Tulip Recruitment

We re seeking a proactive and compassionate Customer Service Administrator to join our client s team on a 6-month fixed-term contract. This role plays a key part in supporting vulnerable customers over the winter months by coordinating access to heating vouchers, warm packs, and energy support. This is a full-time hybrid role with the flexibility of working 2 days in the office and 3 days from home. Whilst training, you may be required in the office more often. Key Responsibilities: Coordinate and distribute essential winter support for customers. Respond to customer enquiries and needs to ensure that the right support and referrals are in place. Manage incoming service enquiries via email and the website, providing timely and accurate responses. Administer and coordinate the delivery, implementation, and monitoring of grants and support programmes. Process finance requests and maintain accurate financial records. Track project progress and outcomes, ensuring all data is accurately recorded and reported. Skills & Experience: Excellent written and verbal communication skills. Empathetic, customer-focused approach with a genuine desire to help others. Strong attention to detail and organisational skills. Ability to work in a fast-paced environment Understanding of confidentiality and GDPR regulations Benefits: 25 Days Holiday + Bank Holidays Chance to buy or sell holiday 3 additional paid wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

Salary: £35,450 per annum Contract Type: Permanent Working Hours: Monday - Friday, 8:00 AM - 5:00 PM Our client is seeking an experienced and reliable Groundworker (Level 2) to join their Trades and Operatives team. You will be responsible for delivering high-quality groundwork services across sites in Hampshire, supporting the maintenance and improvement of housing and community spaces which will include: Kerb and edging laying Fencing Concreting Slab laying Drainage. The successful candidate must be able to drive an excavator and have skills in basic brickwork and rendering.