Harvey Nash IT Recruitment UK

Loan Recovery & Collections Specialist - Secured Lending Location: London/Home-based Salary: £38,000-£68,000 + Performance Bonus + Benefits Sector: Specialist Lending/Alternative Finance An exciting opportunity has arisen to join a fast-growing, well-funded alternative SME lender as a Loan Recovery & Collections Specialist . The business is looking for an experienced secured lending collections professional to take ownership of arrears management and recoveries across a growing loan book. Reporting into senior leadership, this is a hands-on role where you will play a critical part in protecting the business's portfolio, managing borrower relationships and driving successful recoveries. This is an excellent opportunity for someone from a bridging finance, secured lending, specialist mortgage or alternative finance background who wants to join an ambitious business where they can have real ownership and impact. The Role As Loan Recovery & Collections Specialist, you will be responsible for managing the full arrears and recovery life cycle, including: Managing loans from first missed payment through to resolution. Contacting borrowers in arrears, understanding circumstances and agreeing appropriate solutions. Managing formal arrears processes in line with FCA Consumer Duty requirements. Instructing and liaising with external solicitors on enforcement matters. Managing LPA receiver appointments and property recovery processes. Coordinating with solicitors, receivers and estate agents to maximise recovery outcomes. Maintaining accurate case records and producing portfolio recovery reports. Supporting senior leadership with insights on arrears trends and credit performance. About You You will ideally have: Proven experience managing arrears and recoveries within secured lending. Background in bridging finance, secured SME lending, specialist mortgages or commercial property finance. Experience managing cases through formal recovery processes. Knowledge of LPA receiver appointments and property enforcement. Experience working with external solicitors and recovery partners. Strong attention to detail with excellent case management skills. Ability to balance commercial outcomes with fair treatment of customers. Essential Experience Successful candidates will have: ? 3+ years' experience in secured lending collections/recoveries ? Experience managing property-backed loans ? Understanding of arrears processes, enforcement timelines and legal procedures ? Ability to manage multiple live cases independently ? Strong written and verbal communication skills Desirable Experience Experience working for a bridging lender, specialist lender or alternative finance provider. Knowledge of FCA Consumer Duty and vulnerable customer requirements. Experience with LPA receivers and property recovery. Familiarity with loan management systems and portfolio reporting. CeMAP, CeFA or relevant financial services qualifications. What's On Offer £38,000-£68,000 basic salary (depending on experience) Performance bonus up to 15% of salary Home-based flexibility Fully expensed travel for enforcement-related activity Professional development and FCA-related training support Opportunity to join a growing specialist lender at an exciting stage of expansion This is a rare opportunity to join an ambitious alternative lender where your expertise will directly contribute to the success and growth of the business. If you have experience in secured lending recoveries, bridging collections or property-backed loan enforcement and are looking for your next challenge, we would love to hear from you. Apply today for a confidential conversation.

Broker Relationship Manager/Business Development Manager Location: London/North London (Home-based with UK travel) Salary: £60k- £72,000 + Performance Bonus + Benefits Sector: Specialist Lending/Alternative Finance An exciting opportunity has arisen to join a well-funded, fast-growing alternative SME lender that is entering an exciting phase of expansion. The business is looking for an experienced Broker Relationship Manager/Business Development Manager to play a key role in developing and scaling its broker distribution network. Reporting directly to the Managing Director, this is a fantastic opportunity for someone who wants genuine ownership, visibility and the chance to make a significant impact within an ambitious growth business. This is a relationship-led Business Development role , focused on building long-term partnerships with commercial finance brokers across the UK. You will be responsible for growing the introducer network, supporting brokers through the lending process and ensuring the business becomes a trusted funding partner within the specialist lending market. The Role As Broker Relationship Manager, you will: Build and maintain strong relationships with NACFB commercial finance brokers and specialist mortgage intermediaries. Identify, approach and onboard new broker partners. Act as the key point of contact for introducers, providing support on deal pre-qualification and lending criteria. Manage and develop a live pipeline of lending opportunities. Re-engage existing broker relationships and maximise future opportunities. Attend broker meetings, networking events, conferences and industry functions. Work closely with senior leadership to influence broker acquisition strategy and future growth. Provide market feedback to help shape products, processes and broker engagement. About You You will ideally have: Proven experience within secured SME lending, bridging finance, commercial finance or specialist lending. An established network of commercial finance brokers. Strong understanding of secured lending, including LTV, charge positions, deal structures and lending criteria. Experience in a broker-facing Business Development or Relationship Management role. Excellent communication and relationship-building skills. A proactive, entrepreneurial approach with the ability to work independently. Desirable Experience Background working for an alternative lender, bridging lender or specialist finance provider. Existing NACFB relationships or understanding of the commercial broker market. Experience managing a broker pipeline using CRM systems. Knowledge of the London and South East property finance market. What's On Offer Competitive basic salary of £42,000-£72,000 depending on experience. Attractive performance bonus. Home-based flexibility with UK travel. 25 days holiday plus bank holidays. Pension scheme. Fully expensed travel and industry events. Opportunity to join an ambitious scale-up at a key stage of growth. Direct exposure to senior leadership with genuine influence over business development strategy. This is a unique opportunity to join a growing specialist lender where your broker relationships and commercial expertise will directly contribute to the company's success. If you are an experienced Broker Relationship Manager, BDM or Commercial Finance professional looking for your next challenge, apply today for a confidential conversation.