repair, presentation, and cleanliness Build strong relationships with residents, clients, and stakeholders Support mobilisation and transition of new residential properties About You Proven experience managing a residential property portfolio Confident managing PPM schedules, reactive works, and contractors Strong understanding of service charges, budgets, and financial reporting Highly organised with excellent attention to detail Comfortable working in an office-based, admin-heavy role with site exposure Professional, confident communicator with a customer-focused approach Why Apply? Manage a high-quality residential portfolio in the West End Broad role combining property management, compliance, and building operations Strong exposure to service charges and financial control Structured Monday Friday working pattern

Join a leading, forward-thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates , you will have the opportunity to shape the on-site services, lead a high-performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships. Hours : Monday to Friday 9am till 530pm Salary : £65,000 - £70,000 per annum depending on experience. What's in it for you: Head of Estates Opportunity to work for a leading global property company Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence. Chance to lead and develop a high-performing on-site team Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams Full strategic and operational governance across brand new luxury environment Job Description: Head of Estates You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services.You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client's vision for the site. The Role: Head of Estates As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service. What you will be doing: Head of Estates Oversee the mobilisation of the block, coordinating site staff and third-party contractors. Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery. Lead on fire life safety management with specialist contractors. Act as the primary on-site contact for day-to-day estate queries and operational issues. Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards. Oversee contract management to ensure value for money, service quality and best-in-class delivery. Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels. Develop and maintain robust management systems for buildings, facilities and public realm areas. Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice. Contribute to occupier communications, ensuring clarity, consistency and quality. Advise the General Manager promptly on risks, incidents or emerging issues. What we are looking for: Head of Estates IOSH or NEBOSH certification (essential) Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred) Proven leadership experience within estates or facilities management. Strong understanding of hard and soft FM services. Experience in health & safety best practice and compliance management. Skilled in contractor management and PPM oversight. Excellent problem-solving abilities and a logical, proactive approach. Experience dealing directly with tenants or residents in a customer-facing capacity. Financial acumen with experience in budgeting and reporting. Knowledge of utility management and ESG considerations. Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.

Join a leading, forward thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates , you will have the opportunity to shape the on site services, lead a high performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships. Hours : Monday to Friday 9am till 530pm Salary : £65,000 - £70,000 per annum depending on experience. What s in it for you: Head of Estates Opportunity to work for a leading global property company Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence. Chance to lead and develop a high-performing on-site team Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams Full strategic and operational governance across brand new luxury environment Job Description: Head of Estates You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services. You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client s vision for the site. The Role: Head of Estates As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service. What you will be doing: Head of Estates Oversee the mobilisation of the block, coordinating site staff and third party contractors. Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery. Lead on fire life safety management with specialist contractors. Act as the primary on site contact for day to day estate queries and operational issues. Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards. Oversee contract management to ensure value for money, service quality and best in class delivery. Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels. Develop and maintain robust management systems for buildings, facilities and public realm areas. Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice. Contribute to occupier communications, ensuring clarity, consistency and quality. Advise the General Manager promptly on risks, incidents or emerging issues. What we are looking for: Head of Estates IOSH or NEBOSH certification (essential) Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred) Proven leadership experience within estates or facilities management. Strong understanding of hard and soft FM services. Experience in health & safety best practice and compliance management. Skilled in contractor management and PPM oversight. Excellent problem-solving abilities and a logical, proactive approach. Experience dealing directly with tenants or residents in a customer-facing capacity. Financial acumen with experience in budgeting and reporting. Knowledge of utility management and ESG considerations. Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.

A Residential Property Managing agent is looking for a Maintenance Operative to join their team in West London. This will be a full time permanent role, Monday - Friday 9am till 5:30pm paying a salary of up to £34K per annum depending on experience. You will be required to work the odd Saturdays occasional but you will receive a day off in the week for any Saturday worked. What s in it for you as a Maintenance Operative: An excellent career progression A fantastic working environment An opportunity to improve your skill set What will you be doing as a Maintenance Operative: Support the Maintenance Manager to ensure that rooms meet health / safety and maintenance standards. Conduct daily maintenance and repair work. Building patrols Coordination of planned maintenance Testing of fire alarms, apartment equipment, minor repairs, and other repair work that does not require a qualified specialist Painting and other minor decorating tasks Liaising with contractors Deliver exceptional customer service on a daily basis to residents while carrying out tasks The ideal candidate will be: Experienced in a similar position within the Maintenance industry Ability to work on their own initiative and as part of a team Excellent customer service skills Strong communication skills Ability to work under pressure Good verbal and written English skills are essential for this role