Job Title: Customer Care Manager Reports to and Accountable to: Customer Services Manager Job Purpose: To assist the Head of Customer Care in managing the Department to provide a high quality service to our customers, safely, professionally and within agreed or reasonable timescales. Scope: The Customer Care Manager will deliver first class service to our customers throughout the customer service process. The Customer Services team requires the ability to deal effectively and efficiently with all customers and be able to manage customers expectations appropriately with the objective of achieving customer satisfaction from our customers. Key Responsibilities: Champion the customer throughout the business and be the first point of contact with the customer once completion has taken place answering calls and queries accurately and consistently within agreed SLA. Interface with customers external/internal stakeholders to handle all telephone and email traffic predominantly for post-sales service functions but dealing with other queries may be required. Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence. First point of contact for day-to-day business and customer requirements. Work within the guidelines of the NHBC. Ensure accuracy of all customer details and all communication is correctly recorded on in house computer systems and communicate regularly with customers in accordance with the procedures set out. Manage customer expectations through clearly explaining the situation, next steps and potential outcomes. Take ownership of queries, resolving routine non-complex issues yourself and escalating more complex issues to your Head of Customer Care. Create and issue work instructions on Internal systems ensure systems are fully utilized, with weekly monitoring to reduce aged defects. Send out weekly job status reports to contractors and site teams for feedback to enable effective closing/managing of defects on our CRM. Liaise with the Maintenance Technicians, Sub-Contractors & Material Suppliers; Monitor the progress of works and customer satisfaction and feedback on completion. Produce and maintain plot files electronically and track status updates from Construction Secretary. At all times comply with company policies, procedures and instructions. Qualify and action all applicable Housing Association Defects and action End Of Defects works within agreed timescales and provide weekly status reports to the HA on job status. Track and Manage output of all NHBC Claims through to completion. Contribute to improving the business, protecting and enhancing the reputation of the company, by putting forward new ideas and, when requested to do so, implementing change and solutions. Liaise with other internal departments to purchases parts & order fulfilment activities such as raising Warranty Works orders and Chargeable Works orders, collating all relevant paperwork for sign off by Department Manager. Handle and resolve customer complaints/enquiries via mail or phone in a timely and accurate manner in-line with Company SLA s. Outbound calls to introduce the department after initial 6 Month period has been signed off and carry out survey calls. Monitor assigned work on a weekly basis providing a status report to your Line Manager in-line with predetermined KPIs. Monitor WIP to effectively manage live work and reduce aged defects in line with predetermined KPIs. Develop knowledge about Company s business needs and requirements. Maintain competent understanding of company s products, their functions and construction. Be an ambassador and advocate of the business. Working Relationships: Effective working relationships are an essential part of daily working life. The focus in this role is both:- Internal: Colleagues within Organisation External: Customers, Contractors and Sub- contractors and Third Parties Decision Making Authority: Once fully trained the job holder will determine how straightforward problems should be tackled using standard practice and procedures Technical problems or more complex problems will be tackled in conjunction with the Customer Services Manager/Site where applicable These are illustrative duties and the post holder will be expected to undertake all other tasks required for the proper functioning of the department and the Company. For more details, please contact George on the details below.
Jun 19, 2025
Seasonal
Job Title: Customer Care Manager Reports to and Accountable to: Customer Services Manager Job Purpose: To assist the Head of Customer Care in managing the Department to provide a high quality service to our customers, safely, professionally and within agreed or reasonable timescales. Scope: The Customer Care Manager will deliver first class service to our customers throughout the customer service process. The Customer Services team requires the ability to deal effectively and efficiently with all customers and be able to manage customers expectations appropriately with the objective of achieving customer satisfaction from our customers. Key Responsibilities: Champion the customer throughout the business and be the first point of contact with the customer once completion has taken place answering calls and queries accurately and consistently within agreed SLA. Interface with customers external/internal stakeholders to handle all telephone and email traffic predominantly for post-sales service functions but dealing with other queries may be required. Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence. First point of contact for day-to-day business and customer requirements. Work within the guidelines of the NHBC. Ensure accuracy of all customer details and all communication is correctly recorded on in house computer systems and communicate regularly with customers in accordance with the procedures set out. Manage customer expectations through clearly explaining the situation, next steps and potential outcomes. Take ownership of queries, resolving routine non-complex issues yourself and escalating more complex issues to your Head of Customer Care. Create and issue work instructions on Internal systems ensure systems are fully utilized, with weekly monitoring to reduce aged defects. Send out weekly job status reports to contractors and site teams for feedback to enable effective closing/managing of defects on our CRM. Liaise with the Maintenance Technicians, Sub-Contractors & Material Suppliers; Monitor the progress of works and customer satisfaction and feedback on completion. Produce and maintain plot files electronically and track status updates from Construction Secretary. At all times comply with company policies, procedures and instructions. Qualify and action all applicable Housing Association Defects and action End Of Defects works within agreed timescales and provide weekly status reports to the HA on job status. Track and Manage output of all NHBC Claims through to completion. Contribute to improving the business, protecting and enhancing the reputation of the company, by putting forward new ideas and, when requested to do so, implementing change and solutions. Liaise with other internal departments to purchases parts & order fulfilment activities such as raising Warranty Works orders and Chargeable Works orders, collating all relevant paperwork for sign off by Department Manager. Handle and resolve customer complaints/enquiries via mail or phone in a timely and accurate manner in-line with Company SLA s. Outbound calls to introduce the department after initial 6 Month period has been signed off and carry out survey calls. Monitor assigned work on a weekly basis providing a status report to your Line Manager in-line with predetermined KPIs. Monitor WIP to effectively manage live work and reduce aged defects in line with predetermined KPIs. Develop knowledge about Company s business needs and requirements. Maintain competent understanding of company s products, their functions and construction. Be an ambassador and advocate of the business. Working Relationships: Effective working relationships are an essential part of daily working life. The focus in this role is both:- Internal: Colleagues within Organisation External: Customers, Contractors and Sub- contractors and Third Parties Decision Making Authority: Once fully trained the job holder will determine how straightforward problems should be tackled using standard practice and procedures Technical problems or more complex problems will be tackled in conjunction with the Customer Services Manager/Site where applicable These are illustrative duties and the post holder will be expected to undertake all other tasks required for the proper functioning of the department and the Company. For more details, please contact George on the details below.
The Company We are excited to partner with a leading Essex-based construction firm specialising in luxury fit-out projects across residential, commercial, and hotel sectors. Renowned for their craftsmanship, attention to detail, and unwavering commitment to quality, they consistently deliver exceptional results that exceed client expectations. As an employer, they prioritise the growth and well-being of their team. Their workplace culture fosters high performance, collaboration, and personal development. They offer excellent onsite amenities, career progression opportunities, and annual bonuses to reward dedication and hard work. What s on Offer On-site chef providing freshly prepared breakfasts and lunches daily Annual performance-based bonuses Clear career progression in a fast-growing and dynamic business Supportive and professional team culture Opportunity to lead and oversee prestigious, high-profile projects in the luxury interiors space Role Overview We are seeking a Senior Quantity Surveyor to join our established commercial team. In this key role, you will take full responsibility for managing the financial and contractual aspects of our luxury fit-out projects, ensuring successful project delivery from pre-construction through to final account. You will lead and mentor junior staff, collaborate with clients and consultants, and play an instrumental part in driving the commercial success of our projects. Key Responsibilities (for Senior Level) Take ownership of cost plans, estimates, and tender submissions, ensuring accuracy and value for money Lead the evaluation, negotiation, and management of subcontractor and supplier packages Manage valuations, interim applications for payment, and final accounts with a high level of autonomy Provide strategic oversight and reporting on project costs, highlighting risks and opportunities to senior management Administer and manage complex contracts and procurement processes Identify, manage, and resolve variations, claims, and risk items efficiently Mentor and develop junior Quantity Surveyors, ensuring knowledge sharing and best practices within the team Collaborate closely with project teams, clients, and consultants to ensure financial objectives and deadlines are met Requirements A relevant degree or qualifications in Quantity Surveying or a related field Proven experience in the construction industry, with a strong background in luxury fit-out or interior projects Extensive experience managing complex projects, with a focus on cost control, contracts, and commercial management Exceptional analytical, numerical, and problem-solving skills Strong leadership and communication skills, with a commercial and strategic mindset Ability to work autonomously while mentoring and developing junior team members In-depth knowledge of construction contracts, cost control processes, and procurement methods Full UK driving licence (preferred) Join Us If you are an experienced Senior Quantity Surveyor looking for an exciting opportunity to lead high-profile luxury fit-out projects, we d love to hear from you. This is a fantastic opportunity to work with a respected company and deliver projects that push the boundaries of quality and design. If you re ready to take on a leadership role in a growing, dynamic environment, we want to hear from you!
Jun 18, 2025
Full time
The Company We are excited to partner with a leading Essex-based construction firm specialising in luxury fit-out projects across residential, commercial, and hotel sectors. Renowned for their craftsmanship, attention to detail, and unwavering commitment to quality, they consistently deliver exceptional results that exceed client expectations. As an employer, they prioritise the growth and well-being of their team. Their workplace culture fosters high performance, collaboration, and personal development. They offer excellent onsite amenities, career progression opportunities, and annual bonuses to reward dedication and hard work. What s on Offer On-site chef providing freshly prepared breakfasts and lunches daily Annual performance-based bonuses Clear career progression in a fast-growing and dynamic business Supportive and professional team culture Opportunity to lead and oversee prestigious, high-profile projects in the luxury interiors space Role Overview We are seeking a Senior Quantity Surveyor to join our established commercial team. In this key role, you will take full responsibility for managing the financial and contractual aspects of our luxury fit-out projects, ensuring successful project delivery from pre-construction through to final account. You will lead and mentor junior staff, collaborate with clients and consultants, and play an instrumental part in driving the commercial success of our projects. Key Responsibilities (for Senior Level) Take ownership of cost plans, estimates, and tender submissions, ensuring accuracy and value for money Lead the evaluation, negotiation, and management of subcontractor and supplier packages Manage valuations, interim applications for payment, and final accounts with a high level of autonomy Provide strategic oversight and reporting on project costs, highlighting risks and opportunities to senior management Administer and manage complex contracts and procurement processes Identify, manage, and resolve variations, claims, and risk items efficiently Mentor and develop junior Quantity Surveyors, ensuring knowledge sharing and best practices within the team Collaborate closely with project teams, clients, and consultants to ensure financial objectives and deadlines are met Requirements A relevant degree or qualifications in Quantity Surveying or a related field Proven experience in the construction industry, with a strong background in luxury fit-out or interior projects Extensive experience managing complex projects, with a focus on cost control, contracts, and commercial management Exceptional analytical, numerical, and problem-solving skills Strong leadership and communication skills, with a commercial and strategic mindset Ability to work autonomously while mentoring and developing junior team members In-depth knowledge of construction contracts, cost control processes, and procurement methods Full UK driving licence (preferred) Join Us If you are an experienced Senior Quantity Surveyor looking for an exciting opportunity to lead high-profile luxury fit-out projects, we d love to hear from you. This is a fantastic opportunity to work with a respected company and deliver projects that push the boundaries of quality and design. If you re ready to take on a leadership role in a growing, dynamic environment, we want to hear from you!
The Company We are excited to partner with a leading Essex-based construction firm specialising in luxury fit-out projects across residential, commercial, and hotel sectors. Known for their craftsmanship, attention to detail, and commitment to quality, they consistently deliver exceptional results that exceed client expectations. As an employer, they prioritise the growth and well-being of their team. Their workplace culture promotes high performance, collaboration, and personal development. They offer excellent onsite amenities, career progression opportunities, and annual bonuses to reward dedication and hard work. What s on Offer On-site chef providing freshly prepared breakfasts and lunches daily Annual performance-based bonuses Clear career progression in a fast-growing and dynamic business Supportive and professional team culture Opportunity to work on prestigious, high-profile projects in the luxury interiors space Role Overview We are seeking an Intermediate Quantity Surveyor to join our growing commercial team. With some previous experience under your belt, you will play a vital role in managing the financial and contractual aspects of our luxury fit-out projects. You will assist in the successful delivery of projects from pre-construction through to final account, collaborating closely with senior staff and clients. Key Responsibilities (for Intermediate Level) Prepare and review cost plans, estimates, and tender submissions Manage and evaluate subcontractor and supplier packages Lead valuations and manage interim applications for payment Monitor and track project costs, providing detailed reports to senior management Administer contracts and manage procurement processes Identify and manage variations, claims, and risk items Work closely with project teams, clients, and consultants to ensure budgets and financial targets are met Requirements A relevant degree or qualifications in Quantity Surveying or a related field Some experience in the construction industry, ideally in high-end fit-out or interior projects (candidates with more experience may be considered for a senior role) Strong analytical, numerical, and problem-solving skills Excellent communication skills and a commercial mindset Proven ability to work well in a team and adapt to a fast-paced environment Familiarity with construction contracts, cost control processes, and procurement (preferred) Full UK driving licence (preferred) Join Us If you have a solid foundation in Quantity Surveying and are looking for an opportunity to further develop in a dynamic and supportive environment, this is an ideal role for you. You ll be part of a talented team delivering some of the most prestigious luxury fit-out projects in the UK. If you're passionate about delivering quality and have the drive to take your career to the next level, we d love to hear from you!
Jun 18, 2025
Full time
The Company We are excited to partner with a leading Essex-based construction firm specialising in luxury fit-out projects across residential, commercial, and hotel sectors. Known for their craftsmanship, attention to detail, and commitment to quality, they consistently deliver exceptional results that exceed client expectations. As an employer, they prioritise the growth and well-being of their team. Their workplace culture promotes high performance, collaboration, and personal development. They offer excellent onsite amenities, career progression opportunities, and annual bonuses to reward dedication and hard work. What s on Offer On-site chef providing freshly prepared breakfasts and lunches daily Annual performance-based bonuses Clear career progression in a fast-growing and dynamic business Supportive and professional team culture Opportunity to work on prestigious, high-profile projects in the luxury interiors space Role Overview We are seeking an Intermediate Quantity Surveyor to join our growing commercial team. With some previous experience under your belt, you will play a vital role in managing the financial and contractual aspects of our luxury fit-out projects. You will assist in the successful delivery of projects from pre-construction through to final account, collaborating closely with senior staff and clients. Key Responsibilities (for Intermediate Level) Prepare and review cost plans, estimates, and tender submissions Manage and evaluate subcontractor and supplier packages Lead valuations and manage interim applications for payment Monitor and track project costs, providing detailed reports to senior management Administer contracts and manage procurement processes Identify and manage variations, claims, and risk items Work closely with project teams, clients, and consultants to ensure budgets and financial targets are met Requirements A relevant degree or qualifications in Quantity Surveying or a related field Some experience in the construction industry, ideally in high-end fit-out or interior projects (candidates with more experience may be considered for a senior role) Strong analytical, numerical, and problem-solving skills Excellent communication skills and a commercial mindset Proven ability to work well in a team and adapt to a fast-paced environment Familiarity with construction contracts, cost control processes, and procurement (preferred) Full UK driving licence (preferred) Join Us If you have a solid foundation in Quantity Surveying and are looking for an opportunity to further develop in a dynamic and supportive environment, this is an ideal role for you. You ll be part of a talented team delivering some of the most prestigious luxury fit-out projects in the UK. If you're passionate about delivering quality and have the drive to take your career to the next level, we d love to hear from you!
The Company We are excited to partner with a leading Essex-based construction firm known for delivering outstanding luxury fit-out projects across residential, commercial, and hospitality sectors. With a strong reputation for craftsmanship and attention to detail, they bring ambitious designs to life. They offer a dynamic and supportive work environment with a focus on employee well-being, providing excellent career development opportunities and first-class workplace amenities. What s on Offer On-site chef preparing freshly made breakfasts and lunches daily Annual performance-based bonuses Excellent opportunities for career development within a growing business Collaborative and supportive team culture Involvement in high-profile luxury interior projects Role Overview We are looking for Intermediate Quantity Surveyors to join a commercial team and support the financial and contractual management of M&E (Mechanical & Electrical) packages within high-end fit-out projects. This is a great opportunity for individuals looking to build their careers in the construction industry, particularly in the luxury interiors sector. You will be involved in a variety of tasks, learning from senior colleagues, and gaining experience in managing budgets, costs, and commercial aspects of M&E projects. Key Responsibilities Prepare and manage cost plans, budgets, and estimates for M&E works Support the procurement and management of M&E subcontractor and supplier packages Regularly assist with valuations, progress claims, and cost reporting Monitor project costs, ensuring accuracy, transparency, and cost control Identify and manage variations, risks, and cost-effective solutions related to M&E services Liaise with project teams, consultants, engineers, and clients to ensure seamless communication and delivery Ensure compliance with relevant building regulations, industry standards, and company procedures Requirements Degree-qualified or equivalent in Quantity Surveying, Building Services, or a related field 2-3 years of experience in M&E or fit-out projects, with a solid understanding of quantity surveying principles Strong commercial awareness, analytical skills, and problem-solving abilities Good communication and interpersonal skills, with the ability to collaborate within a team Familiarity with building services systems, M&E installations, and relevant contracts Proactive, with a desire to continue developing in the quantity surveying profession Full UK driving licence (preferred) Join The Team If you're starting your QS career and have an interest in M&E, this is an exciting opportunity to join a leading firm and contribute to some of the UK s most prestigious luxury interior projects. You'll be mentored by experienced professionals and have the chance to grow your career in a dynamic and supportive team. We d love to hear from you!
Jun 18, 2025
Full time
The Company We are excited to partner with a leading Essex-based construction firm known for delivering outstanding luxury fit-out projects across residential, commercial, and hospitality sectors. With a strong reputation for craftsmanship and attention to detail, they bring ambitious designs to life. They offer a dynamic and supportive work environment with a focus on employee well-being, providing excellent career development opportunities and first-class workplace amenities. What s on Offer On-site chef preparing freshly made breakfasts and lunches daily Annual performance-based bonuses Excellent opportunities for career development within a growing business Collaborative and supportive team culture Involvement in high-profile luxury interior projects Role Overview We are looking for Intermediate Quantity Surveyors to join a commercial team and support the financial and contractual management of M&E (Mechanical & Electrical) packages within high-end fit-out projects. This is a great opportunity for individuals looking to build their careers in the construction industry, particularly in the luxury interiors sector. You will be involved in a variety of tasks, learning from senior colleagues, and gaining experience in managing budgets, costs, and commercial aspects of M&E projects. Key Responsibilities Prepare and manage cost plans, budgets, and estimates for M&E works Support the procurement and management of M&E subcontractor and supplier packages Regularly assist with valuations, progress claims, and cost reporting Monitor project costs, ensuring accuracy, transparency, and cost control Identify and manage variations, risks, and cost-effective solutions related to M&E services Liaise with project teams, consultants, engineers, and clients to ensure seamless communication and delivery Ensure compliance with relevant building regulations, industry standards, and company procedures Requirements Degree-qualified or equivalent in Quantity Surveying, Building Services, or a related field 2-3 years of experience in M&E or fit-out projects, with a solid understanding of quantity surveying principles Strong commercial awareness, analytical skills, and problem-solving abilities Good communication and interpersonal skills, with the ability to collaborate within a team Familiarity with building services systems, M&E installations, and relevant contracts Proactive, with a desire to continue developing in the quantity surveying profession Full UK driving licence (preferred) Join The Team If you're starting your QS career and have an interest in M&E, this is an exciting opportunity to join a leading firm and contribute to some of the UK s most prestigious luxury interior projects. You'll be mentored by experienced professionals and have the chance to grow your career in a dynamic and supportive team. We d love to hear from you!
The Company We are delighted to be working with an Essex-based construction firm renowned for delivering exceptional luxury fit-out projects across residential, commercial, and hotel sectors. With a reputation for craftsmanship, attention to detail, and uncompromising quality, our team takes pride in transforming visionary designs into stunning realities. As a company, we value our team and offer a work environment that balances high performance with employee well-being. From exceptional onsite amenities to annual performance bonuses, we ensure our staff are recognised and rewarded for their hard work. What s on Offer • On-site chef providing freshly prepared breakfasts and lunches daily • Annual performance-based bonuses • Opportunities for career progression within a fast-growing business • A collaborative and professional team environment • Access to high-profile and prestigious projects in the luxury interiors space Role Overview They are seeking a Senior Project Manager with a proven track record in the luxury fit-out sector to join our team. You will be responsible for overseeing the successful delivery of high-end fit-out projects, ensuring they meet the highest standards of quality, safety, and efficiency. This role demands a strategic leader who can drive projects from inception to completion, while managing all stakeholders and resources effectively. Key Responsibilities • Manage and coordinate all aspects of luxury fit-out projects from pre-construction through to final handover • Lead site teams, subcontractors, and suppliers, ensuring all work is delivered to specification, on schedule, and within budget • Maintain strict health and safety standards in accordance with company and legal requirements • Oversee quality control and ensure finishes meet premium expectations • Monitor project progress, including budgets and timelines, reporting on any issues and addressing them proactively • Liaise with clients, architects, designers, and stakeholders to ensure the vision is fully realised and expectations are exceeded • Conduct site meetings, manage snagging processes, and ensure smooth, on-time project completion Requirements • Proven experience as a Project Manager or Senior Project Manager in the luxury fit-out or high-end interior construction sector • Strong understanding of bespoke materials, finishes, and installation methods • Excellent leadership, organisational, and communication skills • Ability to manage multiple trades, suppliers, and stakeholders while maintaining high standards • Thorough knowledge of construction processes, H&S regulations, and project management techniques • CSCS, SMSTS, and First Aid certifications required • Full UK driving licence Join Us If you are passionate about delivering exceptional projects and want to be part of a forward-thinking, supportive company that invests in its people, we d love to hear from you.
Jun 18, 2025
Full time
The Company We are delighted to be working with an Essex-based construction firm renowned for delivering exceptional luxury fit-out projects across residential, commercial, and hotel sectors. With a reputation for craftsmanship, attention to detail, and uncompromising quality, our team takes pride in transforming visionary designs into stunning realities. As a company, we value our team and offer a work environment that balances high performance with employee well-being. From exceptional onsite amenities to annual performance bonuses, we ensure our staff are recognised and rewarded for their hard work. What s on Offer • On-site chef providing freshly prepared breakfasts and lunches daily • Annual performance-based bonuses • Opportunities for career progression within a fast-growing business • A collaborative and professional team environment • Access to high-profile and prestigious projects in the luxury interiors space Role Overview They are seeking a Senior Project Manager with a proven track record in the luxury fit-out sector to join our team. You will be responsible for overseeing the successful delivery of high-end fit-out projects, ensuring they meet the highest standards of quality, safety, and efficiency. This role demands a strategic leader who can drive projects from inception to completion, while managing all stakeholders and resources effectively. Key Responsibilities • Manage and coordinate all aspects of luxury fit-out projects from pre-construction through to final handover • Lead site teams, subcontractors, and suppliers, ensuring all work is delivered to specification, on schedule, and within budget • Maintain strict health and safety standards in accordance with company and legal requirements • Oversee quality control and ensure finishes meet premium expectations • Monitor project progress, including budgets and timelines, reporting on any issues and addressing them proactively • Liaise with clients, architects, designers, and stakeholders to ensure the vision is fully realised and expectations are exceeded • Conduct site meetings, manage snagging processes, and ensure smooth, on-time project completion Requirements • Proven experience as a Project Manager or Senior Project Manager in the luxury fit-out or high-end interior construction sector • Strong understanding of bespoke materials, finishes, and installation methods • Excellent leadership, organisational, and communication skills • Ability to manage multiple trades, suppliers, and stakeholders while maintaining high standards • Thorough knowledge of construction processes, H&S regulations, and project management techniques • CSCS, SMSTS, and First Aid certifications required • Full UK driving licence Join Us If you are passionate about delivering exceptional projects and want to be part of a forward-thinking, supportive company that invests in its people, we d love to hear from you.
Job Title: Construction Manager Luxury Fit-Out Location: Essex, UK Job Type: Full-Time Salary: £65,000 - £85,000 DOE Start Date: ASAP The Company This company are a leading Essex-based construction firm renowned for delivering exceptional luxury fit-out projects across residential, commercial, and hotel sectors. With a reputation for craftsmanship, attention to detail, and uncompromising quality, our team takes pride in transforming visionary designs into stunning realities. As a company, they value their team and offer a work environment that balances high performance with employee well-being. From exceptional onsite amenities to annual performance bonuses, we ensure our staff are recognised and rewarded for their hard work. What s on Offer On-site chef providing freshly prepared breakfasts and lunches daily Annual performance-based bonuses Opportunities for career progression within a fast-growing business A collaborative and professional team environment Access to high-profile and prestigious projects in the luxury interiors space Role Overview We are seeking an experienced Construction Manager with a proven track record in the luxury fit-out sector . You will be responsible for overseeing the day-to-day management of high-end fit-out projects, ensuring delivery to the highest standards of quality, safety, and efficiency. Key Responsibilities Manage and coordinate all aspects of construction on luxury fit-out projects from pre-construction through to completion Lead site teams, subcontractors, and suppliers, ensuring all work is delivered to specification and on schedule Maintain strict health and safety standards in accordance with company and legal requirements Oversee quality control and ensure finishes meet premium expectations Monitor project budgets and timelines, reporting on progress and addressing any issues proactively Liaise with clients, architects, designers, and stakeholders to ensure project vision is fully realised Conduct site meetings, manage snagging processes, and deliver final handovers with excellence Requirements Proven experience as a Construction Manager within the luxury fit-out or high-end interior construction sector Strong understanding of bespoke materials, finishes, and installation methods Excellent leadership, organisational, and communication skills Ability to manage multiple trades and suppliers while maintaining high standards Thorough knowledge of construction processes, H&S regulations, and project management techniques CSCS, SMSTS, and First Aid certifications required Full UK driving licence Join Us If you are passionate about delivering exceptional projects and want to be part of a forward-thinking, supportive company that invests in its people, we d love to hear from you.
Jun 18, 2025
Full time
Job Title: Construction Manager Luxury Fit-Out Location: Essex, UK Job Type: Full-Time Salary: £65,000 - £85,000 DOE Start Date: ASAP The Company This company are a leading Essex-based construction firm renowned for delivering exceptional luxury fit-out projects across residential, commercial, and hotel sectors. With a reputation for craftsmanship, attention to detail, and uncompromising quality, our team takes pride in transforming visionary designs into stunning realities. As a company, they value their team and offer a work environment that balances high performance with employee well-being. From exceptional onsite amenities to annual performance bonuses, we ensure our staff are recognised and rewarded for their hard work. What s on Offer On-site chef providing freshly prepared breakfasts and lunches daily Annual performance-based bonuses Opportunities for career progression within a fast-growing business A collaborative and professional team environment Access to high-profile and prestigious projects in the luxury interiors space Role Overview We are seeking an experienced Construction Manager with a proven track record in the luxury fit-out sector . You will be responsible for overseeing the day-to-day management of high-end fit-out projects, ensuring delivery to the highest standards of quality, safety, and efficiency. Key Responsibilities Manage and coordinate all aspects of construction on luxury fit-out projects from pre-construction through to completion Lead site teams, subcontractors, and suppliers, ensuring all work is delivered to specification and on schedule Maintain strict health and safety standards in accordance with company and legal requirements Oversee quality control and ensure finishes meet premium expectations Monitor project budgets and timelines, reporting on progress and addressing any issues proactively Liaise with clients, architects, designers, and stakeholders to ensure project vision is fully realised Conduct site meetings, manage snagging processes, and deliver final handovers with excellence Requirements Proven experience as a Construction Manager within the luxury fit-out or high-end interior construction sector Strong understanding of bespoke materials, finishes, and installation methods Excellent leadership, organisational, and communication skills Ability to manage multiple trades and suppliers while maintaining high standards Thorough knowledge of construction processes, H&S regulations, and project management techniques CSCS, SMSTS, and First Aid certifications required Full UK driving licence Join Us If you are passionate about delivering exceptional projects and want to be part of a forward-thinking, supportive company that invests in its people, we d love to hear from you.
The Company We are excited to partner with a leading Essex-based construction firm renowned for delivering exceptional luxury fit-out projects across residential, commercial, and hospitality sectors. With an established reputation for craftsmanship and attention to detail, they bring ambitious designs to life. The company offers a dynamic and supportive work environment, focusing on employee well-being, career progression, and first-class workplace amenities. What s on Offer • On-site chef preparing freshly made breakfasts and lunches daily • Annual performance-based bonuses • Excellent opportunities for career development within a growing business • Collaborative and supportive team culture • Involvement in high-profile luxury interior projects Role Overview We are seeking a Senior Quantity Surveyor to join our commercial team, responsible for the financial and contractual management of M&E (Mechanical & Electrical) packages within high-end fit-out projects. This is an exciting opportunity for a senior professional with experience in the luxury interiors sector, looking to take on more responsibility and contribute to the success of prestigious projects. You will lead a range of tasks, manage budgets, costs, and commercial aspects of M&E projects, and mentor junior colleagues. Key Responsibilities • Lead the preparation and management of cost plans, budgets, and estimates for M&E works • Oversee the procurement and management of M&E subcontractor and supplier packages • Take ownership of valuations, progress claims, and cost reporting • Monitor project costs, ensuring accuracy, transparency, and cost control • Identify and manage variations, risks, and implement cost-effective solutions for M&E services • Liaise with project teams, consultants, engineers, and clients to ensure seamless communication and delivery • Ensure compliance with relevant building regulations, industry standards, and company procedures • Mentor and guide junior team members, sharing knowledge and expertise Requirements • Degree-qualified or equivalent in Quantity Surveying, Building Services, or a related field • 5+ years of experience in M&E or fit-out projects, with a strong background in quantity surveying principles • Proven commercial awareness, excellent analytical skills, and a strategic approach to problem-solving • Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively within a senior team • Deep knowledge of building services systems, M&E installations, and relevant contracts • Proactive with a strong desire to lead and influence the quantity surveying profession • Full UK driving licence (preferred) Join The Team If you are a senior QS with a passion for M&E and a track record in managing high-profile fit-out projects, this is a fantastic opportunity to join a leading firm and contribute to some of the UK s most prestigious luxury interior projects. You ll play a key role in a growing team, take on senior responsibilities, and continue your professional development in a dynamic and supportive environment. We d love to hear from you!
Jun 18, 2025
Full time
The Company We are excited to partner with a leading Essex-based construction firm renowned for delivering exceptional luxury fit-out projects across residential, commercial, and hospitality sectors. With an established reputation for craftsmanship and attention to detail, they bring ambitious designs to life. The company offers a dynamic and supportive work environment, focusing on employee well-being, career progression, and first-class workplace amenities. What s on Offer • On-site chef preparing freshly made breakfasts and lunches daily • Annual performance-based bonuses • Excellent opportunities for career development within a growing business • Collaborative and supportive team culture • Involvement in high-profile luxury interior projects Role Overview We are seeking a Senior Quantity Surveyor to join our commercial team, responsible for the financial and contractual management of M&E (Mechanical & Electrical) packages within high-end fit-out projects. This is an exciting opportunity for a senior professional with experience in the luxury interiors sector, looking to take on more responsibility and contribute to the success of prestigious projects. You will lead a range of tasks, manage budgets, costs, and commercial aspects of M&E projects, and mentor junior colleagues. Key Responsibilities • Lead the preparation and management of cost plans, budgets, and estimates for M&E works • Oversee the procurement and management of M&E subcontractor and supplier packages • Take ownership of valuations, progress claims, and cost reporting • Monitor project costs, ensuring accuracy, transparency, and cost control • Identify and manage variations, risks, and implement cost-effective solutions for M&E services • Liaise with project teams, consultants, engineers, and clients to ensure seamless communication and delivery • Ensure compliance with relevant building regulations, industry standards, and company procedures • Mentor and guide junior team members, sharing knowledge and expertise Requirements • Degree-qualified or equivalent in Quantity Surveying, Building Services, or a related field • 5+ years of experience in M&E or fit-out projects, with a strong background in quantity surveying principles • Proven commercial awareness, excellent analytical skills, and a strategic approach to problem-solving • Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively within a senior team • Deep knowledge of building services systems, M&E installations, and relevant contracts • Proactive with a strong desire to lead and influence the quantity surveying profession • Full UK driving licence (preferred) Join The Team If you are a senior QS with a passion for M&E and a track record in managing high-profile fit-out projects, this is a fantastic opportunity to join a leading firm and contribute to some of the UK s most prestigious luxury interior projects. You ll play a key role in a growing team, take on senior responsibilities, and continue your professional development in a dynamic and supportive environment. We d love to hear from you!
Vision Personnel is working with an established client seeking an experienced Electrician to join their commercial maintenance team. The role involves working predominantly within hotels, pubs, and restaurants across London and surrounding areas. Requirements: 18th Edition qualified Clean UK Driver s License Minimum 5 years experience Reactive maintenance and call-out experience Willingness to travel for work across London and nearby counties Fire alarm install experience (desirable) Role Overview: Commercial property maintenance Planned Preventative Maintenance (PPM) Occasional night work (advanced notice provided) Small electrical installations 1-in-5 week on-call rota Working across all commercial contracts Benefits: Company van + fuel card Mobile phone provided 30 days annual holiday (including bank holidays) +1 extra day for your birthday Time and a half for out-of-hours work Expenses fully covered Overtime (over 45 hours/week) paid at 1.5x £345 on-call retainer (paid on top of salary) Pension scheme Interested? Contact Luca directly on (phone number removed) to apply or for more information.
Jun 17, 2025
Full time
Vision Personnel is working with an established client seeking an experienced Electrician to join their commercial maintenance team. The role involves working predominantly within hotels, pubs, and restaurants across London and surrounding areas. Requirements: 18th Edition qualified Clean UK Driver s License Minimum 5 years experience Reactive maintenance and call-out experience Willingness to travel for work across London and nearby counties Fire alarm install experience (desirable) Role Overview: Commercial property maintenance Planned Preventative Maintenance (PPM) Occasional night work (advanced notice provided) Small electrical installations 1-in-5 week on-call rota Working across all commercial contracts Benefits: Company van + fuel card Mobile phone provided 30 days annual holiday (including bank holidays) +1 extra day for your birthday Time and a half for out-of-hours work Expenses fully covered Overtime (over 45 hours/week) paid at 1.5x £345 on-call retainer (paid on top of salary) Pension scheme Interested? Contact Luca directly on (phone number removed) to apply or for more information.
Vision Personnel is working with an established client seeking an experienced HVAC engineer to join their commercial maintenance team. The role involves working predominantly within hotels, pubs, and restaurants across London and surrounding areas. Requirements: Clean driver's license Maintenance and commercial background 5 years experience F-Gas qualifications Level 1 Certificate in Refrigeration and Air Conditioning Experience with AHU systems Role Overview: Reactive maintenance Changing compressors Planned preventative maintenance Working in hotel's, restaurant's & pubs Weekly call outs Willingness to travel Benefits: Company Van Fuel card Mobile phone 30 days holiday (+1 for birthday) Time and a half for OOH (out-of-hours) work Expenses paid for Anything over 45 hours is paid at 1.5 times the regular rate 345 (retainer paid on top of salary) Pension Interested? Contact Luca directly on (phone number removed) to apply or for more information.
Jun 16, 2025
Full time
Vision Personnel is working with an established client seeking an experienced HVAC engineer to join their commercial maintenance team. The role involves working predominantly within hotels, pubs, and restaurants across London and surrounding areas. Requirements: Clean driver's license Maintenance and commercial background 5 years experience F-Gas qualifications Level 1 Certificate in Refrigeration and Air Conditioning Experience with AHU systems Role Overview: Reactive maintenance Changing compressors Planned preventative maintenance Working in hotel's, restaurant's & pubs Weekly call outs Willingness to travel Benefits: Company Van Fuel card Mobile phone 30 days holiday (+1 for birthday) Time and a half for OOH (out-of-hours) work Expenses paid for Anything over 45 hours is paid at 1.5 times the regular rate 345 (retainer paid on top of salary) Pension Interested? Contact Luca directly on (phone number removed) to apply or for more information.
Vision Personnel is looking for a highly skilled and matured Mobile Handyman. This project is on going & will be until December 2025. You will be working in occupied properties for a social housing contract. You will need to own a van with a roof rack to carry 3m skirtings. Requirements: Painting tools Skirting tools Windowsill tools Own Van with roof rack Duties: Picking up materials before going to site Driving to jobs Painting on all jobs Installing skirtings Installing PVC windowsills Start time/date & duration: 17/06/25 8/9am 6 months
Jun 16, 2025
Seasonal
Vision Personnel is looking for a highly skilled and matured Mobile Handyman. This project is on going & will be until December 2025. You will be working in occupied properties for a social housing contract. You will need to own a van with a roof rack to carry 3m skirtings. Requirements: Painting tools Skirting tools Windowsill tools Own Van with roof rack Duties: Picking up materials before going to site Driving to jobs Painting on all jobs Installing skirtings Installing PVC windowsills Start time/date & duration: 17/06/25 8/9am 6 months
Vision Personnel is working with an established client seeking an experienced Commercial Gas Engineer to join their commercial maintenance team. The role involves working predominantly within hotels, pubs, and restaurants across London and surrounding areas. Requirements: Clean driver's license 24-hour on-call rota, 1 in 5 days Maintenance and commercial background 5 years experience Commercial Gas ticket G3 Certified Plant room experience Plumbing experience Role Overview : Maintenance role Hotel & Restaurant work Hardly any installations Benefits: Company van + fuel card Mobile phone provided 30 days annual holiday (including bank holidays) +1 extra day for your birthday Time and a half for out-of-hours work Expenses fully covered Overtime (over 45 hours/week) paid at 1.5x £345 on-call retainer (paid on top of salary) Pension scheme Entry into company bonus share Interested? Contact Luca directly on (phone number removed) to apply or for more information.
Jun 16, 2025
Full time
Vision Personnel is working with an established client seeking an experienced Commercial Gas Engineer to join their commercial maintenance team. The role involves working predominantly within hotels, pubs, and restaurants across London and surrounding areas. Requirements: Clean driver's license 24-hour on-call rota, 1 in 5 days Maintenance and commercial background 5 years experience Commercial Gas ticket G3 Certified Plant room experience Plumbing experience Role Overview : Maintenance role Hotel & Restaurant work Hardly any installations Benefits: Company van + fuel card Mobile phone provided 30 days annual holiday (including bank holidays) +1 extra day for your birthday Time and a half for out-of-hours work Expenses fully covered Overtime (over 45 hours/week) paid at 1.5x £345 on-call retainer (paid on top of salary) Pension scheme Entry into company bonus share Interested? Contact Luca directly on (phone number removed) to apply or for more information.
Vision Personnel is working with an established client seeking an experienced Plumber to join their commercial maintenance team. The role involves working predominantly within hotels, pubs, and restaurants across London and surrounding areas. Requirements: Clean driver's license Maintenance and commercial background 5 years experience NVQ Level 2 or 3 Role Overview: Maintenance role Hotel & Restaurant work Hardly any installations 24-hour on-call rota - once a week On call 1 in 5 days Willingness to travel All commercial contracts, hardly any installations Benefits: Company van + fuel card Mobile phone provided 30 days annual holiday (including bank holidays) +1 extra day for your birthday Time and a half for out-of-hours work Expenses fully covered Overtime (over 45 hours/week) paid at 1.5x 345 on-call retainer (paid on top of salary) Pension scheme Interested? Contact Luca directly on (phone number removed) to apply or for more information.
Jun 16, 2025
Full time
Vision Personnel is working with an established client seeking an experienced Plumber to join their commercial maintenance team. The role involves working predominantly within hotels, pubs, and restaurants across London and surrounding areas. Requirements: Clean driver's license Maintenance and commercial background 5 years experience NVQ Level 2 or 3 Role Overview: Maintenance role Hotel & Restaurant work Hardly any installations 24-hour on-call rota - once a week On call 1 in 5 days Willingness to travel All commercial contracts, hardly any installations Benefits: Company van + fuel card Mobile phone provided 30 days annual holiday (including bank holidays) +1 extra day for your birthday Time and a half for out-of-hours work Expenses fully covered Overtime (over 45 hours/week) paid at 1.5x 345 on-call retainer (paid on top of salary) Pension scheme Interested? Contact Luca directly on (phone number removed) to apply or for more information.
Job Summary We are seeking a meticulous and organised Document Controller to join a well-regarded construction company in Brentwood. The successful candidate will be responsible for managing and maintaining the integrity of documents and records within the organisation. This role is crucial in ensuring that all documentation is accurate, accessible, and compliant with company policies and regulatory requirements. The Document Controller will collaborate with various departments to facilitate efficient document management processes. Duties Maintain an organised filing system for both electronic and hard copy documents. Ensure all documents are reviewed, approved, and stored according to company standards. Implement document control procedures to ensure compliance with industry regulations. Assist in the preparation of reports and documentation for audits. Coordinate with project teams to ensure timely submission of required documentation. Conduct regular reviews of document management processes and suggest improvements as necessary. Provide training and support to staff on document control procedures and best practices. Monitor document revisions and ensure that the latest versions are readily available to relevant stakeholders. Requirements Proven experience in document control or a similar administrative role is preferred. Strong attention to detail with excellent organisational skills. Proficient in using document management software and Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently as well as part of a team, demonstrating effective communication skills. Knowledge of regulatory requirements related to document management is advantageous. A proactive approach to problem-solving with strong analytical skills. Familiarity with project management principles is a plus. If you are passionate about maintaining high standards in document management and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Document Controller.
May 30, 2025
Full time
Job Summary We are seeking a meticulous and organised Document Controller to join a well-regarded construction company in Brentwood. The successful candidate will be responsible for managing and maintaining the integrity of documents and records within the organisation. This role is crucial in ensuring that all documentation is accurate, accessible, and compliant with company policies and regulatory requirements. The Document Controller will collaborate with various departments to facilitate efficient document management processes. Duties Maintain an organised filing system for both electronic and hard copy documents. Ensure all documents are reviewed, approved, and stored according to company standards. Implement document control procedures to ensure compliance with industry regulations. Assist in the preparation of reports and documentation for audits. Coordinate with project teams to ensure timely submission of required documentation. Conduct regular reviews of document management processes and suggest improvements as necessary. Provide training and support to staff on document control procedures and best practices. Monitor document revisions and ensure that the latest versions are readily available to relevant stakeholders. Requirements Proven experience in document control or a similar administrative role is preferred. Strong attention to detail with excellent organisational skills. Proficient in using document management software and Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently as well as part of a team, demonstrating effective communication skills. Knowledge of regulatory requirements related to document management is advantageous. A proactive approach to problem-solving with strong analytical skills. Familiarity with project management principles is a plus. If you are passionate about maintaining high standards in document management and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Document Controller.
The construction company based in Brentwood is looking for Plant and Tool Manager. The successful candidate will be responsible for the management, maintenance, and distribution of all tools and plant equipment across the company or project sites. Key Responsibilities: - Tool & Equipment Management - Maintain and monitor tool inventory using excel - Ensure proper check-in/check-out procedures for tool issuance and returns. - Regularly inspect and service tools and small equipment. - Plant & Machinery Oversight Manage plant equipment scheduling and availability across projects. Organize and oversee routine and emergency maintenance. Ensure equipment certification and documentation are up to date. Procurement & Budgeting - Source and purchase new tools and equipment as needed. - Maintain cost control and avoid unnecessary expenditure. - Work with suppliers to negotiate pricing and service agreements. Record Keeping & Reporting - Maintain detailed logs of equipment maintenance, damage reports, and usage. - Generate regular reports on tool losses, damage, repairs, and budget spend. Site Support & Compliance - Collaborate with site teams to ensure timely delivery and retrieval of tools. - Train site operatives on the correct use of specialized tools and equipment. - Ensure all plant and tools comply with HSE (Health & Safety Executive) regulations. Skills & Qualifications: - Experience in a similar plant/tool or asset management role. - Strong organizational and communication skills. - Knowledge of H&S regulations (e.g., LOLER, PUWER). - Mechanical or technical background is a plus. The salary will be negotiated based on experience. The candidate needs own transport due to the location not accessible by public transport. Job Types: Full-time, Permanent Pay: 35,000.00- 50,000.00 per year Schedule: Monday to Friday
May 30, 2025
Full time
The construction company based in Brentwood is looking for Plant and Tool Manager. The successful candidate will be responsible for the management, maintenance, and distribution of all tools and plant equipment across the company or project sites. Key Responsibilities: - Tool & Equipment Management - Maintain and monitor tool inventory using excel - Ensure proper check-in/check-out procedures for tool issuance and returns. - Regularly inspect and service tools and small equipment. - Plant & Machinery Oversight Manage plant equipment scheduling and availability across projects. Organize and oversee routine and emergency maintenance. Ensure equipment certification and documentation are up to date. Procurement & Budgeting - Source and purchase new tools and equipment as needed. - Maintain cost control and avoid unnecessary expenditure. - Work with suppliers to negotiate pricing and service agreements. Record Keeping & Reporting - Maintain detailed logs of equipment maintenance, damage reports, and usage. - Generate regular reports on tool losses, damage, repairs, and budget spend. Site Support & Compliance - Collaborate with site teams to ensure timely delivery and retrieval of tools. - Train site operatives on the correct use of specialized tools and equipment. - Ensure all plant and tools comply with HSE (Health & Safety Executive) regulations. Skills & Qualifications: - Experience in a similar plant/tool or asset management role. - Strong organizational and communication skills. - Knowledge of H&S regulations (e.g., LOLER, PUWER). - Mechanical or technical background is a plus. The salary will be negotiated based on experience. The candidate needs own transport due to the location not accessible by public transport. Job Types: Full-time, Permanent Pay: 35,000.00- 50,000.00 per year Schedule: Monday to Friday
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